• Atlassian Administration
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Bitbucket

Export accounts from domains faster

You can now directly export a list of all members in your domain to a CSV file from the Actions column. Previously you could only export accounts through Claim accounts.

When you download your CSV file, you’ll also be able to view if another organization has claimed the accounts or not. This is useful if you need to check whether another organization has claimed accounts.
How to export accounts from domains

To export accounts:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Settings > Domains.
3. Select Export accounts from the Actions column.
4. Select Export from the confirmation screen to get the CSV emailed to you.

Get fresh insights about your organization

You can now manually refresh your organization’s insight charts. Additionally, we’ve added timestamps under each chart.

If you don’t refresh your charts, they’ll automatically refresh every 24 hours. Tell me more about organizational insights

To manually refresh a chart:

1. Go to admin.atlassian.com. Select your organization if you have one.
2. Select Security > Insights.
3. From a chart, select the refresh button at the bottom left.

Filter the user list with added roles

We’ve updated the users list in the Atlassian Administration Directory. You can now filter the user list by new roles that have been split into multiple dropdown menus instead of one.

The roles we’re introducing include:

• Compass basic
• Jira Service Management stakeholder and customer
• Jira Product Discovery contributor

To filter the user list by roles:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. From the Role field, select the role you’d like to filter by.

This change only applies to user list filters for centralized user management. Learn more about the centralized user management

Health checks for application tunnels

You can now check the connection of your application tunnels to make sure they're up and running. When you do, we run a set of health checks against the tunnels and update their status with the results.

We also added new statuses that correspond to the health checks and better describe the problems that you can encounter. This should help you investigate and troubleshoot any issues with your app tunnels.

To check the connections:

1. In admin.atlassian.com, select Settings > Application tunnels.

2. You'll see the connection status for each application tunnel. You can refresh them any time by selecting Check connections.

Learn more about statuses in application tunnels

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Connect Microsoft Azure AD to Atlassian with an option that works for you

When you connect your Microsoft Azure AD identity provider to an Atlassian organization, you now have two options.

Option 1: Manually set up user provisioning

Recommended when you need:

• flexibility in setting up your Microsoft Azure Active Directory identity provider with SCIM and SAML
• to sync groups and users with no flattening of nested group structure
• to sync when you add users to your Azure AD

Learn how to add an identity provider for this option

Option 2: Automatically set up user provisioning

Recommended when you need:

• easy set up by allowing access to groups and users in your Microsoft Azure Active Directory
• to flatten your nested group structure and keep group memberships
• to sync automatically (every 4 hours)

Learn more about Azure AD for nested groups

To connect your identity provider:
1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Identity providers.

Learn more about identity providers

Control whether members use API tokens to authenticate

You can now control whether members can make API calls with a User API token into your organization’s products.

With this new API token setting, you can allow or block members from:

• Creating a new User API token to authenticate
• Using an existing User API token to authenticate

To try out the API token setting:

1. Log in to admin.atlassian.com.
2. Select an organization if you have more than one.
3. Select Security from the global navigation.
4. Select Authentication policies from the sidebar.
5. Select Settings.
6. Select User API tokens.

Keep track of activities for data security policies in the audit log

We’re now tracking activities for data security policies in the audit log.

Use the audit log to see key activities, like when a data security policy is created, activated, deactivated, and deleted. You can also see when rules have been added and removed from a data security policy.

We’ll be introducing new activities in the future to give you even more visibility over your data security policies.

Learn more about tracking activities from the audit log

To see audit log activities for all data security policies:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the More actions icon (•••).
4. Select View audit log.

The audit log will show all tracked activities for every data security policy in your organization.

To see audit log activities for a particular data security policy:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the policy.
4. Select the More actions icon (•••).
5. Select View audit log.

The audit log will show all tracked activities for your selected data security policy.

Find Atlassian Administration settings faster

You can now avoid searching every page of the Atlassian administration looking for what you need. We’ve added a new search field. From this field, you can enter a top or left navigation page title and select the page you want from the results.

To use the Administration search field:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select the search field in the top right.
3. Enter the page title.
4. Select the page you want.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Control third-party keyboards on mobile devices

You can now block third-party software keyboards on iOS devices. This prevents potential data leakage or unauthorized access to your organization’s Atlassian product data.

You can select block third-party keyboard on iOS from your mobile app policy.

To block third party keyboard on iOS:

1. Log in to admin.atlassian.com > Security
2. Select > Create Mobile app policy.
3. Select edit Mobile app policy.
4. Select block third-party keyboard on iOS.

Create custom domains for your Jira products

We removed keyword restrictions when you create custom domains. You will no longer have a fixed list to select keywords for subdomains. Instead, you have the ability to manually enter your own subdomains.

Jira family products have also been given added support. You can now select Jira products from the dropdown menu when you create a custom domain.

To create a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Product URLs.
3. Select Add custom domain. This is only visible if you have an eligible product.
4. Review the Before you add a custom domain page, and select Next.
5. Select which product you want to access from your custom domain.
6. Follow the prompts to specify your domain. You’ll need to enter two subdomains and a domain.
7. Enter a Redirect URL. This is optional.
8. Review changes and select Create domain.

Gain security insight with more charts

Get more insight into your users with four new charts. These charts allow you to see managed accounts and external users that have access to your organization, your products, and their security practices.

The new charts include domains with access to your products, users with access to your products, two-step verification for external users, and external user policy.

To access new charts:

1. Go to admin.atlassian.com. Select your organization if you have one.
2. Select Security > Insights.

Data residency is now supported in six new regions

We're launching data residency in United Kingdom, Japan, India, Brazil, South Korea, and Switzerland to allow you to control where your data is stored.

There are a few limitations with these new locations. Find out more about any limitations

We're adding these locations to the list of supported locations in phases, so expect to see updates in the coming weeks.

To schedule a data residency move for the United Kingdom, Japan, India, Brazil, Switzerland, and South Korea:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location, and select the desired country as the location.

