• Atlassian Cloud
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Bitbucket
• Compass
• Opsgenie

Prevent users from inviting anyone to your products

We’re giving you the ability to prevent user invites for your products. You’ll have more control over who can invite people to your products and how they do it.

When you prevent user invites, existing users are unable to invite people through that product. Organization admins can still invite anyone and give product access from admin.atlassian.com.

To prevent user invites:

1. Go to admin.atlassian.com.
2. Select Products > User access settings > User invites.
3. Select the Don’t allow invites dropdown option for the product.

Gain more insights about devices that access your products

We’re giving you more visibility of your managed users' devices. You can now see more information about mobile apps a user has accessed and force a user to log out. This is in addition to information about their browser, IP address, the product accessed, and the date they were last active. You can track user activity and address any security concerns you might have.

To view recent devices for a user:

1. Go to admin.atlassian.com.
2. Select Directory > Managed accounts.
3. Find the user and select Show details.

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

Control your workflow more easily by connecting one or more identity providers

We’re giving you the ability to manage a variety of business and information security requirements. You’ll now have the flexibility to connect more than one identity provider to your Atlassian organization. We also simplified the workflow for managing user authentication and provisioning. You can now do it from one place.

You now have two types of directories for managing users in your organization: a local directory and an identity provider directory. The key changes are:

• We moved user login and sync to the new Identity providers screen
• You have two authentication policies by default: one for your local directory and one for your identity provider
• We automatically associate your domain’s user accounts with a linked directory.

Learn more about identity providers

To see your identity provider directory, go to admin.atlassian.com > Security > Identity providers.

G Suite becomes Google Workspace

We’re changing G Suite in your organization administration by:
Renaming G Suite to Google Workspace in the product and support documents, 
Moving G Suite to the new Identity providers screen,
And giving you two authentication policies out-of-the-box: one for your local directory and one for your identity provider.

Learn more about Google Workspace

Take control of your domain’s user accounts

We’re giving you more flexibility to manage user accounts for your domains. You’ll be able to control how and what specific user accounts you’d like to manage.

When you verify your domain, you can:

• Choose how to claim new users for a domain — automatically or manually

• Choose to claim all users or some new users for a domain

Learn how you currently verify a domain

Link Bitbucket workspaces to your organization

You can link Bitbucket workspaces to your organization using admin.atlassian.com.

After you link Bitbucket workspaces, you can view them in the organization’s products list and you can access their audit logs.

To link a Bitbucket workspace to your organization:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > … > Link products.
3. From the Select products screen, select the Bitbucket workspace you want to link.
4. Review and confirm the workspace to be linked.

Delete your Atlassian organization: Self service

You can delete your organization yourself, instead of reaching out to Atlassian support to do this for you.

To delete your organization:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Settings.
3. Back up any data that you want to keep.
4. If you have domains associated with your organization, remove them.
5. If you have products included in your active subscriptions, remove them.
6. Select Delete organization.

Learn more about deleting your Atlassian organization

Site Import migration: New dropdown menu to select migration stage

Site Import allows you to import Jira Server backup files to migrate from Jira Server to Cloud. We’ve updated the page where you run your import. The new page has an optional dropdown menu to select a migration stage: Test or Production. Selecting a migration stage will help us collect insights about your data so we can make Site Import more reliable.

Advanced Roadmaps - Create a label from your timeline

Oh, how the times are changing: you can now create labels as you plan from your Advanced Roadmaps timeline! Previously, you had to create the label on your Jira issue, but not anymore.

Type the name of your new label into the Label column on your plan, and select text(New label) from the dropdown that appears (as shown in the picture below).

Note: you'll need to save your changes using the Review changes button for it to show on your Jira issues.

Bug fixes to team-managed issues in backlog

This bug fix corrects unexpected behavior with issues in team-managed projects. Bug fix details:

• Team-managed epics and base-level issues on company-managed backlogs will render the same way as issues from company-managed projects.

• Team-managed base-level issues now show in the backlog (previously they were not included).

• Team-managed base-level issues are displayed in the same way as company-managed base-level issues. Previously, team-managed base level issues with a parent were displayed in the same way as subtasks.

