• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket
• Compass

Project pages: minor UI improvements

We’ve made some minor UI changes to project pages.

• You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
• The icon and UI for your connected space or page have been updated.
• Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Turn off email notifications in Confluence

We’re introducing the ability for Confluence product admins to turn off email notifications. When they're turned off, no emails will be sent for any activity that occurs within Confluence. End users do not have access to this setting, giving you more control over your organization’s data.

Go to Settings > Further configuration > Email notification.

Add custom email addresses for product notifications

You can now customize email notifications from Jira so that they look like they coming directly from your company, instead of the atlassian.net domain. To do this, customize the sender email addresses with your company’s domain. This configuration complies with the standard for authenticating emails called DMARC.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Get more information about your sandbox data copy

We're now emailing you more information about your sandbox data copy. Get confirmation that your data copy was successful and your sandbox is ready to use. If something has gone wrong, learn about what it was and the next steps - so you can get back to experimenting in your sandbox sooner.

To copy data to your sandbox, navigate to your organization administration, go to Products, choose Sandbox, and under Actions in the product table select Copy production data.

Learn about sandboxes

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Data residency: now on all Standard and Premium plans

Hot on the heels of our last update about data residency for Australia is more great news. Data residency is now available on all Standard, Premium, and Enterprise plans for Jira Software, Jira Service Management, and Confluence. To request a data residency move, from your organization administration, go to Security > Data residency.

Removal of non-paginated get filters endpoint from REST API v2

We previously announced the deprecation of the non-paginated get filters endpoint in Jira’s REST API v2. Starting in December (2020), we’ll begin removing the endpoint. We expect to complete this work before the end of 2021.

Instead of the non-paginated endpoint, you can use the paginated endpoint, which is more scalable and can deliver lower response times.

Before we remove the endpoint, you should:

• replace all calls to GET /rest/api/2/filter with GET /rest/api/2/filter/search

Issue view: Short summary of web links

The issue view now displays a short summary of your web links next to their names. To check it out, just go to an issue with web links, or add a web link to an issue. Learn more about adding a web link.

Team-managed projects: Explore the dependent dropdown field in your project

In team-managed projects, you can split a long list of options with the dependent dropdown field so that users can find the right option fast. In company-managed projects, this field is called “Select list (cascading)” field.

To use this custom field in your team-managed project, go to Project settings > Issue types. Select the issue type you want to add the field to, and then select Dependent dropdown from Fields.

Create subtasks in the timeline view

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

Broadcast with banners in Jira

As a Jira admin, keep your users notified about changes, announcements, events, and other information with banners. To set up a banner, select Settings > System > Announcement banner under User interface.

Company-managed projects: Move fields around to change the issue layout

Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

Learn what's new in Jira directly from the help menu

We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help from the top navigation bar.
2. Select Find out what's changed in Jira.

View and filter events in the activity feed of an incident

Get up to speed on the progress of an incident with new incident events in the activity feed. For any incident in Jira Service Management, you can now see additional events such as alerts and API updates, as well as information about responders and affected services.

You can also filter your activity feed so that you can find the events you need faster, making it easier to triage, resolve, and learn from incidents.

Check out the announcement on Atlassian Community: Filter your incident activity feed in Jira Service Management Cloud

Issue view: Read what your custom fields do

No more confusion over how your custom fields work. You can now hover over the info icon next to a custom field's name to read its description, if there is one. If your custom field doesn't have a description, your admin can add one by editing it. Learn more about editing custom fields.

Group items in your list

We are in the process of rolling out grouping in the list view. You can group items in your list by certain attributes. Organize and visualize your work how you want to. For example, you can check high-priority tasks to see that nothing is blocked or see individual team members' workloads at a glance.

All users are in control of how they want to view their work so how you group your list is visible to you only. You can group your work by:

• Assignee
• Status
• Priority

Learn more about how to group items in your list.

Customize the sender email address for Jira notifications

We’re introducing a new experience for sending notification emails that come from Jira cloud to appear like they're coming directly from your organization. You can do this by customizing the sender email addresses with your organization’s domain that complies with the standard for authenticating emails (DMARC). Existing custom domains emails won’t be impacted by this change. If you'd like to use DMARC-compliant custom domains to send notifications, learn more about configuring Jira cloud to send email notifications on behalf of your domain.

Project pages: connect project with a page

We’ve updated project pages so it’s possible to connect a single Confluence page, rather than an entire space. You can do this by selecting the Connect to different space or page icon (represented by two arrows). Learn more.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

You can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Advanced Roadmaps for Jira - Horizontal Scrolling

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Use embedded Confluence pages in Jira

Already using Confluence? Now you can see, create, and edit Confluence pages without leaving Jira Software project pages.

Embed Confluence pages in 4 easy steps:

1. Navigate to Project pages in the project sidebar.

2. Select Connect to Confluence.

3. Search for the Confluence space you want to connect.

4. Select Connect.

Great! You're ready to view, create, and edit pages within Jira. Discover more about embedded Confluence pages in Jira.

Color issues by issue type and priority in Advanced Roadmaps

When customizing your timeline in Advanced Roadmaps, you can now color issues based on issue type (epics, stories, etc) and priority.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Advanced Roadmaps - Infer dates from releases

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates.

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Copy a suggested branch name from the issue view

When you create a branch from the Jira issue view, you can now copy a suggested branch name to your clipboard. The suggested name includes the issue key, meaning build info will be automatically linked to your issue. Hover over Create branch on your Jira issue view and select the copy icon to copy the suggested branch name, then paste it when creating your branch locally.