Discover more about data residency

Data residency for Marketplace apps

When evaluating data residency for your apps, you might see some apps listed as "No action available."

This means that some app partners declare that their apps don't need to be pinned or migrated because their apps exclusively store data within the Atlassian product. Another reason is that the apps may not store any data in the scope of the Marketplace partner's data residency policies.

To request a data residency move for your apps, you will have first to move your product. Learn more about how to move your product from one location to another

Once your product has been pinned to your selected location, you can move your eligible apps to the same location. Learn more about data residency for Marketplace apps

Fixed incorrect uninstallation of Compass apps

We've fixed an issue that was causing Compass apps to be uninstalled incorrectly on the Connected Apps page. You will now see an Uninstall in Compass button that will link you to Compass where you can uninstall your apps correctly.

Object schema limits for Assets in Jira Service Management

As part of ongoing work to improve performance and reliability, we have introduced a maximum limit of 100 object schemas for each individual Assets in Jira Service Management site. Read more about how much data you can store in Assets.

Use Atlassian Intelligent to define words in the issue description

You can now use Atlassian Intelligence to define one or more words in the issue description. The definitions will be based on information found in connected Confluence spaces.

To use Atlassian Intelligence to define words:

• Make sure the description is in view mode, not edit mode
• Highlight words you need defined
• Select Define

Definitions are only available in the description in view mode.

We’re revamping the Jira import wizard

On June 30th, 2024, we're replacing the old Jira import wizard with a new and improved way of importing. In the meantime, we recommend using these tools to import your data to Jira Cloud:

• From external system to Cloud: use this CSV importer.
• From Server to Cloud: use the Migration Assistant.
• From Cloud to Cloud, use Migrate cloud site.

Finish setting up your tools from the issue view

Jira site admins can now finish setting up code, deployment, and security tools by following a link from the issue view. If a site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

To get started:

1. Go to your Jira project and open an issue.
2. In the development panel, select either:
   1. Set up code tools
   2. Set up deployment tools
   3. Set up security tools
3. From the dropdown menu, select the tool you want to set up.
4. Follow the steps to finish setting up your integration.

Add links to your design files

Your team can now link designs (Figma for now) directly to Jira issues, and track their updates live within the issue. We've also added a design icon (Jira Software for now) to the card view to make it easier to find issues with designs linked to them.

Learn how to integrate Figma with Jira

1. Install the Figma for Jira app from the Atlassian Marketplace to connect Figma to your Jira Software site.
2. From the issue view, select Add design, paste your Figma URL, then click Link.

Import your data into Jira as issues

Moving your work into Jira Software is now faster and simpler. With the new CSV importer, you can easily transfer information from tools such as Asana, ClickUp, and GitHub into Jira Software, allowing you to start working more quickly. 

To import your data,

1. Select Projects > Create project,

2. Select Import data to a new project,

3. Upload a CSV file.

The information will appear as issues in the Jira Software project.

Create a Confluence page while viewing a Jira issue

You can now create a new Confluence page while viewing a Jira issue.

People licensed on both Jira and Confluence have two ways to create a page. Access the Create menu dropdown either below the issue's title or in the Confluence content section.

The page you create will be linked to your issue, making it easier to work together.

Anyone with Confluence and Jira will see the new Create options on every issue. Add Confluence and connect it to Jira to activate this feature.

Sidebar responds to small windows or higher-zoom views

If you view Jira in a small window or at higher zoom levels, the sidebar now changes sizes to keep all controls in view. In these smaller windows, the sidebar no longer opens on hover to avoid accidental opening.

The sidebar is unchanged in views wider than 768 pixels.

When viewing Jira in a window narrower than 768px or zoomed in at 200%, you'll notice that hovering your cursor over the sidebar no longer expands the sidebar.

To open the sidebar, select the expand sidebar button ( > icon). Select the button again to collapse the sidebar. You can also select the edge of the sidebar itself to expand and collapse it.

Get better results by refining your search with more criteria

We’ve added support to fields like description, environment, epic name, Atlas goal, Atlas project, time in status CHART, and custom fields of the type paragraph, short text, and read-only. Additionally, we’ve added support to configure all fields as columns in the List view.

To get started with this change:

1. Go to your project's sidebar.
2. Select Issues.
3. Select More+ to use these fields.

Searching for issues just got faster in Jira Cloud

We’ve modernized, optimized, and redesigned the way you search for issues. With features like smart syntax highlighting and enhanced autocomplete, the new JQL editor lets you build powerful queries for accurate search results. Configure and reorder columns to see what’s most important to you. Explore the new issue search in Jira Cloud

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

Enable Media Inline for Jira issue view

This release enables media inline for Jira issue view.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

OAuth upgrade for Microsoft email servers

With Microsoft deprecating basic authentication, all Microsoft mail servers need to be reconfigured using OAuth. OAuth simplifies your sign in process and is more secure compared to basic authentication.

To configure your Microsoft mail server using OAuth:

1. In the Navigation bar, select Settings > System.
2. Select Incoming mail.
3. Select Add incoming mail server.
4. Give your mail server a name and description.
5. Select Sign in with Microsoft.
6. Select Add.

Learn more about how to configure your mail server.

Health checks for application tunnels

You can now check the connection of your application tunnels to make sure they're up and running. When you do, we run a set of health checks against the tunnels and update their status with the results.

We also added new statuses that correspond to the health checks and better describe the problems that you can encounter. This should help you investigate and troubleshoot any issues with your app tunnels.

To check the connections:

1. In admin.atlassian.com, select Settings > Application tunnels.

2. You'll see the connection status for each application tunnel. You can refresh them any time by selecting Check connections.

Learn more about statuses in application tunnels

Update to the create issue mini window

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

Developers can now quickly determine what to work on next with automated suggestions

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

1. Go to your Jira board and select your avatar.
2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
3. Select the call to action if you want to work on the suggestion.

Customize priorities for your projects

As a Jira admin, you can configure priorities that work best for projects so that your team can select the right priority for their issues. Learn more about priority schemes.

