• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Confluence
• Bitbucket

Follow our best practices guidance

Follow tasks in our new best practices guide at admin.atlassian.com to manage your company’s accounts and keep your content secure. Each task includes a description about what you need to do, a hint about your organization’s status, and one click that leads to relevant settings or information. To find your best practices guide, go to Security > Checklist.

Get production data into your sandboxes sooner

We want you to test and experiment as soon as possible. That’s why we’re removing the wait time for production data to start copying into your sandboxes. Select Copy production data and the copy will start immediately. Learn more about sandboxes

Confluence Cloud iOS Release 2.87.0

Keep up the momentum on all your projects by creating and editing tables right from the Confluence app. We know you need flexibility when adding tables to pages, which is why we made it easy to add or remove cells, too.

Roadmap - New version data and filter

We’ve added a new filter to your Roadmap view! You can now focus your timeline to only see issues assigned to a specific version to help you track your team’s releases.

Check out our documentation to learn more: Jira Software documentation

New issue view: More actions in the dot menu

We heard that some of you prefer to work with issues using a keyboard, so we added more actions to the dot menu. To check out the options, just press . while viewing an issue and you’ll see the menu of issue actions, workflow transitions, admin settings (if you’re an admin), and more.

Advanced Roadmaps for Jira - Create new plans with ease

It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

New issue view: Estimates for time tracking apps

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Improvements to the Code feature in team-managed projects

Team-managed projects: check your left-hand navigation in Jira Software for the Code feature, where you can connect your Bitbucket Cloud workspace, GitHub organization, or other source code management tool with an applicable Atlassian Marketplace app.

Once connected, the Code feature will display repositories from your connected source code management tool. You’ll also be able to link your Jira issues directly from code, view code at a glance from the issue view, and automate some of your development workflow.

Learn how to enable or disable code from your Jira Software project.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Get help with classic software projects

We’ve improved our help experience for classic software projects. Now, Jira recommends help associated with the screen you’re currently viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your classic software project.
2. Select Help from the top navigation bar.

View, create, and reschedule change requests using the change calendar

Using the change calendar, you can view, create, and reschedule change requests across all of your service projects. Select a time in the calendar to create a new change request, click and drag an existing request to reschedule it, or use filters to quickly find what you need.

To see the calendar, go to your service project, and then select Change calendar from the navigation on the left.

Learn more about the change calendar.

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Insights directly on your next-gen board and backlog

Premium plan customers, look out for Insights on your board and backlog. This new, data-driven feature helps you adapt existing processes, drive better outcomes, and plan with confidence.

It’s really fresh and the team behind it's eager for feedback. Get in there, give it a go, and share your experience. It honestly changes things.

Learn more about insights in next-gen projects.

New issue view: Sort issues under an epic

You can now sort issues under epics by date created, key, priority, status, assignee, and rank (default). Just go to any epic and select the Order by dropdown to see the options.

Devops Container Linking

When creating a Jira project, you’ll see an option to “connect work across your tools” which allows you to easily create and connect containers from other tools, including:

• Bitbucket repositories
• A Confluence space
• An Opsgenie team

Get insights into your cycle time for deployments

Do you struggle with the latest information on how much time you take work to get from branch to production? Here you go with an advanced Insights panel inside your Deployments view. Get a thorough understanding of the Cycle time in the palm of your hand. Learn how to make the best use of the Insights panel.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Jira project report: Cycle time report

Got insights into the metrics of your deployments?

Presenting a cycle time report that measures the median time for your team to ship value using 12 weeks' data and also identifies the outliers to improve your team’s performance.

Learn how to make the best use of the Cycle time trend report.

Save your search criteria with filters

Use a filter to get to your frequently used search criteria while searching for issues in a project quicker. Select Issues in your project sidebar and run a search. When you’re happy with the search criteria, you can turn it into a filter by selecting Save filter.

New issue view: Fields on the right are now grouped

Just a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts

Company-managed software projects: Features page demystified

Project administrators, making your life a lot better with a new Features page under Project settings. Have a seamless experience with your project planning, development, and operations by enabling or disabling project features from this single page.

Advanced Roadmaps for Jira - Edit issue descriptions

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

New issue view: Save time configuring multiple projects by copying field layouts

No more duplicate field configuration work for admins! Jira admins can now copy field layouts for the new issue view in one project to any other that uses the same screen.

More specifically, in Jira Software Cloud, an issue layout can be copied to other projects that use the same screen.

Jira Work Management is the next generation of Jira Core

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

Roadmap: Now with current and future sprints

Say adios to the context switching and extra clicks, and give a warm welcome to current and future sprints on the roadmap.

