• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Confluence
• Bitbucket

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

Control your workflow more easily by connecting one or more identity providers

We’re giving you the ability to manage a variety of business and information security requirements. You’ll now have the flexibility to connect more than one identity provider to your Atlassian organization. We also simplified the workflow for managing user authentication and provisioning. You can now do it from one place.

You now have two types of directories for managing users in your organization: a local directory and an identity provider directory. The key changes are:

• We moved user login and sync to the new Identity providers screen
• You have two authentication policies by default: one for your local directory and one for your identity provider
• We automatically associate your domain’s user accounts with a linked directory.

Learn more about identity providers

To see your identity provider directory, go to admin.atlassian.com > Security > Identity providers.

G Suite becomes Google Workspace

We’re changing G Suite in your organization administration by:
Renaming G Suite to Google Workspace in the product and support documents, 
Moving G Suite to the new Identity providers screen,
And giving you two authentication policies out-of-the-box: one for your local directory and one for your identity provider.

Learn more about Google Workspace

Prevent anonymous access to your default dashboard

As an admin, you can now prevent users from accessing your default dashboard unless they’re in your organization. To try this out, just go to your dashboards list, find your default dashboard, and select ··· > Share dashboard. Under the Viewers section, select My organization. This setting will prevent people from viewing your default dashboard without signing in.

Learn more about default dashboards.

Jira admins: Default, legacy groups appear in Jira settings

Jira admins may notice the following default groups in their settings:
• _licensed-bamboo
• _licensed-confluence
• _licensed-fecru
• _licensed-jira
• _licensed-developers
• _no-one-at-all
You may use these groups as normal groups. They don't have a special or reserved function. They are legacy groups that we've unhidden while deprecating historical licensing and permissions services in Jira.
Licensing, product access, and other user management features are now handled through admin.atlassian.com.

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

New request type configuration experience

Configure your request forms with ease, using a fresh drag and drop experience!

Learn how to configure your request types.

Bug fixes to team-managed issues in backlog

This bug fix corrects unexpected behavior with issues in team-managed projects. Bug fix details:

• Team-managed epics and base-level issues on company-managed backlogs will render the same way as issues from company-managed projects.

• Team-managed base-level issues now show in the backlog (previously they were not included).

• Team-managed base-level issues are displayed in the same way as company-managed base-level issues. Previously, team-managed base level issues with a parent were displayed in the same way as subtasks.

Advanced Roadmaps - Keyboard shortcuts

Amaze your friends by using keyboard shortcuts to navigate your Advanced Roadmaps plan. With the press of a button, bam! the date range on your timeline changes. Press another button and kapow! the issue quick search opens. It might seem like magic, but it's really just the next step in planning with Advanced Roadmaps like a pro.

Learn more about the keyboard shortcuts coming to Advanced Roadmaps.

Workflows: Rules are categorised into three types

To add clarity on when and how workflow rules are executed, we’ve grouped them into three types: Restrict transition, Validate details, and Perform actions. When you add or view rules on transitions, you’ll now see them sorted into their respective types.

Learn more about workflow rule types.

Issue view: Maximum number of displayed child issues increased to 500

We heard feedback that some of you needed to display more than 100 child issues on an issue. That's why we're increasing the maximum number of child issues you can see from an issue to 500. You can still have more than 500 child issues, but you'll have to view them in search.

Calling out new keyboard shortcuts

To draw attention to new keyboard shortcuts, we've added a few small labels to the keyboard shortcuts list. To see the keyboard shortcuts list from your project, press '?' ('Shift + /') on your keyboard.

Alternatively, you can select your username's menu (or the '?' menu if you are using Jira Agile with Jira Cloud) and select 'Keyboard shortcuts' from the list.

Fixed weblinks in issues

We've fixed the experience of adding links to issues. If you need to add a link to your issue, all valid URLs (including those using special characters) should now be accepted.

Create branches in GitLab using automation

Big change for software teams! You can now create GitLab branches using automation rules. For example, you could make a rule that automatically creates a branch whenever an issue moves to In progress.

To give this a try:

1. Navigate to your Jira project and select Project settings > Automation.
2. Select Create rule.
3. Choose a trigger for your rule, and then select the Create Confluence page action.

You'll also need to set up a connection between GitLab and your Jira project - Learn more about connections in automation

Issue view: More information about your links

Get more information about your Confluence pages and Web links without going to another page. From the issue view, you can now learn more about your links, like when their content was last updated, whether they're restricted, and their assignees and statuses.

