Atlassian Cloud changes Sep 11 to Sep 18, 2023

These changes have recently been rolled out to Atlassian Cloud sites.

Changes labeled ROLLING OUT are being gradually rolled out and may not be on your site just yet.

Atlassian Administration

Atlassian Administration is where you manage your Atlassian organization, including user access to products, security settings, and billing preferences.

Take control of your domain’s user accounts

ROLLING OUT

We’re giving you more flexibility to manage user accounts for your domains. You’ll be able to control how and what specific user accounts you’d like to manage.

When you verify your domain, you can:

  • Choose how to claim new users for a domain — automatically or manually
  • Choose to claim all users or some new users for a domain

Learn how you currently verify a domain

Prevent your users from signing up for products

With an Enterprise plan, you can now prevent your managed accounts from signing up for products on their own. When they try to sign up for a product, we send them to a page where they enter details about how they plan to use the product. You can review all your users' requests, from the Product requests page. Learn more about product requests

To prevent users from signing up for products:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Security > Product requests.
  3. Select Update request settings.
  4. Find the products that you want to prevent users from signing up for. For each product, select the dropdown under Request setting and select Require admin review.

Make it easy and secure for customers to log in to your help center with single sign-on

ROLLING OUT

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

  1. Go to Settings > Products.
  2. Under Jira Service Management, select Authentication.
  3. Select Add identity provider.
  4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Add a custom domain for your help center

ROLLING OUT

Use your own domain for the Jira Service Management help center. For example, your customers could use 'customer.support.acme.com/<path name>' (or optionally be redirected from 'support.acme.com') instead of 'acme.atlassian.net/<path name>' to access the help center.

Enjoy stronger brand recognition for your help center, boost credibility and search engine optimization, and offer a customized experience to your help seekers. This greater discoverability will help your customers get to the right place and get the assistance they need.

This feature is currently in beta, and is rolling out gradually to organizations. There are a few limitations to be aware of, and your fully qualified domain name will need to follow a specific pattern. Learn about custom domains

To add a custom domain:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Products > Product URLs.
  3. Select the Custom Domains tab.

From here you can add a new custom domain and see all custom domains configured in your organization. Custom domains is available for Jira Service Management Standard, Premium, and Enterprise plans.

Connect Microsoft Azure AD to Atlassian with an option that works for you

ROLLING OUT

When you connect your Microsoft Azure AD identity provider to an Atlassian organization, you now have two options.

Option 1: Manually set up user provisioning

Recommended when you need:

  • flexibility in setting up your Microsoft Azure Active Directory identity provider with SCIM and SAML
  • to sync groups and users with no flattening of nested group structure
  • to sync when you add users to your Azure AD

Learn how to add an identity provider for this option

Option 2: Automatically set up user provisioning

Recommended when you need:

  • easy set up by allowing access to groups and users in your Microsoft Azure Active Directory
  • to flatten your nested group structure and keep group memberships
  • to sync automatically (every 4 hours)

Learn more about Azure AD for nested groups

To connect your identity provider:
1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Identity providers.

Learn more about identity providers

Add users from Google and Microsoft in Atlassian Administration

ROLLING OUT

Now you can add anyone to your Atlassian products by connecting your Google and Microsoft accounts in Atlassian Administration. Connecting Google and Microsoft lets you easily search for and invite people by name instead of entering full email addresses.

To connect your Google or Microsoft account and add users to your products via Atlassian Administration:

  1. Go to admin.atlassian.com
  2. Select the Directory tab, and then select Invite users.
  3. Place your cursor in the Find users to invite input field. Then, select Google or Microsoft to proceed with authenticating your Google or Microsoft account.
  4. After authenticating and granting access to Atlassian Cloud, place your cursor in the Find users to invite input field again.
  5. Now you can search for and invite people by name with a connected Google or Microsoft account. You can manage your connections anytime by selecting the cog icon.

Keep track of activities for data security policies in the audit log

ROLLING OUT

We’re now tracking activities for data security policies in the audit log.

Use the audit log to see key activities, like when a data security policy is created, activated, deactivated, and deleted. You can also see when rules have been added and removed from a data security policy.

We’ll be introducing new activities in the future to give you even more visibility over your data security policies.

Learn more about tracking activities from the audit log

To see audit log activities for all data security policies:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Security > Data security policies.
  3. Select the More actions icon (•••).
  4. Select View audit log.

The audit log will show all tracked activities for every data security policy in your organization.

To see audit log activities for a particular data security policy:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Security > Data security policies.
  3. Select the policy.
  4. Select the More actions icon (•••).
  5. Select View audit log.

The audit log will show all tracked activities for your selected data security policy.

Track your billable managed accounts for Atlassian Access

You now can now see a more precise description in your managed account CSV file for the term Billable. Billable means a managed account is billable for an Atlassian Access subscription.

You will see this change to your managed accounts CSV file:

-The column name Billable will change to Billable for Atlassian Access

To see the managed accounts that count towards your Atlassian Access subscription, you can export the CSV file for managed accounts.
To export managed accounts

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Directory > Managed accounts.
  3. Select Export members.
  4. You'll get a dialog that confirms we'll email you a CSV file once the file is ready to download. Select Export to continue.

It may take a few minutes if you have a large number of accounts. The unique download link in the email expires in 24 hours. Anybody else with the link can download the file.

  1. When you receive the link you can download and open the CSV file

Billable for Atlassian Access appears as a column name in your managed accounts CSV file

Find Atlassian Administration settings faster

ROLLING OUT

You can now avoid searching every page of the Atlassian administration looking for what you need. We’ve added a new search field. From this field, you can enter a top or left navigation page title and select the page you want from the results.

To use the Administration search field:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select the search field in the top right.
  3. Enter the page title.
  4. Select the page you want.

Retiring the possibility to manage the atlassian-addons-project-access role

COMING SOON

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Former site admins get control of billing permissions

We recently added a user access admin role to user management. As part of the change, we assigned site admins to the user access admin role. User access admins have different permissions and can’t manage billing. This means former site admins (now user access admins) lost the ability to control billing permissions.