This extra layer of context means you can easily manage and understand the connection between epics and sprints. It’s easy on the eyes AND good for productivity. Just how we like it.

Learn how to enable sprints in team-managed projects.

Learn how to plan a future sprint in company-managed projects.

New issue view: The five newest comments are now always shown

You gave us feedback about the way comments are displayed in the new issue view, so we fixed it. Regardless of the sorting order, you’ll see the five most recent comments by default. You can then click to view older comments if there are any. In other words, the first displayed comments will change but not the sorting order.

Go ahead and give it a try, just go to an issue and sort your comments by Oldest first.

Team-managed projects: Ctrl+F takes you directly to search

Keyboard shortcut Ctrl+F works a little differently in team-managed projects. When viewing the board or backlog, select Ctrl+F (or just F) to go directly to our optimized search field. This field will help you find relevant issues without waiting for the board or backlog to fully load.

All of your notifications in the one place

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

• Sort notifications to show only the ones you haven’t read
• Notifications won’t be deleted, so nothing is ever lost
• See notifications from all of your Jira and Confluence sites in the one place 
• Improvements to accessibility and how notifications appear

Advanced Roadmaps for Jira - Create new plans with ease

It’s never been easier to create a plan with relevant issues for your planning needs. With the new plan creation wizard, we’ve streamlined the process and redesigned the look and feel. We’ve also added new pages to the Configure menu so you can easily edit the plan’s scope at any time.

Connect Jira and Confluence with project pages improvements

We’ve renamed the “pages” feature in Jira Software to “project pages” and made some improvements so it’s easier to use and understand.

Project pages keeps your documentation in one place by connecting your Jira Software project with a Confluence space. If Confluence isn’t on your site yet, site admins can start a free trial in-product using the project pages feature on the left navigation panel.

Pages from the connected space will be organized in the project pages feature in Jira. All page organization and permissions from Confluence will be retained. Users with the appropriate permissions can use project pages to create Confluence pages and view any existing documentation.

Team-managed projects: Time estimates that show up on your board and backlog

In case you missed it, we’re gradually rolling out time estimations. Hear it here first - a fresh drop of stuff is on the way.

Start using time to estimate your work by heading to Project settings > Features. Once enabled, and estimates are added, you’ll be able to check the size of an issue on your board and backlog.

Also, the backlog will show the total amount of time estimated for a sprint. How handy is that?!?!

Learn more about time estimation in team-managed projects.

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

Insights directly on your next-gen board and backlog

Premium plan customers, look out for Insights on your board and backlog. This new, data-driven feature helps you adapt existing processes, drive better outcomes, and plan with confidence.

It’s really fresh and the team behind it's eager for feedback. Get in there, give it a go, and share your experience. It honestly changes things.

Learn more about insights in next-gen projects.

Get insights into your cycle time for deployments

Do you struggle with the latest information on how much time you take work to get from branch to production? Here you go with an advanced Insights panel inside your Deployments view. Get a thorough understanding of the Cycle time in the palm of your hand. Learn how to make the best use of the Insights panel.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Team-managed projects: Report on your time estimates

It’s been a minute. But now time estimation is captured in reports, and that means it’s 100% available in team-managed projects.

To recap, you can start using time to estimate your work by heading to Project settings > Features. Once enabled, and estimates are added, you’ll be able to check the ETA of an issue on your board and backlog. Also, the backlog will show the total amount of time estimated for a sprint, and reports can focus on whatever estimation you use. How handy is that!?

Learn more about time estimation in team-managed projects.

Enabled the Deployments feature for all projects with deployments data

When you have a code development tool integrated with your Jira project, the Deployments feature will be enabled to give you visibility into your deployment pipelines against issues over a time scale.

Learn more about deployments and make the best use of this feature.

Roadmap: Now with current and future sprints

Say adios to the context switching and extra clicks, and give a warm welcome to current and future sprints on the roadmap.

This extra layer of context means you can easily manage and understand the connection between epics and sprints. It’s easy on the eyes AND good for productivity. Just how we like it.

Learn how to enable sprints in team-managed projects.

Learn how to plan a future sprint in company-managed projects.

Enhanced view of knowledge base articles for agents

Your agents can now get a better view of knowledge base articles. Images in your articles will expand when you select them and videos can be played inline. We’ve also made many more improvements in styling and formatting to match the Confluence experience.

View, create, and reschedule change requests using the change calendar

Using the change calendar, you can view, create, and reschedule change requests across all of your service projects. Select a time in the calendar to create a new change request, click and drag an existing request to reschedule it, or use filters to quickly find what you need.

