• Atlassian Administration
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Opsgenie

Take control of your domain’s user accounts

We’re giving you more flexibility to manage user accounts for your domains. You’ll be able to control how and what specific user accounts you’d like to manage.

When you verify your domain, you can:

• Choose how to claim new users for a domain — automatically or manually

• Choose to claim all users or some new users for a domain

Learn how you currently verify a domain

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Add a custom domain for your help center

Use your own domain for the Jira Service Management help center. For example, your customers could use 'customer.support.acme.com/<path name>' (or optionally be redirected from 'support.acme.com') instead of 'acme.atlassian.net/<path name>' to access the help center.

Enjoy stronger brand recognition for your help center, boost credibility and search engine optimization, and offer a customized experience to your help seekers. This greater discoverability will help your customers get to the right place and get the assistance they need.

This feature is currently in beta, and is rolling out gradually to organizations. There are a few limitations to be aware of, and your fully qualified domain name will need to follow a specific pattern. Learn about custom domains

To add a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Product URLs.
3. Select the Custom Domains tab.

From here you can add a new custom domain and see all custom domains configured in your organization. Custom domains is available for Jira Service Management Standard, Premium, and Enterprise plans.

Connect Microsoft Azure AD to Atlassian with an option that works for you

When you connect your Microsoft Azure AD identity provider to an Atlassian organization, you now have two options.

Option 1: Manually set up user provisioning

Recommended when you need:

• flexibility in setting up your Microsoft Azure Active Directory identity provider with SCIM and SAML
• to sync groups and users with no flattening of nested group structure
• to sync when you add users to your Azure AD

Learn how to add an identity provider for this option

Option 2: Automatically set up user provisioning

Recommended when you need:

• easy set up by allowing access to groups and users in your Microsoft Azure Active Directory
• to flatten your nested group structure and keep group memberships
• to sync automatically (every 4 hours)

Learn more about Azure AD for nested groups

To connect your identity provider:
1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Identity providers.

Learn more about identity providers

Control whether members use API tokens to authenticate

You can now control whether members can make API calls with a User API token into your organization’s products.

With this new API token setting, you can allow or block members from:

• Creating a new User API token to authenticate
• Using an existing User API token to authenticate

To try out the API token setting:

1. Log in to admin.atlassian.com.
2. Select an organization if you have more than one.
3. Select Security from the global navigation.
4. Select Authentication policies from the sidebar.
5. Select Settings.
6. Select User API tokens.

Add users from Google and Microsoft in Atlassian Administration

Now you can add anyone to your Atlassian products by connecting your Google and Microsoft accounts in Atlassian Administration. Connecting Google and Microsoft lets you easily search for and invite people by name instead of entering full email addresses.

To connect your Google or Microsoft account and add users to your products via Atlassian Administration:

1. Go to admin.atlassian.com
2. Select the Directory tab, and then select Invite users.
3. Place your cursor in the Find users to invite input field. Then, select Google or Microsoft to proceed with authenticating your Google or Microsoft account.
4. After authenticating and granting access to Atlassian Cloud, place your cursor in the Find users to invite input field again.
5. Now you can search for and invite people by name with a connected Google or Microsoft account. You can manage your connections anytime by selecting the cog icon.

Keep track of activities for data security policies in the audit log

We’re now tracking activities for data security policies in the audit log.

Use the audit log to see key activities, like when a data security policy is created, activated, deactivated, and deleted. You can also see when rules have been added and removed from a data security policy.

We’ll be introducing new activities in the future to give you even more visibility over your data security policies.

Learn more about tracking activities from the audit log

To see audit log activities for all data security policies:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the More actions icon (•••).
4. Select View audit log.

The audit log will show all tracked activities for every data security policy in your organization.

To see audit log activities for a particular data security policy:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the policy.
4. Select the More actions icon (•••).
5. Select View audit log.

The audit log will show all tracked activities for your selected data security policy.

Expanding audit log to track Jira Service Management activities in Atlassian Administration

We are excited to announce that we have expanded the Atlassian administration's audit log to include product admin-initiated activities associated with Jira Service Management when you subscribe to Atlassian Access with a Premium plan or on an Enterprise plan. This enhancement provides greater transparency and accountability for administrators, enabling them to effectively monitor and manage their organization's activities.

With this update, org admins have access to a comprehensive audit trail that captures all product admin-initiated activities for Jira Service Management on their site. This includes actions such as updated settings in the help center, permissions on email, request sharing, SLAs, and more. Learn more about tracking organization activities from the audit log

To access your organization's audit log as an organization admin:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Audit log.

Find Atlassian Administration settings faster

You can now avoid searching every page of the Atlassian administration looking for what you need. We’ve added a new search field. From this field, you can enter a top or left navigation page title and select the page you want from the results.

To use the Administration search field:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select the search field in the top right.
3. Enter the page title.
4. Select the page you want.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Find out exactly when new features rollout to your products

We’ve improved the way you see rollout information for changes to your products.

With real-time release information, you’ll know exactly when a release is available in your products.

We’ve updated release note statuses:

• PLANNED
  Atlassian is working on a change. There’s no rollout date scheduled.
• COMING SOON
  Atlassian is rolling out a change, but your products haven’t received it yet.
• ROLLING OUT (for multiple product instances only)
  A change is being rolled out by Atlassian, and only some of your instances have received it.
• ROLLOUT COMPLETE
  All your products have the change.

For organizations with multiple products on the same URL, you can now drill down view of your individual products. From the release note details page, select View rollout schedule and see which products have received the change while it’s rolling out.

Control when and how often your external users must verify their identity

We’re improving external user security settings to give you more flexibility and control. You can now take advantage of these new external user security settings:

Verification frequency

You’re able to apply verification frequency in an external user or test policy.

You can change how often an external user needs to verify their identity before they can access products like Jira or Confluence in your organization. You can choose to verify for a period ranging from 15 minutes to 30 days.

Reset sessions

You’re able to reset sessions for all external users in your organization. This means external users need to verify their identity the next time they access products like Confluence or Jira in your organization.

Learn more about external user security

To reset sessions:

1. Log in to admin.atlassian.com > Security > External users
2. Select a policy.
3. Select Reset sessions.

To update verification frequency:

1. Log in to admin.atlassian.com > Security > External users
2. Select a policy.
3. Select Verification frequency.
4. Update Verification frequency.

Data residency in Canada

We're launching data residency in Canada to allow you to control where your data is stored. It ensures compliance with data protection regulations and enhances data security.

Canada marks the seventh region of our expansion, following Singapore, Germany, the USA, Europe, and Australia.

We're adding Canada to the list of supported locations in phases and you will see it in the next few weeks.

To schedule a data residency move for Canada:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location, and you can select Canada as the location.

Learn more about data residency

Fixed visibility of app details for private apps

We've fixed an issue that was causing site admins to be unable to view the details for private apps on the Connected Apps page. You will now see a message when you are not the owner of a private app informing you that only the app owner can update the app when one is available.

