• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Confluence
• Bitbucket

Follow our best practices guidance

Follow tasks in our new best practices guide at admin.atlassian.com to manage your company’s accounts and keep your content secure. Each task includes a description about what you need to do, a hint about your organization’s status, and one click that leads to relevant settings or information. To find your best practices guide, go to Security > Best practices.

Confluence Cloud iOS Release 2.87.0

Keep up the momentum on all your projects by creating and editing tables right from the Confluence app. We know you need flexibility when adding tables to pages, which is why we made it easy to add or remove cells, too.

Team-managed projects: Ctrl+F takes you directly to search

Keyboard shortcut Ctrl+F works a little differently in team-managed projects. When viewing the board or backlog, select Ctrl+F (or just F) to go directly to our optimized search field. This field will help you find relevant issues without waiting for the board or backlog to fully load.

New issue view: View an epic's details without leaving the issue view

No need to click into another tab to find out more about an epic. Now you can just hover over an epic in the new issue view and a card will pop out with details like the key, summary, number of issues, and progress. To try it out, just go to any issue with a linked epic and hover over the Epic Link field.

Roadmap: Now with current and future sprints

Say adios to the context switching and extra clicks, and give a warm welcome to current and future sprints on the roadmap.

This extra layer of context means you can easily manage and understand the connection between epics and sprints. It’s easy on the eyes AND good for productivity. Just how we like it.

Learn how to enable sprints in team-managed projects.

Learn how to plan a future sprint in company-managed projects.

Update issues without opening them in search results

Select Issues in your project sidebar and run a search. Switch to list view and perform key issue operations on your search results without opening them. Hover over an issue row, select more (•••) for that issue, and choose an operation. Additionally, you can edit an issue’s status directly by selecting the status from the dropdown.

Note: If you haven’t enabled the issue navigator in your team-managed project yet, select Project settings > Features and toggle it on.

Company-managed software projects: Features page demystified

Project administrators, making your life a lot better with a new Features page under Project settings. Have a seamless experience with your project planning, development, and operations by enabling or disabling project features from this single page.

Advanced Roadmaps for Jira - Create new plans with ease

It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

Add custom fields to all your screens in Jira

You no longer have to check each and every screen to associate it to a custom field. We’ve introduced a checkbox on the custom field screen association page so that you can add your custom fields to all the screens on your instance. Learn more about adding a custom field to a screen.

Additionally, you can search for the screens by their names to narrow down the list of screens to associate them to the custom field.

New issue view: Estimates for time tracking apps

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Improvements to the Code feature in team-managed projects

Team-managed projects: check your left-hand navigation in Jira Software for the Code feature, where you can connect your Bitbucket Cloud workspace, GitHub organization, or other source code management tool with an applicable Atlassian Marketplace app.

Once connected, the Code feature will display repositories from your connected source code management tool. You’ll also be able to link your Jira issues directly from code, view code at a glance from the issue view, and automate some of your development workflow.

Learn how to enable or disable code from your Jira Software project.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Get help with classic software projects

We’ve improved our help experience for classic software projects. Now, Jira recommends help associated with the screen you’re currently viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your classic software project.
2. Select Help from the top navigation bar.

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Insights directly on your next-gen board and backlog

Premium plan customers, look out for Insights on your board and backlog. This new, data-driven feature helps you adapt existing processes, drive better outcomes, and plan with confidence.

It’s really fresh and the team behind it's eager for feedback. Get in there, give it a go, and share your experience. It honestly changes things.

Learn more about insights in next-gen projects.

New issue view: Sort issues under an epic

You can now sort issues under epics by date created, key, priority, status, assignee, and rank (default). Just go to any epic and select the Order by dropdown to see the options.

Devops Container Linking

When creating a Jira project, you’ll see an option to “connect work across your tools” which allows you to easily create and connect containers from other tools, including:

• Bitbucket repositories
• A Confluence space
• An Opsgenie team

Get insights into your cycle time for deployments

Do you struggle with the latest information on how much time you take work to get from branch to production? Here you go with an advanced Insights panel inside your Deployments view. Get a thorough understanding of the Cycle time in the palm of your hand. Learn how to make the best use of the Insights panel.

Advanced Roadmaps for Jira - New dependency features

Advanced Roadmaps for Jira has new ways to create and visualize dependencies on your timeline.

You can now create a dependency by clicking and dragging between two issues, and Advanced Roadmaps for Jira will do the rest. To learn more, check the Dependencies page in our docs.

If you want to change how dependencies show on your timeline, you can do that, too! Choose between the badges and lines, which connect dependent issues on your timeline. You can also choose to show the number of dependent issues. To learn more about the different ways Advanced Roadmaps for Jira displays dependencies, head on over to our Monitoring dependencies page.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Jira project report: Cycle time trend report

Got insights into the metrics of your deployments?

Presenting a cycle time trend report that measures the median time for your team to ship value using 12 weeks' data and also identifies the outliers to improve your team’s performance.

Learn how to make the best use of the Cycle time trend report.