To see the calendar, go to your service project, and then select Change calendar from the navigation on the left.

Learn more about the change calendar.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Manage your drafts from within the knowledge base

Drafts are knowledge base articles that are in progress or are unpublished. You can now get an overview of the drafts you’ve created and are contributing to from within your knowledge base. Learn more about how to view a list of your drafts.

Jira issue URLs are converted to smart links

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Confluence mobile: Undo or redo what you've typed on iOS

Made a mistake? (Don’t worry, we all do.) Now you’ll find convenient undo/redo buttons in the editor.

Browse or search for page elements

Aside from the text you write, it’s nice to be able to browse through all the elements that you can add to a page when editing.

• If you want to see more options at once and even look at them by category, select + > View more from the toolbar
• If you know exactly what you want to add, type / and start typing the name of the element to narrow the list to the elements that match what you typed

The elements you can add to the page include:

• Basic formatting like headings and bulleted lists
• Graphic elements like status lozenges and info panels
• Powerful Confluence macros like the table of contents or a list pages based on your parameters
• Third-party macros from the Atlassian Marketplace

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Add captions to images

Captions are a simple and familiar way to share details about an image with your readers. After inserting the image in your page or blog, you can add your caption below it.

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Discover relevant marketplace apps for your cloud products

We’re adding some new places for users to discover marketplace apps that integrate with your Atlassian products. You’ll see recommendations outside of your primary workflow, like in quick start, the apps menu, and the “switch to” menu across all our products. We’ll only recommend relevant apps based on the products you’re using. For example, if you’re using Jira Software, we might recommend the GitHub or GitLab app to improve your team’s workflow.

These are just visual updates, so all your permissions and settings won’t be affected. You can enable, disable, install, and uninstall apps anytime from the administration pages of your Atlassian product. Learn more about Marketplace apps.

Fine-tune macro results while you set them up

Some of the elements you add to pages are more robust and need more setup than others; they are known as macros. After you insert a macro, a right panel opens letting you adjust the characteristics to fine-tune the results without covering the page content while you set up.

For template creators, this new way of setting up macros lets you add the macro as a placeholder so that the person using the template can adjust it to their needs.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

View pages in your space differently

Looking at the pages in a space as a tree is great when the relationships between pages are important to you, but now you have more options for how you view the pages in a space!

View pages differently by selecting ••• next to Pages in the space sidebar. Switching to another view removes the tree relationship and gives you a list of pages sorted by the date the page was last updated or alphabetically by title. The choice you make in a space persists until you change it.

Control when your page or blog gets published

Sometimes a page or blog needs to published at the right moment to coincide with a project start, a product release, or a company announcement. Rather than relying on a calendar reminder or a sticky note, you can schedule it in Confluence.

Before you publish the first time or the twenty-first time, you can set the date and time by going to ••• > Schedule publish. No notifications are sent to those you’ve mentioned or those watching the page, blog, or the space until the content is actually published.

To make it really clear that the page or blog is set to be published at a certain day and time, the Publish button will change to Scheduled. A [ PUBLISH SCHEDULED ] indicator will be displayed at the top of the page and next to the page title in your list of Recent pages.

Confluence Mobile: Table editing features are now live in iOS

Keep up the momentum on all your projects by creating and editing tables right from the Confluence app. We know you need flexibility when adding tables to pages, which is why we made it easy to add or remove cells too.

Hover over a page name in the sidebar to see more info

Sometimes a page title just isn’t enough to pick the right one. When you hover over page names in the sidebar of a space, you can see more details about it, like when it was updated last, who created the page, and how many comments and likes the page has. Seeing page cards on hover is something each user can control, so if you don’t find this useful, you can turn it off in your user settings.

All of your notifications in the one place

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

• Sort notifications to show only the ones you haven’t read
• Notifications won’t be deleted, so nothing is ever lost
• See notifications from all of your Jira and Confluence sites in the one place 
• Improvements to accessibility and how notifications appear

Confluence Cloud iOS Release 3.0.1

Advanced editing capabilities have landed! You now have the ability to add and edit panels, media, dividers, expands, layouts, and more.

Bitbucket Pipelines Step Metrics

Step metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more

Improvements to the Code feature in team-managed projects

Team-managed projects: check your left-hand navigation in Jira Software for the Code feature, where you can connect your Bitbucket Cloud workspace, GitHub organization, or other source code management tool with an applicable Atlassian Marketplace app.

Once connected, the Code feature will display repositories from your connected source code management tool. You’ll also be able to link your Jira issues directly from code, view code at a glance from the issue view, and automate some of your development workflow.

Learn how to enable or disable code from your Jira Software project.