Stay up-to-date with new releases in Product updates

We’re now sorting release notes by Date modified. On the Product updates list, release notes will appear in order by the date we publish a new release note or the date we change the status of an existing release note.

For example, when the release note changes from ROLLING OUT to ROLLOUT COMPLETE, it will move to the top of the list.

To view all the latest changes to your products, filter for status ROLLOUT COMPLETE. To view changes to your products on certain days or periods, use the Date modified filter to select your dates.

Easier access to the products your team needs

People who aren’t admins can try Jira Service Management without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Jira Service Management. They can’t add other users and won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Open Confluence embedded pages from the isssue view in Jira Service Management and Jira Work Management

While you're viewing a Jira issue, you will now be able to open Confluence pages in the same tab without navigating away from your issue. The page will open in a window on top of the issue.

Filter by time period in quick search

We're adding a date filter to the quick search. You'll be able to find relevant issues faster by filtering for issues that were last updated within a certain time period.

Removing single email address notifications

We identified a security concern with Jira notifications Single email address field where it could be used maliciously to send spam to any email address. So we're removing this functionality completely from Jira Cloud.

Any existing single email address recipients will stop receiving these notifications after the change is rolled out. There are still alternative options for notifying external emails which you can read about in the community article about this change

Unlink an issue from a vulnerability

We’ve added the ability for you to unlink issues from security vulnerabilities in Jira.

Now, if the wrong issue is accidentally linked to a vulnerability, or the issue was created by mistake, you can quickly and easily remove the linked issue to ensure all the information in the Vulnerabilities section is accurate.

Learn how to manage security vulnerabilities in Jira

To get started unlinking Jira issues from a vulnerability:

1. From your project's sidebar, select Security.
2. Find the vulnerability, and select the unlink issue icon in the Issues column, then select Unlink, or
3. Select more actions (•••), then Edit linked issue.
   1. From Edit linked issues, you can confirm which issues are currently linked to the vulnerability.
   2. To unlink an issue, select ( x ) next to the issue, then Save.
   3. Unlinking an issue simultaneously removes it from the Issues column in the vulnerabilities table.

Issue View: Issue strikethrough now based on resolution

On the issue view, linked and child issues will sometimes have a strikethrough, indicating that they have been completed. Previously, however, this strikethrough was appearing if issues had a status category of Done, regardless of whether or not they had been set as resolved.

We’ve updated the behaviour on the issue view, so that linked and child issues will now only have a strikethrough if a Resolution has been set.

Learn more about issue strikethroughs on the issue view

No more limits on number of security containers

We’ve removed the 100 security container limit, and now you can connect and view as many security containers as you want to a project.

Learn more about security containers in Jira

To use with pagination for security containers:

1. From your project's sidebar, select Security.
2. Find the Security containers section, then select Load more to see additional containers that have been connected to your project.

Work more securely with your collaborators in Jira Cloud

Keeping privacy and security in mind, the Browse projects permission lets users in a project see a list of recommended users for fields like mentions, reporter, watchers, custom user field, custom multi-user field, custom people fields, and approvers.

Stay up to date with progress bars for releases

We’ve added a progress bar for related work so you can quickly determine the readiness of your release. You can see how many related work items have been added and their status.

Learn more about progress bars in releases

To get started with release progress bars:

1. From your project’s sidebar, go to Releases.
2. Select your release from the list.
3. Go to the Progress section to see up-to-date details.

Copy the value of one field to another in workflow rules

In team-managed projects, you can automatically copy the value of one field to another after moving an issue. To try it out, go to your project and select Project settings > Issue types > Edit workflow.

Open external links in a new tab

When you select an external link in Jira, the page will open in a new tab by default.

Try it out:

1. Open a Jira issue that includes at least one link.
2. Select any link.
3. The page will open in a new tab.

Removal of "Automation" issue glance

The "Automation" issue glance is being removed from all issues. You'll find recent rule executions for each Jira issue in a new "Automation" panel (similar to the Details and More fields panels).

Automation moving out of the issue view

Recent rule executions for each Jira issue are moving to a new Automation panel (similar to the Details and More fields panels).

Previously, this information was found by clicking on an option called "Automation" on the Jira issue view.

Control which customers can send requests to your project

While creating a new service project, use the Channel access setting to decide who can send requests to your team by email, widget, and the portal.

Restricting channel access ensures that only people who've been invited to your service project can send requests, while setting channel access to 'Open' allows anyone to send requests to your team, as allowed by the site's customer access settings.

After creating your project, you can update your Channel access settings at any time from the Customer permissions page in your Project settings. Learn more about customer permissions and channel access.

View all of your organizations in Jira Service Management

Jira Service Management admins can now view all of the organizations in Jira (regardless of which projects they're added to) from product settings.

Go to Settings > Products > Jira Service Management > Organizations. Here you’ll see a list of the existing organizations in Jira Service Management.

Organizations created from this page will begin without any projects associated with them. If you'd like to add a new organization:

1. Select Create organization to create a new organization.
2. Type your new organization's name and select Create.

Discover the new form template library

We’ve made it easier to browse, search, and preview all form templates.

Find a variety of templates suited to all team types from IT to HR, plus leverage pre-built conditional sections and rich formatting to help get you started sooner.

See each team’s most popular templates, or select Show all to see what else is available. From employee checklists to budget approvals, you’ll be sure to find a template that helps you better assist your customers.

Select Project settings > Forms and select Create form to either select a form template to customize, or Blank to create your own.

Learn more about creating a form using a template

"Create dashboard gadget" pop-up now supports dark theme

When you create a dashboard gadget from the issue navigator, you'll see that the "Create dashboard gadget" pop-up now fully supports dark theme. To check it out, select Export issues > Create dashboard gadget from the issue navigator.

Wallboards: Added support for themes and Forge gadgets, but removed custom transition effects

Previously, wallboards would only display in dark mode and couldn't display Forge gadgets. Now, your wallboards will match the theme you've set in your personal Jira settings and will also display Forge gadgets. To add support for these features, we had to remove the option to apply custom transition effects to wallboard slideshows. Fade-in/out will be the only available transition effect. Check out any of your wallboards or wallboard slideshows to see these changes.

Searching for issues just got faster in Jira Cloud

We’ve modernized, optimized, and redesigned the way you search for issues. With features like smart syntax highlighting and enhanced autocomplete, the new JQL editor lets you build powerful queries for accurate search results. Configure and reorder columns to see what’s most important to you. Learn more about the new issue search in Jira Cloud

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Access more fields in team-managed service projects

While configuring request types in team-managed service projects, you can now add and reuse fields from your company-managed service projects.

On the Request types page in your Project settings, use search to find fields from your current project or any of your company-managed service projects. You can also use the Suggested fields section to browse recently created and recently used fields.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

New 'Team' custom field in Jira

Admins can now enable a new ‘Team’ custom field from project settings. This allows project users to assign Jira issues and tasks to Atlassian teams.

