• Atlassian Administration
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Bitbucket
• Compass

Manage product access for your users from a centralized location

We’re rolling out changes to the navigation and experience when you manage Users and Groups in admin.atlassian.com. You’ll now manage product access for users and groups globally – from your organization’s admin – instead of from your site’s admin. How you do everything else in Atlassian Administration remains the same.

As part of this change, we're deprecating the site admin and trusted user roles in the centralized user management.

All organization and site admins will get an email with a CSV to download outlining the role changes that are specific to your organization. You’ll get this as soon as the centralized user management has been rolled out to your organization.

Review any role changes in this CSV and, if needed, modify product access roles in Atlassian Administration.

To assign a product role:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. Select a user.
4. Select Grant access to view a list of products the user doesn’t have access to.
5. From the Product roles dropdown for a Product, select a product role.
6. Select Grant access.

To remove a product role:

1. Select the user’s name to open their details page.
2. Under Products, find the product you want to remove access to and select the More menu (⋯).
3. Select Remove product access. This removes the user from all groups that grant access to that product.

Focus on releases that matter to you

Filters now stay in view as you scroll through Product updates.

Learn more about keeping up with Atlassian changes in Product updates

Take control of your domain’s user accounts

We’re giving you more flexibility to manage user accounts for your domains. You’ll be able to control how and what specific user accounts you’d like to manage.

When you verify your domain, you can:

• Choose how to claim new users for a domain — automatically or manually

• Choose to claim all users or some new users for a domain

Learn how you currently verify a domain

More flexible product access for organization admins

As part of our improvements to centralize your user management experience, we’re introducing changes to the organization admin role and site-admins group.

These changes only apply to new organizations you create (for example, when trialing a new product). We won’t change anything about how you have configured your existing site-admins group today.

Whenever you assign someone the organization admin role, they will no longer automatically get a product access role for every product in your organization. This means organization admins won’t count towards your bill unless you:

• explicitly assign them a role that gives product access (the user, user (agent) or product admin roles);

• put them into a group that assigns one of these roles; or

• add a product access role to the org-admins group.

To better align the site-admins group with these improvements, we’re also renaming it to org-admins.

To make someone an organization admin:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. Find a user, then select their avatar or Show details.
4. From the 3 dot icon at the top-left of the page, select Assign organization role.
5. Select Assign role.

To assign product roles to an organization admin:

1. From the organization admin’s user details screen, select Grant access
2. Select one or more roles from the Product roles column.
3. Select Grant access.

Prevent users from inviting anyone to your products

We’re giving you the ability to prevent user invites for your products. You’ll have more control over who can invite people to your products and how they do it.

When you prevent user invites, existing users are unable to invite people through that product. Organization admins can still invite anyone and give product access from admin.atlassian.com.

To prevent user invites:

1. Go to admin.atlassian.com.
2. Select Products > User access settings > User invites.
3. Select the Don’t allow invites dropdown option for the product.

User counts helps you plan your Enterprise subscriptions capacity

User counts shows you how many users you have in each product instance in an Enterprise plan. This tells you how many users you can still add, whether you’re nearing your user tier limit, or if you've exceeded your user tier limit.

To help plan your Enterprise subscriptions capacity you can:

• View User count growth trend - For each Enterprise product, view the number of unique users in each of the past 12 months, and how it changed from one month to the next.
• Receive email notifications - Choose to be notified when your user count reaches 80% of the user tier for that product.
• Export users - Export the list of users who are included in the user count for a product instance in your Enterprise plan.

To view the user counts for your Enterprise plans:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > User counts.
3. Select View to see the user counts for each individual product instance in an Enterprise plan.

From here you can see the growth trend, export your users, and opt out of getting email notifications when you reach 80% of the user tier limit.

Learn more about monitoring your user counts

View offline sandboxes on the Sandbox page

When you delete a sandbox, it is pending deletion. It goes into an offline state for 30 days, where you can't edit the sandbox. We permanently delete it after 30 days or as soon as you create a new sandbox from the same production environment.

All offline sandboxes now show on the Sandbox page with the Status set as DELETING. You can track all your deleted sandboxes from this page. If you don’t want to delete the sandbox, you can restore it with all its data before it is permanently deleted.

Data residency in Singapore

We’re launching data residency in Singapore to allow you to control where your data is stored. It ensures compliance with data protection regulations and enhances data security.
Singapore marks the fifth region of our expansion, following Germany, the USA, Europe, and Australia.

We're adding Singapore to the list of supported locations in phases, we aim for it to be 100% rolled out to all of our customers by June 2023.

To schedule a data residency move for Singapore:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location, you can select Singapore as the location.

New categories in request types "more options" menu

We've added categories to the 'more options' menu for each request type on the Request types screen. The update makes it easier to find the option you need. The categories are: "Request type", "Workflow" and "Portal group".

Filters: Add individual users as viewers

As a creator or editor of a filter, you can add individual users as viewers when you share the filter. This was already possible when adding editors, but now the same granular control is available when adding viewers.