We fixed this, former site admins now control these permissions:

-manage paid 3rd party applications (connect add-ons)
-handle billing for products on their site as an admin
-add new products to the site they admin
-submit support tickets for the sites and products they administer

Wait, you want to remove permissions
If you don’t want user access admins (former site admins) to control billing permissions, you can remove them.

Learn more about[ the new user access admin role|https://community.atlassian.com/t5/Atlassian-Access-articles/Say-hi-to-our-new-user-access-admin-role/ba-p/1890277]

To remove billing permissions from a user access admin:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Users.
  3. Filter by user access admin to see all the user access admins in your organization.
  4. Select a user to open their details page.
  5. Select Remove billing permissions in the blue banner message.
  6. Select Remove permissions to confirm.

We’re making it easier for your team to access Confluence

Before, people who weren’t admins had to request to access Confluence. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Confluence without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Confluence. They can’t add other users and won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Jira platform

Changes in this section usually apply to all Jira products. We'll tell you in the change description if something is only for a specific Jira product.

Removal of jira.permission.browse in workflow properties

NEW THIS WEEK

We're removing the jira.permission.browse workflow property. This means that all permissions applied by it won't work anymore. To continue protecting your sensitive information, restrict issues to a project role after a transition.

Advanced Roadmaps dates now match Jira Software language setting

NEW THIS WEEK

You spoke, we listened. All dates in Advanced Roadmaps now match the language selected in Jira Software, rather than displaying in English.

Custom navigation colors are now compatible with dark theme

ROLLING OUT NEW THIS WEEK

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Improving results carried over from "Quick search" to "Advanced issue search"

ROLLING OUT NEW THIS WEEK

We're improving your search results when you go to Advanced issue search from a quick search. We're automatically adding a "wildcard search" (star) to the advanced issue search query. That means, when you go to Advanced issue search, you'll get relevant results from your quick search, even if the word is incomplete.

Quick search: Filter by label

NEW THIS WEEK

We've added a label filter to quick search, allowing you to further refine your search results and quickly find the work you need. Learn more about using quick search

To filter your results:

  1. Select Search in the navigation bar (or press / on your keyboard).
  2. Type your search query.
  3. Use the Filter by label filter to find and select the label you want to see results for.

Streamlined product access and licensing for users assigned the customer role

NEW THIS WEEK

In this update, your users will receive the appropriate product license when they access your site if the settings in your organization's approved domain have:

  • Customer role for Jira Service Management
  • User role for any other Jira products (for example Jira Software, Jia Work Management), and no admin approval is required

This streamlined process directs the user to the relevant Jira product, rather than the Jira Service Management portal, enhancing overall user experience. Learn more about configuring user access settings

Make quick edits to cards on the board

ROLLING OUT NEW THIS WEEK

We’re rolling out a new feature that allows edits to be made directly to cards on the board without needing to open them up into a full screen view.

The 4 fields that are currently rolling out with this functionality are: summary, parent (epic), estimate, and assignee. Just click on the field you’d like to edit and it will become editable, there’s no preparation needed.

Replace workflow using a template

NEW THIS WEEK

We've introduced a new way to change the workflow of a request type. You can now replace the current workflow with a new workflow from the Request types screen. The workflow has the following statuses: TO DO, IN PROGRESS, PENDING, DONE. You can add more statuses to this workflow after adding it.

To replace a workflow of a request type with a new workflow:

  1. Go to Project settings, then select Request types.
  2. Next to the request type select More (•••).
  3. Under Workflow, select Replace with new.

Issue search: More fields and improved design

NEW THIS WEEK

We've improved the way you search for issues:

Search for issues based on Creator and Affects versions without using JQL.

Save space when expanding the Labels and Fix versions fields.

Use groups to search for issues related to multiple users at the same time with fields like AssigneeReporter, and Creator. If you select a group, the search will match issues to all users in a group.

Searching for issues just got faster in Jira Cloud

ROLLING OUT

We’ve modernized, optimized, and redesigned the way you search for issues. With features like smart syntax highlighting and enhanced autocomplete, the new JQL editor lets you build powerful queries for accurate search results. Configure and reorder columns to see what’s most important to you. Learn more about the new issue search in Jira Cloud

Add status while creating an issue

ROLLING OUT

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

ROLLING OUT

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Access more fields in team-managed service projects

ROLLING OUT

While configuring request types in team-managed service projects, you can now add and reuse fields from your company-managed service projects.

On the Request types page in your Project settings, use search to find fields from your current project or any of your company-managed service projects. You can also use the Suggested fields section to browse recently created and recently used fields.

Wallboards: Added support for themes and Forge gadgets, but removed custom transition effects

Previously, wallboards would only display in dark mode and couldn't display Forge gadgets. Now, your wallboards will match the theme you've set in your personal Jira settings and will also display Forge gadgets. To add support for these features, we had to remove the option to apply custom transition effects to wallboard slideshows. Fade-in/out will be the only available transition effect. Check out any of your wallboards or wallboard slideshows to see these changes.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

ROLLING OUT

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

New 'Team' custom field in Jira

ROLLING OUT

Admins can now enable a new ‘Team’ custom field from project settings. This allows project users to assign Jira issues and tasks to Atlassian teams.

Read more about Atlassian teams in Jira

Control what you see in your products

ROLLING OUT

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

OAuth upgrade for Microsoft email servers

ROLLING OUT

With Microsoft deprecating basic authentication, all Microsoft mail servers need to be reconfigured using OAuth. OAuth simplifies your sign in process and is more secure compared to basic authentication.

To configure your Microsoft mail server using OAuth:

  1. In the Navigation bar, select Settings > System.
  2. Select Incoming mail.
  3. Select Add incoming mail server.
  4. Give your mail server a name and description.
  5. Select Sign in with Microsoft.
  6. Select Add.

Learn more about how to configure your mail server.

Update to the create issue mini window

ROLLING OUT

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

"Create dashboard gadget" pop-up now supports dark theme

When you create a dashboard gadget from the issue navigator, you'll see that the "Create dashboard gadget" pop-up now fully supports dark theme. To check it out, select Export issues > Create dashboard gadget from the issue navigator.

Discover the new form template library

We’ve made it easier to browse, search, and preview all form templates.

