How to disable browser extensions / add-ons / plugins

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Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Purpose

Disabling browser extensions or add-ons is a common step in troubleshooting browser issues because the extension or add-ons can sometimes cause problems that affect the performance or functionality of Bitbucket Cloud.
By disabling extensions or add-ons, you can determine if it is causing the issue you observed and then decide to either update or remove the problematic extension or add-on.

Solution

  • Google Chrome (Source)

    • At the top right corner, click More More > More tools > Extensions.
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Microsoft Edge (Source)

    • At the top right corner, click More  >  Extensions > Manage Extension
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Firefox - Free logo icons Mozilla Firefox (Source)

    • At the top right corner, click the Menu Fx89menuButton >  Add-ons and themes  > Extensions.
    • From the list of extensions, click on the toggle to turn off the extension you wish to disable.
      (info) You may re-enable the extension by clicking the toggle. The toggle will turn blue when enabled.
  • Safari - Free logo icons Safari (Source)

    • At the top right corner,  click Safari > Settings (or Preferences) > Extensions.

    • From the list of extensions, uncheck the extension's tickbox to turn off the extension you wish to disable.
      (info) You may re-enable the extension by rechecking the extension.
Last modified on Feb 16, 2023

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