New request type configuration experience

Configure your request forms with ease, using a fresh drag and drop experience!

Learn how to configure your request types.

Search for all custom fields in Jira from the issue layout

Add and reuse fields from other issue types and projects without navigating to Jira settings. Search for fields from the issue layout, or find those that were recently created or are used in other issue types and projects under Suggested fields.

Minimize and adjust the size of the issue create window

When you're creating issues, you can exit full screen to create your issue in a mini window, or you can minimize it completely while you navigate around your project. With an adjustable issue create window, you can access relevant information in your project while you're creating issues.

Issue view: Maximum number of displayed child issues increased to 500

We heard feedback that some of you needed to display more than 100 child issues on an issue. That's why we're increasing the maximum number of child issues you can see from an issue to 500. You can still have more than 500 child issues, but you'll have to view them in search.

Fallback for non-DMARC custom domain emails

We’re rolling out improvements to the way Jira Cloud sends notification emails from custom domains. You'll be able to configure email addresses with your own domain to send Jira notifications with a valid DKIM signature, which complies with Domain-based Message Authentication Reporting, and Conformance (DMARC) security checks. Existing custom domain emails won’t be impacted by this change.

If you would like to use DMARC-compliant custom domains to send notifications, you’ll need to configure two components:

• Atlassian admin: The configuration of custom domains and email addresses for your Jira Cloud site. Learn more
• Project settings: The configuration of sender email addresses for the project. Learn more

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

Allow all licensed users to view and edit the contents of an Insight custom field

We've simplified the permissions for the Insight custom field so that you can leverage it across Jira Software, Jira Service Management, Jira Work Management, and your portals.

Portal users already have temporary "Object Schema User" roles so they can view and select objects in the Insight custom field when they appear in the portal. Now, Jira Software, JSM, and JSW users will also have temporary "Object Schema User" roles that allow them to view and edit the contents of an Insight custom field within issues where they already have existing edit permissions.

These roles will not count towards the total number of users on your license.

Preview smart links by hovering over them

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Search for an exact phrase with JQL

Advanced search with JQL is being updated to provide more accurate results. For example, if you enter  summary ~ "\"full screen\"" as a JQL query, the search results will only include issues where the summary contains the exact phrase "full screen". This is an improvement on current behavior, where search results can include the words in a different order and with other words between them.

The feature will start rolling out in October. If you’re using saved filters with exact search syntax, this may affect search results. If you don’t want search results to be affected, update your filters after this change rolls out.

Confluence automatically provided for free to new Jira Software accounts

76% of Jira Software customers said they shipped projects faster after adding Confluence so we’re giving new Jira Software instances Confluence for free, automatically.

Admins will learn about Confluence being added during their first week via some user interface changes and then have the option to add people from their team to try it out. It’s free for up to 10 people and can be removed at any time.

Learn about how Confluence and Jira Software work together

Advanced Roadmaps - Hierarchy changes show in audit logs

In addition to other configuration changes in Advanced Roadmaps, your Jira audit log now also shows the following:

• rename an existing hierarchy level
• create a new hierarchy level
• delete an existing hierarchy level
• move an issue type between hierarchy levels

Learn more about what shows from Advanced Roadmaps in your Jira audit logs.

Full-width preview of embedded smart links

We’re giving you more options to interact with smart links without leaving Jira. With this update, preview links will now open in full-width mode, reducing the need to open a new tab or window.

To preview embedded smart links in full-width mode:

1. Hover over a smart link and select Preview.
2. The preview will display in full-width mode.

Disable bulk team field update for subtasks

Subtasks inherit the team field value of the parent issue. This fix prevents users from doing bulk team field updates in subtasks.

System dashboards will now be named default dashboards

We’re aligning our terminology for default dashboards. Some Jira sites had theirs named ‘System dashboard’; others had theirs named ‘Default dashboard’. To make sure we’re using the same terminology for everyone, we’ll be calling the dashboard that comes with every Jira site ‘Default dashboard’ from now on.

Learn more about configuring default dashboards.

Issue view: More information in the editor's dropdown menu

While browsing your content options in the editor, you'll get a preview and description instead of just a name. To try it out, open an issue, add a comment or edit a multiline text field, and select the + button.