Read more about Atlassian teams in Jira

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

OAuth upgrade for Microsoft email servers

With Microsoft deprecating basic authentication, all Microsoft mail servers need to be reconfigured using OAuth. OAuth simplifies your sign in process and is more secure compared to basic authentication.

To configure your Microsoft mail server using OAuth:

1. In the Navigation bar, select Settings > System.
2. Select Incoming mail.
3. Select Add incoming mail server.
4. Give your mail server a name and description.
5. Select Sign in with Microsoft.
6. Select Add.

Learn more about how to configure your mail server.

Update to the create issue mini window

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

Developers can now quickly determine what to work on next with automated suggestions

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

1. Go to your Jira board and select your avatar.
2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
3. Select the call to action if you want to work on the suggestion.

Get better results by refining your search with more criteria

We’ve added support to fields like description, environment, epic name, Atlas goal, Atlas project, time in status CHART, and custom fields of the type paragraph, short text, and read-only. Additionally, we’ve added support to configure all fields as columns in the List view.

To get started with this change:

1. Go to your project's sidebar.
2. Select Issues.
3. Select More+ to use these fields.

View key information when you hover over links

You can now view the summary, description, and other key information when you hover over links in Jira issues and search results.

This reduces the need to open links in a new tab or window and switch contexts while you work.

1. Open a Jira issue or do a quick search.
2. Hover any link to view key information.

Improving results carried over from "Quick search" to "Advanced issue search"

We're improving your search results when you go to Advanced issue search from a quick search. We're automatically adding a "wildcard search" to the advanced issue search query. That means, when you go to Advanced issue search, you'll get relevant results from your quick search, even if the word is incomplete.

Add Zoom meeting recordings as internal note to the incident

Now, when you create a Zoom meeting to collaborate on an incident, you can customize the meeting topic and choose to add the meeting recording as an internal note to keep the incident's activity section up-to-date.

The meeting's recording will be added to the incident once it's processed by Zoom, which can take a while.

You'll need to give Jira Service Management permission to access your meeting recordings, so it can add your recordings. Select Give permission when you're prompted while creating a Zoom meeting.

Custom navigation colors are now compatible with dark theme

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Expand and collapse forms in portal view

Improvements have been made to the portal view in Jira Service Management to make it easier for customers to review their forms. Customers can now choose to expand forms to review and edit, then collapse them when they wish to review another form on a request.

Learn more about how forms can be used in the portal

More detail in Smart Links with better features

We've upgraded Smart Links to show the information you need with improved features to increase your productivity.

The changes include modernised Inline, Card, Embed, and Hover display views with new layouts, shapes, colors, and fonts.

To view these changes:

1. Copy or type in a URL in a Jira comment or description.
2. Select the link.
3. Change how the link is displayed from the Smart Link toolbar.
4. Select Save.
5. Hover over the display and interact with link elements.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

More detail in Smart Links with better features

We've upgraded Smart Links to show the information you need with improved features to increase your productivity.

The changes include modernised Inline, Card, Embed, and Hover display views with new layouts, shapes, colors, and fonts.

To view these changes:

1. Copy or type in a URL in a Jira comment or description.
2. Select the link.
3. Change how the link is displayed from the Smart Link toolbar.
4. Select Save.
5. Hover over the display and interact with link elements.

New ways to navigate Jira with your keyboard

We’re introducing the only shortcut you’ll ever need.

The command palette lets you use your keyboard to find and update issues, navigate around Jira, switch themes, and more.

Open the command palette from anywhere in Jira by using:

• command(⌘) + K for Apple devices
• ctrl + K for Windows devices.

There’s no requirement to getting started. Just try command(⌘) + K or ctrl + K and start exploring. You might find it makes working in Jira faster and easier than ever.

Jira cloud-to-cloud migration: Move users related to projects you want to migrate

When you move data from one instance of your Jira cloud to another, you can choose to move projects, and users who contribute to the projects.
This means that when you add or reorganize teams, you can move projects and only the related users you want, instead of all users.

This will help you move data:

• in small chunks
• in multiple phases
• quicker and reduce your overall downtime.

You can access this feature by logging in to your Jira Cloud you want to move your data from, then going to Settings > System > Migrate cloud site.

Teams can now be created from the team field

With the new team custom field available in Jira Software, Jira Work Management, and Jira Service Management, you can now create a team from the field menu.

To get started:

1. Select the team field on any issue.
2. At the bottom of the suggestions list, select the "Create a team" option.
3. Create your new team through the dialog.

Track all release contributors in one place

You can now have more visibility into everyone who’s contributing to a release. People assigned to issues linked to a release show up as contributors.

To get started with release contributors:

1. From your project’s sidebar, go to Releases.
2. Select your release from the list.
3. Check the release’s contributors for up-to-date details.

Control your view of the board and backlog

Find the View settings button in the top right of your board and backlog to switch on what you need, and switch off what you don’t.

On the backlog, you can open the epic and version panels, and view quick filters as buttons. On the board, you can open issues in the sidebar, and expand or collapse swimlanes. And you can choose to show or hide card details in both.

Issues and comments created from an unknown email will now use Default Reporter

Our Jira Incoming Emails component has had an update. When an email is received from an unknown email address, and the sender isn’t a Jira user, a new user will no longer be created. The person you selected in your settings as the Default Reporter will be used instead when creating an issue or comment from an email.

Open Confluence Embedded Pages From Issue View in Jira Software

While you're viewing a Jira issue, you will now be able to open Confluence pages in the same tab without navigating away from your issue. The page will open in a window on top of the issue.

Connect pending Bitbucket workspaces on the Code page or the development dialog

If someone in your team has begun the process to connect Bitbucket with your Jira site, you can now complete the connection process on the Code page or in the development dialog. You must be a Jira admin to do this.

To connect pending Bitbucket workspaces on the Code page:

1. Go to Code in your project menu.
2. Select Connect workspace in the blue banner to connect a workspace.

To connect pending Bitbucket workspaces using the development dialog:

1. Navigate to an issue in your project.
2. Open the development dialog by selecting either a branch, commit, pull request, build, or deployment from the development panel.
3. Select Connect workspace in the blue banner to connect a workspace.

Read more about integrating Bitbucket with Jira

View subtasks directly on the backlog

Previously, only company-managed kanban projects displayed subtasks directly on the backlog – all other project types required you to click into an issue’s details to see its subtasks.

You’ll now be able to view subtasks on the backlog of all your projects, improving visibility and allowing you to better plan and prioritize your work.

Create issues from the board in company-managed projects

You can create new issues directly from columns on your board. We've done this to more closely align issue creation across company-managed and team-managed projects.

Over the next few months, we'll bring this functionality to all company-managed projects, but for now, you can only create issues from the board if you're:

• in a kanban project
• using the default workflow
• using the default board filter.

To create an issue on the board, hover over the column and select Create issue.

