Support policies
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- FIDO2 based SSH keys (ecdsa-sk and ed25519-sk) don't work in Bitbucket Data Center
- SSH user keys for personal use
- Using SSH keys to secure Git operations
- SSH access keys for system use
- Enable SSH access to Git repositories
- Using GPG keys
- Git ssh clone fails with error Permission denied (publickey) in Bitbucket Data Center
- How to identify the SSH access key used for Git operations in Bitbucket Data Center
- Viewing or Updating the Bitbucket Server SSH Private Key
- Set up Sourcetree
Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Aug 18, 2022
In this section
Related content
- FIDO2 based SSH keys (ecdsa-sk and ed25519-sk) don't work in Bitbucket Data Center
- SSH user keys for personal use
- Using SSH keys to secure Git operations
- SSH access keys for system use
- Enable SSH access to Git repositories
- Using GPG keys
- Git ssh clone fails with error Permission denied (publickey) in Bitbucket Data Center
- How to identify the SSH access key used for Git operations in Bitbucket Data Center
- Viewing or Updating the Bitbucket Server SSH Private Key
- Set up Sourcetree
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