Find a variety of templates suited to all team types from IT to HR, plus leverage pre-built conditional sections and rich formatting to help get you started sooner.

See each team’s most popular templates, or select Show all to see what else is available. From employee checklists to budget approvals, you’ll be sure to find a template that helps you better assist your customers.

Select Project settings > Forms and select Create form to either select a form template to customize, or Blank to create your own.

Learn more about creating a form using a template

Developers can now quickly determine what to work on next with automated suggestions

ROLLING OUT

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

  1. Go to your Jira board and select your avatar.
  2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
  3. Select the call to action if you want to work on the suggestion.

View all of your organizations in Jira Service Management

Jira Service Management admins can now view all of the organizations in Jira (regardless of which projects they're added to) from product settings.

Go to Settings > Products > Jira Service Management > Organizations. Here you’ll see a list of the existing organizations in Jira Service Management.

Organizations created from this page will begin without any projects associated with them. If you'd like to add a new organization:

  1. Select Create organization to create a new organization.
  2. Type your new organization's name and select Create.

Control which customers can send requests to your project

While creating a new service project, use the Channel access setting to decide who can send requests to your team by email, widget, and the portal.

Restricting channel access ensures that only people who've been invited to your service project can send requests, while setting channel access to 'Open' allows anyone to send requests to your team, as allowed by the site's customer access settings.

After creating your project, you can update your Channel access settings at any time from the Customer permissions page in your Project settings. Learn more about customer permissions and channel access.

Automation moving out of the issue view

Recent rule executions for each Jira issue are moving to a new Automation panel (similar to the Details and More fields panels).

Previously, this information was found by clicking on an option called "Automation" on the Jira issue view.

Removal of "Automation" issue glance

The "Automation" issue glance is being removed from all issues. You'll find recent rule executions for each Jira issue in a new "Automation" panel (similar to the Details and More fields panels).

Open external links in a new tab

When you select an external link in Jira, the page will open in a new tab by default.

Try it out:

  1. Open a Jira issue that includes at least one link.
  2. Select any link.
  3. The page will open in a new tab.

View key information when you hover over links

ROLLING OUT

You can now view the summary, description, and other key information when you hover over links in Jira issues and search results.

This reduces the need to open links in a new tab or window and switch contexts while you work.

  1. Open a Jira issue or do a quick search.
  2. Hover any link to view key information.

Copy the value of one field to another in workflow rules

In team-managed projects, you can automatically copy the value of one field to another after moving an issue. To try it out, go to your project and select Project settings > Issue types > Edit workflow.

Add Zoom meeting recordings as internal note to the incident

ROLLING OUT

Now, when you create a Zoom meeting to collaborate on an incident, you can customize the meeting topic and choose to add the meeting recording as an internal note to keep the incident's activity section up-to-date.

The meeting's recording will be added to the incident once it's processed by Zoom, which can take a while.

You'll need to give Jira Service Management permission to access your meeting recordings, so it can add your recordings. Select Give permission when you're prompted while creating a Zoom meeting.

Stay up to date with progress bars for releases

We’ve added a progress bar for related work so you can quickly determine the readiness of your release. You can see how many related work items have been added and their status.

Learn more about progress bars in releases

To get started with release progress bars:

  1. From your project’s sidebar, go to Releases.
  2. Select your release from the list.
  3. Go to the Progress section to see up-to-date details.

No more limits on number of security containers

We’ve removed the 100 security container limit, and now you can connect and view as many security containers as you want to a project.

Learn more about security containers in Jira

To use with pagination for security containers:

  1. From your project's sidebar, select Security.
  2. Find the Security containers section, then select Load more to see additional containers that have been connected to your project.

Issue View: Issue strikethrough now based on resolution

On the issue view, linked and child issues will sometimes have a strikethrough, indicating that they have been completed. Previously, however, this strikethrough was appearing if issues had a status category of Done, regardless of whether or not they had been set as resolved.

We’ve updated the behaviour on the issue view, so that linked and child issues will now only have a strikethrough if a Resolution has been set.

Learn more about issue strikethroughs on the issue view

Unlink an issue from a vulnerability

We’ve added the ability for you to unlink issues from security vulnerabilities in Jira.

Now, if the wrong issue is accidentally linked to a vulnerability, or the issue was created by mistake, you can quickly and easily remove the linked issue to ensure all the information in the Vulnerabilities section is accurate.

Learn how to manage security vulnerabilities in Jira

To get started unlinking Jira issues from a vulnerability:

  1. From your project's sidebar, select Security.
  2. Find the vulnerability, and select the unlink issue icon in the Issues column, then select Unlink, or
  3. Select more actions (•••), then Edit linked issue.
    1. From Edit linked issues, you can confirm which issues are currently linked to the vulnerability.
    2. To unlink an issue, select ( x ) next to the issue, then Save.
    3. Unlinking an issue simultaneously removes it from the Issues column in the vulnerabilities table.

Retiring the possibility to manage the atlassian-addons-project-access role

COMING SOON

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Removing single email address notifications

We identified a security concern with Jira notifications Single email address field where it could be used maliciously to send spam to any email address. So we're removing this functionality completely from Jira Cloud.

Any existing single email address recipients will stop receiving these notifications after the change is rolled out. There are still alternative options for notifying external emails which you can read about in the community article about this change

Filter by time period in quick search

We're adding a date filter to the quick search. You'll be able to find relevant issues faster by filtering for issues that were last updated within a certain time period.

Showing more results on the backlog

We've made it easier to find search results on the backlog by adding a More results button that will scroll down to the next search result if it's out of view.

Track all release contributors in one place

ROLLING OUT

You can now have more visibility into everyone who’s contributing to a release. People assigned to issues linked to a release show up as contributors.

To get started with release contributors:

  1. From your project’s sidebar, go to Releases.
  2. Select your release from the list.
  3. Check the release’s contributors for up-to-date details.

We’re making it easier for your team to access Confluence

Before, people who weren’t admins had to request to access Confluence. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Confluence without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Confluence. They can’t add other users and won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Jira Software

New failed build tasks available in your work suggestions panel

ROLLING OUT NEW THIS WEEK

If you have any failed builds related to issues currently assigned to you they will now be added to your list of suggestions so you can easily take action.