The option to create an issue will appear in all swimlanes except Query and Projects.

If the Allow users to select a status for an issue they’re creating option has been disabled in System settings, this new functionality will not appear in your project.

Advanced Roadmaps - Share your dependency report through the Confluence macro

Share your Advanced Roadmaps dependency report in a Confluence page in the same way you would your timeline.

Learn how to share your dependency report.

Advanced Roadmaps - Create and remove dependencies on the dependencies report

Create new dependencies and remove existing ones without leaving the Dependencies report in Advanced Roadmaps.

Learn how to create a dependency between two issues from your Dependencies report.

Advanced Roadmaps - New quick select options in the Review changes modal

In the Review changes modal, you can now select changes based on the following:

• changes made by you
• changes made today and
• changes that apply only to issues you've selected on your timeline

Learn more about filtering changes in the Review changes modal.

Exciting updates to the sprint commitment insight

We've extended the sprint commitment insight to share more valuable information with you. Look out for an added info panel with sprint metrics like work committed.

The chart also had a new update and will be interactive. You can access the metrics from your previous or current sprints by selecting the bars on the chart.

To try this out:

1. Select Insights.
2. Scroll to the Sprint commitment chart.
3. Select any bar on the chart to view the metrics for that sprint.
4. Notice the blue panel with additional information and metrics.

Make simple bulk edits to issues in the backlog

You can now make bulk edits to priority, assignee, labels, and estimate all from the backlog.

To select a group of issues, hold "shift" while you select the issues. To select multiple issues, one at a time, hold "command" (for Apple devices) or "control" (for Windows devices) while you select each issue.

Right-click on any of the selected issues and choose the bulk action you'd like to perform. You can perform these actions on up to 50 issues at a time.

Advanced Roadmaps - Create custom label from timeline

Imagine that you're in the midst of a planning bonanza, and you have a brainwave; "Eureka!" you exclaim. "I should create a new label for these issues!"

In the days of old, you had to go back to your issue view to create a label, but now you can do it without leaving Advanced Roadmaps.

But remember – labels can't contain spaces.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Advanced Roadmaps - New navigation

Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Changes to epic fields in company-managed projects

We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Connect your tools while creating a new project

We’ve updated the way you connect code and documentation tools when starting a new scrum or kanban project in Jira Software.

Depending on which tools are already connected to your site, you can quickly connect your team’s Bitbucket and GitHub repositories and their regular Confluence spaces.

And if you want to start fresh for this project, you can create new Bitbucket repositories and Confluence spaces while you’re creating your project.

To get started:

1. From the top menu, go to Projects, then Create project.
2. Go through the usual project creation process and enter details for your new project.
3. From the the Connect tools to power your project features screen, connect your Bitbucket repositories, GitHub repositories, and Confluence spaces (if one or more of those tools are already connected to your site).

Improved colors in epic and version panels

We’ve updated colors in the epic and version panels to better match Jira’s light and dark themes. You’ll notice a more accessible and visually appealing experience when hovering over and selecting cards.

Highlight your team’s software releases in your Jira Work Management calendar

Now you can keep your whole team up to date when you link your Jira Software project’s releases to a Jira Work Management calendar.

This is especially useful for communicating to a cross-functional team that includes both business teams and software teams.

Your teammates will be able to see release statuses, release dates and issue progress for all the releases in your Jira Software project.

And when you make changes to a release in Jira Software, the Jira Work Management calendar will be updated automatically.

To get started, add a Jira Work Management calendar to the related work section of your release. You must be an admin of the Jira Work Management project to link releases to the calendar.

1. From your project’s sidebar, select Releases.
2. Select a version from the list.
3. In the Related work section, select Add related work or Add links, release notes, and more…
4. Select Add Jira Work Management calendar.
5. Enter the name of the Jira Work Management project you want to link your releases to.
6. Check the Show all releases… checkbox, then select Add.

The Jira Work Management calendar you selected will now appear in the related work section of this release.

And all the releases from this Jira Software project will appear in the linked Jira Work Management calendar.

Add a section of rich text to your release

You can now add a section of rich text to your release. The new section can show text, lists, hyperlinks, dates, and emojis, and you can format the text with bold, italics, and colors.

To add rich text to your release:

1. From your project’s sidebar, go to Releases.
2. Select your release from the list.
3. Select Give this section a name" and enter a heading.
4. Select "Add your own text here..." and enter some body text.

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Company-managed projects: Improved accessibility for column and status settings

We're making improvements to the look and accessibility of board settings pages. When managing your board's columns and statuses, you'll notice a modernized interface and quicker access to support documentation without leaving the page. Importantly, we've made the page easier to navigate for keyboard-only and screen reader users.

To check out these improvements, go to your company-managed board, then select more actions (…) in the top right to open the board menu. Select Configure board, then Columns to view the Columns and statuses page.

From here, you'll be able to simplify your workflow, add or remove columns, add column constraints, and map statuses to columns. For Kanban boards, you can also enable the Kanban backlog and choose how epics are displayed.

Learn how to configure columns and statuses

Archive plans in Jira Premium

Archiving plans allows you to remove any plan you no longer need to view day-to-day, and restore it later if you need to.

To try out this change:

1. Navigate to the Plans view.
2. Select archive from the ••• menu.

Once they're archived, a plan can be restored through Advanced Roadmaps settings.

Advanced Roadmaps - Your plan as a list

Have you ever wished that you could have a version of your plan that's just heaps of columns (we know you have; it's one of our most requested features)?

Well, dream no more! You can now make a version of your plan that doesn’t focus on the timeline structure using the Timeline | List toggle on your plan (next to the View settings button). When you do, you'll be greeted with a ‘second page’ of your plan where you’re free to add more columns to show more detail, or tell a completely different story with your data.

To learn more about this, either:

• head over to our post on Atlassian community or
• take a look at our documentation

Change financial year settings in Advanced Roadmaps

You can now align the financial year in your plans with that of your company. If your FY begins in June, your quarterly plans can now reflect that.

Learn how to change this setting.

GitHub now supported in Jira’s security feature

You can now track security vulnerabilities scanned from GitHub and access important security work in one place. Your wider team can plan and organize, gain visibility into status, and fix vulnerabilities faster.

Vulnerabilities from GitHub’s dependabot and secret scanning alerts will appear in the security feature.

Learn how to connect GitHub for Security

Join the discussion on Community

To get started:

Once your GitHub admin enables GitHub for Jira, and it’s already set up on a project:

1. From your project’s sidebar, go to Security.
2. Check the vulnerabilities table for the most up-to-date details.

The backlog's epic panel will now use an epic's Issue status category

We're making changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

As part of this work, we've changed how epics appear on the epic panel in your backlog. Previously, the epic panel would use an epic's Epic status value to determine if it was displayed. Now, the epic panel will instead respect the epic's Issue status category.

Read more about this update on the Atlassian Community

Updates to the Assist experience in Slack

As announced last month, we’ve updated the Atlassian Assist experience in Slack to make it more secure and efficient.

