Unable to clone the repository from Bitbucket Server after upgrading Git

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products will end after February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

When attempting to close a repository from remote Bitbucket Server to local machine, the git clone  command fails with the following error: 

Cloning into '***'...
error: git upload-pack: git-pack-objects died with error.
fatal: git upload-pack: aborting due to possible repository corruption on the remote side.
remote: aborting due to possible repository corruption on the remote side.
fatal: early EOF
fatal: fetch-pack: invalid index-pack output

Environment

Diagnosis

The following error can be seen in the application log: 

2023-09-27 00:00:00,000 DEBUG [ssh-scm-request-handler] <trimmed> SSH - git-upload-pack '/test/repo.git' c.a.b.scm.ssh.SshCommandExitHandler C:\Program Files\Git\cmd\git.exe -c uploadpack.allowFilter=true -c uploadpack.packobjectshook=E:/bitbucket-home/bin/git-scripts/pack-objects.sh upload-pack E:\bitbucket-home\shared\data\repositories\1: Threw the following exception:
com.atlassian.utils.process.ProcessException: Non-zero exit code: 128
	at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.callExitHandler(NioNuProcessHandler.java:332)
	at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.finish(NioNuProcessHandler.java:381)
	at com.atlassian.bitbucket.internal.process.nu.NioNuProcessHandler.onExit(NioNuProcessHandler.java:136)
	at com.zaxxer.nuprocess.windows.WindowsProcess.onExit(WindowsProcess.java:485)
	at com.zaxxer.nuprocess.windows.ProcessCompletions.cleanupProcess(ProcessCompletions.java:365)
	at com.zaxxer.nuprocess.windows.ProcessCompletions.process(ProcessCompletions.java:191)
	at com.zaxxer.nuprocess.windows.ProcessCompletions.run(ProcessCompletions.java:123)
	at com.zaxxer.nuprocess.windows.WindowsProcess.run(WindowsProcess.java:279)
	at com.zaxxer.nuprocess.windows.WinProcessFactory.runProcess(WinProcessFactory.java:51)
	at com.zaxxer.nuprocess.NuProcessBuilder.run(NuProcessBuilder.java:275)
	at com.atlassian.bitbucket.internal.process.nu.NuNioProcessHelper.run(NuNioProcessHelper.java:76)
	at com.atlassian.bitbucket.internal.process.NioCommand.call(NioCommand.java:46)
	at com.atlassian.stash.internal.scm.git.protocol.ssh.GitSshScmRequest.handleRequest(GitSshScmRequest.java:133)
	at com.atlassian.stash.internal.scm.git.protocol.ssh.SshUploadPack.handleRequest(SshUploadPack.java:87)
	at com.atlassian.stash.internal.scm.ThrottledScmRequestFactory$ThrottledSshScmRequest.handleRequest(ThrottledScmRequestFactory.java:150)
	at com.atlassian.bitbucket.internal.ssh.scm.ScmRequestSshCommand.run(ScmRequestSshCommand.java:49)
	at com.atlassian.bitbucket.internal.ssh.server.SshCommandAdapter$SshCommandRunnable.performAsRequest(SshCommandAdapter.java:363)
	at com.atlassian.bitbucket.internal.ssh.server.SshCommandAdapter$SshCommandRunnable.access$1800(SshCommandAdapter.java:297)
	at com.atlassian.bitbucket.internal.ssh.server.SshCommandAdapter$SshCommandRunnable$OperationRequestAdapter.withRequest(SshCommandAdapter.java:445)
	at com.atlassian.bitbucket.internal.ssh.server.SshCommandAdapter$SshCommandRunnable$OperationRequestAdapter.withRequest(SshCommandAdapter.java:440)
	at com.atlassian.stash.internal.request.DefaultRequestManager.doAsRequest(DefaultRequestManager.java:84)
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
	at com.atlassian.bitbucket.internal.ssh.server.SshCommandAdapter$SshCommandRunnable.run(SshCommandAdapter.java:311)
	at com.atlassian.bitbucket.internal.ssh.utils.NamePreservingRunnable.run(NamePreservingRunnable.java:30)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.lang.Thread.run(Thread.java:750)
	... 22 frames trimmed

Cause

This issue is caused by the Git Server that is being installed on the Windows machine.

Solution

  1. Stop Bitbucket service.
  2. Uninstall the current Git on the Bitbucket server.
  3. Follow the steps in Install or upgrade Git on Windows.
  4. Start Bitbucket service.
Last modified on Dec 9, 2023

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