New workflow rule: Validate that people have a specific permission

In team-managed workflows, you can now ensure that people have a specific permission when moving an issue using a particular transition. To try it out, go to a workflow, select a transition, and add the Validate that people have a specific permission rule.

Learn more about rules in team-managed projects.

Automation: Secure headers for outgoing web requests

You can now hide header values that are sent in outgoing web requests in Jira automation. To do this, select the Hidden checkbox when configuring the Send web request action.

1. Create or edit an automation rule.
2. Select the Send web request action.
3. When configuring headers, select the Hidden checkbox.

Learn more about the Send web request action.

No more accidentally deleting dashboards

We’ve removed manually deleting dashboards permanently so you don’t have to worry about accidentally deleting your data. You can still trash dashboards and restore them within 60 days before they’re automatically deleted. Learn more about trashing dashboards.

Disable bulk editing of Team field for subtasks

We are disabling the bulk editing of Team field for subtasks. If any subtask is selected in a bulk edit operation, the Team field will appear under Unavailable Actions. This prevents users from editing the Team field while bulk editing happens on subtasks that inherit the team of the parent issue by default.

Recommending JWM templates to existing users productionisation rollout

When someone from a non-software team (Marketing, IT, Finance, etc) creates a project in any Jira product, we’ll recommend templates from Jira Work Management if they’re more relevant and useful than Jira Software templates.

All project templates will be visible for all users, but people will see different, default template recommendations based on the team they tell us they belong to during their onboarding.

A Jira Work Management is included in your Jira Software account, so access to the templates is free.

See Jira Work Management templates

Custom field information for marketplace apps has changed

As we announced a few months ago, Insight in Jira Service Management will soon be renamed to Assets (see https://community.atlassian.com/t5/Jira-Service-Management-articles/Coming-Soon-Insight-Changing-to-Assets/ba-p/2068056 ). This also requires that the existing ‘Assets' custom field in Jira Service Management to also be renamed.

What's changing:

• Custom field label: Assets will be replaced with Legacy Assets
• Custom field descriptor: Link assets to an issue will be replaced with Link assets that have been made available via marketplace apps and the legacy assets platform.

For more information, please see the Developer Community post.

Insights: Behaviour upgrade for the insight settings button

For a quicker and smoother experience, you will no longer get a full page refresh when you select the Insights settings button. You will now go to the Insight settings page straight away.

Simply select the Insight settings button on the Insights panel to check it out.

Add issues directly to a version

We've updated the Releases experience so that you can now create a version and start adding issues to it directly from the version's release page. There's no need to go to your backlog or open each issue to manually assign a version. Hooray! You can also use the release page to remove an issue from your version or move an issue to another version.

To add an issue:

1. Navigate to Releases and select your version.
2. Scroll down to the Issues table and select Add issues.
3. Select a recent issue, or search for an issue key or summary.
4. Select Add.

To move or remove an issue:

1. Navigate to Releases and select your version.
2. Scroll down to the Issues table and find the relevant issue in the Issues table.
3. Select the More actions menu in the last column.
4. Select a new version to move your issue, or select Remove from version.

New look for sharing feedback in Jira

We made a slight change to Jira's Feedback Collector for a more consistent experience.

To check it out, navigate to the Roadmap view and select Give feedback.

View your team's feature flags in the Releases hub

If you've connected a feature management tool like LaunchDarkly or Split to your Jira Software project, you can now view feature flag information in the Releases hub!

When viewing a version, you'll now see a Feature flag column in the Issues table. If an issue has a feature flag linked to it, this new column will show a flag icon and a rollout percentage. If there's more than one feature flag linked to an issue, the Feature flag column will show the flag icon and the total number of flags linked to the issue. Hover over the icon to view more details, or select the table cell to view the details of all the flags linked to the issue.

You must install and configure a feature management app on your Jira Software instance before you can view feature flag information on the Releases hub (only project admins can install apps). Learn more about integrating with feature flags.

To get started:

• Log in to your Jira Software project.
• Select Releases from the side menu.
• Select a version and scroll down to the Issues table.
• If any of the issues in your version have feature flags linked to them, you'll see this information displayed in the Feature flag column.