1. Go to your Jira board.

2. Select your avatar.

3. Your work suggestion will open. Look for a failed build suggestion and select the card to view more information about the build.

Your work suggestions panel in Jira has new updates

NEW THIS WEEK

We've made a few subtle design changes to improve the overall look of the panel where you can see what to work on. The most noticeable change to you will be that all the cards are now selectable.

Go to your Jira board and select your avatar. A panel will open with What to work on suggestions. Select any card you would like to see more information about.

Move sprints to the top of your backlog with a single click

NEW THIS WEEK

We’ve heard your feedback and agree that re-organizing sprints in the backlog could be a lot easier. That’s why we’ve added the ability to move a sprint straight to the top or bottom of your backlog. This will save you some time (and a lot of clicks!) when planning work for your team.

To try it out, go to your backlog and find the sprint you’d like to move. Select more actions (…) then Move sprint to top. To move a sprint to the bottom instead, select Move sprint to bottom.

The new Top-level planning template

NEW THIS WEEK

We've released a new project template to help Premium customers get started planning work across their organization. The Top-level planning template uses existing Jira Software data create a high-level overview of their organization’s work by:

  • creating a pre-configured project with an issue hierarchy level above Epic called Initiative
  • creating a pre-configured plan with the above project as the issue source and
  • demonstrating how to connect existing epics to your newly-created initiatives

We talk more about this template in our community post – which you can read here!

Add a section of rich text to your release

ROLLING OUT NEW THIS WEEK

You can now add a section of rich text to your release. The new section can show text, lists, hyperlinks, dates, and emojis; and you can format the text with bold, italics, and colors.

To add rich text to your release:

  1. From your project’s sidebar, go to Releases.
  2. Select your release from the list.
  3. Select "Give this section a name" and enter a heading.
  4. Select "Add your own text here..." and enter some body text.

Introducing approvers for releases

NEW THIS WEEK

Make sure the right people have signed off on your release by adding them as an approver.

Approvers can approve or decline a release, and add a reason to a decline so you know what needs to change.

Approvers now join drivers (the person responsible for coordinating the release from start to finish) and contributors (people who need to complete related work) to make your release process smoother. These roles help you build good communication habits and define clear responsibilities with your team.

To get started with approvers:

  1. From your project’s sidebar, select Releases.
  2. Select a release from the list.
  3. In the Approvers section, select Add approver (plus).

Remote Links Permission Type added to OAuth Credentials Page

NEW THIS WEEK

We're enabling remote link permission types to the OAuth credentials page.

  1. Go to the OAuth admin credentials page.
  2. You can select remote links from the options when creating or editing new credentials

Move data between sites with cloud-to-cloud migration

ROLLING OUT

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

ROLLING OUT

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps - New navigation

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Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Changes to epic fields in company-managed projects

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We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Connect your tools while creating a new project

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We’ve updated the way you connect code and documentation tools when starting a new scrum or kanban project in Jira Software.

Depending on which tools are already connected to your site, you can quickly connect your team’s Bitbucket and GitHub repositories and their regular Confluence spaces.

And if you want to start fresh for this project, you can create new Bitbucket repositories and Confluence spaces while you’re creating your project.

To get started:

  1. From the top menu, go to Projects, then Create project.
  2. Go through the usual project creation process and enter details for your new project.
  3. From the the Connect tools to power your project features screen, connect your Bitbucket repositories, GitHub repositories, and Confluence spaces (if one or more of those tools are already connected to your site).

Improved colors in epic and version panels

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We’ve updated colors in the epic and version panels to better match Jira’s light and dark themes. You’ll notice a more accessible and visually appealing experience when hovering over and selecting cards.

Make simple bulk edits to issues in the backlog

You can now make bulk edits to priority, assignee, labels, and estimate all from the backlog.

To select a group of issues, hold "shift" while you select the issues. To select multiple issues, one at a time, hold "command" (for Apple devices) or "control" (for Windows devices) while you select each issue.

Right-click on any of the selected issues and choose the bulk action you'd like to perform. You can perform these actions on up to 50 issues at a time.

Highlight your team’s software releases in your Jira Work Management calendar

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Now you can keep your whole team up to date when you link your Jira Software project’s releases to a Jira Work Management calendar.

This is especially useful for communicating to a cross-functional team that includes both business teams and software teams.

Your teammates will be able to see release statuses, release dates and issue progress for all the releases in your Jira Software project.

And when you make changes to a release in Jira Software, the Jira Work Management calendar will be updated automatically.

To get started, add a Jira Work Management calendar to the related work section of your release. You must be an admin of the Jira Work Management project to link releases to the calendar.

  1. From your project’s sidebar, select Releases.
  2. Select a version from the list.
  3. In the Related work section, select Add related work or Add links, release notes, and more…
  4. Select Add Jira Work Management calendar.
  5. Enter the name of the Jira Work Management project you want to link your releases to.
  6. Check the Show all releases… checkbox, then select Add.

The Jira Work Management calendar you selected will now appear in the related work section of this release.

And all the releases from this Jira Software project will appear in the linked Jira Work Management calendar.

Exciting updates to the sprint commitment insight

We've extended the sprint commitment insight to share more valuable information with you. Look out for an added info panel with sprint metrics like work committed.

The chart also had a new update and will be interactive. You can access the metrics from your previous or current sprints by selecting the bars on the chart.

To try this out:

  1. Select Insights.
  2. Scroll to the Sprint commitment chart.
  3. Select any bar on the chart to view the metrics for that sprint.
  4. Notice the blue panel with additional information and metrics.

Connect Google Drive in Project Pages

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Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

  1. Select Connect Google Drive
  2. Select sign in with Google
  3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
  4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
  5. Select connect shared drive

If you have Confluence connected to project pages:

  1. Select the Add Google Drive tab
  2. Select Connect Google Drive
  3. Select sign in with Google
  4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
  5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
  6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Advanced Roadmaps - New quick select options in the Review changes modal

In the Review changes modal, you can now select changes based on the following:

  • changes made by you
  • changes made today and
  • changes that apply only to issues you've selected on your timeline

Learn more about filtering changes in the Review changes modal.