To add a user as a viewer to a filter:

1. Go to the filter you want to share.
2. Select Filter details or Details.
3. Under Viewers, change Private, which is the default option, to User.
4. For every person you want to add as a viewer:
   1. Type the name of the person you want to add then select them from the list.
   2. Select Add.

Learn more about managing filters.

Dashboards: Add individual users as viewers

As a creator or editor of a dashboard, you can add individual users as viewers when you share the dashboard. This was already possible when adding editors, but now the same granular control is available when adding viewers.

To add a user as a viewer to a dashboard:

1. Do one of the following:
   • For new dashboards, select Dashboards > Create dashboard from the global navigation.
   • For existing dashboards, select More actions (...) > Rename or share or Copy.
2. Under Viewers, change Private, which is the default option, to User.
3. For every person you want to add as a viewer:
   1. Type the name of the person you want to add then select them from the list.
   2. Select Add.

Learn more about managing dashboards.

Contact admin message when inviting people and teams

You'll now immediately get a message to contact your admin if you try to invite people to Jira without the appropriate permissions. This change saves you the frustration of running into an error after you've already searched for your contacts and then tried to add them to Jira.

If you're not sure whether you have permission to invite your teammates to Jira, try going to People > + Invite people to Jira.

Admins can also learn more about controlling how users get access to products.

Create smarter forms with new smart links

Customize the way links display in Forms to create more valuable requests and internal processes.

Paste from a range of supported links, and choose to render inline, show descriptive cards, or fully embed. You can even add images using Dropbox or OneDrive public links.

Add Jira boards, Confluence pages, Figma files, or even YouTube videos to assist your customers and team in richer ways.

Learn more about forms.

Replace workflow using a template

We've introduced a new way to change the workflow of a request type. You can now replace the current workflow with a new workflow from the Request types screen. The workflow has the following statuses: TO DO, IN PROGRESS, PENDING, DONE. You can add more statuses to this workflow after adding it.

To replace a workflow of a request type with a new workflow:

1. Go to Project settings, then select Request types.
2. Next to the request type select More (•••).
3. Under Workflow, select Replace with new.

Adding a product via Jira project templates just got easier

When you’re creating a new project and want to use a project template you need to have the product that the template is for. If you don’t have the product, you need to add it. For example, if you have Jira Software but you want to use a Jira Service Management template for a project, you need to add Jira Service Management first.

We’re making this process easier by removing unnecessary steps you see when adding the new product, in order to use the template.

These are the changes we’re making to the process:

• We’re removing the lock icon from the template’s ‘Try this template’ button

• You now only need to select the template you want to use once

• We’re cutting out any duplicate content so that you’re not seeing things more than you need to

• The whole process will take place in the same tab instead of opening up new tabs

Issue view: See the issue view’s top features

We’re revamping the issue view’s tour to be clearer, more concise, and related to the Jira product you’re using. To try it out, go to an issue and select ··· > Take a tour.

Tip: Try the tour in both Jira Software Cloud and Jira Service Management Cloud to see the top features of different products.

Add forms to issues quicker from the quick-add toolbar

Less time wasted trying to find how to add forms in the issue view. Find the Add form button now in an issue’s top quick-add toolbar for instant access and visibility.

Learn how forms work in the issue view.

Sorting pinned fields in an issue

If you've pinned multiple fields, you can now drag and drop your pinned fields to change the order and keep your favorite ones at the top.

Team-managed workflows: Group rules to further restrict your transitions

You can group Restrict transition rules to further control who can move issues from one status to another. To try it out, go to a workflow and add a rule in the Restrict transition category. It should come in a group that you can edit.

Enable team field in subtasks

This release will allow you to use the new Team field for subtasks in Jira.

Before you can use it in subtasks, you must check with your admin if they have enabled the new Team field from Project settings.

Issue view: Apps are moving to collapsible groups

Marketplace vendors can put their apps in a collapsible group on the issue view. This means you can show or hide groups without obscuring other fields on the issue view. An app will only be in a group if a Marketplace vendor has put it there.

Advanced Roadmaps - Group by custom fields

Advanced Roadmaps allows you to group issues on your timeline according to assignees, projects, component, teams, sprints, releases, and labels.

We're extending this feature to allow you to group by custom fields that have been added to your plan. The custom field types currently supported are: single-select, multi-select, custom label and user picker fields.

To group your issues, navigate to the View settings menu of your plan, click the Group by drop-down and select a custom field.

Learn more about grouping issues on your Advanced Roadmaps timeline.

Bug fixes to team-managed issues in backlog

This bug fix corrects unexpected behavior with issues in team-managed projects. Bug fix details:

• Team-managed epics and base-level issues on company-managed backlogs will render the same way as issues from company-managed projects.

• Team-managed base-level issues now show in the backlog (previously they were not included).

• Team-managed base-level issues are displayed in the same way as company-managed base-level issues. Previously, team-managed base level issues with a parent were displayed in the same way as subtasks.

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Preview smart links by hovering over them

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Command palette available in Jira labs

Early access to Jira's command palette is coming to Jira labs on your Personal settings page. Simply opt-in and try out the new experience. Share any feedback you have, to help us make it the best it can be.