Custom navigation colors are now compatible with dark theme

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Work more securely with your collaborators in Jira Cloud

Keeping privacy and security in mind, the Browse projects permission lets users in a project see a list of recommended users for fields like mentions, reporter, watchers, custom user field, custom multi-user field, custom people fields, and approvers. Learn more about restricting global permissions to users and groups

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Issues and comments created from an unknown email will now use Default Reporter

Our Jira Incoming Emails component has had an update. When an email is received from an unknown email address, and the sender isn’t a Jira user, a new user will no longer be created. The person you selected in your settings as the Default Reporter will be used instead when creating an issue or comment from an email.

Use filters to search and display Jira issues

Now you can use filters to search for Jira issues and display them in a list, without leaving the Confluence page.

This improvement follows the release that allows you to search for issues using keywords or JQL, and flexibility to add, remove, and reorder fields.

How to display Jira issues in a list

Start using filters to search for Jira issues:

1. Edit a Jira description or comment.
2. Type /jira and select Jira issues.
3. With Basic selected, use the filters to search by Project, Type, Status, or Assignee.
4. Select Insert issues.

This will display your selected issues in a list format you can interact with.

To edit your list of Jira issues:

1. Select anywhere on the list.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query using Basic or JQL.
4. Select Insert issues.

Display issues in a table

We're rolling out improvements to how you display Jira issues in descriptions or comments. The new experience allows you to search for issues using filters, keywords or JQL*.* It also gives you the flexibility to add, remove, and reorder fields.

To insert Jira issues:

1. Type /jira and select Jira issues.
2. Search for issues with either:
   • Filters - Use filters to narrow down your search
   • Basic - Type in keywords to search for issues
   • JQL - Use Jira Query Language (JQL)
3. Select Insert issues.

This will display your selected issues in a table format you can interact with.

To edit your table of Jira issues:

1. Select anywhere on the table.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query.
4. Select Insert issues.

Add a linked sprint retrospective page for organizations that are new to Confluence

When you complete a sprint, you will now have the option to create a sprint retro in Confluence even if you don't currently have Confluence in your organization. Users who opt in will follow the sign-up flow and create a page that can be linked directly to a Jira issue.

Create new Confluence pages or Jira issues using /create

We've made it easier to create new Confluence pages or Jira issues while editing a description or comment.

To create a new Jira issue using /create:

1. From Jira descriptions or comments, type /create jira.
2. Select Create Jira issues.
3. Enter issue details then select Create.

To create a new Confluence page using /create:

1. From Jira descriptions or comments, type /create confluence.
2. Select Create Confluence page.
3. Enter page details then select Create.

More ways to customize your announcement banner!

Admins can customize and share important messages using the announcement banner with added formatting options such as bold, italic, and underlined rich text, bulleted and numbered lists, links, emojis, and background colors.

To create an announcement banner:

1. Select Settings (⚙) > System under Jira settings. 
2. From the sidebar, select Announcement banner. 
3. Write and format your message and select a color for your banner. 
4. Use the toggle options to show the banner and to enable end users to dismiss the message.
5. Set the banner visibility as Private or Public.
6. Select Publish now.

View and add apps to roles within Assets

A new column in the roles table within Assets now gives you the ability to view, add, or remove apps.

Apps have similar permissions as those granted to Users. Assets data-import apps will be added automatically to the object schema manager role when a new import is created for that app and schema. You can also add or remove it manually after you install the app.

We've also added some extra descriptors to the page to help explain how roles work within Assets in Jira Service Management, and separated each role into its own table for ease of visibility and use.

Editing your issues in issue navigator just got easier

Directly edit summary, labels, and due date fields in the issue navigator without the hassle of going into each issue.

To edit these fields:

1. Select Issues on the project sidebar.
2. In list view, select a summary, due date, or labels field and make changes.

New ways to manage email notifications from Jira

We've moved notification preferences out of your Personal settings page into its own Notifications space where we can continually develop ways for you to take control of your Jira notifications.

We've also replaced the old notification configurations with 10 notification preference options, so you have even more control of what notifications you actually want to receive.

To see the change:
Select your profile and settings icon, then select Notifications.

Filter issues by organization

We've added a new field to the issue navigator so you can filter issues by organization.

To use this new filter, from the issue navigator, select More, then Organization in the dropdown.

Maximum cardinality limit on multi-value attributes in Assets

Assets in Jira Service Management is a database and so requires a combination of good data modeling and a great deal of processing power to handle large amounts of data. Here are recommendations for how to structure your data for Assets schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we're introducing a maximum cardinality limit of 20,000 per object type attribute for Assets. Read more about recommended data structures for Assets.

Exceeding these limits can cause performance and reliability issues, therefore each site cannot create further items once they reach the limit. You can find out how many objects your site currently contains using the feature usage screen. Read more about how to track your usage.

Assets import file size validation

As part of ongoing work to improve the performance and reliability of Assets in Jira Service Management, this change validates whether or not an uploaded import file exceeds the 250mb limit and lets the user know if so.

Search for issues faster from your team-managed projects

We’ve enabled issue navigator for team-managed projects.

Select Issues on the sidebar of your team-managed project to access features such as smart syntax highlighting and enhanced autocomplete. You can also configure columns and have easy access to the JQL editor, which can help you build complex searches using Jira Query Language (JQL). Read about searching for issues in a project

Visual update to label validation messages

We've updated the appearance of validation messages when updating label fields in the Issue View. These messages will now appear in a raised box above the labels input.

Inline edit to rename dashboard gadgets

We've made renaming gadgets a little faster. When you're editing a dashboard, you can now simply select a gadget's title to rename it. As a result of this change, we've also removed the "Rename" option from the "More actions" menu for gadgets.

To try it out:

1. Open a Jira dashboard that you can edit.
2. Select Edit.
3. Select the title of a gadget.
4. Rename as desired then select the checkmark to save your change.

No longer including subtasks when calculating total issues in the backlog for company-managed projects

Subtasks will no longer be included when calculating the total issues that are displayed above each section in the backlog for company-managed projects.

