• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket

Follow our best practices guidance

Follow tasks in our new security guide at admin.atlassian.com to manage your company’s accounts and keep your content secure. Each task includes a description about what you need to do, a hint about your organization’s status, and one click that leads to relevant settings or information. To find your best practices guide, go to Security > Guide.

View all items and subtasks in your calendar

You’ll now have visibility of all items and subtasks in your calendar view.

Issue view: See emails when picking users

When picking users for fields on the issue view (e.g. assigning an Assignee), you can now see user emails under their name. This applies to both single user picker and multi user picker custom fields. Seeing these emails means you can now quickly differentiate people on your team with the same name!

Advanced Roadmaps - Overlapping dates filter

Show only the dependencies that require your attention on your timeline with the new Overlapping dates filter. Sure, it’s not the bat-signal lighting up when Gotham needs help, but it’ll help you find dependencies that need your attention.

Be the hero your plan deserves. Learn more on the Filter issues page.

Team-managed projects: Ctrl+F takes you directly to search

Keyboard shortcut Ctrl+F works a little differently in team-managed projects. When viewing the board or backlog, select Ctrl+F (or just F) to go directly to our optimized search field. This field will help you find relevant issues without waiting for the board or backlog to fully load.

New issue view: More actions in the dot menu

We heard that some of you prefer to work with issues using a keyboard, so we added more actions to the dot menu. To check out the options, just press . while viewing an issue and you’ll see the menu of issue actions, workflow transitions, admin settings (if you’re an admin), and more.

New issue view: Estimates for time tracking apps

The new issue view now displays a field for the estimated time remaining when you use time tracking apps. To try it out, install your favorite time tracking app, go to an issue, and check it out yourself.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2020.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Get help with classic software projects

We’ve improved our help experience for classic software projects. Now, Jira recommends help associated with the screen you’re currently viewing, making it easier to find relevant help for the task at hand.

To try it out:

1. Navigate to your classic software project.
2. Select Help from the top navigation bar.

JQL search is here for projects

Search for issues fast with Jira Query Language (JQL) in your projects. Define complex criteria and get autocomplete suggestions as you type to help you write your queries. We’ve also added a new expandable editor so you can write those long queries over multiple lines (and make them easier to read).

To use JQL, go to Issues in your project’s sidebar, and select JQL. Learn more about searching with JQL.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved customization experience in the help center

A new, improved customization experience awaits the Jira admin in the help center. Apart from managing announcements and help center look and feel, admins can now add a message to their login page to guide customers through the login process.

Admins can also add translations for the login message, announcements, help center name, and home page title. Learn all about the available help center customization options.

Jira project report: Cycle time report

Need insights into the metrics of your deployments?

The new cycle time report has been introduced that measures the median time for your team to ship value using 12 weeks’ data and also identifies the outliers to improve your team’s performance.

To view the cycle time report,

• In the company-managed project, navigate to the Reports > DevOps section.
• In the team-managed project, navigate to the Reports > Overview section.

Learn how to make the best use of the Cycle time report.

New issue view: Fields on the right are now grouped

Just a quick visual update to help you find fields faster. Your fields on the right side of the issue view are now in three collapsable groups: pinned fields, details, and more fields. Learn more about configuring field layouts

Company-managed software projects: Features page demystified

Project administrators, making your life a lot better with a new Features page under Project settings. Have a seamless experience with your project planning, development, and operations by enabling or disabling project features from this single page.

Advanced Roadmaps for Jira - Edit issue descriptions

Users can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Team-managed projects: Create a workflow just for epics

Map a workflow for your team’s high-level objectives. In the workflow editor, you can now save a separate workflow for the epic issue type. This means that epics will flow one way, while other issue types flow another way — all on the one board. To try it out, go to Project settings > Issue types > Epic > Edit workflow.

Learn more about managing workflows.