Advanced Roadmaps - Create and remove dependencies on the dependencies report

Create new dependencies and remove existing ones without leaving the Dependencies report in Advanced Roadmaps.

Learn how to create a dependency between two issues from your Dependencies report.

Advanced Roadmaps - Share your dependency report through the Confluence macro

Share your Advanced Roadmaps dependency report in a Confluence page in the same way you would your timeline.

Learn how to share your dependency report.

Team-managed projects: Optimized and responsive layout for issues in the backlog

Issues in the backlog now have an optimized and responsive layout that makes it easier to parse the different types of information on each card. We’ve reorganized icons and fine-tuned their alignment for improved legibility. You’ll notice this on the priority, estimate (if using a Scrum board), flag, status, and epic fields. When resizing the backlog to accommodate smaller screen sizes, epics will be indicated by the epic’s color.

To see the enhanced layout, go to your team-managed project, then select the Backlog view in the project navigation.

Advanced Roadmaps - Your plan as a list

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Have you ever wished that you could have a version of your plan that's just heaps of columns (we know you have; it's one of our most requested features)?

Well, dream no more! You can now make a version of your plan that doesn’t focus on the timeline structure using the Timeline | List toggle on your plan (next to the View settings button). When you do, you'll be greeted with a ‘second page’ of your plan where you’re free to add more columns to show more detail, or tell a completely different story with your data.

To learn more about this, either:

Jira Service Management

Jira Service Desk is now Jira Service Management! We’re in the process of rolling out some exciting new features for all users. Learn more about these new features.

Validation added to the Filter issue scope field in the Assets objects field configuration screen

NEW THIS WEEK

We’ve made some improvements to the Assets objects field configuration screen to make it easier to link objects in Assets into custom fields that appear in Jira Service Management.

We’ve added validation to the Filter issue scope field, meaning that if you are entering a placeholder in that field, you’ll now be able to instantly see if your AQL is valid.

Learn more about configuring the Assets object field.

Object schema templates for Assets

NEW THIS WEEK

Get started quicker than ever in Assets with 3 new object schema templates - IT Assets, People, and Facilities. These templates contain a variety of use-case-relevant object types and attributes - giving you a head start to focus on building out a useful and effective database. Learn more about how to build an IT asset management database.

For more information, check out our Community post on this feature launch.

To get started using this change - select Create schema, choose your template, then start building or bringing in your objects.

Introducing customer notification logs

ROLLING OUT NEW THIS WEEK

Using customer notification logs in Jira Service Management, project admins can easily find out which notifications weren’t received by their customers and take necessary actions to ensure that their customers get notifications on time.

To access customer notification logs, go to your service project, and select Customer notification logs. Here you’ll find details like the name of the notification, when it was sent, and why it wasn’t delivered.

Currently, we’re introducing logs for customer invite notifications only. For more details, see this community post.

Learn more about customer notification logs

Updates to how you create projects in Jira

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Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

  • Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.
  • Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Simplified object schema configuration and streamlined importing

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Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Make it easy and secure for customers to log in to your help center with single sign-on

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When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

  1. Go to Settings > Products.
  2. Under Jira Service Management, select Authentication.
  3. Select Add identity provider.
  4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Add a custom domain for your help center

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Use your own domain for the Jira Service Management help center. For example, your customers could use 'customer.support.acme.com/<path name>' (or optionally be redirected from 'support.acme.com') instead of 'acme.atlassian.net/<path name>' to access the help center.

Enjoy stronger brand recognition for your help center, boost credibility and search engine optimization, and offer a customized experience to your help seekers. This greater discoverability will help your customers get to the right place and get the assistance they need.

This feature is currently in beta, and is rolling out gradually to organizations. There are a few limitations to be aware of, and your fully qualified domain name will need to follow a specific pattern. Learn about custom domains

To add a custom domain:

  1. Go to admin.atlassian.com. Select your organization if you have more than one.
  2. Select Products > Product URLs.
  3. Select the Custom Domains tab.

From here you can add a new custom domain and see all custom domains configured in your organization. Custom domains is available for Jira Service Management Standard, Premium, and Enterprise plans.

Introducing a smart way to find similar incidents

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On an incident, we’ll now show some incidents from the past that are similar to the one you’re viewing, so you can use past information to investigate and resolve the incident faster.

These results are AI-powered, so some results may not be relevant or helpful to you. To help improve results, you can give feedback by reacting 👍 or 👎 to a result.

Enable notifications for Jira Service Management customers only

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You can now enable notifications for Jira Service Management customers while notifications are disabled for other Jira products.

Go to the cog icon on the top right of your screen, then select System > Outgoing mail.

When outgoing mail is disabled, you'll be able to see the option to turn on mail for Jira Service Management only.

If you have compliance and privacy needs, we recommend also turning on safe notifications for Jira Service Management.

Add forms directly from the request type configuration page

It’s now easier for admins to search and add exisiting forms to request types. Select Add form while configuring your request type to search all forms across your entire project without needing to first associate them via form settings. Simply search and select the form you wish to add, and it will automatically associate it to this request type in the background.

Learn more about how to add forms to request types

Use templates to create virtual agent intents in Jira Service Management

When creating a new intent, instead of entering your intent settings and training phrases from scratch, you can now use templates!

We created some templates based on common use cases, while other templates are automatically generated using data from your recent Jira Service Management issues. All templates are editable, so you can tweak them to suit your needs.

To use intent templates, just create a new intent.

Fix incompatible request types from the issue view

We've made it easier to see and fix any request types that are incompatible with an issue.

Request types can become incompatible with an issue if you make certain configuration changes to that issue. For example, if you change the issue type of an issue, that issue's current request type will become incompatible, as the issue type of the request type and the issue no longer match. Learn more about how issue types and request types connect.

Now, you can use the details panel of your issue view to check if your request type needs updating. If a warning appears, select the request type, then choose a new request type from the menu. Only compatible request types will appear in the menu. If there are no compatible request types, an admin will need to create a new one.