Agent and requester updates

Your agents and requesters can now see changes to app home and how requests/issues display in Slack. The ticket emoji still raises a request, but it will only work in configured request channels.

Rather than sending a direct message to requesters and agents when a request was raised or an issue is assigned, Assist now at-mentions the user directly on the thread.

Admin updates

We also renamed the private updates setting to private chat requests and introduced the ability to limit the visibility of request types to specific request channels.

For a full list of changes and more details, read our community announcement

Automatically share invite to Zoom meetings on Slack

We've made it much easier to invite incident collaborators to your Zoom meetings.

When you start a Zoom meeting on an ongoing incident, Jira Service Management will send the meeting invite on your incident Slack channel, so you don't have to invite all responders manually.

To share Zoom meeting invites on Slack, you need to connect Slack to your service project.

Learn more about connecting Slack to your service project

Enhancements to the email request functionality in Jira Service Management

An update that has been rolled out to Jira Service Management - an enhancement that improves the experience for existing users sending email requests.

Previously, users with an Atlassian account without the Customer role faced limitations in creating a request via email. This was due to the requirement of the Customer role for initiating any request via email, even if the user belonged to an approved domain.

Moving forward, when an existing Atlassian account user sends an email to create a request in Jira Service Management, they will automatically be granted the Customer role if they belong to an approved domain.

Learn more about the customer role for Jira Service Management

Easily resolve failed customer invites due to email suppression list

We've made it simpler for project admins to resolve failed customer invites caused by email addresses being added to a suppression list.

In the current Jira Service Management experience, when customers are invited to join a service project, some invite notifications fail as the email addresses are on a suppression list. There was no option for admins to resolve such errors and they would need assistance from Atlassian support to remove affected customer emails from the suppression list.

With this new improvement, admins can now resend invites that failed due to email suppression easily without reaching out to Atlassian support. When you see that a customer invite failed because the email address is on a suppression list on the Customer notification logs page, you can resolve the error by simply resending the invite.

From your service project, go to the Customers page, and select Resend invite next to the customer’s email address. This removes their email from the suppression list and resends the invite.

We recommend keeping an eye on the Customer notification logs page to spot any failed invite notifications and address them as soon as possible.

Learn more about customer notification logs

Your Coach is now simpler and even more helpful

We're thrilled to announce some exciting updates that are designed to make your journey with Your Coach even smoother and more productive. Here's a rundown of the enhancements:

• We've brought the Quick setup key actions right to the forefront. This will allow you to access important features faster.

• Bid farewell to tab-switching. You can now access Walkthroughs and Documentation from their corresponding sections and key actions.

• We've reimagined the layout for better usability. The Sample space has found a new home at the bottom of the pane, and the Exit option has been relocated to the top right corner, making it ultra-convenient.

• Clarity is key. We've fine-tuned the titles and descriptions of key actions, ensuring that you have a crystal-clear understanding of each step.

We're excited to bring these improvements to you and believe that they will elevate your overall experience with Your Coach.

Fix incompatible request types from the issue view

We've made it easier to see and fix any request types that are incompatible with an issue.

Request types can become incompatible with an issue if you make certain configuration changes to that issue. For example, if you change the issue type of an issue, that issue's current request type will become incompatible, as the issue type of the request type and the issue no longer match. Learn more about how issue types and request types connect.

Now, you can use the details panel of your issue view to check if your request type needs updating. If a warning appears, select the request type, then choose a new request type from the menu. Only compatible request types will appear in the menu. If there are no compatible request types, an admin will need to create a new one.

Add forms directly from the request type configuration page

It’s now easier for admins to search and add exisiting forms to request types. Select Add form while configuring your request type to search all forms across your entire project without needing to first associate them via form settings. Simply search and select the form you wish to add, and it will automatically associate it to this request type in the background.

Learn more about how to add forms to request types

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Simplified object schema configuration and streamlined importing

Configuring an object schema is now streamlined and simplified. When configuring an object schema, you can create new reference types and statuses by selecting Create a reference or Create a status.

We’ve also simplified how imports are created. To create a new import, select Create import, select your import type, and then select Create. Object types and attributes will be automatically created for you.

On the other hand, if you’d like to create object types and attributes manually, you can turn off Automatically create object types and attributes and map your object types and attributes yourself.

Finally, Process Results has been moved into the Imports tab, where you can see the history of your completed imports by selecting View history.

Learn more about importing objects into Jira Service Management.

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Add a custom domain for your help center

Use your own domain for the Jira Service Management help center. For example, your customers could use 'customer.support.acme.com/<path name>' (or optionally be redirected from 'support.acme.com') instead of 'acme.atlassian.net/<path name>' to access the help center.

Enjoy stronger brand recognition for your help center, boost credibility and search engine optimization, and offer a customized experience to your help seekers. This greater discoverability will help your customers get to the right place and get the assistance they need.

This feature is currently in beta, and is rolling out gradually to organizations. There are a few limitations to be aware of, and your fully qualified domain name will need to follow a specific pattern. Learn about custom domains

To add a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Product URLs.
3. Select the Custom Domains tab.

From here you can add a new custom domain and see all custom domains configured in your organization. Custom domains is available for Jira Service Management Standard, Premium, and Enterprise plans.

Get richer information about your incident on Microsoft Teams

The Atlassian ChatOps app for Microsoft Teams will now post richer information in your chats about activity on the ongoing incident.

You'll now get notified of updates to incident priority, assignee, responders, stakeholders, and affected services. Also, you can directly send stakeholder updates from your Microsoft Teams chat.

Learn more about connecting Microsoft Teams to your service project

Introducing a smart way to find similar incidents

On an incident, we’ll now show some incidents from the past that are similar to the one you’re viewing, so you can use past information to investigate and resolve the incident faster.

These results are AI-powered, so some results may not be relevant or helpful to you. To help improve results, you can give feedback by reacting 👍 or 👎 to a result.

Automation: System rules

Some project templates will now come with System rules - rules that are set up automatically when the project is created. These rules won't count towards your monthly automation usage. They also can't be modified, but they can be disabled. Read more about system rules

View, edit, and manage forms better in issue view

Improvements have been made to the issue view in Jira Service Management to make it easier for agents to review forms.

You can now expand forms to review and edit, then collapse them when you wish to focus on another area of an issue.

You’ll also find the ability to Make form internal now in the (...) menu on each form for easier access. Plus, we’ve made it more obvious which forms are internal only. All internal forms will display yellow to follow the same pattern used for internal comments. This makes it clear to your team what only they can see, and what the customer can.

Learn more about how to view, add, or edit a form on an issue

Expanding audit log to track Jira Service Management activities in Atlassian Administration

We are excited to announce that we have expanded the Atlassian administration's audit log to include product admin-initiated activities associated with Jira Service Management when you subscribe to Atlassian Access with a Premium plan or on an Enterprise plan. This enhancement provides greater transparency and accountability for administrators, enabling them to effectively monitor and manage their organization's activities.

