Atlassian Cloud changes Jan 17 to Jan 24, 2022

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Cloud

Your cloud-hosted products are supported by the Atlassian Cloud platform. This section usually includes changes related to multiple Atlassian Cloud products, site administration, and user management.

Project pages: minor UI improvements

We’ve made some minor UI changes to project pages.

  • You’ll see a message that says Powered by Confluence at the bottom of the screen. Selecting this will take you to Confluence.
  • The icon and UI for your connected space or page have been updated.
  • Information about your pages Name, Contributors, and Last modified has been retained, but the labels have been removed to improve readability.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

ROLLING OUT

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Access your organization administration from any Atlassian product

ROLLING OUT

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Access your organization administration from any Atlassian product

ROLLING OUT

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Data residency: now on all Standard and Premium plans

Hot on the heels of our last update about data residency for Australia is more great news. Data residency is now available on all Standard, Premium, and Enterprise plans for Jira Software, Jira Service Management, and Confluence. To request a data residency move, from your organization administration, go to Security > Data residency.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

A faster way to refresh dashboards

ROLLING OUT NEW THIS WEEK

No more refreshing gadgets one by one, and no more need to reload your entire dashboards page. You can now get the latest updates to all your gadgets in just one click. To try it out, go to a dashboard and select Refresh.

Workflow: All validation errors in one place

ROLLING OUT NEW THIS WEEK

We heard that going back and forth with errors while working with issues could be a hassle, so we’re putting all your validation errors in one place. If you have multiple validation errors when creating an issue or moving an issue through its workflow, you’ll now see them all in one flag or dialog box.

New Import Jira Server and Import Jira Cloud screens replaces the Restore system screen

ROLLING OUT NEW THIS WEEK

The Restore system option, also commonly referred to as Site Import enabled you to import:

  • Jira server backup files to migrate from Jira server to cloud
  • Jira cloud backup files to reset the cloud site among other reasons

Recently, we announced that Site Import won’t be available for some users looking to import server backups to migrate from server to cloud. To make sure that users who want to import cloud backups aren’t impacted, we’ve now split Site Import into two screens.

  • To import server backups, go to Settings > System > Import Jira Server
  • To import cloud backups, go to Settings > System > Import Jira Cloud

Filters: Collaborate easier with edit permissions

ROLLING OUT NEW THIS WEEK

No more copying and recreating filters just to collaborate. A filter's owner can give anyone on the team permission to edit it. To try it out, go to your filter and select Details > Edit permissions.

Create subtasks in the timeline view

ROLLING OUT

You can now break down items into smaller subtasks in your timeline view. Subtasks are smaller items that relate to the overarching objective.

QR Code Enabled in Insight for Jira Service Management

To help you manage physical assets, we've added the ability to print QR codes to Insight in Jira Service Management Cloud. Printed QR codes can be applied to physical assets and then scanned to quickly find information about that object in Insight.

You can print QR codes for multiple objects by selecting Bulk actions > Print QR codes.

Learn more about printing QR codes in Insight for Jira Service Management Cloud.

Company-managed projects: Move fields around to change the issue layout

ROLLING OUT

Change the issue layout of a company-managed project by dragging fields under Description fields, Context fields, Hidden fields, or Hide when empty sections. Learn how your fields appear in the issue view.


Select Project settings > Issue layout > Edit issue layout to change the issue layout of a company-managed project.

Learn what's new in Jira directly from the help menu

ROLLING OUT

We've updated our release note experience, bringing it directly into Jira. Now, release notes are contextual, based on what features are delivered to your Jira site specifically.

You can view our feature announcements, improvements, bug fixes, experiments and more:

1. Select Help (question) from the top navigation bar.
2. Select Find out what's changed in Jira.

Access your organization administration from any Atlassian product

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

No more getting lost after updating a workflow in team-managed projects

ROLLING OUT

We heard that after updating a workflow, being forced to go to Project settings isn't always the best experience, especially if you opened the workflow editor from somewhere else. So now, after updating a workflow, we keep you in the workflow editor and let you navigate to wherever you want.

Filters: Admins can retain access to a private filter by changing its owner

ROLLING OUT

We heard that losing private filters from deleted users is a hassle, so we're giving admins the power to change the owner of both private and shared filters. This means that if a private filter's owner leaves your team, you can still access the filter by changing its owner. To see your team's filters and change their owners, go to Jira settings > Filters.

Jira Software

Roadmaps - Inline issue create for story level issues

ROLLING OUT NEW THIS WEEK

Starting today, when you want to insert child issues into your roadmap view, you won't need to reposition them after they're created.

This new update allows you to create and then insert a child issue. To use it, hover on the edge of the two issues between which you'd like to create a new one, then select the + that appears. Once you've created your issue, it'll automatically be inserted at that raking.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps for Jira - Edit issue descriptions

ROLLING OUT

You can now edit the issue description field and issue title from the Advanced Roadmaps timeline.

Learn more on the View issue details page.

