Summary

• This article explains why Bitbucket Cloud Pipelines may not show an avatar for specific Pipelines builds, and provides a solution for resolving this problem.

Environment

• Bitbucket Cloud Pipelines

Diagnosis

• Your previous commit(s) show your avatar and name correctly, but for some reason, you're now seeing no avatar and name details on your repository Pipelines build list:
• However, when you go to your repository Commits tab, the commit's author and name show correctly.
  
  
• When you check the specific Pipelines build via API using the API endpoint below, you'll notice that it only shows the type and UUID fields but not the display name and avatar fields.

curl -u bb_username:app_password "https://api.bitbucket.org/2.0/repositories/workspace_id/repo_name/pipelines/"

• Example result:

"creator" : {
	"type" : "user",
	"uuid" : "{12345def-ghi1-23abc-de12-345fgh123345}"
},

Cause

• This is likely caused by pushing using the SSH protocol, where the SSH key that is used has been added to your team workspace.
• Unfortunately, Bitbucket Cloud Pipelines does not recognise the creator of a team workspace because it is not tied or associated to a specific Bitbucket Cloud account.

Solution

To resolve this, you will need to move the public SSH key from your team workspace to your Bitbucket Cloud account's level SSH key by following the steps below:

1. Go to your team workspace - https://bitbucket.org/workspace_id
2. Click the settings icon on the top right
3. Click Workspace settings
4. Click SSH keys (Under Security)
5. Find your specific SSH key
6. Click the Edit icon and copy the SSH key
7. Go to your personal settings - https://bitbucket.org/account/settings/
8. Click SSH keys
9. Click Add key
10. Enter a Label and paste your SSH key there
11. Lastly, click Add key

After this, your new Bitbucket Cloud Pipelines builds should show your avatar and name correctly on the Pipelines home page.