With this update, org admins have access to a comprehensive audit trail that captures all product admin-initiated activities for Jira Service Management on their site. This includes actions such as updated settings in the help center, permissions on email, request sharing, SLAs, and more. Learn more about tracking organization activities from the audit log

To access your organization's audit log as an organization admin:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Audit log.

Get additional customer context in issues

In projects with customer service management turned on, you can now view details about your customers and any organizations associated with an issue while viewing that issue, giving your agents extra context about your customers while working on support requests.

These details will appear on issues along with the other details relating to the issue. The details shown will be based on the customer detail fields you've created and the details of your customers that you've added. The customer shown is based on the Reporter field input and the organizations shown are based on the Organizations field input.

There will initially be a limit of five fields shown each for customers and organizations.

To take advantage of additional customer context in issues, you'll need to have the customer service management feature turned on. To do this:

1. Select Project settings from the navigation on the left.
2. Select Features.
3. Turn on Customer service management.

Add forms directly from request types in team-managed projects

It’s now easier to add exisiting forms to request types in team-managed projects in Jira Service Management. Select Add form while configuring your request type to search all forms across your project. No more associating forms to request types via form settings; your forms can now be directly added from the request type page.

Learn more about how to add forms to request types

Improved delete controls for Assets in Jira Service Management

Deleting items in Assets in Jira Service Management is now safer and easier. Want to delete object schemas or object types? You'll need to explicitly type their name first. For attributes and bulk objects, you need to check a box to confirm.

We've also moved the delete buttons for better access. The “Delete” buttons for object schemas and object types are now in their respective configuration pages.

These changes make it harder to delete items by mistake, so you can manage your data with more confidence. Let's enjoy a smoother, more user-friendly experience with less worry about losing important info.

Learn more about deleting schemas in Assets in Jira Service Management

Changes to epic fields in company-managed projects

We've made changes to epics on your board and backlog to more closely align epics across company-managed and team-managed projects.

Epics on your board and backlog will now display the epic’s Issue summary in their lozenge and on the epic panel. Additionally, the epic color on the board and backlog will now use the epic’s Issue color.

These updates will also apply to the Epic link field in the issue view. Learn more about these changes

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

View, edit, and manage forms better in issue view

Improvements have been made to the issue view in Jira Service Management to make it easier for agents to review forms.

You can now expand forms to review and edit, then collapse them when you wish to focus on another area of an issue.

You’ll also find the ability to Make form internal now in the (...) menu on each form for easier access. Plus, we’ve made it more obvious which forms are internal only. All internal forms will display yellow to follow the same pattern used for internal comments. This makes it clear to your team what only they can see, and what the customer can.

Learn more about how to view, add, or edit a form on an issue

Import data using a comma-separated value file

Use a comma-separated value (CSV) file to import data into company-managed and team-managed projects in Jira Work Management.

Learn more about importing data into a business project using a CSV file

Get the information you need quicker and more easily

We're making some improvements to Jira Work Management. We want to make it easier for you and your teams to get to the most relevant information as seamlessly as possible. Any filters, grouping, sorting, and hidden items you’ve applied to your view will persist and remain as they were when you return to the tool. For example, if you apply a filter to the board view then navigate to a different project and come back, your filter will remain as it was before.

Effortlessly import data from Asana to Jira Work Management

Save time and effort by automatically mapping Asana project fields into a business project using the Asana importer. With a few clicks, admins can easily set up a business project and import project data from Asana. Read more about the Asana importer

Nonprofit project templates in Jira Work Management

You can now find nonprofit templates in Jira Work Management to help you and your team get started, quicker than ever.

Choose from the following templates: Grant funding management, Nonprofit program management, and Community program management.

To get started:

1. Head to the Projects tab in the main horizontal navigation and select Create project. This will take you to the template picker.
2. In the side navigation, select Nonprofit to see your template options.

Checkbox custom field is now available in the list view

You can now view and edit the checkbox custom field in your list view in Jira Work Management. This is available for both team-managed projects and company-managed projects.

You can also filter your project using the checkbox custom field in the list view.

[Learn more about custom fields in the list view|https://support.atlassian.com/jira-work-management/docs/customize-your-list-by-adding-or-removing-fields/#Add-custom-fields-to-your-list]

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Keep track of activities for team calendars in the audit log

View the history of when a calendar or custom event was added or deleted in your team calendar audit log. You’ll also be able to see who completed these actions.

To see audit log activities for a team calendar:

1. Go to admin.atlassian.com.
2. Choose your organization if you have more than one.
3. Select View audit log.

Light theme is now the default

We're removing Orignal theme as an option for the Theme selector.

The default theme for users who haven't already chosen Dark or match browser will now be Light theme.

View your table of contents instantly while editing a page

Upon adding a table of contents to a page, you can now see it instantly, and in its entirety, while editing. There's no need to publish the page first in order to view it.

Header links within the table of contents are not currently selectable but will be soon.

While editing a page, type / or select the + menu from the toolbar. Find and select Table of Contents. As headings are added to the page, they'll be reflected in the table of contents in real time.

Switch themes while using Presenter mode

You can now switch between dark and light themes while using Presenter mode.

Try this out:

1. View a page.
2. Select More actions (•••).
3. Select Presenter mode.
4. Select the Presenter settings (⚙️) cog.
5. Use the theme selector to switch on or off dark mode.

Email notifications for mentions and tasks have been redesigned

Email notifications for mentions and tasks were improved to include more context and content so that you understand what happened without having to go to Confluence.

Easier to request the access you need

When using a page link that takes you into edit mode, you have new options when you don't have permission to edit. You can request edit access as well as view the page.

Dark Mode Onboarding

We're adding a spotlight to show users the new theme switcher.

Template suggestions in the page editor

When creating a new page, you start off with popular templates featured first.

Once you begin adding a title to the page, these featured templates will be replaced by suggested templates: templates that may be a better match for your needs based on the title you entered.

1. Create a new page.
2. Start typing a page title.
3. Recommendations of popular templates will be replaced by suggested templates, based on the title you've entered.

Open external links in a new tab

When you select external links in Confluence, the page will now open in a new tab by default.

Try it out:

1. Open a Confluence page that includes at least one link.
2. Select any link.
3. The page will open in a new tab.

Pick the product theme that works best for you

You can personalize the way Confluence looks to best suit your needs. The options include Light, Dark, System, or Original (the current default Confluence theme).

To check if you have access to themes:

1. Select your avatar at the top right of the global navigation bar.
2. Select Theme.
3. Choose your preferred theme.

Control how people are added to Teams

Teams can choose if they want to require an invite or request approval from an existing member for new people to join.

For all new teams, membership controls are enabled by default. Existing teams will remain open for anyone to join.