Create branches in Bitbucket using Jira automation

You can now create branches in Bitbucket, using automations in Jira. For example, you could set up an automation rule so that whenever an issue moves to In progress, a corresponding branch is created if it's a bug.

To give this a try:

1. Navigate to your Jira project and select Project settings > Automation.
2. Select Create rule.
3. Choose a trigger for your rule, and then select the Create branch in Bitbucket action.

You'll also need to set up a connection between Bitbucket and your Jira project. Learn more about connections in automation.

Create branches in GitHub using Jira automation

You can now create branches in GitHub, using automation rules in Jira. For example, you could set up an automation rule so that whenever an issue moves to In progress, a corresponding branch is created if it's a bug.

To give this a try:

1. Navigate to your Jira project and select Project settings > Automation.
2. Select Create rule.
3. Choose a trigger for your rule, and then select the Create branch in GitHub action.

You'll also need to set up a connection between GitHub and your Jira project. Learn more about connections in automation.

Issue view: Start of week in date pickers adjust your language

The start of the week in date pickers now adjust to the language you set in your personal settings. For example, if you choose English (US), you’ll see Sunday as the start of your week. If you choose English (AU), you’ll see Monday instead. 

Learn more about managing your personal settings.

Edit an issue's summary straight from the backlog

You can now edit an issue's summary straight from the backlog. You no longer need to open an issue to edit the summary.

Team-managed projects: Custom filters for your board and backlog

We’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.

Learn more about custom filters in team-managed projects

To get started with custom filters:

1. From your team-managed project, go to Project settings > Board > Custom filters.
2. Create your first custom filter using JQL. If this is your first time using JQL, select ? in the top navigation bar to learn the basics.

Jira Roadmaps - Increase issue limit from 3k to 5k issues

Bask in the glory of longer, more detailed project plans. Your project roadmap can now show 5,000 issues instead of the paltry 3,000 issues it could before.

much planning. very issues. wow.

Inline editing now available on the version details page

We've added inline editing for some fields on the version details page! Rather than going back to the main Releases hub to edit a version, you can now edit the following details directly on the version details page:

• version name
• version description
• start date
• release date

To edit any of these details, simply select the field and enter your changes. Only project admins or product admins can edit a version.

Allow customers to download attachments directly from email notifications

Project admins can choose how customers access attachments from email notifications for security purposes: whether customers need portal authentications to download attachments from emails. Learn more about login-less attachments

Simplified object schema configuration and streamlined importing

Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Hide email signatures from the issue view and portals

Make sure your team only sees content that is most relevant to them by hiding signatures from requests and comments raised by your customers via email.

Hidden email signatures won't show up in the description or comments in the issue view and in the portal. They will be hidden in an expandable component which you can select to view the signature.

You can let Jira Service Management detect email signatures by default and hide them. You can also choose to specify custom text to be detected.

Learn more about hiding email signatures

Forms: Get the information you need, when you need it

Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Introducing Microsoft Teams for incident collaboration (early access)

Collaborate with your team by creating chats and meetings in Microsoft Teams directly from an incident in Jira Service Management. To create a chat or meeting, go to an incident and select the Create chat or meeting button next to the Microsoft Teams field in the Details section.

After creating a chat or meeting, you can:

• invite responders to join your chat and meeting
• view all incident details in the chat and meeting
• update the incident priority, assign the incident to yourself, add an internal note, and send a reply to the customer from Microsoft Teams.

Learn how to connect Microsoft Teams to your service project.

Get early access to start creating chats and meetings in Microsoft Teams for incidents in Jira Service Management. Sign up now to get early access.

Introducing compliance settings to send safe customer notifications from Jira Service Management

Committed to protecting data managed in your service projects, we've added compliance settings in Jira Service Management to help you meet your organization’s compliance needs. After you enabled the settings, the data including ‘Issue summary’, ‘Issue description’, ‘Comment’, and 'Attachment” will be hidden from the corresponding notification emails that your customers will receive. Your customers will need to log in to the portal to view the entire information available on the request. Learn more about compliance settings

You must be a site admin to manage the compliance settings. To access the compliance settings:

1. Go to Settings > Products.
2. From the sidebar under Jira Service Management, select Compliance settings.

See your excluded approvers at a glance

When viewing an issue that's waiting for approval, you can now see who has been excluded from approving that issue.

In the top right of the issue view, under the issue's Status, select the approval details. From here, you'll see any excluded approvers under Excluded approvers.

Learn more about setting up approval steps.

See request type fields while creating an issue

In company-managed service projects, after selecting Create and selecting a request type you'll now see request type fields instead of all available fields. This ensures that agents have the right information they need to complete their tasks.