Edit an issue's epic straight from the backlog

You can now edit an issue's epic straight from the backlog. That includes adding an epic to your issue, changing the epic your issue is assigned to, or removing your issue from an epic. You no longer need to open an issue to edit its epic.

Edit an issue's summary straight from the backlog

You can now edit an issue's summary straight from the backlog. You no longer need to open an issue to edit the summary.

Add links to a version with the new Related work feature

We've made an exciting change to the Releases experience in Jira Software. You can now add links to a version using the new Related work feature!

This feature allows you to link documents, dashboards, and any other work to your version, so your team members and stakeholders can easily find release-related items. For example, you might add links to release notes, analytics dashboards, design specifications, and relevant support documentation.

Here’s how to add links to a version:

1. Log in to your Jira Software project.
2. Select Releases from the side menu, then select a version.
3. Select Add in the Related work section.
4. Enter the URL for the work you want to link.
5. Add a description (this step is optional).
6. Select a category and save.

Links will be displayed in the Related work section on the version’s release page.

Team-managed projects: Run multiple active sprints at the same time

Use parallel sprints when your scrum team needs to divide and conquer. Additional sprints can now be started and completed independently, while working from the same backlog.

To run a parallel sprint:

1. Go to the backlog in your team-managed project.
2. Select Start sprint while a sprint is already in progress.

Before this change, Start sprint could only be selected if no other sprint was in progress. Now, this option is always available so your team can run multiple active sprints at the same time.

Jira Insights: Settings enabled

Settings are now enabled for Insights. You can easily set the insights you'd like to see on the panel.

How to configure your insight settings:

1. Open the Insights panel and select the settings icon
2. All insights are enabled by default,
   a) select the toggle to disable the insights you don't want to view on the panel
   b) you can change this at any time by coming back to this page and setting the toggle to enable if you want an insight to be visible on the board's insights panel again.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Team-managed projects: Custom filters for your board and backlog

We’ve introduced custom filters to help you find issues in a busy board and backlog. Powered by Jira Query Language (JQL), project admins can now create saved and reusable search terms to quickly find relevant issues.

Learn more about custom filters in team-managed projects

To get started with custom filters:

1. From your team-managed project, go to Project settings > Board > Custom filters.
2. Create your first custom filter using JQL. If this is your first time using JQL, select ? in the top navigation bar to learn the basics.

Team-managed projects: Mark an issue’s most important details

Add required fields to ensure that newly created issues contain all the details you need.

1. From your team-managed project, go to Project settings > Issue types, then select the issue type you want to edit.
2. Select the Required checkbox for any fields you want to make mandatory.
3. Select Save changes to update the issue type.

Once saved, new issues of that type can’t be created unless the required field is filled out.

Roadmaps - Use Quick Filters on your company-managed roadmap

Your quick filters from your board can now be used in your company-managed project roadmap!

Quick filters don't remove issues from your project, but instead only change your view. This allows you to focus on issues of a specific fix version, those assigned to one person, or anything else you can dream up (and write a JQL query for).

Learn more about quick filters, including how to create them.

Roadmaps - Select and reschedule multiple issues at once

From your Roadmap view, you can now select multiple issues at once and reschedule them in one clean motion. Use the command button then select as many issues as you please (as you would when selecting multiple files on your computer). With all of the issues you want selected, drag to reschedule them all at once. When you select a parent issue, all of the child issues are selected, too.

Roadmap - Filter by parent level on your roadmap

Focus on one specific task on your roadmap! In the filters section of your roadmap, you'll now see a menu titled Epic (or whatever you've named parent-level issues in your project). This lets you show or hide issues based on their parent issue.

More options to create custom release notes

We've improved the release notes experience in Jira so it's now easier to create and edit better-looking release notes for your versions. With new formatting options, you can select what issue fields you want to display in your release notes, as well as decide where you want them to live - in your version or your team's Confluence space.

Here's how to try it out:

1. Go to your project and select Releases from the project menu. 
2. Select the Version you want to generate release notes for.
3. Select Release notes.
4. Follow the prompts to create your release notes either in your version or on a Confluence page.