To change membership controls for an existing team:

1. From the team profile page, select the menu icon next to Add people.
2. Select Team settings.
3. Select or clear the checkbox under Membership controls.
   1. Selecting the box will enable anyone to join the team without needing an invite or approval.
   2. Clearing the box means people will need to request approval or get an invite from an existing member.

Add a note to archived pages

Let others know why pages were archived.

When teammates archive a page (or a group of nested pages) from the content tree, they’ll be prompted with the option to add a note. This attaches a written record explaining why the pages were moved.

Confluence Premium space admins can add the same note to a selection of pages in Bulk Archive.

Notes can also be added or edited from the more actions menu in the archive (but only by the person who archived the page).

Learn more about archiving pages

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Sort resolved comments by recency

You can now sort resolved inline comments by newest and oldest order. By default comments will be sorted newest first.

Publish and update your content with more precision than ever

We’re improving the experience of publishing and updating pages and blog posts.

The improved experience aims to remove the anxiety that can emerge around content creation and distribution. It does so by providing users with more transparency and control over where a page will be located and who will be able to see it when it's published.

When you first go to publish a page or blog post by selecting Publish…, you’ll encounter a new modal that consolidates several publishing options and settings into one place. There, you’ll be able to:

• Choose where the page or blog post will go.
• Choose who will be able to view or edit the page or blog post once it is published.
• Add version comments to describe the page you are publishing. These comments can be helpful later when reviewing a page’s history.
• Schedule a publish for a future date and time.
• Convert a page into a blog post.

Other than location and access, all fields in the publish dialog are optional. Spending the time to set your preferred settings up front can save time on future updates.

Copy content with ease via the floating toolbar

We’ve updated the floating toolbar experience within the editor. The floating toolbar now includes a copy button, which makes copying page elements easier than ever!

You can use the button to copy the following content:

• Tables
• Panels
• Expands
• Media (images & video)
• Links
• Layouts
• Code snippets
• Extensions and Macros (like the Table of Contents)

Move pages and blogs easily when editing

To make moving pages and blogs easier than ever, even while creating new content, we've:

• added a pencil icon to the editor breadcrumbs at the top of every page. When selected, it allows you to move your page or blog without interrupting your editing flow.
• enabled a Move option in the more actions (•••) menu within the editor for all pages or blogs that you have permission to move. (As always for page or blog moves, you must have permission to delete and create content in the new location.)
• upgraded the dialog for moving pages in the editor to show a preview of the page tree.
• upgraded the dialog for moving blogs to look more modern and visually appealing.

Learn more about moving pages and blogs from within the editor

Transfer of page ownership between users

When a page is created, the person who creates is now known as the owner of that page. We've made it possible for page owners to transfer ownership of their page to another person at any time. Space and site admins can also transfer page ownership from one user to another.

This way, if a current page owner leaves a project, team, or company, ownership of the page can then be granted to whomever is most appropriate, and maintenance and validity of the page remains fresh.

A page owner is the ‘point person’ for a given page and their name appears in the byline, under the page title.

Learn more about page ownership and how it can be transferred

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Resize tables to custom widths

Now you can resize tables to any width, whether you're editing a fixed-width or full-width page. Use the resize handle to proportionally grow or shrink your columns, and guides to align your tables with other content on the page.

What's new?

• You can now resize tables to any width, not just the three predefined sizes (centered, wide, and full-width).
• The resize handle will replace the width selector.
• Table widths will now be preserved as you toggle between page types.
• Guides are now available to help you align tables with other content on the page.

Why is this important?

This new feature gives you more control over the layout of your tables, making it easier to create visually appealing and informative content. It also makes it easier to collaborate on tables, as everyone will see the same table size.

How do I use it?

To resize a table, select and drag the resize handle located on the right side of the table.

The columns will proportionally grow or shrink based on the table size that you set.

Confluence Premium: Delete a selection of pages at once

Space admins with Confluence Premium or Enterprise now have two options for quickly removing large numbers of pages from the content tree.

Formerly “Bulk Archive”, selecting pages in the content manager now prompts admins with the option to archive or delete them. Up to 500 pages can be archived at a time, storing them in the archive for future reference. Up to 100 pages can be deleted at a time, moving them to the trash.

Learn more about deleting pages

To remove or archive multiple pages:

1. Go to Space settings in the sidebar.
2. Select Manage page tree from the Manage pages card.
3. Select the checkboxes of the pages to be removed or archived.
4. Select the Archive or Delete button that appears at the top after selection.

To restore or permanently purge deleted pages:

1. Go to Space settings in the sidebar.
2. Select Trash from the Manage pages card.
3. Select Restore for each page to be restored, or select Purge All to permanently delete all items from the trash can.

Extended media resize experience

You can now resize media elements to any width. You can also update the pixel values for the width and height of a media element in the media toolbar.

What's new?

• You can now resize media elements to any width, not just the predefined sizes.
• Pixel values for the width and height of a media element will now be displayed in the media toolbar.
• These values can be updated to change either the width or height of a media element. Note that changing one value will update the other proportionally.
• Guides that were previously hard snapping are now soft snapping. This means that you can now select any custom size for a media element, and it will resize to that size, even if it is not a guide value.
• Guides will now show other media or elements on a page that you can align sizing to.

Why is this important?

This new feature gives you more control over the layout of your media elements, making it easier to create visually appealing and informative content. It also makes it easier to collaborate on media elements, as everyone will see the same media size.

How do I use it?

To resize a media element, select it and drag the resize handle located to the right or left of the element. The height will be resized proportionally to the width.

To update the pixel values for the width or height of a media element, open the media toolbar and enter the desired values.

Existing media

Media added to a page before this update will be using the old percentage-based sizing. To resize these items, they will need to be converted to the new pixel-based sizing. To do this, select the media item and use the drag handle to resize it, or select the Convert to pixels button in the toolbar. Media items that need conversion will have a yellow dot in their top-right corner.

Display Jira issues on a Confluence page with more options

We've made improvements to how you display Jira issues in Confluence pages. The new experience allows you to search for issues using basic keywords or JQL, and flexibility to add, remove, and reorder fields.

To insert Jira issues:

1. Create a new Confluence page or edit an existing one.
2. Type /jira and select Jira issues.
3. Search for issues with either:
   • Basic - Type in keywords to search for issues
   • JQL - Use Jira Query Language (JQL)
4. Select Insert issues.

This will display your selected issues in a table format you can interact with.

To edit your table of Jira issues:

1. Select anywhere on the table.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query using Basic or JQL.
4. Select Insert issues.

Early Access Program: Use Atlassian Intelligence in Confluence automation

Atlassian Intelligence is only available for customers who have signed up for our Early Access Program. Sign up for early access

Atlassian Intelligence for Confluence Cloud is a new virtual teammate to help you and your team to work more effectively. In Confluence automation, you can use Atlassian Intelligence to quickly generate automated rules rather than creating them manually.