Once you've opted in, you'll be able to use your keyboard to quickly find and update issues, navigate around Jira, and switch between themes. Open the command palette from anywhere in Jira by using command(⌘) + K for Apple devices or ctrl + K for Windows devices.

To get started with this change, go to:

1. Navigate to Settings > Personal.
2. Scroll down to find Jira labs.
3. Toggle ON the Command Palette.

Get summarized email notifications

You may get notifications when someone adds a comment on an issue or completes a work log entry. These actions tend to happen in short bursts, with a few small, individual changes added to an issue within minutes of each other.

Now, instead of sending one email per change, Jira will consolidate individual updates into a single summary email.

To make sure relevant updates are batched together, notifications could be delayed by up to 10 minutes. Important notifications will come through immediately, like mentions and newly assigned issues.

Use different accounts without logging on/off

We’re implementing site-scoped sessions for our users on Jira Software, Confluence, Jira Service Management, Jira Work Management, Jira Product Discovery, and Compass.

You can now use different accounts to access different sites at the same time, without needing to switch accounts or use different browsers.

For example, let’s say you have a personal Confluence site and a company Confluence site. With scoped sessions, you can use account A to access your personal Confluence site and account B to access your company Confluence site - at the same time, in the same browser.

Add watchers to an issue while you're creating it

You can now add watchers to an issue before you hit Create. Any watchers you add to an issue will get the usual notifications throughout that issue's lifecycle.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Site Import: user migration options will no longer be available

We’re discontinuing user migration options for Server to Cloud migrations using Site Import: Merge with existing cloud users and Overwrite existing cloud users. You'll need to use the Jira Cloud Migration Assistant to migrate users.

Learn how to migrate users and groups with Jira Cloud Migration Assistant

New 'Team' custom field in Jira

Admins can now enable a new ‘Team’ custom field from project settings. This allows project users to assign Jira issues and tasks to Atlassian teams.

Read more about Atlassian teams in Jira

Made SLA time formats consistent with locality

Previously, the date and time formatting for SLAs did not match the formatting of other displayed dates and times in Jira Service Management. SLA date and time formats will now display correctly based on each user's locality,

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Add rich context for customers and organizations

We are adding dedicated profile pages that contain detailed information for each organization and customer allowing your teams to easily create and modify queues and SLAs for their specific needs. Creating more informed JQL queries gives agents the flexibility and power to see important information and context where it’s needed.

Learn more about the customer service management feature

OAuth upgrade for Microsoft email servers

With Microsoft deprecating basic authentication, all Microsoft mail servers need to be reconfigured using OAuth. OAuth simplifies your sign in process and is more secure compared to basic authentication.

To configure your Microsoft mail server using OAuth:

1. In the Navigation bar, select Settings > System.
2. Select Incoming mail.
3. Select Add incoming mail server.
4. Give your mail server a name and description.
5. Select Sign in with Microsoft.
6. Select Add.

Learn more about how to configure your mail server.

No more accidentally removing fields from request forms

Adding fields to the issue view automatically removed any field already in the request form upon saving any changes. Now, when you select Save changes in the issue view, you'll see a warning modal to confirm this action before any fields are removed.

Learn more about configuring request forms and issue views.

Update your SLA's start, stop, and pause conditions based on an issue's due date field

Add start, stop and pause conditions to your SLAs based on the due date field in your issues. Here's how the new conditions work.

Start and stop conditions:

• • Due Date: Set*: Start or stop an SLA when the due date is set for the first time.

• • Due Date: Cleared*: Start or stop an SLA when a due date value is cleared from the field.

• • Due Date: Changed*: Start or stop an SLA when the due date value is changed from one date to another.

Pause conditions:

• • Due Date: Set*: Pause an SLA when the due date is set for the first time.

• • Due Date: Not Set*: Pause an SLA when there is no due date for the issue.

You'll find these new conditions when editing your SLA conditions in Project settings > SLAs.

Automation: Create lookup table action

You can now create lookup tables in your Automation rules. This allows you to create key-value mappings for your automation rules, giving you more power and flexibility.

Learn more about the Create lookup table action

To give it a try, follow these simple steps:

1. Navigate to automation in Jira.
   • For project automation, go to Project settings > Automation
   • For global automation, go to Settings > System > Global automation
2. Either create a new rule, or edit an existing rule.
3. Select the Create lookup table action.

Link Confluence Server pages on Jira Cloud issues

If you have a link to a Confluence Server app, you can add its pages to Jira Cloud issues. To try it out, go to an issue's Confluence pages section.

Learn more about app links.

Productionisation: 'Made for you' in Project create

When a Product Manager, Project Manager, or someone from a service-type team creates a project in any Jira product, we’ll recommend templates that are relevant and useful, from Jira Service Management or Jira Product Discovery.

We have Jira Service Management templates that are designed for managing incidents, taking service requests from internal teams, or triaging work. And we have Jira Product Discovery templates that are designed for capturing and prioritizing ideas and work. So we’ll now recommend these more relevant templates, rather than Jira Software templates.