Learn more about creating release notes

Set your own branch name format when you create branches from Jira using the git command

If you use the git branch command to create branches via the Jira issue view, you can now update your default branch name format. This means you can set your preferred branch name style, then create and checkout branches by copying the git command from your Jira issues.

To update your branch name format:

1. Navigate to a Jira issue.
2. In the Development panel, select Create branch.
3. Select the settings icon next to GIT CREATE & CHECKOUT A NEW BRANCH.
4. Select the fields you want to add to your new branch name format. You must include the issue key to link your branch and build info to Jira.
5. Select Save.

Advanced Roadmaps - Improvements to the Exclusion rule modal

Creating an exclusion rules using releases in Advanced Roadmaps just got easier.

We've made some improvements to the exclusion rule modal, namely when including or excluding releases. You can now sort releases by their status (Released or Unreleased), along with a few other small usability changes.

Learn more about exclusion rules, including how to create them.

Integrate feature flags with your Jira issues via the Releases hub

We’ve updated the Releases hub with new options to help you integrate feature flags with your Jira issues so you can monitor the rollout of changes in your project.

If you haven’t yet connected a feature flag tool to your Jira project, we’ll show you an installation guide with step-by-step instructions for connecting a feature flag tool and linking flags to your Jira issues.

If you’ve already installed a feature flag tool, you’ll be able to select from the following options:

• Create a new flag in your connected tool

• Connect an existing flag from your connected tool

• Install another tool

To view the new options:

1. Select Releases in your project menu, then select a version.
2. Scroll down to the Issues table.
3. Hover over an issue row.
4. Select the flag icon at the end of the row.

New Jira automation action: Send message to Amazon SNS topic

When this action is executed, a JSON message will be sent to the selected Amazon Simple Notification Service topic. You can add up to 10 key-value pairs to an action.

Learn more about configuring Amazon SNS.

New templates and department capture for team-managed projects

We've introduced a General Service Management for Business template and a General Service Management for IT template for team-managed projects. These templates replace the General Service Management template.

We've also introduced a department capture field during project creation for team-managed projects. This will allow us to tailor experiences for different teams in the future.

Create help topics to let customers find what they need faster

A topic lets you group request forms and knowledge base articles from across portals. You can create topics in your help center to help your customers find the relevant resources or request forms they need faster and improve self-service.

For example, you could create a topic called ‘New hire basics’ to bring together all help resources that a new hire would need. New hires who come to your help center can then get all the information and help they need under one topic, without having to keep track of which team’s portal to go to.

Learn how to create and manage topics in your help center.

Simplified object schema configuration and streamlined importing

Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Resend invitations to customers

It's now much easier to resend invitations to your customers. Agents can now find a Resend invite button next to customer profiles on the Customers page. This button will resend an email invitation for a customer account.

Forms: Get the information you need, when you need it

Forms use conditional logic to dynamically show or hide fields, and can include headings, tables, and rich formatting. Use forms in your portal to gather information when a request is raised, or 
add forms to existing issues to gather new information as it’s needed.

We're rolling out forms slowly, so keep an eye out under Project settings (or Service project settings in team-managed projects) for Forms in the navigation on the left.

Learn more about forms in Jira Service Management.

Introducing Microsoft Teams for incident collaboration

Collaborate with your team by creating chats and meetings in Microsoft Teams directly from an incident in Jira Service Management. To create a chat or meeting, go to an incident and select the Create chat or meeting button next to the Microsoft Teams field in the Details section.

After creating a chat or meeting, you can:

• invite responders to join your chat and meeting
• view all incident details in the chat and meeting
• update the incident priority, assign the incident to yourself, add an internal note, and send a reply to the customer from Microsoft Teams.

Learn how to connect Microsoft Teams to your service project.

Jira Service Management: New editor in customer notification templates

To provide a consistent editing experience with our other products like Jira Software and Confluence, we've updated the text editor in customer notification templates with a cleaner look, markdown support, and industry-standard keyboard shortcuts. The editor converts things like links, code, and markdown on-the-fly, so you can paste in your content and let the editor do the work. Learn more about editing the content of customer notifications.