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

New issue view: Fields on the right are now grouped

Just a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts

Advanced Roadmaps for Jira - Edit issue descriptions

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

New issue view: Save time configuring multiple projects by copying field layouts

No more duplicate field configuration work for admins! Jira admins can now copy field layouts for the new issue view in one project to any other that uses the same screen.

More specifically, in Jira Software Cloud, an issue layout can be copied to other projects that use the same screen.

Jira Work Management is the next generation of Jira Core

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Roadmap: Show off your epics by updating your JQL filter

So, the roadmap is based on the same JQL filters as your board. And your board might be set up to filter out epics. We get it. (But the roadmap doesn’t.)

To display epics on your roadmap, a board admin can do some quick JQL magic:

1. From your board, go to More (···) > Board settings.
2. In the General tab of your board settings, find Filter > Saved filter. Select Edit filter query.
3. From your Filters settings, remove (or cut) this clause: issueType != Epic. Run the search, then save your changes.

Then, if you’re using a Kanban board:

1. Return to the General tab of your board settings. Find Filter > Kanban board sub-filter.
2. Edit the query by hovering over the text. Paste the and issueType != Epic clause into the field.
3. Select Update to save your changes. Shazam.

Learn more about managing JQL filters on the roadmap.

New issue view: The five newest comments are now always shown

You gave us feedback about the way comments are displayed in the new issue view, so we fixed it. Regardless of the sorting order, you’ll see the five most recent comments by default. You can then click to view older comments if there are any. In other words, the first displayed comments will change but not the sorting order.

Go ahead and give it a try, just go to an issue and sort your comments by Oldest first.

See open incidents on services affected by a change request

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

Roadmap: Now with current and future sprints

Say adios to the context switching and extra clicks, and give a warm welcome to current and future sprints on the roadmap.

This extra layer of context means you can easily manage and understand the connection between epics and sprints. It’s easy on the eyes AND good for productivity. Just how we like it.

Learn how to enable sprints in team-managed projects.

Learn how to plan a future sprint in company-managed projects.

Enhanced release notes functionality

Access the enhanced release notes functionality by navigating to Releases > Version > Release notes. The revised Release notes page in your Jira Software project provides you with the following options:

• Create release notes in the markdown format
• Regenerate release notes based on layout and issue types
• Format and update release notes in the editor
• Copy the release notes to the clipboard

Learn how to create release notes.

Advanced Roadmaps for Jira - Create new plans with ease

It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

Connect Jira and Confluence with project pages improvements

We’ve renamed the “pages” feature in Jira Software to “project pages” and made some improvements so it’s easier to use and understand.

Project pages keeps your documentation in one place by connecting your Jira Software project with a Confluence space. If Confluence isn’t on your site yet, site admins can start a free trial in-product using the project pages feature on the left navigation panel.

Pages from the connected space will be organized in the project pages feature in Jira. All page organization and permissions from Confluence will be retained. Users with the appropriate permissions can use project pages to create Confluence pages and view any existing documentation.

Team-managed projects: Time estimates that show up on your board and backlog

In case you missed it, we’re gradually rolling out time estimations. Hear it here first—a fresh drop of stuff is on the way.

Start using time to estimate your work by heading to Project settings > Features. Once enabled, and estimates are added, you’ll be able to check the size of an issue on your board and backlog.

Also, the backlog will show the total amount of time estimated for a sprint. How handy is that?!?!

Learn more about time estimation in team-managed projects.

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

Insights directly on your next-gen board and backlog

Premium plan customers, look out for Insights on your board and backlog. This new, data-driven feature helps you adapt existing processes, drive better outcomes, and plan with confidence.

It’s really fresh and the team behind it's eager for feedback. Get in there, give it a go, and share your experience. It honestly changes things.

Learn more about insights in next-gen projects.

Get insights into your cycle time for deployments

Do you struggle with the latest information on how much time you take work to get from branch to production? Here you go with an advanced Insights panel inside your Deployments view. Get a thorough understanding of the Cycle time in the palm of your hand. Learn how to make the best use of the Insights panel.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

1. Navigate to your Jira software project.
2. Select Backlog in the project menu on the left.
3. Click Create sprint.
4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: Report on your time estimates

It’s been a minute. But now time estimation is captured in reports, and that means it’s 100% available in team-managed projects.

To recap, you can start using time to estimate your work by heading to Project settings > Features. Once enabled, and estimates are added, you’ll be able to check the ETA of an issue on your board and backlog. Also, the backlog will show the total amount of time estimated for a sprint, and reports can focus on whatever estimation you use. How handy is that!?

Learn more about time estimation in team-managed projects.

Enabled the Deployments feature for all projects with deployments data

When you have a code development tool integrated with your Jira project, the Deployments feature will be enabled to give you visibility into your deployment pipelines against issues over a time scale.

Learn more about deployments and make the best use of this feature.

Enhanced view of knowledge base articles for agents

Your agents can now get a better view of knowledge base articles. Images in your articles will expand when you select them and videos can be played inline. We’ve also made many more improvements in styling and formatting to match the Confluence experience.