All project templates will be visible for all users, but people will see different, default template recommendations based on the team they tell us they belong to during their onboarding.

Jira Service Management and Jira Product Discovery are not included in your Jira Software account, so people will need to add the product(s), they’re both available to try for free, in order to access the templates. Only admins can add Jira Service Management or Jira Product Discovery. Some end users can request to add it via their admin.

Learn more about Jira templates

Jira automation: Get input from users when a Manual automation is triggered

More changes to Manual trigger rules in Jira automation. When configuring a Manual rule, you now have the option to request input from users before the rule runs.

This allows you to configure input fields, which will pop up when a user triggers the rule. These input fields can also be mandatory, and you can reference the user’s input with smart values in other components of your rule.

To give this a try:

1. Configure an automation rule.
   • For project automation, go to Project settings > Automation
   • For global automation go to Jira settings > Global automation
2. Select Manual trigger.
3. Select the Prompt for input when this rule is triggered checkbox.

Export your search results with special characters in Excel

After you've searched for your issues, you can export them as CSV files. Select Export > Export Excel CSV (all fields) or Export Excel CSV (my defaults) to see special characters in your CSV files.

Quickly create pages for retros at the end of your sprint

Lots of agile teams run a retrospective (also called a retro) when a sprint’s over, and keep notes on the discussions and actions.

In team-managed projects, this is now even easier with a handy link to create a retro page in Confluence when you complete a sprint.

Once your retro page is published, it will be linked to your sprint and posted in the sprint’s burndown chart. That makes it easy for your team to find it when it’s time for your retro session.

Learn more about running a retrospective

To get started with a retro page in Confluence:

1. From either the board or the backlog in your team-managed project, select Complete Sprint.
2. Tick the checkbox to Create a retrospective page for this sprint, then select Complete sprint.
3. Choose a Confluence space or parent page to publish the retro page in, then select Create page.

That’s it! Once you’ve updated the template and published it, it will be linked to that sprint’s burndown chart.

Sprint burndown insight defaults to storypoints when issues aren't estimated

When issues don't have any estimates before the start of your sprint the sprint burndown insight will be calculated using storypoints. This is a change from the insight defaulting to an empty state.

Select Insights to open the panel. Scroll down to the sprint burndown graph. If your issues weren't estimated at the start of your sprint the burndown will display story points on the Y-axis.

Plan work for scrum teams using dates in the roadmap view

Before this change, you could only plan work for scrum teams using sprint dates on in your project roadmap view. This update allows you to set explicit dates on issues on your project roadmap while preserving the sprint assignments.

Learn how to plan work for scrum teams.

Advanced Roadmaps - Duplicate existing plans

Create a new plan from an existing Advanced Roadmaps plan!

With a few clicks, you can now duplicate a plan. Your new plan inherits all of the following:

• plan settings such as issue sources, exclusion rules, things like that
• view settings
• saved views
• filters

Learn more about duplicating plans.

Introducing drivers and contributors for releases

We’ve added two roles to the releases feature in Jira Software Cloud: drivers and contributors.

Drivers

A driver is someone in your team that’s responsible for coordinating the release from start to finish. For example, they might make sure all issues are on track, related work has been completed, or remind stakeholders to give an approval.

The driver must have admin permissions for the project. By default, we’ll use the person that created the release as the driver, but you can change it at any time.

Contributors

Contributors are people who need to complete related work for the release. We’ll automatically add contributors based on people who have issues assigned to them from the related work section.

All the key release info

We’ve added drivers and contributors to a new section in the top-right of your release pages, along with the release’s status and timelines. All the important details are ready at a glance.

Get started

To check out the new changes:

1. From your project sidebar, select Releases.
2. Select a release from the list.

The new section will be in the top-right of the screen. You’ll also notice some updates when creating a new release.

We’re rolling this feature out over the next few weeks. If you don’t see it yet, check back again soon.

Advanced Roadmaps - Add multiple releases to issues

No more having to choose which release you want to assign to an issue in Advanced Roadmaps! Now you can have many releases!

That's right, the Releases field on your timeline view now supports assigning multiple releases to one issue. It still works the same way as before, except you can now add more than one entry.

Learn more about releases in Advanced Roadmaps.

Advanced Roadmaps - Add Labels in bulk to issues

Advanced Roadmaps comes with the ability to perform changes in bulk to your issue such as reassigning issues to individuals, teams, or sprints, or updating issue details.

Now you can also add a label to multiple issues at one time. Select the issues you want to update, then select Labels from the bulk update menu.

Learn more about editing issues in bulk.

Team-managed projects: Split issues into smaller pieces of work

When a task seems larger than originally planned, you can split the issue into smaller, and more manageable, pieces of work. To try it out, right-click on an issue in your backlog, and select Split issue.

Previously, this feature was only available on company-managed projects.

Learn more about splitting issues

Simplifying how you view issues in a version

We’ve given versions in the Releases feature a more streamlined interface for easy issue tracking.