Introducing Zoom for incident collaboration

Collaborate efficiently with your team on incidents by creating Zoom meetings directly from Jira Service Management.

By connecting your project with Zoom, your team can:

• create Zoom meetings right from the incident issue view
• invite responders to join your meeting

Connect your site to Zoom and resolve incidents faster. Learn how to connect Zoom to your service project.

See request type fields while creating an issue

In company-managed service projects, after selecting Create and selecting a request type you'll now see request type fields instead of all available fields. This ensures that agents have the right information they need to complete their tasks.

We recommend selecting a request type for all of your issues (except tasks and sub-tasks). Request types allow issues to appear in the portal, use work categories, and access a range of other Jira Service Management features. Learn more about using request types in Jira Service Management.

View approval activity quicker with the new Approvals tab

No more searching through an issue’s entire activity to audit approval history. You can now use the Approvals tab in the Activity section to filter an issue’s approval progression and those involved in approval decisions.

Learn more about how approvals work.

Assets field (to connect with Marketplace apps) renamed to Legacy Assets

As we announced a few months ago, Insight in Jira Service Management will soon be renamed to Assets (see Coming Soon: Insight Changing to Assets ). This also requires that the existing "Assets" custom field used for connecting to some Marketplace apps in Jira Service Management also be renamed.

'Insight' is changing to 'Assets'

A few months ago we announced on Community that "Insight" in Jira Service Management would be changing to "Assets" - and now it's happening!

So what's changed? The short answer: not too much. The full functionality of asset and configuration management from Insight remains the same.

The biggest difference you’ll notice is the word "Assets" appearing in the top navigation where "Insight" used to reside. There are a handful of other related changes that also deserve a mention:

IQL: Insight Query Language (IQL) will change its name to Asset Query Language (AQL). The functionality will remain the same and will be backwards compatible.

APIs: No changes. People can continue to use them the way they do today. We will support both /Insight and /Assets.

Apps: All existing Atlassian Insight Marketplace Apps will start referring to Assets.

New analytics template for company-managed projects

The Analytics service management template provides teams with a central place to capture, triage, and manage analytics and data requests. Collect all the details you need using tailored request types and form templates, so your team can focus on providing insights that guide business decisions.

New marketing template for company-managed projects

The Marketing service management template provides teams with a central place to collect, prioritize, and assign incoming marketing requests, and streamline collaboration with stakeholders, producers, and approvers. Customized request types and form templates collect the information you need to get the job done, and workflows help you stay on top of progress.

New finance template for company-managed projects

The Finance service management template provides teams with a central place to field queries, and triage and manage budget, spend, and other finance requests.

New analytics template for team-managed projects

The Analytics service management template provides teams with a central place to capture, triage, and manage analytics and data requests. Collect all the details you need using tailored request types and form templates, so your team can focus on providing insights that guide business decisions.

New finance template for team-managed projects

The Finance service management template provides teams with a central place to field queries, and triage and manage budget, spend, and other finance requests.

New marketing template for team-managed projects

The Marketing service management template provides teams with a central place to collect, prioritize, and assign incoming marketing requests, and streamline collaboration with stakeholders, producers, and approvers. Customized request types and form templates collect the information you need to get the job done, and workflows help you stay on top of progress.

New template categories for Jira Service Management templates

When creating a new service project, you need to select a template from the project template selection screen. The categories on the left filter the available templates to help you find the one that's best suited for your team. You'll now see three new template categories for Jira Service Management templates: Analytics, Facilities, and IT.

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

View different issue type's workflows on your board

Currently, if your business project has multiple issue types with different workflows, the board wouldn't work properly and would display an error. With this change, you can now easily select which workflow to view on your board.

To view a particular issue type’s workflow, you can:

1. Select ... More at the top right of the board view
2. Select Workflows
3. Choose which issue type’s workflow you’d like to view.

Note: You can only view statuses and transitions associated with the selected workflow on the board. Learn more about multiple workflows on your board.

We've made navigating Jira Work Management easier

You can now change views in your business project more contextually in the brand new project view navigation. The project sidebar will now be reserved for navigating between your business projects, and everything else will sit more contextually in the project you're viewing.