Advanced Roadmaps for Jira - Horizontal Scrolling

ROLLING OUT

Advanced Roadmaps lets you see into the future!

Not like… next week's lottery numbers, more like the future of your plans. You can now use your mouse or trackpad to scroll forward and backward on your timeline. This new feature also comes with new time increments of Weeks, Months, Quarters, and Years (as opposed to the old 3 months, 1 year, etc).

Users of Jira’s Project Roadmap feature might recognize this new functionality. Give it a scroll and see what your future holds!

Read our documentation for more information: View your plan

Use embedded Confluence pages in Jira

ROLLING OUT

Already using Confluence? Now you can see, create, and edit Confluence pages without leaving Jira Software project pages.

Embed Confluence pages in 4 easy steps:

1. Navigate to Project pages in the project sidebar.
2. Select Connect to Confluence.
3. Search for the Confluence space you want to connect.
4. Select Connect.

Great! You're ready to view, create, and edit pages within Jira. Discover more about embedded Confluence pages in Jira.

Advanced Roadmaps - Infer dates from releases

ROLLING OUT

In Advanced Roadmaps, you can now schedule issues based on the releases to which they're assigned in the same way you can with sprint dates. Learn more about the wild world of scheduling issues according to releases in Advanced Roadmaps!

Advanced Roadmaps is included with all Jira Software Cloud Premium and Enterprise subscriptions.

Learn how to get started with the Code feature in Jira

ROLLING OUT

We updated the Code in Jira page so it now has guidance to help you do the following:

  • connect your SCM tool
  • link repositories to your Jira Software project
  • see development insights in Jira issues.

Go to Code in the project menu to get started.

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continue to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Object Schema Import enabled

ROLLING OUT

We’ve added the ability to import one or more complete object schemas from the Insight Asset Management Cloud app to Insight in Jira Service Management Cloud. Learn more about importing an object schema.

Improved SLA format for longer dates

ROLLING OUT

We’ve improved the way to display the service level agreement (SLA) goal times to enhance the agent experience on both queue view and issue view: displays the relative time and date. For example, it'll display today, yesterday, tomorrow, or the exact date for completed, or breached SLAs. We've also introduced a tooltip to show hours remaining or past, and the percentage towards the SLA goal.

Out-of-the-box knowledge base now available in your service project

ROLLING OUT

We’ve brought Confluence’s rich editing experience to Jira Service Management to help you level up your knowledge base management. Your team can now create and edit knowledge base articles without leaving your service project.

Learn how to set up your native knowledge base in Jira Service Management.

Once you’ve set up your knowledge base, select the Create article button and start creating content directly in the editor that opens up within your service project. Your agents can also create new knowledge base articles from the issue view.

Content editing for customer notifications is disabled for free plans and evaluators

ROLLING OUT

If you’re on a Free plan or trial period of Jira Service Management, the ability to edit customer notifications is disabled to reduce the risk of generating spam emails. You are able to view the content of the customer notifications. Learn more about creating and editing customer notifications

Jira Work Management

Filter by assignee using avatars

ROLLING OUT NEW THIS WEEK

Filter your items by assignee in any view by selecting the avatar. To see the items assigned to a particular team member, click on their avatar at the top right of your preferred view and it will filter the items by assignee.

The new and improved board view

ROLLING OUT

Check out the new and improved board view in Jira Work Management! Jira Work Management boards are designed to give you an easy and clear way to visualize work. You get a snapshot of project progress, including what work is yet to be started, what's in progress, and what is completed. Easily drag your issue cards throughout the workflow to columns that reflect the relevant status.

Add people to your project

ROLLING OUT

Collaborate with your team by inviting more people to your business project from the list, board, calendar, and timeline view. Select the invite button at the top of your preferred view in your business project, and fill out the details.

Confluence

Hiding the Like button on archived pages

ROLLING OUT

When you archive a page, you’re signaling to your team that this page is outdated or otherwise no longer relevant to current work. Since no one should be paying attention to or engaging with these pages, we’ve hidden the Like button so no new likes can be added.

You’ll still be able to see all likes the page accrued up until it was archived.

Archive all nested pages in one action

ROLLING OUT

Page archiving enters its next phase with nested archiving. For any page you archive, if it has any nested pages, you’ll have the option to include all of them with the original page selected. Pages archived together will maintain their visual hierarchy to preserve the context in which they were organized in the page tree.

You’ll have the same option to include all nested pages when restoring any page in the archive back to the page tree.

You can use nested archiving on the Premium plan.

Invite guests for external collaboration (early access)

ROLLING OUT

External collaboration is a Confluence feature that lets your team collaborate with people that are “external” in some way, such as a client or a contractor. It’s a secure way to open your Confluence instance to anyone you need to work with.

And the way you do that is you invite them as guests.

Guests have limited access to your instance. Unlike regular users who have a broad level of access by default, guests only have access to the spaces to which they have been specifically assigned access.

Guests also have limited access to user information for your regular “internal” users.