If you filter out everything except subtasks in the backlog, the total issue count above each section will appear as 0.

Filter issues by work category

We've added a new field to the issue navigator so you can filter issues by work category.

To use this new filter, from the issue navigator, select More, then Work category in the dropdown.

The team field in Jira issues now shows the team icon

Previously, selecting the team field in an issue would prompt a search displaying the singular "Person" icon. The correct "Team" icon now shows to indicate what should be selected for the field.

Enhanced importer experience

Starting April 2024, an enhanced importer experience will be available for Site and Org admins.
After June 30th 2024, only Site and Org admins can import data using this experience.
Until then, everyone can use the current CSV importer.

Updates to how you insert canned responses

We’ve now made it easier to insert canned responses. You can select Enter or double-click to easily insert the chosen response into the comment box.

Read more about inserting a canned response

Company-managed projects: Create, edit, and delete columns directly on the board

If you want to quickly add or update a column on your board, you don’t need to go far. You can now create, rename, move, set constraints for, and delete columns without leaving the board. You’ll still have the ability to do all of the above in your board’s settings page, but if you’ve only got time for a quick fix, we’ve now got you covered!

If you’re a project or board admin for the board you want to update, you can try the following changes:

• To create a column, select the + icon to the right of all columns.
• To rename a column, select its name to edit directly.
• To move a column, select its top, then drag the column to its new position.
• To set column constraints, right-click its name or hover to select more actions (•••) > Set column limit.
• To delete a column, right-click its name or hover to select more actions (•••) > Delete.

Custom name for Story points now shows in plans

For those who've configured their site to use a custom name for the story points value, that custom label will now show in all places that previously used "Story points" in plans.

View critical vulnerabilities on your work suggestions panel

These will be related to issues in your sprint.

1. Go to your Jira board.
2. Select your avatar. Your work suggestion will open.
3. Look for a critical vulnerability suggestion, and select the card to view more information.

Finish setting up your development tools from the issue view

Jira site admins can now finish setting up code and deployment tools by following a link from the issue view. If any site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

If a code tool has been installed but not configured, we'll show a link to Set up code tools.

If a deployment tool has been installed but not configured, we'll show a link to Set up deployment tools.

To get started:

1. Go to your Jira project and open an issue.
2. In the development panel, select Set up code tools (or Set up deployment tools).
3. In the dropdown, select the tool you want to set up.
4. Follow the steps to finish setting up your integration.

Refine your board with quick filters

Refine the issues that appear on your board by creating a quick filter based on Jira Query Language (JQL).

This is a refreshed experience — the modernized UI is also more accessible and we've improved the overall UX to make filtering snappier and simpler.

To create a quick filter, navigate to your board, then select More ... > Configure board. Find the Quick filters page, then select Create quick filter.

Know when you have new work suggestions

When you have tasks in the panel, you'll see a badge notification on the work suggestions button.

1. Go to your Jira board.
2. Find the button next to your avatar.
3. You'll notice a blue bubble if you have work suggestions available.
4. Select the button to open the work suggestions panel and view the added tasks.

Connect your tools while creating a new project

We’ve updated the way you connect code and documentation tools when starting a new scrum or kanban project in Jira Software.

Depending on which tools are already connected to your site, you can quickly connect your team’s code repositories, security containers, and Confluence spaces.

To get started:

1. From the top menu, go to Projects > Create project.
2. Choose a project template, a project type, and enter a name and key for your new project.
3. From the the Connect your tools screen, connect your code repositories, security containers, and Confluence spaces.

You’ll see this screen and be able to connect your work if you have one of these tools connected to your site:

• Bitbucket
• GitHub
• Confluence
• Snyk
• JFrog
• Mend
• Lacework
• Stackhawk

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

New Parent field in company-managed projects

We're improving the way you associate epics with your bugs, stories and tasks in Jira by replacing the existing Epic link and Parent link fields in company-managed projects with the Parent field, consistent with team-managed projects. Read more about these changes on the Community

With this release, we've introducing the following changes:
• the Parent field is now available when creating new schemes and layouts
• the existing Epic link and Parent link fields have been replaced with the Parent field in the issue view, and when creating new issues and workflow transitions
• the Add parent feature seen in team-managed projects has now been added to the company-managed issue view
• the parent JQL function now includes the functionality of the epic link, parent link and parentEpic functions

Advanced Roadmaps - New navigation

Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

Organize and track work against Compass software components

You can now link issues to Compass components from any company-managed Jira Software project.

This helps your team organize and track work in Jira against elements of your software architecture cataloged in Compass – so you can understand the impact of that work; prioritize work more effectively; and find the information you need to get that work done faster.

Learn more about Compass components

Switch to Compass components (project admins)

1. In your project sidebar, select Components.
2. Check that Compass components are turned on. Next to Create component, it should say Compass components. If it says Jira components, select it and switch to Compass components.
   • Jira components won't be deleted, and they'll still be visible on issues they were previously linked to. You can switch back to Jira components at any time.

Read the full documentation

Link issues to Compass components

If you don't have Compass yet:

1. On the Components page, select Get Compass free. It'll take a couple of minutes to set up.
   • Only site admins can do this; if you're not a site admin, you can send a request to your site admin to get Compass.

If you have Compass, but don't have any software components:

1. On the Components page, select Create component. Compass will open in a new tab.
2. Fill out the information for the new component, including the name, type, owner team, and related source code repository link. Read more about creating Compass components
3. Open any issue in your project.
4. Select the Components field, and choose the Compass component you want to link to the issue.
5. The component and its linked issue will appear on your project's Components page; and you can search for the component in the backlog, boards, and issue navigator.

If you have Compass, and have software components:

1. Open any issue in your project.
2. Select the Components field, and choose the Compass component you want to link to the issue.
3. The component and its linked issue will appear on your project's Components page; and you can search for the component in the backlog, boards, and issue navigator.