We recommend selecting a request type for all of your issues (except tasks and sub-tasks). Request types allow issues to appear in the portal, use work categories, and access a range of other Jira Service Management features. Learn more about using request types in Jira Service Management.

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

View different issue type's workflows on your board

Currently, if your business project has multiple issue types with different workflows, the board wouldn't work properly and would display an error. With this change, you can now easily select which workflow to view on your board.

To view a particular issue type’s workflow, you can:

1. Select ... More at the top right of the board view
2. Select Workflows
3. Choose which issue type’s workflow you’d like to view.

Note: You can only view statuses and transitions associated with the selected workflow on the board. Learn more about multiple workflows on your board.

Quick search in all views

You can now search in your board, list, timeline, or calendar views using free text in the search bar. To search, go to the top-right of whichever view you're in and enter what you're searching for.

Expand or collapse board columns

Focus on what's important to you by expanding or collapsing columns in your board view.

There are two ways you can expand or collapse columns on your board. In the column you’d like to expand or collapse, select the expand or collapse icon next to the column heading.

Another way you can expand or collapse columns on your board is to:

1. Select ... More at the top right of your board view.
2. Select Expand all columns or Collapse all columns

Switch between business projects in the project sidebar

You can now work across multiple projects more easily. To switch between your business projects in Jira Work Management, select a recent project from the project sidebar navigation on the left. Learn more about switching between business projects.

Display subtasks on the board

Now you can view subtasks in the board view of your business project.

If your work item has a subtask, it will be nested below its respective parent item regardless of its status.

To view (or hide) an item’s subtasks, select the expand or collapse icon inside the board card.

New additions to the Summary page

We've added more to the Summary page!

Recent activity
We've brought back the activity feed known as Recent activity due to popular demand. Stay up to date with what's happening across your business project. Scroll through the feed to view recent activity and select a link to the relevant activity you’d like to review.

Types of work
This section will help you get a breakdown of your project’s work items by their type. You’ll be able to see your project's associated issue types in this list. If you’re an admin, you can also manage your business project’s issue types by selecting Manage types.

Learn more about the Summary page.

Follow from a profile card

Your Following feed on Home keeps you informed about what others are up to.

Easily follow someone directly from their profile card to start seeing their activity in your feed.

1. Hover over someone's avatar or select their name from a page @mention.
2. Select Follow on their profile card.

You can also Unfollow someone this way.

Learn more about Home

See when page or blog post changes were last saved as you edit

As you are editing your pages and blogs in Confluence, you'll get real-time updates at the top right of the toolbar that let you know when the content was saved. Confluence is always saving the work you do, so that you don't have to publish the page to make sure your work is safe.

If there is more than one person editing at the same time, you'll see when the content was saved last whether you or a collaborator made the changes that were saved.

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Smart links toolbar

We've replaced the old smart links dropdown menu with a new toolbar, making it easier to switch between link types (URL, Inline, Card, and Embed).

To check it out:

1. Paste a link onto a Confluence page.
2. Select one of the toolbar icons (URL, Inline, Card, and Embed) to change the way it will display to people.

Sort resolved comments by recency

You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Create a new team on behalf of others

Users who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.

To create a new team and remove yourself as a member:

1. Select People from the top menu.
2. Select Start a team.
3. Under Invite people to your team, select X beside your name.

Create branches in GitLab using automation

Big change for software teams! You can now create GitLab branches using automation rules. For example, you could make a rule that automatically creates a branch whenever an issue moves to In progress.

To give this a try:

1. Navigate to your Jira project and select Project settings > Automation.
2. Select Create rule.
3. Choose a trigger for your rule, and then select the Create Confluence page action.

You'll also need to set up a connection between GitLab and your Jira project - Learn more about connections in automation

Keep pull request approvals when rebasing or syncing branches

You can now set your branch merge checks to reset pull request approvals when the source branch is modified, but keep existing approvals when there has been no change to the git diff of the pull request. For example, when an empty commit is added to the branch or no new changes are introduced when rebasing the source branch.

To enable this new feature:

1. Navigate to your Bitbucket repository > Repository settings > Branch restrictions.
2. Find the branch restriction you want to update and select Edit.
3. Switch to the Merge settings tab and enable: Keep approvals if there is no change to the diff in the pull request.

We've updated the branch permissions and merge checks experience

On July 25, we are updating what was known as Branch permissions to Branch restrictions. Now in Bitbucket Cloud, branch permissions and merge checks can be accessed within Branch restrictions available in your Repository settings. For more information on how branch restrictions work, refer to Use branch restrictions. To learn more about merge checks, refer to Suggest or require checks before a merge.