Problem

Git clones are slow due to lower transfer speeds (typically less than 200 KB/s), especially on higher latency connections.

Diagnosis

Environment

• Windows Server 2008

Diagnostic Steps

• The clone speed can be tested outside of Bitbucket Server by using git daemon to host the repository with the Git protocol. The same clone speed should be seen this way as well.
• If Git pushes are slow, it's also possible to be running into Git push operations extremely slow on Windows

Cause

The slow clones are caused by the size of the TCP packets being limited to 9,000 bytes or below. This is likely due to the architectural behavior of the Windows Socket API in Windows Server 2008. More details on this can be found at Slow performance occurs when you copy data to a TCP server by using a Windows Sockets API program.

Workaround

Clone speeds can be improved by using the blocking Java connector and adjusting the socketBuffer in Tomcat. In $BITBUCKET_HOME/shared/server.xml make the following changes:

1. Change the protocol to org.apache.coyote.http11.Http11Protocol
2. Add the socketBuffer parameter

<Connector port="7990" protocol="org.apache.coyote.http11.Http11Protocol"
                   connectionTimeout="20000"
                   useBodyEncodingForURI="true"
                   redirectPort="8443"
                   compression="on"
                   socketBuffer="65000"
                   socket.rxBufSize="65000"
                   socket.txBufSize="65000"
                   compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript" />

Resolution

Upgrade to Windows Server 2012 or migrate to Linux, see Migrating Bitbucket Data Center to another server for details.

Linux is the recommended option for larger instances.