Read the full documentation

Connect pending Bitbucket workspaces on the Code page or the development dialog

If someone in your team has begun the process to connect Bitbucket with your Jira site, you can now complete the connection process on the Code page or in the development dialog. You must be a Jira admin to do this.

To connect pending Bitbucket workspaces on the Code page:

1. Go to Code in your project menu.
2. Select Connect workspace in the blue banner to connect a workspace.

To connect pending Bitbucket workspaces using the development dialog:

1. Navigate to an issue in your project.
2. Open the development dialog by selecting either a branch, commit, pull request, build, or deployment from the development panel.
3. Select Connect workspace in the blue banner to connect a workspace.

Read more about integrating Bitbucket with Jira

Move a mighty amount of issues from a completed sprint

Didn't get through all the issues you'd planned to in a sprint (we're talking more than a thousand or so)?

Take a moment to pause while they're dropped into a new sprint, a sprint that you've already created, or your backlog.

Change Atlas goals assignments from your plan

In December, we rolled out the ability to view Atlas goals on your plan. With the rollout of this feature, you can now change the value of the Atlas goal field in your plan to realign your work with different goals.

Track and triage incidents affecting your services in Jira

We’re excited to roll out the new incidents feature in Jira Software Cloud.

This feature pulls in data from connected incident management, monitoring, and observability tools, so your development team can have a holistic view of incidents impacting services they are responsible for.

Our first supported product is Jira Service Management, and we plan to add support for more incident management and observability tools soon.

By turning unexpected incidents into manageable, visible work, you can improve your team’s focus on quick resolution and internal review while building proactive work practices to prevent incidents from happening again.

To get started with the incidents feature:

For some customers who use Jira Service Management, the feature will be available and automatically appear under Operations in the list of features.

To turn it on manually:

1. Go to Project settings > Features.
2. Toggle Incidents on.

We're gradually rolling out the incidents feature over the next few weeks to specific customers. If you don't see it yet, check back again soon.

Move plans to trash instead of deleting them

When you delete a plan, it's now held in the trash for 60 days before being permanently deleted.

This differs from before when planners would select Delete, confirm their decision, and the plan would disappear like Andy Dufresne from Shawshank Prison.

Find out how to delete a plan using this new, less destructive manner

Link issues to connect work across teams and projects in Jira

We’ve introduced the ability to link issues directly on the board. You can now surface dependencies and related work to get a clearer picture of how work is progressing. Issues can be linked across different projects in Jira, which means that it’s easier than ever to keep software teams connected to the business, and vice versa.

Read the full documentation

To link issues directly on the board:

• Right-click on an issue or hover to select more actions (…).
• Select Link issue.
• Select a link type, then select the issues you want to link. If you want to link an issue that hasn’t been created yet, select Create linked issue.
• Select Link.

To show linked issues on the board:

• Select View settings in the top right of the board.
• Select the toggle to switch on Linked issues.

Edit a completed sprint

Things change, so if you ever need to update name or goal of a completed sprint, you can.

From your Sprint report, go to More *...* > Edit sprint.

From your Timeline, select the sprint schedule bar, then More *...* > Edit sprint.

We’re making it easier for your team to access the products they need

Before, people who weren’t admins had to request to access Jira Product Discovery. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Jira Product Discovery without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Jira Product Discovery. They won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

Parenting a team managed epic with a company-managed initiative is now possible in Plans

To help you better integrate work across project types, you can now assign a company-managed initiative as a parent to a team-managed epic. Configuring a hierarchy level above epic is only possible in Premium or Enterprise editions.

Configure your timeline

Configuring your timeline is now more accessible, with screenreader and keyboard support and a modern experience to enable, disable, or schedule work on the timeline.

From your Board, go to More *...* > Configure board, and find Timeline in the menu*.*

We've made it easier to set up Slack and Microsoft Teams for incident management

When you connect your Slack workspace and Microsoft tenant with Jira Service Management to use it for collaborating on incidents, the project admin needs to manually turn on the chat tool for every service project before responders can create chats and meetings for incidents. We realized this is not intuitive nor productive for our admins.

From now on, the Slack workspace and Microsoft tenant will be automatically turned on for all service projects once it's connected to your Jira site. We believe this saves project admins the time they'd otherwise spend turning on the chat tools for every service project.

Read more about using chat tools to resolve incidents

Use your existing Slack channel to collaborate on incidents

Previously, Jira Service Management helped your incident responders immediately create a new Slack channel to collaborate on an incident.

Now, you can even add an existing Slack channel to an incident, allowing you to link multiple incidents to the same Slack channel. This way, your team can easily manage multiple incidents and be notified of the latest activity through the same Slack channel.

How to add an existing channel to your incident

Go to your incident and select Add channel in the Slack field in Details. In the Create new or select existing channel option, select Select existing channel. Finally*,* select your Slack workspace and channel and select Add.

Read how to use chat and video tools to resolve incidents as a team

Updated read-only version of Workflows

We've updated the read-only version of the Workflows page in Project settings for project admins. The new page looks more modern, has a faster load time, and will allow us to make more changes in the future. Note that we've also removed the text preview functionality.

Create request types using Atlassian Intelligence

We’ve bundled all your options under Create request type, so you can choose to either create from blank, from a template, or now using Atlassian Intelligence (AI) in the one place.

Select Create using AI to spend less time figuring out what kind of request types to create for your project, and instead get suggestions using Atlassian Intelligence.

Simply describe what type of work your team typically manages, and Atlassian Intelligence will provide you with a number of suggestions you can choose to create based on your prompt. Select a suggestion if you wish to create it, or choose to enter another prompt for more suggestions.

Add anyone as a stakeholder, no agent license needed

We’re introducing the stakeholder role in Jira Service Management. Now you can add anyone as a stakeholder.

If you’d like someone to be informed about an incident’s progress to take necessary precautions and actions, add them as a stakeholder. They’ll only receive updates about incidents, and won’t have product access.

This feature is available only on Premium or Enterprise plans of Jira Service Management.

Read more about adding stakeholders

You can assign users a Stakeholder product role on Jira Service Management, through Atlassian Administration > Directory. You can invite new users or assign existing users as stakeholders.

