Could not restore the backup - Attempted reconnect 3 times. Giving up.
Symptoms
After running the restore client to a newly created MySQL DB instance, the following appears in the <path/to/backup/client>/log/atlassian-sbc-YYYY-MM-DD-HHMM.log:
2014-06-22 21:44:58,487 INFO Initializing
2014-06-22 21:44:59,731 INFO Unpacking bitbucket-20140618-221025-932.tar to /var/atlassian/application-data/bitbucket
2014-06-22 21:45:00,687 INFO Validating database before restore
2014-06-22 21:45:11,869 ERROR bitbucket-20140618-221025-932.tar could not be restored. Reason: Could not get JDBC Connection; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException: Could not create connection to database server. Attempted reconnect 3 times. Giving up.
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:80) ~[spring-jdbc-4.0.0.RELEASE.jar:4.0.0.RELEASE]
at com.atlassian.bitbucket.internal.db.DefaultDatabaseValidator.validate(DefaultDatabaseValidator.java:35) ~[bitbucket-dao-impl-2.11.6.jar:na]
... 7 more frames available in the log fileCause
The database user for the database has no permissions on the database you created.
Resolution
Please set the permissions for your user as described on the document below according to the database you are setting up:
Last modified on Mar 7, 2016
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