Instead of switching between status tabs in the Issues section, now use simple filters and sorting to quickly find what you’re looking for.

Plus, decide which information is most important to you (like assignee, development info, or feature flag status) and hide the rest.

To see the new Issues section:

1. Select Releases in your project sidebar
2. Select your version from the list.
3. Scroll to the Issues section.

To decide which info to show and hide, look under Display information in the actions menu (...).

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps - Sample Plan

Advanced Roadmaps can do so many different things that it's hard to describe it succinctly. It's easier to show you.

With this update, you can create a sample plan using simulated data. Then you can manipulate that data to learn how Advanced Roadmaps lays out your project and helps you plan.

To create your sample plan, select Create sample plan from the Plans dropdown menu.

Start your first project faster

Creating a new Jira site is now simpler and smoother. When you’re creating your first project, some settings have been preselected and moved under More details, and it’s also quicker to choose a different template.

View and triage security vulnerabilities in Jira

We’re really excited to announce the rollout of the new security feature in Jira Software Cloud.

The security feature pulls in data from connected security tools to create a holistic view of vulnerabilities impacting your product.

Our first supported security tool is Snyk, and we’ll add support for more security tools soon.

The security feature helps your team embrace a culture of DevSecOps, and turn unexpected vulnerabilities into manageable, efficient work.

Get started with security:

If you have set up a code management tool on a project, Security will automatically appear in the list of features.

Or, turn it on manually:

1. Go to Project settings > Features.
2. Toggle Security on.

We’re gradually rolling out the security feature over the next few weeks. If you don’t see it yet, check back again soon.

Jira Roadmaps - Resize the issue view

Your issue details panel in the project roadmap is now resizable.

To change the size of your issue view, click and drag you panel to however wide you want it to be.

Advanced Roadmaps - New navigation

Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Team-managed projects: Add a comment when flagging issues

When you flag an issue, this tells your team that it’s important and needs attention. In case your teammates need more context, we’ve added the ability to add a comment when adding or removing flags.

To try it out, right-click on an issue in your board or backlog, and select Add flag.

Previously, this feature was only available on company-managed projects.

Advanced Roadmaps - Toggle the Auto-scheduler off

Do you use the Auto-scheduler function in Advanced Roadmaps? If you don't, and you want that bit of screen space back, you can disable it in your plan.

To disable it, head to the Auto-scheduler section on the Plan settings page.

Advanced Roadmaps - New grouping options in the Dependency report

When viewing the Dependency report in Advanced Roadmaps, you can now group issues' dependencies by Project or by Epic.

Expandable sections added to the development dialog

We've used your feedback to help improve the development dialog in the issue view.

Instead of switching between code tools one at a time in the Branches, Commits and Pull requests tabs, now everything's listed on one screen in expandable sections to help you quickly find what you need.

The source branch also now appears next to each pull request for easy tracking.

To open the development dialog:

1. Go to an issue with linked development work.
2. Select an activity.

Changes to epic fields in company-managed projects

We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Improved colors in epic and version panels

We’ve updated colors in the epic and version panels to better match Jira’s light and dark themes. You’ll notice a more accessible and visually appealing experience when hovering over and selecting cards.

Identify invalid filters in your projects before you run a migration

Find invalid filters in your projects to reduce the chances of migration failure and help you run a smooth migration. Use these steps to remove invalid filters from your migration. Download a CSV file that lists the affected projects.

To view this check:

1. Go to your Jira instance.
2. Select Settings > System.
3. Select Migrate cloud site in the IMPORT AND EXPORT section of the sidebar.
4. Select Go to dashboard on the Create and manage your migrations step.
5. Select Create a new migration and follow the steps.

If the projects selected for migration contain invalid filters, they will show up on the Check for conflicts page as Some projects contain invalid filters.

Helpful information added to the burndown chart summary and tooltip

When no issues are estimated at the start of a sprint, you can now view helpful information on the burndown chart's summary and tooltip.

The summary will let you know how many issues need estimation, and the tooltip will show you how many issues with no estimates exist on a specific date.

To try this out:

1. Select Insights.
2. Scroll to the burndown chart. Underneath the Sprint burndown title, you'll find the summary to see how many issues you need to estimate.
3. Hover over specific dates on the chart for a tooltip on how many issues with no estimates exist on that date.

Destination branch for pull requests in the development dialog

The Pull requests tab in the development dialog now shows the destination branch (as well as the source branch) for pull requests, so you're always clear on what's changing.

The Build tab has also been updated to use expandable sections so you can quickly find what you're after.

To open the development dialog:

1. Go to an issue with linked development work.
2. Select an activity.

We've standardized the buttons in Assets

We've made some changes to the buttons in Assets to make things a little easier.

The position of the buttons will now be the same in every screen: the "Cancel" or "Back" button will always appear on the bottom-left, and "Create" or "OK" button will always appear on the bottom-right.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Simplified object schema configuration and streamlined importing

Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Quickstart onboarding added to business templates

We've added the Quickstart onboarding panel to all of our project templates with instructions for key tasks to help you get set up in your new Jira Service Management project.