Usage tracking for features

Ever wonder just how many objects you've got in Assets? How many schemas? Or maybe how many people are having conversations with your virtual agent? Well, wonder no longer! Now you can track your usage for certain Jira Service Management features such as Assets and virtual agent in one easy location.

To track your usage in a given feature:

• From the top right of your screen, select Settings (cog) > Products.
• Under Jira Service Management, select Feature usage.
• View the Assets tab for the number of schema objects and schemas.
• Otherwise, select Virtual agent for the number of assisted conversations and conversations.

New project details page for company-managed service projects

We've redesigned the project details page for company-managed projects to match the clean, sleek look of our team-managed project details page. As part of this update, you can also enjoy more formatting options for the project description.

Updates to how you create projects in Jira

Creating projects in Jira is now simpler with our new template library. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works.

Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive:

• Next-gen projects are now named team-managed projects. The functionality itself remains the same and continues to be ideal for independent teams who want to control their own working processes and practices in a self-contained space.

• Classic projects are now named  company-managed projects. Setup and maintained by Jira admins, company-managed projects remain the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow.

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

View, edit, and manage forms better in issue view

Improvements have been made to the issue view in Jira Service Management to make it easier for agents to review forms.

You can now expand forms to review and edit, then collapse them when you wish to focus on another area of an issue.

You’ll also find the ability to Make form internal now in the (...) menu on each form for easier access. Plus, we’ve made it more obvious which forms are internal only. All internal forms will display yellow to follow the same pattern used for internal comments. This makes it clear to your team what only they can see, and what the customer can.

Learn more about how to view, add, or edit a form on an issue

Introducing a new workflow editor in company-managed projects

We're building a new workflow editor for your company-managed projects!

If you're familiar with team-managed projects, you might be familiar with the new workflow editor - it's a faster, cleaner, more intuitive experience for creating and editing your workflows.

In our first release, we're making the new editor available for Jira Service Management projects so you can start using it right away, but we still have more work to do to bring across all the features from the old workflow editor.

While we continue building the new editor, you can switch between editors as needed using the Open in old editor or Open in new editor options. You can also select a default editor so that your workflows always open in the editor of your choice. Just select Change default editor and follow the steps to make your choice.

If you have feedback on your experience with the new editor, we'd love to hear it. Make use of the feedback options in the editor to let us know your thoughts.

Learn more about the new workflow editor.

Reports now available for Assets

Get a a comprehensive overview of your Assets performance, simplify your analysis process and gather valuable insights at a glance with the new reports dashboard for Assets in Jira Service Management.

Things to note:

• This functionality will disabled for customers who have signed HIPAA and have tagged Jira Service Management. We are working to enable it but this will take a few more days.

• Customers who have moved their Jira Service Management instance to the Switzerland Data Residency region will not have any data available in reports.

To get started with the reports for Assets dashboard:

• Go to Assets
• Select Reports (to the left of Configuration)

Improved search results in your help center

Your help center's search results will now also include links to external resources that you've added to your service projects. This means customers can find links to useful self-service articles and more from tools outside Jira Service Management in your help center, making their search experience more comprehensive and efficient.

Find out more about adding external resources to your service project.

Create new request types with ease in team-managed projects using request type templates

Recently made available in company-managed projects, we’re now bringing the time-saving benefits of the new request type templates to team-managed projects (TMPs).

Instead of creating a new request type from scratch, you’ll have the option to browse a library of templates designed for a range of different teams and use cases, and select one to quickly create a new request type that you can edit later.

These request type templates act as a starting point for Jira admins who are new to Jira Service Management, as well as those Jira admins who are looking to create consistency across multiple projects, or further customize their project to meet changing needs.

To create a new request type using a template:

• From the navigation on the left, select Project settings, then Request types.
• At the bottom of your list of request types, select Add request type, then select Create from template.
• Browse, search, and Preview the different templates.
• Select the template you want to use to create your new request type.
• Review and update the request type’s name, description, and icon, then select Save.

Get field suggestions using Atlassian Intelligence

Unsure what fields to add to your request forms in Jira Service Management? Now you can use Atlassian Intelligence (AI) to suggest fields based on what type of request you're creating.

Simply select Suggest fields when in the request form tab of a request type to try it out yourself. These suggestions could include a selection of existing fields you can add right away, plus suggestions for custom fields you can choose to create.

Chat in Slack: Emoji shortcuts are now powered by Jira automation

Emoji shortcuts, based off Halp’s legacy recipes, now use Jira automation’s powerful no-code engine. With this change, admins can manage all automation rules in one place and emoji reactions can be used to edit issues created by Assist in Slack — all allowing for a simpler configuration experience.

If your projects have custom emoji rules, you have until June 4, 2024, to set up similar ones in automation. After that date, the emoji shortcut feature in chat settings will no longer function.

Find out more in our Community blog

Before you start setting up your new automation rules, keep in mind:

• The ticket emoji shortcut used to create issues isn’t affected by this change, so you don’t need to set this up in automation.
• You need to set up the eyes emoji shortcut, which assigns agents to issues. Tip: Use the template from the Emoji shortcuts tab in chat settings to quickly set up this automation.

To set up emoji rules in automation:

1. From your project settings, select Automation.
2. Select Create rule.
3. Select Emoji reaction to Slack message as your trigger*.*
4. Select Turn on rule, name your rule, and then Turn on rule again to save.

To help test your new emoji rules, you can now turn off emoji shortcuts in chat without deleting them:

1. Set up your emoji rule in automation.
2. From the Emoji shortcuts tab in chat settings, find the rule to turn off.
3. Use the toggle to turn off the rule.
4. Test to your satisfaction.

Workflows now visible in request types settings

On the request types settings screen, the associated workflow for each request type is displayed in a new Workflow column, making it easier for admins to view and edit their request types' workflows.

From your service project's navigation on the left, select Project settings, then Request types. You'll see a list of the request types that exist in your project, along with their associated issue types, workflows, and portal groups.