Jira Work Management is the next generation of Jira Core

We’ve rebranded from Jira Core to Jira Work Management. Stay tuned for updates, and more documentation on exciting new features.

View start date in calendar view

View the start date for your items in the calendar view.

See open incidents on services affected by a change request

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

Roadmap - New version data and filter

We’ve added a new filter to your Roadmap view! You can now focus your timeline to only see issues assigned to a specific version to help you track your team’s releases.

Check out our documentation to learn more: Jira Software documentation

All of your notifications in the one place

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

• Sort notifications to show only the ones you haven’t read
• Notifications won’t be deleted, so nothing is ever lost
• See notifications from all of your Jira and Confluence sites in the one place 
• Improvements to accessibility and how notifications appear

Improved security for issue key enumeration in JQL queries

We’re improving security related to JQL searches by preventing users from accessing issue or project details they don’t have permission to view. Jira won’t allow users to run JQL queries that contain fields like issueKey, key, issue, and id for projects that they don't have permission to access and for projects that don’t exist

Roadmaps - Show child issues, assign issues to sprint, and manage dependencies from the Roadmap

It’s a big update today, folks! We’re announcing three new features on Roadmaps:

1. You child issues will now show on the timeline based on their sprint assignments (not their start and end dates). Learn more on this page: What is the roadmap?
2. You can move these child issues to a new sprint by moving them on your timeline. Learn more on this page: Add issues to epics on the roadmap
3. You can create dependencies between these child issues using the drag-and-drop dependencies functionality. Learn more on this page: Manage dependencies on the roadmap

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Improved view of knowledge base articles in the portal

Your customers can now view your knowledge base articles in the portal on a wider canvas. The increased width will not just improve the readability of your articles, but will also help images and tables in them to render better.

Priority icons in issues are more accessible

We’ve updated the priority icons; they no longer rely on color. They’re more accessible to everyone, including people who are color blind, and people who may experience low vision. Learn more about the new priority icons.

Enabled the Deployments feature for all projects with deployments data

When you have a code development tool integrated with your Jira project, the Deployments feature will be enabled to give you visibility into your deployment pipelines against issues over a time scale.

Learn more about deployments and make the best use of this feature.

Connect Jira and Confluence with project pages improvements

We’ve renamed the “pages” feature in Jira Software to “project pages” and made some improvements so it’s easier to use and understand.

Project pages keeps your documentation in one place by connecting your Jira Software project with a Confluence space. If Confluence isn’t on your site yet, site admins can start a free trial in-product using the project pages feature on the left navigation panel.

Pages from the connected space will be organized in the project pages feature in Jira. All page organization and permissions from Confluence will be retained. Users with the appropriate permissions can use project pages to create Confluence pages and view any existing documentation.

Project pages: connect project with a page and minor UI improvements

We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

We’ve also made some minor UI changes to project pages:

• You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to the attached Confluence space.
• The icon and UI for your connected space or page have been updated.
• Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Create and schedule future sprints

Sprint planning is great when it’s done every couple of weeks.

But how satisfying (and helpful) is it when you can line up the work that needs to happen straight after? Create the sprint and pencil in the start and end dates. Your future self will thank you later.

To plan a future sprint:

1. Navigate to your Jira software project.
2. Select Backlog in the project menu on the left.
3. Click Create sprint.
4. Add dates to your sprint by selecting Add dates (✏️ ). Ta-da!

Learn more about adding dates to future sprints for team-managed projects.

Learn more about adding dates to future sprints for company-managed projects.

Team-managed projects: reopen a closed sprint

If you’ve accidentally closed a sprint in your team-managed project, you can now reopen it via its report in the Reports section of your project. We’ve been working on this after hearing it’s something many of you have asked for. Learn more about reopening sprints.

Allow outsider comments from email

You can now allow external emails containing a valid issue key to be added as a comment to issues. Learn how to enable comments from external emails.