Get step-by-step instructions for:

• customizing request types
• reviewing request channels
• reviewing customer notifications
• inviting team members

Updated project creation experience

We've simplified the process of creating new projects to make it easier to get started. When you select a project template, you will now go straight to the screen where you can add your project's details instead of viewing the details for the template. You can still view the details of the template by selecting See details.

We've also redesigned the form and put some of the more advanced settings in an accordion.

For company-managed projects, these settings include:

• Project key (auto-generated using your project name)
• "Use settings from an existing project"

For team-managed projects, these settings include:

• Access settings (set to private by default)
• Default language (set to the site language by default)
• Project key (auto-generated using your project name)

Jira Service Management: new unified authentication experience at your help center

Introducing Jira Service Management’s new unified authentication experience at your help center — combined login and signup into a single page to provide a direct, dynamic, and contextual path for your new and existing customers to get help or send requests faster. Learn more about the unified login experience with your help center

Replace the workflow of a request type with a workflow from outside your current project

Earlier this year we released the ability to replace the workflow and issue type of any of your request types with another workflow or issue type within your current project.

We're now updating this feature so that you can access workflows from any project on your Jira Service Management site.

When you replace the workflow of a request type, we'll bulk move all your existing issues to the new workflow, and ask you to select new statuses for any current statuses that don't exist in the new workflow.

To try this out:

1. Go to Project settings.
2. Select Request types.
3. Select ••• (More actions) next to a request types to check it out.

Learn more about replacing workflows

Respond to your customers quickly with canned responses

You can now create predefined responses and insert them in the issue view while replying to your customers. These responses are useful when you want to answer common questions repeatedly. Agents and project admins can create personal responses and save time from manually typing or copy-pasting similar replies over and again. In addition, admins can also create shared responses and all the agents in their project can reuse them.

Embed request forms, portals, and articles into Confluence or Jira

Use embeddable Jira Service Management links to let your customers raise requests, view a portal, and read help articles right from Confluence or Jira.

You can now simply copy and paste the URL of a request form, a portal page, and/or a knowledge base article to embed them into a Confluence page or Jira issue. Customers or employees can then raise requests, read help articles, or access the portal without having to go to the help center.

When you’ve pasted the required link into Confluence or Jira, it displays as an inline link by default. To change how it is displayed, select the link and choose the appropriate display option (URL, inline, card, or embed) from the floating toolbar that appears.

Customers and employees will be able to view and access all request forms, articles, and portal pages that they have permission to view and access in the help center.

Know what request types include a form when creating issues from the global navigation

You'll now be informed if a request type includes a form when creating issues using Create in the global navigation of Jira Service Management. Know what fields are shown in the portal on request types including forms so your team can create issues using any or all of the same fields as your customers. Learn more about creating issues using the global navigation bar.

Improved editing for attributes with large numbers of values

It’s now easier to edit and view attributes with large numbers of values in Assets in Jira Service Management.

When more than twenty values are present in a single attribute, the list will collapse into a button listing the total number of values. Select the button, and it will open up into a details panel that allows for easy viewing and editing of the attribute.

Updated empty queue illustration

We've updated the illustration that appears when a queue is empty in projects where no work categories have been enabled. This is in response to customer feedback that when new projects are created, they land in the queues screen with no context of where they are or what they need to do next.

The updated illustration includes:

• Brief text explaining how queues work
• A link to a help article to learn more about queues
• A button that launches the 'Create issue' screen

New automation action: Restart Virtual Machine in Azure

When this action is executed, the selected Virtual Machine in Microsoft Azure will be restarted by Atlassian Automation.

Learn more about restarting Virtual Machines in Microsoft Azure

JWM X2C Importer during Project Create Flow

Moving your work into Jira Work Management doesn't have to be a time-consuming process. With our new CSV importer, you can easily transfer information from tools such as Asana, Monday.com, and ClickUp into Jira Work Management, allowing you to start working more quickly. Plus, you can now bring your business teams, like legal, marketing, and HR, into the Atlassian products suite.

To import data, simply upload a CSV file and the information will appear as issues in a Jira Work Management business project.

Get an aggregated view of multiple business projects

Overviews are collections of projects that help you get a high-level and aggregated view of work spanning multiple business projects.

We know that it's uncommon for many business teams to be working on only one project, and it can be hard to stay on top of your work when it's spread across multiple projects. Now you can create an overview to get a holistic view of your or your team's work.

Overviews is a cross-project planning feature for Jira Work Management that’s only available for:

• Jira Service Management Cloud Premium and Enterprise licenses
• Jira Software Cloud Premium and Enterprise licenses

There are a few reasons you may want to create an overview:

• To get an aggregated view of work spanning multiple Jira Work Management projects
• To understand dependencies between work that’s happening in separate business projects
• To get visibility over your teams' workload and to make sure that work is equally and correctly distributed across your team to ensure your projects are properly resourced
• To get a holistic view of how work is being prioritized, the status of all items, and the different types of work.