Each workflow name acts as a link that allows:

• Jira admins to view and edit the workflow
• Project admins to view the workflow.

Any invalid workflows will be noted in place of the workflow name, and hovering over the 'Invalid workflow' text will reveal a tooltip with guidance on how to resolve the issue.

You can still manage your workflows by going to the More actions menu to the right of each request type, and choosing one of these options:

• View and edit workflow
• Replace with existing
• Replace using template

Replacement of the 'match any attribute' in Assets

As part of ongoing performance and reliability work, we're replacing the 'Match any attribute' toggle found in the quick search with an alternative that allows you to select specific attributes to be included in the search.

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Portal group is now a required field when creating a new request type from a template

When creating a new request type by selecting one of the templates from the request type template library, you'll need to either select the portal group where you'd like the request form to appear, or select the option to hide it.

This selection will ensure that the form appears in the correct place and can be easily found and used by help seekers. Alternatively, you can hide the form so that it cannot be seen anywhere in the portal.

Portal groups are used to organize request forms in your portal. 
Read more about portals and portal groups

To select the portal group where you'd like your new request form to appear:

• From your navigation on the left, select Project settings, then Request types.
• Select Create request type, then Create from template.
• Browse the template library, then Select the template you want to use.
• On the request type details screen, select an option from the Portal group field's dropdown list, then select Save. You'll have the option to select from any of the portal groups that exist in your project.

Data limits for object schemas in Assets

Assets in Jira Service Management is a database and so requires a combination of good data modeling and a great deal of processing power to handle large amounts of data. Here are recommendations for how to structure your data for Assets schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we have introduced limitations on how many objects, attributes, and attribute characters can be stored inside schemas within each individual Assets in Jira Service Management site. Read more about how much data you can store in Assets.

Exceeding these limits can cause performance and reliability issues, therefore each site cannot create further items once they reach the limit. You can find out how many objects your site currently contains using the feature usage screen. Read more about how to track your usage.

Bug fix: Security settings for customer notifications requiring approval

We fixed a bug in the customer notifications page for company-managed project settings. Now, changes to the Security settings for notifications where approval is required will save correctly.

For those using the Free plan of Jira Service Management, we also made a small update to the position of the 'Save' button. You can now find the save button at the end of the 'Approval required' page, rather than under the Security settings heading.

Enhanced custom field functionality for approvals configuration

As part of our continuous efforts to enhance project flexibility, custom fields with the correct field context can now be used during approvals configuration. This change allows you to tailor your approvals process more closely to fit your specific project needs.

Previously, users were limited to using fields with global contexts as approver sources when configuring approvals.

This update means that any custom fields linked to a project via a workflow can be used to set an approval step. To review or update the contexts for your custom field and associate it with a particular project:

• From the top navigation of your service project, select Settings, then Issues.
• From the navigation on the left, select Custom fields.
• Select the custom field you want to update, then select the Contexts tab.
• You'll see the context(s) applied to the custom field, and also have the option to Create, edit, or delete contexts.

Contextually create issues

We've made some improvements on how you create issues in context of the view you're in. The board, list, calendar, and timeline views all have been improved so you can create issues more easily, quickly, and contextually.

• List and board views: create a new issue between two issues by hovering your cursor and selecting the plus icon. Enter your issue summary then press enter.
• Timeline view: create a child issue when you hover your cursor over the issue and select the plus icon. Enter your issue summary then press enter.

Connect Google Drive in Project Pages

Project pages previously only connected to Confluence. Users can now connect and view Google Drive files from within Jira

Any updates made to Google Drive files within Jira are automatically synced, ensuring that all team members are working with the most up-to-date information.

The integration provides an option to search for and link existing Google Drive files to Jira issues, making it simple to associate relevant files with specific tasks.

To get started with connecting Google Drive to Jira Software:

If you’ve never used project pages before:

1. Select Connect Google Drive
2. Select sign in with Google
3. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
4. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project
5. Select connect shared drive

If you have Confluence connected to project pages:

1. Select the Add Google Drive tab
2. Select Connect Google Drive
3. Select sign in with Google
4. Log into your Google and grant access to your shared drives in your account. Close this tab and return back to Jira.
5. Select the shared drive you want to connect from the dropdown. Your shared drive will be visible to anyone in your Jira project.
6. Select connect shared drive.

That’s it! Once you’ve connected a shared Google Drive to Jira, it will be synced to your Jira project.

View, edit, and manage forms better in issue view

Improvements have been made to the issue view in Jira Service Management to make it easier for agents to review forms.

You can now expand forms to review and edit, then collapse them when you wish to focus on another area of an issue.

You’ll also find the ability to Make form internal now in the (...) menu on each form for easier access. Plus, we’ve made it more obvious which forms are internal only. All internal forms will display yellow to follow the same pattern used for internal comments. This makes it clear to your team what only they can see, and what the customer can.

Learn more about how to view, add, or edit a form on an issue

Colourful categories

Project admins can now assign colours to categories from the list view in Jira Work Management.

Manage custom fields for your project in context of the list view

You can now create and manage custom fields in context of the list view. Certain types of work may require specific information for your team to get the job done. Jira Work Management now allows you to create and manage these additional fields in context of the list view to save you from navigating away from your work. This will help your team with viewing the right, relevant information upfront when completing tasks.

To get started with the change, select the plus symbol at the top right of your list view to show or hide more fields, and manage your custom fields.

See all your attachments in one place

We’re introducing a new view so you can see any attachments added to issues in your project. This means you no longer need to search through issues to find a specific attachment.

We’re slowly rolling out this feature, so don’t worry if you can’t see this yet.

If this is already available for you, you can see all the attachments in your project by selecting Attachments from the project view navigation.

From Attachments, you can download an attachment by hovering over it and selecting the download button that appears. You can delete an attachment by hovering over it and selecting the delete button, which removes it from Attachments and the issue it was attached to.