Set up a custom Google email address using OAuth

If you’re a Jira site admin, you can now add a custom Google email account using OAuth instead of an application-specific password. Learn how to add a custom email account.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Improved customization experience in the help center

A new, improved customization experience awaits the Jira admin in the help center. Apart from managing announcements and help center look and feel, admins can now add a message to their login page to guide customers through the login process.

Admins can also add translations for the login message, announcements, help center name, and home page title. Learn all about the available help center customization options.

Manage your drafts from within the knowledge base

Drafts are knowledge base articles that are in progress or are unpublished. You can now get an overview of the drafts you’ve created and are contributing to from within your knowledge base. Learn more about how to view a list of your drafts.

See open incidents on services affected by a change request

When viewing a change request in Jira Service Management, you can now see if any of the affected services are being impacted by open incidents. From the issue view, these warnings will show in the Affected services field.

Request approval from groups

Good news, everyone! You can now use groups as approval sources. Require approval from everyone, a minimum number of people from each group, or a minimum number of people (regardless of which group they come from).

Learn how to add an approval to a workflow.

View all items and subtasks in your calendar

You’ll now have visibility of all items and subtasks in your calendar view.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

View start date in calendar view

View the start date for your items in the calendar view.

Jira Work Management lets you focus on the work that matters with filters

We’re expanding filters across more views in Jira Work Management. Filter across your timeline and calendar views to easily narrow down specific items you’re searching for. You can now access filters in the list view through one single button. You’ll still be able to access three quick filters:

• Assigned to me
• Due this week
• Done items

When you select + More, you’ll be able to use more advanced filtering options such as:

• Assignee
• Issue type
• Priority
• Reporter
• Status

These are the only fields we support right now, however, more advanced fields will be added over time.

Create blogs and top-level pages from the sidebar

Create blogs and top-level pages in your space quickly by using the + button next to the Blog or Pages sections in the space sidebar.

Take action quickly from the sidebar

To make it faster and easier to do common tasks, quick actions have been added to the page tree in your space sidebar. Because you can take action without selecting a page and moving away from the sidebar, it will take less time and effort to get your job done.

When you hover over the page title, a More actions ( ••• ) menu appears giving you the choice to:

• edit
• rename
• star
• get link
• copy
• move
• archive

If the person logged in doesn’t have permission to do one of the actions, the action will be greyed out along with info that there are restrictions preventing those actions.

Control when your page or blog gets published

Sometimes a page or blog needs to published at the right moment to coincide with a project start, a product release, or a company announcement. Rather than relying on a calendar reminder or a sticky note, you can schedule it in Confluence.

Before you publish the first time or the twenty-first time, you can set the date and time by going to ••• > Schedule publish. No notifications are sent to those you’ve mentioned or those watching the page, blog, or the space until the content is actually published.

To make it really clear that the page or blog is set to be published at a certain day and time, the Publish button will change to Scheduled. A [ PUBLISH SCHEDULED ] indicator will be displayed at the top of the page and next to the page title in your list of Recent pages.

Jira issue URLs are converted to smart links

When you paste a Jira issue link into a Confluence page, the URL is converted to a smart link that displays the page icon and the page title. This works if the Jira and Confluence sites are linked or if they are both cloud versions.

Browse or search for page elements

Aside from the text you write, it’s nice to be able to browse through all the elements that you can add to a page when editing.

• If you want to see more options at once and even look at them by category, select + > View more from the toolbar
• If you know exactly what you want to add, type / and start typing the name of the element to narrow the list to the elements that match what you typed

The elements you can add to the page include:

• Basic formatting like headings and bulleted lists
• Graphic elements like status lozenges and info panels
• Powerful Confluence macros like the table of contents or a list pages based on your parameters
• Third-party macros from the Atlassian Marketplace

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Add captions to images

Captions are a simple and familiar way to share details about an image with your readers. After inserting the image in your page or blog, you can add your caption below it.