To access project settings and change views, navigate to the project view navigation (horizontal navigation above your project’s view). Learn more about changing views in your business project.

Group your work in the board view

You can now group the items in your board by certain attributes. Organize and visualize your work how you want to. For example, you can check high-priority tasks to see that nothing is blocked or see individual team members' workloads at a glance.

Stay in control of how you want to view your work. However you choose to group your board is visible to you only. You can group your work by:

• Assignee
• Status
• Priority
• Category

Scheduled items in your calendar view

You can now add a due date to items in your business project by dragging them onto your calendar. Currently, items with no due date will not be shown in your calendar. To display these items on your calendar, you must add a due date.

To schedule an item on your calendar, you can:

1. Select the Unscheduled button in the top right of your calendar. This will open up a drawer to the right side of the screen.
2. Schedule an item by dragging it onto the calendar to the date that it’s due.

Preview smart links by hovering over them

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Learn why related pages are suggested

Just above the comments at the bottom of pages, you’ll find automatically generated suggestions for further reading.

Now, these suggestions will indicate why a page is considered related (whether it is organized or often read together with the current page).

If related pages are turned on for your space, navigate to a high-traffic page and scroll to the end, just above page comments, to check for suggestions.

Stay organized with labels

Confluence labels allow users to organize and find pages by topic beyond the confines of a strict page hierarchy and across spaces. Labels are also powerful building blocks for enhancing experiences like search and automation.

We're working on modernizing this experience to make it easy for you to add labels and for others to find your page.

You can find the + Add label button at the bottom of your page.

See when page or blog post changes were last saved as you edit

As you are editing your pages and blogs in Confluence, you'll get real-time updates at the top right of the toolbar that let you know when the content was saved. Confluence is always saving the work you do, so that you don't have to publish the page to make sure your work is safe.

If there is more than one person editing at the same time, you'll see when the content was saved last whether you or a collaborator made the changes that were saved.

New sharing and access experience for pages

Unsure who has (or will have) access to your page? Do you and the people you collaborate with keep running into unexpected access restricted screens?

We’ve unified the sharing and access experiences for pages into a single flow so you don't have to worry about sharing a page with someone and remembering to grant them access.

We've also added more visibility into who can access pages so that it's easier to understand and troubleshoot.

With this new experience, you’ll feel more confident and in control of your content, which will make it much easier to share and collaborate on Confluence pages.

Learn more about the new sharing and access experience for pages.

Follow from a profile card

Your Following feed on Home keeps you informed about what others are up to.

Easily follow someone directly from their profile card to start seeing their activity in your feed.

1. Hover over someone's avatar or select their name from a page @mention.
2. Select Follow on their profile card.

You can also Unfollow someone this way.

Learn more about Home

Express yourself with reactions

Reactions are an interactive, lightweight way to express yourself on content in Confluence. Now, instead of being able to only like or comment on a page, you and your teammates can choose from dozens of emoji reactions (including custom ones).

At the bottom of a page or blog post, choose an existing reaction, or select the "Add a reaction" icon to add your own. You can also react from the activity feed.

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Find content across multiple Atlassian products

Search across the products you have access to in Atlas (currently in beta), Confluence, Jira Work Management, and Trello.

To search across products:

1. Open search in Atlas (beta), Confluence, Jira Work Management, or Trello.
2. Select the tab of the other product you'd like to search within.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Paste urls as plain text in the editor

You can now use Cmd/Ctrl + Shift + v when pasting content to stop links from becoming Smart Links when using the editor.

Use this command to paste copy or links to keep urls in their original format. You can also use Cmd/Ctrl + z to change a link back to its original url if it has already converted to a Smart Link.

Sort resolved comments by recency

You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Start editing where you are

When viewing a Confluence page, you can jump into editing anywhere on the page using a shortcut key or the edit icon. Your focus when editing stays where you were when viewing.

1. Find a page you want to modify.
2. Scroll to where you want to make changes.
3. Press e or select the pencil icon to edit the content.

Create a new team on behalf of others

Users who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.

To create a new team and remove yourself as a member:

1. Select People from the top menu.
2. Select Start a team.
3. Under Invite people to your team, select X beside your name.