Learn more about managing project overviews

Jira Work Management - Confluence linked page in list view

You can now add a new column to show the Confluence pages that are linked to a specific item in Jira Work Management. Not only that, but you can link, unlink, or view the Confluence page directly from the list view.

Changes to epic fields in company-managed projects

We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Add mentioned links to list view

You’ll automatically be able to view mentioned pages in the issue view in Jira Work Management. This means not only will you see any linked Confluence pages but also those pages where the issue has been mentioned.

Deleting a mentioned page won’t remove the mention of the issue but simply remove it from your issue view in Jira Work Management.

Preview smart links by hovering over them

You no longer need to open another tab to see what’s behind a smart link! Now preview smart links, including links to other issues or Confluence pages, by just hovering over them. To try it out, go to an issue with a smart link and hover over it.

Use different accounts without logging on/off

We’re implementing site-scoped sessions for our users on Jira Software, Confluence, Jira Service Management, Jira Work Management, Jira Product Discovery, and Compass.

You can now use different accounts to access different sites at the same time, without needing to switch accounts or use different browsers.

For example, let’s say you have a personal Confluence site and a company Confluence site. With scoped sessions, you can use account A to access your personal Confluence site and account B to access your company Confluence site - at the same time, in the same browser.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Add excerpts to your page with ease via dropdown menu

The Excerpt Include macro now allows you to select your desired excerpt using a dropdown menu, once you've specified its source page.

When you insert the Excerpt Include macro, enter the name of the source page containing the excerpt you're looking for, as usual.

You'll then be able to use the dropdown menu to select the excerpt by name and add it to your page.

View all of your tasks in one place on Confluence Home

You can now view all of your tasks in one place on Confluence Home.

Finding key tasks, staying updated, and closing the loop on action items has never been easier.

Review your tasks conveniently on your homepage via a new “Task” option on the left-hand side.

You can use new categories to filter and find tasks. Selecting one or more users for the “Creator” filter will display tasks assigned to you by specific people, and the “Due Date” filter allows you to find tasks that are due within a specific time frame.

You can also combine filters to pinpoint tasks with greater precision. Use the new sorting features to sort alphabetically or by due date.

Marking a task complete will automatically check it off on its respective Confluence page. You can also select or click on the title of the source page of a task to get more contextual information.

Although checking off a task will remove it from your task list, you can always use the “Status” filter for completed tasks to see what you’ve finished in the past.

Add space shortcuts faster than before

There is now a quicker and more streamlined way to add space shortcuts.

1. Under Shortcuts in the left navigation of a space, select + (Add shortcut).
2. Search or paste the link you want to add (or choose from recently viewed).
3. (Optional) Edit the text you want to display for the shortcut.
4. Select Enter.

Space creation refresh

The new space creation experience shows what a space will look like while you’re creating it so that you can choose the right space for you and your team. Space keys and space icons will be automatically generated for you and can be customized.

In addition, each space template has been improved with better, more relevant information and sample content.

From the top navigation, select Spaces and then Create a new space.

Copy content with ease via the floating toolbar

We’ve updated the floating toolbar experience within the editor. The floating toolbar now includes a copy button, which makes copying page elements easier than ever!

You can use the button to copy the following content:

• Tables
• Panels
• Expands
• Media (images & video)
• Links
• Layouts
• Code snippets
• Extensions and Macros (like the Table of Contents)

Express yourself with reactions

Reactions are an interactive, lightweight way to express yourself on content in Confluence. Now, instead of being able to only like or comment on a page, you and your teammates can choose from dozens of emoji reactions (including custom ones).

At the bottom of a page or blog post, choose an existing reaction, or select the "Add a reaction" icon to add your own. You can also react from the activity feed.

Improved PDF export

We've improved the way Confluence Cloud exports to PDF so that the exported PDF more accurately matches what the Confluence page actually looks like. For example, tables, mentions, dates, and other elements will all render the same way they do on the Confluence page.

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Sort resolved comments by recency

You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Format table cells from the floating toolbar

When creating and formatting tables, many users gravitate to the floating toolbar to access format options. You can now select cell background colors, merge or split cells, and distribute columns from the floating toolbar below your table.

Learn more about formatting tables

Create a new team on behalf of others

Users who create a new team have the option to remove themselves as a member. Previously, any user who creates a new team becomes a member by default.

To create a new team and remove yourself as a member:

1. Select People from the top menu.
2. Select Start a team.
3. Under Invite people to your team, select X beside your name.

Indent and outdent content easier from the toolbar

The editing toolbar now includes indentation buttons, making indenting and outdenting content easier for those unfamiliar with the existing tab and shift + tab keyboard shortcuts.

You can use the buttons to indent the following content:

• Top-level paragraphs and headings
• Bullet lists
• Numbered lists
• Task lists

Learn more about indenting content in Confluence Cloud

Spelling correction recommendations for Confluence search

If your Confluence search query contains a typo, you’ll now get suggestions for common misspellings to improve your results.

Search for something and include a misspelled word to see “did you mean?” suggestions in action.