Your Coach is now simpler and even more helpful

We're thrilled to announce some exciting updates that are designed to make your journey with Your Coach even smoother and more productive. Here's a rundown of the enhancements:

  • We've brought the Quick setup key actions right to the forefront. This will allow you to access important features faster.
  • Bid farewell to tab-switching. You can now access Walkthroughs and Documentation from their corresponding sections and key actions.
  • We've reimagined the layout for better usability. The Sample space has found a new home at the bottom of the pane, and the Exit option has been relocated to the top right corner, making it ultra-convenient.
  • Clarity is key. We've fine-tuned the titles and descriptions of key actions, ensuring that you have a crystal-clear understanding of each step.

We're excited to bring these improvements to you and believe that they will elevate your overall experience with Your Coach.

Get additional customer context in issues

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In projects with customer service management turned on, you can now view details about your customers and any organizations associated with an issue while viewing that issue, giving your agents extra context about your customers while working on support requests.

These details will appear on issues along with the other details relating to the issue. The details shown will be based on the customer detail fields you've created and the details of your customers that you've added. The customer shown is based on the Reporter field input and the organizations shown are based on the Organizations field input.

There will initially be a limit of five fields shown each for customers and organizations.

To take advantage of additional customer context in issues, you'll need to have the customer service management feature turned on. To do this:

  1. Select Project settings from the navigation on the left.
  2. Select Features.
  3. Turn on Customer service management.

Easily resolve failed customer invites due to email suppression list

We've made it simpler for project admins to resolve failed customer invites caused by email addresses being added to a suppression list.

In the current Jira Service Management experience, when customers are invited to join a service project, some invite notifications fail as the email addresses are on a suppression list. There was no option for admins to resolve such errors and they would need assistance from Atlassian support to remove affected customer emails from the suppression list.

With this new improvement, admins can now resend invites that failed due to email suppression easily without reaching out to Atlassian support. When you see that a customer invite failed because the email address is on a suppression list on the Customer notification logs page, you can resolve the error by simply resending the invite.

From your service project, go to the Customers page, and select Resend invite next to the customer’s email address. This removes their email from the suppression list and resends the invite.

We recommend keeping an eye on the Customer notification logs page to spot any failed invite notifications and address them as soon as possible.

Learn more about customer notification logs

Improved delete controls for Assets in Jira Service Management

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Deleting items in Assets in Jira Service Management is now safer and easier. Want to delete object schemas or object types? You'll need to explicitly type their name first. For attributes and bulk objects, you need to check a box to confirm.

We've also moved the delete buttons for better access. The “Delete” buttons for object schemas and object types are now in their respective configuration pages.

These changes make it harder to delete items by mistake, so you can manage your data with more confidence. Let's enjoy a smoother, more user-friendly experience with less worry about losing important info.

Learn more about deleting schemas in Assets in Jira Service Management

Enhancements to the email request functionality in Jira Service Management

An update that has been rolled out to Jira Service Management - an enhancement that improves the experience for existing users sending email requests.

Previously, users with an Atlassian account without the Customer role faced limitations in creating a request via email. This was due to the requirement of the Customer role for initiating any request via email, even if the user belonged to an approved domain.

Moving forward, when an existing Atlassian account user sends an email to create a request in Jira Service Management, they will automatically be granted the Customer role if they belong to an approved domain.

Learn more about the customer role for Jira Service Management

Resolve and close your issues in chat

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Agents can now resolve issues in Slack for projects connected with chat. This fixes an experience where agents could close an issue without adding a resolution, which caused these “closed” issues to appear in incorrect queues and prevented CSAT surveys from sending.

Now, if an agent changes an issue status to closed in Slack, they also must choose a resolution. We expect to fix this experience for Microsoft Teams customers soon.

Learn more about resolving issues in Slack

Jira Work Management

Import data from Trello to Jira Work Management faster

NEW THIS WEEK

You can directly import Trello data into Jira Work Management using the Trello importer. This importer directly pulls information from your Trello account, saving you time and effort while keeping your data accurate. Learn more about how to use the Trello importer

You can now view Confluence Links in the Board view

NEW THIS WEEK

You can now view the Confluence Pages associated with an issue on the cards in Board view. You can also link and unlink pages from the new card field or the actions menu.

Save your filters

NEW THIS WEEK

If you use filters frequently in your business project, saving filters will allow you to reuse and access them with just one click. Saving your filters across your board, list, timeline, and calendar will let you see the most important information first. You can also view saved filters created by your teammates.

Learn more about how to create, edit, save, and delete filters

Changes to epic fields in company-managed projects

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We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Connect Google Drive in Project Pages

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Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

  1. Select Connect Google Drive
  2. Select sign in with Google
  3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
  4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
  5. Select connect shared drive

If you have Confluence connected to project pages:

  1. Select the Add Google Drive tab
  2. Select Connect Google Drive
  3. Select sign in with Google
  4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
  5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
  6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Jira Work Management Premium is here!

When it's time for your teams to scale, get access to advanced features that support cross-functional work with a Jira Work Management Premium license.

Visualize and track work across multiple projects with overviews, get unlimited storage, 24/7 Premium support, and so much more.

Learn more about Premium plans

Jira Product Discovery

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

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Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Export of a list view into a CSV file

We’re introducing a new way to export Jira Product Discovery list views into CSV files. Now, you can download a list view data with just a few clicks directly from a list view.

To export a list view into CSV:

  1. Open any list view in your Jira Product Discovery project.
  2. On the upper right corner of the list view, select Share > Export > Download CSV.

Currently, reactions and Atlas fields aren’t supported during the export.

Learn more about exporting in Jira Product Discovery.

Confluence

Confluence Premium: 20 new automation components

ROLLING OUT NEW THIS WEEK

Confluence automation is adding 12 new trigger and 8 new action components.

Space, product, and site administrators can use components to build rules that automatically organize content and manage team workflows. Automation is available in Confluence Premium and Confluence Enterprise.

Learn more about creating automation rules

Better filters for admins managing guest access

ROLLING OUT NEW THIS WEEK

Admins now have a better filtering experience to help them manage guests' access to their site.

First, we made it easier to find and assign space access to guests who have no space assigned. Just select the Guests with no access filter next to the search field.

If a guest doesn't have a space assigned, then they can't access Confluence at all.

We also added a Guests from a group filter. This will filter the guest list by members of a specific guest group.

For example, say you have a guest group in Atlassian Administration called "acme-contractors". You can add "acme-contractors" to the Guests from a group filter and get a focused view of only the guests who are members of that group.