To start generating rules with Atlassian Intelligence:

1. Go to your space in Confluence and select Space settings.
2. Navigate to the Automation section and select Templates.
3. Select the input box under Start Automating with Atlassian Intelligence to begin typing.
4. Describe the rule you’d like to create, including a trigger and action. You can use one of the examples provided or write your own rule.
5. Select Go to begin creating your rule.
6. Check the summary of the rule generated by Atlassian Intelligence, and add any missing components or details.
7. Once you’re happy with your rule’s configuration, select Enable rule. Your rule will be enabled and visible in the rule library.

Learn more about Atlassian Intelligence in Confluence automation

Redesigned Confluence email settings

Confluence email settings have been redesigned to be more customizable. The Daily Summary email was removed.

More detail in Smart Links with better features

We've upgraded Smart Links to show the information you need with improved features to increase your productivity.

The changes include modernised Inline, Card, Embed, and Hover display views with new layouts, shapes, colors, and fonts.

To view these changes:

1. Create a new Confluence page.
2. Copy or type in a URL.
3. Select the link.
4. Change how the link is displayed from the Smart Link toolbar.
5. Select Publish.
6. Hover over the display and interact with link elements.

Early Access Program - Display your Assets object data on a Confluence page

You have the ability to display your Assets data in Confluence using macros. This is an early access launch of a much-requested feature for Assets.

This native feature enables you to select an object schema, filter the objects stored within, and then surface those objects in a table within a Confluence page. This makes it easier than ever to track, manage, and analyze your assets wherever you need them.

Check out the Community post to join the early access program (EAP) for this feature.

To embed a table with Assets objects:

1. Navigate to a Confluence page you own.
2. Enter / on your keyboard.
3. Search for Assets in the dropdown menu search bar, then select Assets.
4. Select Insert objects from.
5. Choose the object schema that stores the objects you want to display.
6. Enter an AQL query to filter down the objects you want to be displayed. Learn more about AQL queries.
7. Select Insert objects.

Learn more about displaying Assets in Confluence

Define terms using Atlassian Intelligence

When you encounter an unfamiliar term, acronym, abbreviation, or team/project name in a Confluence page or blog, simply highlight it and then select Define.

Atlassian Intelligence will generate a definition for you, so you can get the context you need without navigating away from what you’re reading.

Better filters for admins managing guest access

Admins now have a better filtering experience to help them manage guests' access to their site.

First, we made it easier to find and assign space access to guests who have no space assigned. Just select the Guests with no access filter next to the search field.

If a guest doesn't have a space assigned, then they can't access Confluence at all.

We also added a Guests from a group filter. This will filter the guest list by members of a specific guest group.

For example, say you have a guest group in Atlassian Administration called "acme-contractors". You can add "acme-contractors" to the Guests from a group filter and get a focused view of only the guests who are members of that group.

With any filter applied, you can simply audit or you can perform bulk actions like assigning all guests matching the filter criteria to a new space.

You can find the Guests from a group filter by opening More filters.

To add a group to the filter:

1. Open the Select a group dropdown.
2. Start typing a group's name to search for it and select the one you want from the results.
3. Or select from recent groups.

You can add multiple groups to the filter field. This will show results for guests who have membership in all of the groups selected.

Confluence Premium: Discover automation in context

Space administrators with Confluence Premium and Enterprise will find it easier to learn when automating common Confluence actions could save them time. An automation prompt appears after a space admin archives a page from the content tree, hovers over a page that hasn’t been updated lately, adds a label to a page, or publishes a page title with the word “meeting”.

Each prompt links to a related rule template in space automation, which require little to no configuration to build.

Learn more about Confluence automation

More detail in Smart Links with better features

We've upgraded Smart Links to show the information you need with improved features to increase your productivity.

The changes include modernised Inline, Card, Embed, and Hover display views with new layouts, shapes, colors, and fonts.

To view these changes:

1. Create a new Confluence page.
2. Copy or type in a URL.
3. Select the link.
4. Change how the link is displayed from the Smart Link toolbar.
5. Select Publish.
6. Hover over the display and interact with link elements.

Confluence Premium: Announcement banner improvements

Product administrators with Confluence Premium or Enterprise can make widespread announcements in a configurable banner that appears at the top of Confluence.

And now multiple banners can be scheduled, archived, and copied from an announcements table. This allows product admins to manage more than one banner at a time, preserving the publication history and providing the ability to easily re-publish them in the future.

Learn more about configuring an admin announcement banner

You can find "Announcement banner" under Configuration in Confluence Settings.

Confluence Premium: 20 new automation components

Confluence automation is adding 12 new trigger and 8 new action components.

Space, product, and site administrators can use components to build rules that automatically organize content and manage team workflows. Automation is available in Confluence Premium and Confluence Enterprise.

Learn more about creating automation rules

Create new pages or Jira issues using /create

We've made it easier to create new pages or Jira issues while editing a Confluence page or comment.

To create a new Jira issue using /create:

1. From Confluence pages or comments, type /create jira.
2. Select Create Jira issues.
3. Enter issue details then select Create.

To create a new Confluence page using /create:

1. From Confluence pages or comments, type /create confluence.
2. Select Create Confluence page.
3. Enter page details then select Create.

Confluence Premium: Automation in sidebar navigation

Space administrators with Confluence Premium or Enterprise will now find it a little easier to get to Space automation.

Automation is now available as a link at the top of the sidebar, alongside other key features like Analytics and Calendars.

Learn more about Confluence automation

Sidebar links can be turned on or off by visiting Space Settings > Manage space > Edit sidebar.

Assess and prepare users in the Confluence Cloud Migration Assistant

In Server and Data Center, username is the primary identifier, that’s why many users don’t provide valid emails when creating their accounts. That’s an issue when you decide to migrate, because in cloud every user must have a valid and unique email address. Otherwise, they’ll block your migration.

To give you a hand with updating all these old and testing accounts, we’ve added a new card to the Confluence Cloud Migration Assistant that lets you:

• Assess your users to find invalid and duplicated email addresses
• View their details to identify important accounts that should be updated in your user directory
• Automatically fix all remaining accounts, for example by merging duplicates or deactivating them

A similar functionality was already available for Jira, now we're bringing it to Confluence!

Learn more about assessing and preparing users

To get started:

1. Update the Confluence Cloud Migration Assistant to the latest version.
2. Open the migration assistant. You'll see the Assess and prepare users card on the home screen.
3. Select Begin assessing to identify users with invalid and duplicated emails.

We’ve made it easier for you to set up and work with integrations

We’re introducing a new, streamlined integration framework offering an improved user experience. The framework is designed to simplify the installation and configuration of integrations while offering greater flexibility in the processes.

The initial setup and configuration steps are now more organized, with each having its own separate space. To keep things neat and tidy, the configuration page has been decluttered. You'll also find that advanced incoming rules have been integrated directly into the main configuration section, bringing everything together in one place. We've improved the readability of incoming and outgoing rules and the process of setting them up and editing them.

Learn more about the Opsgenie integration framework