Team-managed projects: Show or hide statuses on the board and backlog

Show and hide statuses to keep your board uncluttered and focused on the issues you need. In the Columns and statuses settings page, you can now store a status in the left panel to unassign it from the board. Issues can belong to an unassigned status, but they won't be visible on the board and backlog.

Learn more about columns and statuses in team-managed projects

Project insights: Deployment frequency on insights panel

We’ve updated the insights panel on the Deployments page to show your weekly average deployments over 12 weeks (previously it was a daily average over 4 weeks). This means the average deployments shown on your insights panel is now the same as the average shown on your Deployment frequency report.

To view the report in a company-managed project, go to the Reports > DevOps section. In a team-managed project, go to the Reports > Overview section.

Learn more about deployment insights

Link spaces from Confluence server sites to your knowledge base

Jira Service Management in Cloud, but Confluence on Server? No problem, you can now bring articles from spaces in Confluence server sites to your knowledge base in Jira Service Management Cloud.

When creating or linking spaces to your service project, you can choose between spaces from your Confluence cloud and server sites. Learn more about linking Confluence spaces to your service project.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
• Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Object Schema Import enabled

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Improved SLA format for longer dates

We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Improved experience in Your Coach

We've updated the Quickstart links in Your Coach. Now you can read help articles to get you started without leaving Jira Service Management. Selecting a Quickstart link will open the Help panel, where the relevant help article will be displayed.

When there are multiple articles associated with a task, the link will take you to the relevant articles on the Atlassian Support website.

Learn from incidents with post-incident reviews

Create post-incident reviews within Jira Service Management and bring teams together to discuss the details of an incident: why it happened, what impact it had, what actions were taken to resolve it, and how the team can prevent it from happening again.

Post-incident reviews are a chance to uncover vulnerabilities in your system, stop repeat incidents, and decrease time to incident resolution in the future, and are an important step in the lifecycle of an always-on service.

Head to Project settings, open Features, and use the toggle to enable Post-incident reviews.

Learn more about best practices for post-incident reviews.

Create subtasks in the list view

You can now break down items into smaller subtasks in your list view. Subtasks are smaller items that relate to the overarching objective.

The new and improved board view

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Start and due dates for issues in the Calendar view

Select and drag your cursor across multiple dates in your calendar to fill in the start and due dates when creating an issue. The issue detail view will open and your issue's start date and due date will already be filled in, so you'll only need to fill out the rest of the issue details. Once you've entered the issue details, select Create. The issue will be added to your project and visible on the calendar and in other views.

Hiding the Like button on archived pages

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Get the right help when you need it

Now you can read help articles right from Confluence. Select the question icon () from anywhere to open the help panel on the right. When you open the help panel in space settings, you’ll see a list of topics related to the screen you’re on, and you can search for topics from anywhere in the site. And stay tuned – we’ll be adding topics to more parts of Confluence soon.

Transform a page into a blog

There are many reasons why your great ideas would start out on a page and grow into a blog when they are ready. Some content needs more time than others, so you have a few options for when you make the switch.

You can keep your page as a draft and use the More actions menu (•••) to Publish as blog, or you can publish as many times as you need, then use the More actions menu (•••) to Convert to blog.

Both of these options will move your page into the Blog section of the space where the page was created. Any page or inline comments added to the page will move with the page. If those comments no longer make sense when the content becomes a blog, you can delete or resolve the comments first.

Turn off email notifications in Confluence

We’re introducing the ability for Confluence product admins to turn off email notifications. When they're turned off, no emails will be sent for any activity that occurs within Confluence. End users do not have access to this setting, giving you more control over your organization’s data.

Go to Settings > Further configuration > Email notification.

Get a personalized sort based on your latest activity

Select the Pages section in a space sidebar to see all the pages in the space. You can now sort the cards by those that are most relevant to you based on your latest activity. As you work in Confluence, the cards shown when using the Relevant sort adjust with you.

Use templates from other spaces

Templates can be available globally or just in a certain space. Rather than having to go to the space where the template exists, you can go to the space where you want your page to live, select the space where the template exists, and use it to create your page.

The ability to browse for templates is offered whenever a new page is created. You can see the templates in your current space and use them, or you can pick a different space and browse its templates.

Once you choose a template, you can always decide to move the page to another space before you publish by selecting the More actions (•••) menu and selecting Move.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Get insights around what keywords your team are searching for

You can now get a detailed understanding of individual search term performance on your site by analyzing graphs that measure searches and click through rates over time, as well as insights showing which pages are getting the most clicks and which spaces are being visited most, for a particular term.

Learn more about viewing insights on your site

Horizontal global navigation bar now available!

Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

• provides a consistent user experience for our customers using other Atlassian products
• moved pull requests, issues, and snippets to the dropdown menu under More
• features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Use the Bitbucket Cloud Migration Assistant (BCMA) to migrate to the cloud

The Bitbucket Cloud Migration Assistant (BCMA) is an app that helps you move repositories and pull requests from Bitbucket Server to the cloud. Any active users in your Bitbucket Server instance are also migrated to your Bitbucket Cloud workspace, where you can go to access them and provide the proper permissions and settings across your workflows.

Built and maintained by Atlassian, the BCMA is free to install and use. The latest version of the migration assistant can be accessed in the Atlassian Marketplace. You must be using version 7.0 or later of Bitbucket Server to install and use the Bitbucket Cloud Migration Assistant.

Once installed, you can choose what you want to move to the cloud, start migrating at your convenience, and monitor the progress of everything throughout the migration process.

Deployment activity storage changes

We're gearing up to make some exciting additions and improvements to your component's Activity tab in Compass. To get this into your hands sooner, we are making a change behind the scenes to the way we store deployment events. As a result, any deployments that occurred before Nov 19, 2021, will no longer appear on the component's Activity tab.