With any filter applied, you can simply audit or you can perform bulk actions like assigning all guests matching the filter criteria to a new space.

You can find the Guests from a group filter by opening More filters.

To add a group to the filter:

  1. Open the Select a group dropdown.
  2. Start typing a group's name to search for it and select the one you want from the results.
  3. Or select from recent groups.

You can add multiple groups to the filter field. This will show results for guests who have membership in all of the groups selected.

Early Access - Display your Assets object data on a Confluence page

ROLLING OUT NEW THIS WEEK

We're excited to announce the early access launch of a much-requested feature for Assets - the ability to display your Assets data in Confluence using macros!

This native feature enables you to select an object schema, filter the objects stored within, and then surface those objects in a table within a Confluence page. This makes it easier than ever to track, manage, and analyze your assets wherever you need them.

Check out the Community post to join the early access program (EAP) for this feature.

To embed a table with Assets objects:

  • Navigate to a Confluence page you own
  • Enter / on your keyboard
  • Search for Assets in the dropdown menu search bar, then select Assets
  • After Insert objects from, select the object schema that stores the objects you want to display
  • Enter an AQL query to filter down the objects you want to be displayed. Learn more about AQL queries.
  • Select Insert objects

Learn more about displaying Assets in Confluence.

Improved templates experience

NEW THIS WEEK

When using the template browser, you can now select (or de-select) multiple categories as filters. We have also introduced two new categories: Featured and My Templates.

Open a blank page by selecting the Create button in the top navigation. The template browser will open on the right.

The template browser will disappear as soon as you start typing. If you
need to change templates, you can open the browser again: select Templates & import doc from the more actions menu (...) in the upper right.

Auto-convert editor option for eligible pages in a site

NEW THIS WEEK

Site admins can now enable auto-conversion from legacy to the new editor for all pages containing eligible content within a site. This makes it easier than ever to upgrade to the new editor on eligible pages.

 

Space admins:

  1. Navigate to Site SettingsFurther Configuration → Convert pages automatically
  2. Check Enable

Auto-convert editor option for space admins

NEW THIS WEEK

Space admins can now choose to turn on automatic conversion from the legacy editor within a space. This new space setting makes it easier than ever to upgrade the editor on eligible pages.

Space admins:

  1. Navigate to Space SettingsManage Space → Convert Pages
  2. Toggle on Convert pages automatically.

Move pages and blogs easily when editing

ROLLING OUT NEW THIS WEEK

To make moving pages and blogs easier than ever, even while creating new content, we've:

  • added a pencil icon to the editor breadcrumbs at the top of every page. When selected, it allows you to move your page or blog without interrupting your editing flow.
  • enabled a Move option in the more actions (•••) menu within the editor for all pages or blogs that you have permission to move. (As always for page or blog moves, you must have permission to delete and create content in the new location.)
  • upgraded the dialog for moving pages in the editor to show a preview of the page tree.
  • upgraded the dialog for moving blogs to look more modern and visually appealing.

Learn more about moving pages and blogs from within the editor

Publish and update your content with more precision than ever

ROLLING OUT NEW THIS WEEK

We’re improving the experience of publishing and updating pages and blog posts.

The improved experience aims to remove the anxiety that can emerge around content creation and distribution. It does so by providing users with more transparency and control over where a page will be located and who will be able to see it when it's published.

When you first go to publish a page or blog post by selecting Publish…, you’ll encounter a new modal that consolidates several publishing options and settings into one place. There, you’ll be able to:

  • Choose where the page or blog post will go.
  • Choose who will be able to view or edit the page or blog post once it is published.
  • Add version comments to describe the page you are publishing. These comments can be helpful later when reviewing a page’s history.
  • Schedule a publish for a future date and time.
  • Convert a page into a blog post.

Other than location and access, all fields in the publish dialog are optional. Spending the time to set your preferred settings up front can save time on future updates.

Be more expressive with panels

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In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Add a note to archived pages

Let others know why pages were archived.

When teammates archive a page (or a group of nested pages) from the content tree, they’ll be prompted with the option to add a note. This attaches a written record explaining why the pages were moved.

Confluence Premium space admins can add the same note to a selection of pages in Bulk Archive.

Notes can also be added or edited from the more actions menu in the archive (but only by the person who archived the page).

Learn more about archiving pages

Automatically get a personal space

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A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

  • Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
  • Select your profile icon at the top right of the global navigation bar and select Personal Space.
  • Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Sort resolved comments by recency

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You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Indent and outdent content easier from the toolbar

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The editing toolbar now includes indentation buttons, making indenting and outdenting content easier for those unfamiliar with the existing tab and shift + tab keyboard shortcuts.

You can use the buttons to indent the following content:

  • Top-level paragraphs and headings
  • Bullet lists
  • Numbered lists
  • Task lists

Learn more about indenting content in Confluence Cloud

Copy content with ease via the floating toolbar

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We’ve updated the floating toolbar experience within the editor. The floating toolbar now includes a copy button, which makes copying page elements easier than ever!

You can use the button to copy the following content:

  • Tables
  • Panels
  • Expands
  • Media (images & video)
  • Links
  • Layouts
  • Code snippets
  • Extensions and Macros (like the Table of Contents)

Control how people are added to Teams

Teams can choose if they want to require an invite or request approval from an existing member for new people to join.

For all new teams, membership controls are enabled by default. Existing teams will remain open for anyone to join.

To change membership controls for an existing team:

  1. From the team profile page, select the menu icon next to Add people.
  2. Select Team settings.
  3. Select or clear the checkbox under Membership controls.
    1. Selecting the box will enable anyone to join the team without needing an invite or approval.
    2. Clearing the box means people will need to request approval or get an invite from an existing member.

Transfer of page ownership between users

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When a page is created, the person who creates is now known as the owner of that page. We've made it possible for page owners to transfer ownership of their page to another person at any time. Space and site admins can also transfer page ownership from one user to another.

This way, if a current page owner leaves a project, team, or company, ownership of the page can then be granted to whomever is most appropriate, and maintenance and validity of the page remains fresh.

A page owner is the ‘point person’ for a given page and their name appears in the byline, under the page title.