Search and filter in email processing logs

In Jira Service Management’s incoming email processing log, you can now use search and filters to find the exact message you’re looking for. Search by email address, subject line, or issue key. You can also filter by status and date range. Learn how to view the processing log.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Manage queues to prioritise work for your team

Admins can organize business-critical queues into the Team priority group for them to appear to all agents at all times. Move less-used queues into the Other group so they are out of your agents' focus by default. From the project sidebar, the issue count will refresh for Starred and Team priority queues only. Learn more about queue groups.

See open incidents on services affected by a change request

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

Confluence Cloud iOS Release 3.0.1

Advanced editing capabilities have landed! You now have the ability to add and edit panels, media, dividers, expands, layouts, and more.

Advanced Roadmaps for Jira plan macro

The Advanced Roadmaps for Jira plan Confluence macro lets you embed an Advanced Roadmaps plan in a Confluence page. Join key stakeholders in the spaces where business goals are built and tracked, and share how work is progressing across multiple projects and teams.

To learn more, read our documentation on Sharing roadmaps.

Jira issue URLs are converted to smart links

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Confluence mobile: Undo or redo what you've typed on iOS

Made a mistake? (Don’t worry, we all do.) Now you’ll find convenient undo/redo buttons in the editor.

Browse or search for page elements

Aside from the text you write, it’s nice to be able to browse through all the elements that you can add to a page when editing.

• If you want to see more options at once and even look at them by category, select + > View more from the toolbar
• If you know exactly what you want to add, type / and start typing the name of the element to narrow the list to the elements that match what you typed

The elements you can add to the page include:

• Basic formatting like headings and bulleted lists
• Graphic elements like status lozenges and info panels
• Powerful Confluence macros like the table of contents or a list pages based on your parameters
• Third-party macros from the Atlassian Marketplace

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Managing global permissions just got easier

We’ve upgraded the global permissions page to make it easier for site and product admins to read and make changes to these site-level permissions.

Now there are no more dense tables to pore through! We’ve reorganized the page into tabs by type of user — User groups, JSM access, Anonymous access, and Apps — and refreshed the look within each tab to make the information cleaner and easier to scan.

We’ve also added the ability to filter lists by permission type granted. For example, if you want to see all user groups that have permission to create spaces on your site, you can click on the Filters button next to the search bar and select the box for Create space.

Finally, we made the groups expandable, so you can see exactly which individual users are members.

Learn more about global permissions

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Fine-tune macro results while you set them up

Some of the elements you add to pages are more robust and need more setup than others; they are known as macros. After you insert a macro, a right panel opens letting you adjust the characteristics to fine-tune the results without covering the page content while you set up.

For template creators, this new way of setting up macros lets you add the macro as a placeholder so that the person using the template can adjust it to their needs.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

Modernized move page dialog

Moving your published pages and blogs is an important decision. To help you feel more confident when doing this, the experience has been simplified and updated. A link to our product documentation was also added to support you in digging deeper into the details of the behavior.

View pages in your space differently

Looking at the pages in a space as a tree is great when the relationships between pages are important to you, but now you have more options for how you view the pages in a space!

View pages differently by selecting ••• next to Pages in the space sidebar. Switching to another view removes the tree relationship and gives you a list of pages sorted by the date the page was last updated or alphabetically by title. The choice you make in a space persists until you change it.

Control when your page or blog gets published

Sometimes a page or blog needs to published at the right moment to coincide with a project start, a product release, or a company announcement. Rather than relying on a calendar reminder or a sticky note, you can schedule it in Confluence.

Before you publish the first time or the twenty-first time, you can set the date and time by going to ••• > Schedule publish. No notifications are sent to those you’ve mentioned or those watching the page, blog, or the space until the content is actually published.

To make it really clear that the page or blog is set to be published at a certain day and time, the Publish button will change to Scheduled. A [ PUBLISH SCHEDULED ] indicator will be displayed at the top of the page and next to the page title in your list of Recent pages.

Confluence Mobile: Table editing features are now live in iOS

Keep up the momentum on all your projects by creating and editing tables right from the Confluence app. We know you need flexibility when adding tables to pages, which is why we made it easy to add or remove cells too.

Hover over a page name in the sidebar to see more info

Sometimes a page title just isn’t enough to pick the right one. When you hover over page names in the sidebar of a space, you can see more details about it, like when it was updated last, who created the page, and how many comments and likes the page has. Seeing page cards on hover is something each user can control, so if you don’t find this useful, you can turn it off in your user settings.

Bitbucket Pipelines Step Metrics

Step metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more

Improvements to the Code feature in team-managed projects

Team-managed projects: check your left-hand navigation in Jira Software for the Code feature, where you can connect your Bitbucket Cloud workspace, GitHub organization, or other source code management tool with an applicable Atlassian Marketplace app.

Once connected, the Code feature will display repositories from your connected source code management tool. You’ll also be able to link your Jira issues directly from code, view code at a glance from the issue view, and automate some of your development workflow.

Learn how to enable or disable code from your Jira Software project.