How to disable browser extensions / add-ons / plugins

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Purpose

Disabling browser extensions or add-ons is a common troubleshooting step when dealing with browser-related issues, as these extensions can sometimes interfere with the performance or functionality of platforms like Bitbucket Cloud.

By temporarily disabling extensions or add-ons, you can assess whether they are the source of the problem you are experiencing. If disabling them resolves the issue, you can then decide to either update or remove the problematic extension to ensure a smoother experience with Bitbucket Cloud.

It's a good practice to isolate potential causes during troubleshooting, and dealing with browser extensions is often one of the initial steps to identify and address compatibility issues.

Solution

  • Google Chrome (Source)

    • At the top right corner, click More More > More tools > Extensions.
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Microsoft Edge (Source)

    • At the top right corner, click More  >  Extensions > Manage Extension
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Firefox - Free logo icons Mozilla Firefox (Source)

    • At the top right corner, click the Menu Fx89menuButton >  Add-ons and themes  > Extensions.
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Safari - Free logo icons Safari (Source)

    • At the top right corner,  click Safari > Settings (or Preferences) > Extensions.

    • From the list of extensions, uncheck the extension's tickbox to turn off the extension you wish to disable.
      (info) You may re-enable the extension by rechecking the extension.
Last modified on Jan 24, 2024

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