Indent and outdent content easier from the toolbar

The editing toolbar now includes indentation buttons, making indenting and outdenting content easier for those unfamiliar with the existing tab and shift + tab keyboard shortcuts.

You can use the buttons to indent the following content:

• Top-level paragraphs and headings
• Bullet lists
• Numbered lists
• Task lists

Learn more about indenting content in Confluence Cloud

Discover which template was used to create a page

You can now see the template that was used to create a page in the byline next to Created by.

This improves discoverability of popular templates, enabling you to quickly get started creating your own pages.

1. Go to a page that's been created with a template
2. Hover over the "with a template" part of the byline to see the template name and a description
3. Select View to open the template in the template browser, then Use template to create a page with that template

Pipelines: Expanded logging of environment variables used in pipelines

Bitbucket Pipelines now logs lists of the environment variables used by Pipelines during build setup. The list shows the name and source of the variables (such as Repository variables and Pipeline variables). This list of variables used will assist with determining why some builds fail (such as the value of a Repository variable overriding the value of a Workspace variable). The log will show both pre-defined Pipelines variables, as well as user-defined variables.

To view the variable log for a recent pipeline:

1. Open a recent pipeline.
2. In the Build tab, select Build setup.
3. Scroll to the bottom of the log to see the variables used.

Adding default groups to your workspace & restrictions to invitations by domain or administration

Note: This is an incremental rollout, so 100% of customers will not see these features until November, 14 2022.

We’ve added default groups to Bitbucket workspaces to help provide visibility across all users invited to a workspace. Now, when you invite a member to your workspace and they accept the invitation, a default group will be created and that new member will be added to that default group. You can also assign an existing group as your default group for members added to your workspace by going to Users and groups in your workspace settings and selecting an existing group as your default group.

Along with adding default groups to help you organize your members across workspaces, projects and repositories, we have also added the ability for workspace admins to restrict invitations by domain or by only allowing other workspace admins to send invitations to the workspace. This help organizations of all sizes to better regulate who can be invited to a specific workspace in order to keep projects and code secure and safe throughout the development process. For more details on this release, check out our latest blog post.

Repository Access Tokens for secure access to repositories

Repository Access Tokens are per-repository passwords used for scripting tasks and integrating tools (such as CI/CD tools) with Bitbucket Cloud. Repository Access Tokens are designed to be used for a single application with limited permissions, so they don't require two-step verification. They are not tied to a user’s account but are tied to a Bitbucket repository, restricting the access of the token to a single repository, and providing a more secure solution than user-based authentication methods such as App passwords.

Link Bitbucket workspaces to your organization

You can link Bitbucket workspaces to your organization using admin.atlassian.com.

After you link Bitbucket workspaces, you can view them in the organization’s products list and you can access their audit logs.

To link a Bitbucket workspace to your organization:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > … > Link products.
3. From the Select products screen, select the Bitbucket workspace you want to link.
4. Review and confirm the workspace to be linked.

Updated repository size limits & automatic garbage collection

When a commit that is larger than the space remaining on the repository is pushed, it will reject further commits. To fix this, you need to push a reset to undo the last push, as explained in Reduce repository size.

This roll-out causes the ‘undo’ push to trigger an automatic garbage collection (GC) to prune the dangling commits and bring the repository below the size limit again. This allows users to push commits again without having to raise a request to our Support team and wait for us to run GC. We are progressively rolling out these changes over the next 2 weeks which means that not all users will have this functionality until after November 10.

Find components by searching for the text in custom fields

You can now find Compass components with specific custom field values. Along with other search results, Compass returns a list of components with a matching value in their custom text fields when you enter a search term in the search field. Searching components by custom field values enables you to discover and examine components that carry specific information.

To get started, type a search term in the search field on Compass’s main navigation or the Components page.

Introducing a new look for your Opsgenie integrations

Now you can add new integrations to your Opsgenie account and manage your existing ones from a single Integrations menu under Settings. We’ve also made integrations easy to set up using a simpler framework, which is currently available for Jira Software Cloud and Jira Service Management Cloud integrations. Select the integrations with a New highlight to try them.