Support policies
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- Configuring Bitbucket with AWS Secrets Manager
- Administer Bitbucket in AWS
- Using Bitbucket DIY Backup in AWS
- Secure Bitbucket configuration properties
- Secure your search server
- Secured secrets by default
- Secure secrets configuration properties
- Deploy on AWS using Bitbucket Pipelines OpenID Connect
- How to setup AWS ELB to proxy requests for Bitbucket Server
- Bitbucket on AWS Amazon Linux instances fail to start due to the Hotpatch for Apache Log4j tool
Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Apr 6, 2021
In this section
Related content
- Configuring Bitbucket with AWS Secrets Manager
- Administer Bitbucket in AWS
- Using Bitbucket DIY Backup in AWS
- Secure Bitbucket configuration properties
- Secure your search server
- Secured secrets by default
- Secure secrets configuration properties
- Deploy on AWS using Bitbucket Pipelines OpenID Connect
- How to setup AWS ELB to proxy requests for Bitbucket Server
- Bitbucket on AWS Amazon Linux instances fail to start due to the Hotpatch for Apache Log4j tool
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