Learn more about page ownership and how it can be transferred

Control what you see in your products

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Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Control public links on a space-by-space basis

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We've added a second level of control for admins managing public links on their site. Previously, there was only one control — in global permissions — that dictated whether public links should be allowed at all on a site. This was limiting because it was an all-or-nothing switch. If there was even one space that shouldn't allow public links, it wasn't safe to allow any public links.

With this release, we're introducing a space-level control to give admins greater flexibility into which spaces on the site should allow the use of public links and which should not.
Simply go to the “Public links” tab in Space Permissions to find the space-level control.

(Note: Public links are only available to a small percentage of customers currently but we hope to roll this out to all of our paid customers later this year!)

In addition to the space-level control, we're also introducing the following changes:

Public links override page restrictions
View restrictions on a page or any of its parent pages won’t block people from accessing the public link anymore. Public links will just simply work!

ACTION REQUIRED We recommend checking for any pages that have the public link toggle switched on that are relying on the page’s view restrictions (including any restrictions inherited from a parent page) to prevent that public link from being accessed. Once the change hits your experience, people will be able to access those public links again. To prevent this, you’ll need to manually turn off the page's public link toggle.

Helpful confirmation messages
Sharing content publicly shouldn’t be done lightly. Confluence will help make sure you understand what you’re doing with public links at important points in your experience with them. You can be sure that when a change is made, it was made intentionally.

Clear visual cues and messaging for when content is public
With a feature like public links, information security is our #1 goal. So we’ve added indicators throughout the editing, sharing, restricting, and viewing experiences to clearly signal when content is public so you and your team are fully aware when you’re working on something public.

Control whether any new spaces created should allow public links
Admins can choose what the default public link setting should be for all new spaces created in the future and whether or not those spaces should be pre-set to allow people to use public links.

Learn more about public links

Pick the product theme that works best for you

You can personalize the way Confluence looks to best suit your needs. The options include Light, Dark, System, or Original (the current default Confluence theme).

To check if you have access to themes:

  1. Select your avatar at the top right of the global navigation bar.
  2. Select Theme.
  3. Choose your preferred theme.

Resize tables to custom widths

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Now you can resize tables to any width, whether you're editing a fixed-width or full-width page. Use the resize handle to proportionally grow or shrink your columns, and guides to align your tables with other content on the page.

What's new?

  • You can now resize tables to any width, not just the three predefined sizes (centered, wide, and full-width).
  • The resize handle will replace the width selector.
  • Table widths will now be preserved as you toggle between page types.
  • Guides are now available to help you align tables with other content on the page.

Why is this important?

This new feature gives you more control over the layout of your tables, making it easier to create visually appealing and informative content. It also makes it easier to collaborate on tables, as everyone will see the same table size.

How do I use it?

To resize a table, select and drag the resize handle located on the right side of the table.

The columns will proportionally grow or shrink based on the table size that you set.

Open external links in a new tab

When you select external links in Confluence, the page will now open in a new tab by default.

Try it out:

  1. Open a Confluence page that includes at least one link.
  2. Select any link.
  3. The page will open in a new tab.

Template suggestions in the page editor

When creating a new page, you start off with popular templates featured first.

Once you begin adding a title to the page, these featured templates will be replaced by suggested templates: templates that may be a better match for your needs based on the title you entered.

  1. Create a new page.
  2. Start typing a page title.
  3. Recommendations of popular templates will be replaced by suggested templates, based on the title you've entered.

Dark Mode Onboarding

We're adding a spotlight to show users the new theme switcher.

Display Jira issues on a Confluence page with more options

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We've made improvements to how you display Jira issues in Confluence pages. The new experience allows you to search for issues using basic keywords or JQL, and flexibility to add, remove, and reorder fields.

To insert Jira issues:

  1. Create a new Confluence page or edit an existing one.
  2. Type /jira and select Jira issues.
  3. Search for issues with either:
  4. Select Insert issues.

This will display your selected issues in a table format you can interact with.

To edit your table of Jira issues:

  1. Select anywhere on the table.
  2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
  3. Edit your search query using Basic or JQL.
  4. Select Insert issues.

Easier to request the access you need

When using a page link that takes you into edit mode, you have new options when you don't have permission to edit. You can request edit access as well as view the page.

Switch themes while using Presenter mode

You can now switch between dark and light themes while using Presenter mode.

Try this out:

  1. View a page.
  2. Select More actions (•••).
  3. Select Presenter mode.
  4. Select the Presenter settings (⚙️) cog.
  5. Use the theme selector to switch on or off dark mode.

Light theme is now the default

We're removing Orignal theme as an option for the Theme selector.

The default theme for users who haven't already chosen Dark or match browser will now be Light theme.

We’re making it easier for your team to access Confluence

Before, people who weren’t admins had to request to access Confluence. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Confluence without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Confluence. They can’t add other users and won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Bitbucket

Bitbucket Pipelines variable description

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Now you can add a variable description for your Bitbucket Pipeline by configuring the 'description' field for the variable in the bitbucket-pipelines.yml file. The variable description you have provided is displayed under the variable in the Run Pipeline dialog. Now your teammates don't need to go back and forth to the Readme in order to get this information.

Early Access Program: Use Atlassian Intelligence to help write or edit content

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At this time, Atlassian Intelligence is only available for customers who have signed up to our Early Access Program. Sign up for early access

Atlassian Intelligence for Bitbucket Cloud is a new virtual teammate to help you and your team to work more effectively. Using artificial intelligence and machine learning, Atlassian Intelligence is a tool that is integrated into our cloud-based products. Learn more about AI in Bitbucket Cloud

Opsgenie

We’ve made it easier for you to set up and work with integrations

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We’re introducing a new, streamlined integration framework offering an improved user experience. The framework is designed to simplify the installation and configuration of integrations while offering greater flexibility in the processes.

The initial setup and configuration steps are now more organized, with each having its own separate space. To keep things neat and tidy, the configuration page has been decluttered. You'll also find that advanced incoming rules have been integrated directly into the main configuration section, bringing everything together in one place. We've improved the readability of incoming and outgoing rules and the process of setting them up and editing them.

Learn more about the Opsgenie integration framework

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