Note: External collaboration is in the process of rolling out as part of an early access program for customers on the premium plan.

Learn more about external collaboration.

Recommending pages to archive

ROLLING OUT

We’ve added a notification email that’ll recommend archiving pages excluded by a bulk archiving action.

With the ability to archive a page and all of its nested pages (a whole branch of the page tree), sometimes not all pages in the branch can be included. This happens when the archiver either doesn’t have permission to view a nested page or doesn’t have permission to archive a nested page, which results in these pages being left behind in the page tree.

If you created any of these “left behind” pages, we’ll let you know in the email and give you a quick way to archive them!

Bulk archive up to 500 pages at a time

ROLLING OUT

To ensure Confluence performs at the highest level, we’ve limited the amount of pages you can bulk archive or bulk restore to 500 pages at a time. We hope to increase the limit soon!

Get the right help when you need it

ROLLING OUT

Now you can read help articles right from Confluence. Select the question icon ((question)) from anywhere to open the help panel on the right. When you open the help panel in space settings, you’ll see a list of topics related to the screen you’re on, and you can search for topics from anywhere in the site. And stay tuned – we’ll be adding topics to more parts of Confluence soon.

Find your way with the new Home

ROLLING OUT

Quickly get back to your work, catch up on relevant activity, and discover what’s happening with the new Home. Select Home in the global navigation bar.

Learn more about the updates to Home

Space settings are easier to navigate

ROLLING OUT

We reorganized and renamed some space settings, and added a search bar, to make it easier and faster to find the settings you’re looking for.

Android app update v2.13 - Dec 1st, 2021

ROLLING OUT

Say goodbye to all the scrolling and searching—now you can jump straight to comments by tapping the comments icon at the bottom of the page.

Import files from Microsoft OneDrive and SharePoint

ROLLING OUT

Bring into Confluence existing content from different Microsoft OneDrive and SharePoint sites. Once you gather up all the information scattered in various places, Confluence can be the one place your team goes to as their source of truth.

To import OneDrive and SharePoint files:

1. Create a Confluence page
2. Select the Import tab from the panel on the right
3. Select OneDrive and choose the file to import

Access your organization administration from any Atlassian product

ROLLING OUT

You can now access your organization administration from any of your products through the Product switcher in the top navigation. This makes it easy to manage all of your accounts and security policies globally across your sites and products.

Search terms stick around

ROLLING OUT

When you are looking for the right content using the global search, the text you entered and any filters you chose don’t go away when you select a result in the list or navigate somewhere else.

Get insights around what keywords your team are searching for

ROLLING OUT

You can now get a detailed understanding of individual search term performance on your site by analyzing graphs that measure searches and click through rates over time, as well as insights showing which pages are getting the most clicks and which spaces are being visited most, for a particular term.

Learn more about viewing insights on your site

Bitbucket

Horizontal global navigation bar now available!

ROLLING OUT

Help us welcome horizontal navigation to Bitbucket Cloud. We are joining Jira and Confluence Cloud and moving our global navigation from a vertical bar along the left side to a horizontal bar displayed along the top of Bitbucket Cloud. This update:

  • provides a consistent user experience for our customers using other Atlassian products
  • moved pull requests, issues, and snippets to the dropdown menu under More
  • features a global ‘Create’ button that displays the most frequently used global and contextual ‘create’ actions

Ready to try the new horizontal navigation bar? Learn more about it in the Bitbucket Community.

Deprecation notice - Atlassian account passwords for API and Git activity will be disabled 1 March 2022

ROLLING OUT

As previously announced in the Bitbucket blog, beginning 1 March 2022, Bitbucket users will not be able to use their Atlassian account passwords for API and Git activity.

Additionally, we've recently announced that new users with Atlassian accounts created on or after 13 September 2021 will not be able to use their account passwords for these Bitbucket activities.

For API and Git operations, an app password with the necessary scopes can be used in place of your account password. Please see Bitbucket Cloud documentation for a detailed explanation of what app passwords are and how to create and use them.

Other functionality affected

OAuth 2.0 Resource Owner Password Credentials Grant flow

It will no longer be possible to perform the OAuth 2 Resource Owner Password Credentials Grant flow, since this requires an Atlassian account password. App developers should use one of our supported OAuth 2.0 flows to obtain access tokens.

Obtaining a Two Step Verification recovery token over SSH

Bitbucket previously allowed a combination of an SSH key and password to retrieve a Two Step Verification (2SV) recovery token. This will no longer be supported. Users with 2SV enabled should visit their personal settings and securely save or write down their recovery tokens to avoid a 48-hour lockout in case of a lost or stolen 2SV device.

Compass

LaunchDarkly app helps you visualize feature flags for related Compass components

ROLLING OUT NEW THIS WEEK

The LaunchDarkly app is now available under Apps in Compass. Install and configure this app to quickly see which feature flags are currently active and a timeline of when they were added, removed, or modified.

Once the app is installed, select LaunchDarkly from the left side menu on a component's details page to see the feature flag information.

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