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Fine-tune macro results while you set them up

Some of the elements you add to pages are more robust and need more setup than others; they are known as macros. After you insert a macro, a right panel opens letting you adjust the characteristics to fine-tune the results without covering the page content while you set up.

For template creators, this new way of setting up macros lets you add the macro as a placeholder so that the person using the template can adjust it to their needs.

Allow users to join Confluence from project pages

If your site has Jira and Confluence active, users with the appropriate permissions can use the project pages feature in Jira to get access to Confluence and find documentation and content that’s relevant to them.

Users can only request access or join Confluence if site settings allow it. Learn more about site settings.

Transform a page into a blog

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

View the pages you've visited most recently

You can now view the page tree in any space based on when you viewed the pages, with the most recent visit at the top of the list.

Find the right templates in the gallery

Before creating a page, you can go to the template gallery for inspiration. You can get to the template gallery by selecting Templates in the Confluence navigation. Keep in mind that templates can vary based on the space selected.

Explore recommended templates in the selected space and star those that are right for you. Recommendations start with those used most often in the space by you and others. Starred templates are easy to get to later by clicking the Starred filter at the top of any list of templates. Learn more

Hover over a page name in the sidebar to see more info

Sometimes a page title just isn’t enough to pick the right one. When you hover over page names in the sidebar of a space, you can see more details about it, like when it was updated last, who created the page, and how many comments and likes the page has. Seeing page cards on hover is something each user can control, so if you don’t find this useful, you can turn it off in your user settings.

All of your notifications in the one place

We’re updating how you view your in-product notifications. Notifications from all of your sites will show up in the menu, and you can sort notifications to show the ones you haven’t read. We’ve also removed the ability to delete notifications, so you don’t have to worry about losing them.

Key changes

• Sort notifications to show only the ones you haven’t read
• Notifications won’t be deleted, so nothing is ever lost
• See notifications from all of your Jira and Confluence sites in the one place 
• Improvements to accessibility and how notifications appear

Trusted users: UI changes for inviting new users

We’ve made some minor UI changes – the Administration button in the Switch to… menu is no longer available for trusted users. Instead, they can navigate to the People menu in the top navigation to invite new users.

Resize table columns easily with Distribute columns

We’ve updated tables to include a Distribute columns feature, making it quick and easy to resize two or more columns to be the same width.

Select the columns you would like to resize, and then choose Distribute columns from the dropdown menu to make selected columns the same width. You can also select the entire table to resize all columns in the table.

Find out more about Distribute columns

Bitbucket Pipelines Step Metrics

Step metrics allows you to get visibility into your builds CPU and memory usage, and also provides you with memory usage warnings when your build is running. Learn more

🚀  Workspace and repository user management updates

Starting on June 1, 2021, we will begin incrementally rolling out the following updates to Bitbucket Cloud’s workspace and repository settings. By the end of June 2021, all users should be able to use the features and updates described below.

Workspace settings

• Navigation - The left workspace settings navigation is now nested in the left sidebar. Select Back in the left sidebar to go back to previous level of navigation across Bitbucket Cloud.
• User directory - Under Access management on the left sidebar of Workspace settings, select User directory to open a directory that lists all the users who have access to the workspace. You can view individuals' access from here as well, and you can even remove users from repositories they have access to via the View access dialog.
• User groups - We’ve updated the User groups page to allow you to filter by search term, and sort by name, number of group members, and number of repositories to which the group has access. We’ve also improved the way each group is displayed, so you can set permissions across your group(s) more efficiently.
• Now, you can also add up to 10 members to a workspace at a time.

Repository settings

• User and group access - Lists users and groups in one list, while providing the ability to filter the list by keyword or permission level.
  • Bulk permissions - You can also select up to 20 users/groups from the list and change or remove permissions in bulk.
  • Add members - The Add members button allows you to give access to users/groups already in the workspace, or invite new users via email address.