Connections Panel for supported macros and tables

We are adding a Manage Connections button to the Table toolbar for tables and macros that support referentiality. This lets users connect a table as a data source to a macro such as a pivot table or a data visualization. In addition to our native macros, this feature will also support the development of Connect macros that will introduce more functionality.

For more, please see our Community post.

To try out the basic functions:

1. Create a table and add data.
2. Click the table to show the floating toolbar.
3. Click the Manage connected data button.
4. Set your data source and macro options in the right-side panel.
5. Edit the data and watch your macro update in real time.

Use different accounts without logging on/off

We’re implementing site-scoped sessions for our users on Jira Software, Confluence, Jira Service Management, Jira Work Management, Jira Product Discovery, and Compass.

You can now use different accounts to access different sites at the same time, without needing to switch accounts or use different browsers.

For example, let’s say you have a personal Confluence site and a company Confluence site. With scoped sessions, you can use account A to access your personal Confluence site and account B to access your company Confluence site - at the same time, in the same browser.

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Introducing the newly upgraded Daily Digest

The Daily Digest email, an overview of updates on the pages and blogs that matter to you, has a fresh new look.

The Daily Digest now offers a richer, more detailed snapshot of updates about new page or blog creation, and comments, reactions, and edits to pages and blogs that you watch and/or collaborate on. You can now opt to review a page’s version history directly from the email.

Updates about new comments and reactions across your workflow will appear in the digest in tandem with individual notification emails that are sent out separately.

In May 2023, we plan to stop sending individual emails about newly created pages to users who subscribe to the daily digest. Our goal is to help cut down on inbox overwhelm. However, if you’d prefer to keep receiving individual alerts about newly created pages, along with the digest, you’ll be able to mark that preference in your email settings.

Customize your table of contents with greater control and ease

You can now customize your table of contents with basic or advanced options.

• Basic tab — instantly configure the style of your table of contents list by choosing bullet or separator type, heading levels, and section numbering.
• Advanced tab — set your heading indent and overall styling with a CSS class name. You can include or exclude certain headings based on inputs, as well as choose to include the table of contents in exported or printed PDFs.

Automation: Create lookup table action

You can now create lookup tables in your Automation rules. This allows you to create key-value mappings for your automation rules, giving you more power and flexibility.

Learn more about the Create lookup table action

To give it a try, follow these simple steps:

1. Navigate to automation in Confluence.
   • For space automation, go to Space settings > Automation
   • For global automation, go to Settings > Global automation
2. Either create a new rule, or edit an existing rule.
3. Select the Create lookup table action.

Pick the product theme that works best for you

You can personalize the way Confluence looks to best suit your needs. The options include Light, Dark, System, or Original (the current default Confluence theme).

To check if you have access to themes:

1. Select your avatar at the top right of the global navigation bar.
2. Select Theme.
3. Choose your preferred theme.

Updated navigation experience and single workspace view

We have made some updates to our current global navigation, as well as scoped the top navigation bar to one workspace so you can stay focused on the work within a single workspace. Other navigation bar improvements consist of direct access to the Pull requests page, the People tab which takes you directly to your workspace members directory, and the Settings cog where all your personal settings are now consolidated. This is also where you can access Bitbucket Labs, and if you are a workspace administrator, you will access your Workspace settings from here as well. Remember that your workspace settings are now scoped to a single workspace. For more information on the changes to Bitbucket Cloud's global navigation, refer to Improving navigation for Bitbucket users.

Note: If you need to switch workspaces, select Your profile avatar in the upper-right corner of the top navigation bar and either select a workspace from the list of Recent workspaces or select All workspaces to open a list of all the workspace in which you are a member.

Syntax highlighting is now available

We are incrementally releasing a beta version of syntax highlighting for your diffs. Once this feature is available, you can enable Syntax highlighting in Bitbucket Labs, by going directly to this feature in Labs: Go to Labs. You can also access Bitbucket Labs via the Settings dropdown menu and enable the feature there. Thank you to all of you for your input on this feature and your patience as we've worked to get it implemented in Bitbucket Cloud. For more detailed information about syntax highlighting, refer to our community post.

Use different accounts without logging on/off

We’re implementing site-scoped sessions for our users on Jira Software, Confluence, Jira Service Management, Jira Work Management, Jira Product Discovery, and Compass.

You can now use different accounts to access different sites at the same time, without needing to switch accounts or use different browsers.

For example, let’s say you have a personal Confluence site and a company Confluence site. With scoped sessions, you can use account A to access your personal Confluence site and account B to access your company Confluence site - at the same time, in the same browser.

Pin important metrics to the top of metrics lists

You can bring your teams' attention to the most important metrics by pinning them to the top of metrics lists on components. When several metrics are connected to a component, you can help engineers find and focus on the metrics that matter the most by pinning them to the top of metrics lists.

Pinning a metric is global to a Compass site. When you pin a metric, everyone can see the metric at the top of metrics lists on the Overview page of all components it’s connected to.

To give this a try, go to Health > Metrics. Hover over the metric you want to pin, and select the Pin to the top of metrics list (the pin icon).