Template bundles in the project create page

Effortlessly create between 2 to 6 projects at once, with bundles. We're helping streamline your project creation process and minimizing the need for repetitive manual tasks. Whether you're working in Jira Work Management, Jira Software, or Jira Service Management, bundles guarantee a smooth project creation experience.

Choose from two pre-set bundles: the Marketing or the IT team bundle. And if they don't fit your requirements, you have the flexibility to customize and create your own bundle.

There are a few ways you can create a bundle, one way is to:

1. Select the plus icon + in the project sidebar
2. Choose More templates from the dropdown
3. Select Bundles

Another way to create a bundle is to:

1. Select Projects > Create project in the top navigation bar
2. Select Bundles

Import data from Jira Software to Jira Work Management

Moving your work from a software project in Jira Software to a business project in Jira Work Management just got easier.

Use the importer to directly import your existing software project data into a new Jira Work Management business project. This helps save the effort of manually moving data and ensures the project information is relevant and accurate. Not to mention, your teams now get to work in the Jira that best fits their use case.

Keep your board's background when you import from Trello

Trello backgrounds are now imported into a project. Preserve your board's identity even when you're moving it over to Jira.

You can import Trello boards when you sign up, or when you create a new project from templates.

Publish Jira Product Discovery views

Publish a read-only view with any person inside and outside their organization using their email address to make the team’s roadmap available to your leadership, save time for product teams who handle a big question load, or strengthen customer engagement by showing what's coming up.

This feature is disabled for all creators by default and has to be enabled by the project admin.

1. To publish a view, select the view you want to share, and at the top right side of the screen, click Publish.
2. In the publishing dialog, enter the name, group, or emails of the people with whom you want to share the view.
3. Select Settings at the bottom of the publish dialog to refine the information you want people to see in the view.
4. Enable the toggle for the information you want to share in the view.
5. Before publishing, click Preview.
6. When you’re ready, select Publish. Once the view is published.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Calculate delivery progress based on story points

With enhanced calculation options, the delivery progress can now better reflect the size of your linked delivery tickets in Jira Product Discovery. You can easily configure the field to display progress based either on the number of issues per status or on the number of issue story points per status.

Creators can configure the delivery progress field:

1. Click the Delivery progress field to open the Delivery tab, or select a specific idea and go to the Delivery tab.
2. On the Delivery tab, click the delivery progress bar, and then select Configure delivery progress.
3. From the dropdowns, choose the most suitable options to display the delivery progress:
   1. Default or Simple for the estimation type
   2. Issue count or Story points for the estimation values

Learn more details about the estimation rules and configuration options.

We’re making it easier for your team to access the products they need

Before, people who weren’t admins had to request to access Jira Product Discovery. This request was sent as an email to their admin who could then approve or deny the request.

Now, people who aren’t admins can try Jira Product Discovery without having to send a request to their admin. The admin(s) will get an email and notification when it happens.

This change is only available if someone is on a Free site and wants to try a Free product. Only one person can try Jira Product Discovery. They won’t have admin permissions.

This means it’s easier for people to access the Atlassian tools that they need, and try them out for free.

Admins can always go to admin.atlassian.com to edit user and product permissions.

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Confluence Premium: Content manager in sidebar navigation

Space administrators with Confluence Premium or Enterprise will now find it a little easier to manage their content.

The content manager (formerly bulk archive) is now available as a link in the top section of the sidebar, alongside other key features like automation and analytics. Use it to filter for inactive pages and assess the state of content before applying actions like archive or delete to hundreds of selections at at time.

Learn more about the content manager

Sidebar links can be turned on or off by visiting Space Settings > Manage space > Edit sidebar.

Catch up quickly with page comments summary

Now, Atlassian Intelligence can summarize page comments for you, making it easier and faster to catch up on important feedback. Just navigate to the bottom of the page, above the first page comment, and select Summarize comments.

New comments since you last checked? Select the refresh icon to generate a summary that includes all the latest feedback.

Configure and display labeled content with clarity and ease

You can now find and customize the Filter by label macro (formerly known as "Content by Label") more easily than ever, thanks to the following changes:

• New and improved name and icon for instant discovery.
• A simpler filtering experience with a more clearly organized dropdown menu.
• An overall clearer and better organized set of options in the configuration modal, for faster and easier customization.

Customize and display recently updated content with enhanced control and ease

You can now find, customize, and display the Recent updates macro (formerly known as "Recently Updated") more easily than ever thanks to the following changes:

• New and improved name and icon for instant discovery.
• A simpler, more intuitive configuration experience with separate Basic and Display config tabs.
• Clearer in-product guidance around setting up and customizing this macro.

Confluence Standard: Nested actions available

Nested actions, previously available as premium functionality, are now available on all paid plans. This allows users with Confluence Standard to archive or delete entire branches of the content tree at once.

Up to 500 nested pages and/or whiteboards can be archived together.

Up to 100 nested pages and/or whiteboards can be deleted together.

Learn more about archiving content or deleting content

1. Find a parent item in the content tree and hover over the title
2. Select More actions (•••)
3. Select Archive or Delete
   1. ) A screen will inform you how many nested items there are
4. Check the box to include them
5. Follow the remaining prompts to either Archive or Delete them

Content nesting enhancements

We're excited to lay the groundwork for future content organization improvements in Confluence Cloud! This initial update introduces the ability to nest lists within quotes, paving the way for more powerful nesting capabilities in the near future.

Please note: This release is the first step in a multi-phase effort to enhance nesting functionalities. While only lists within quotes are currently available, we're actively working on bringing more exciting nesting features to Confluence Cloud in the coming months.

Add excerpts to any page with greater clarity and ease

You can now find and use the Insert excerpt macro (formerly known as "Excerpt Include") more easily than ever thanks to the following changes:

• New and improved name and icon for instant discovery.
• A better search-and-select experience for quicker, more accurate excerpt selection.
• The inclusion of your excerpt’s name and its source page's title within its frame, for enhanced context and clarity.

Guests can receive and manage email notifications

With email notifications, guests can now get closer to the work happening in Confluence, stay in the know, and respond more quickly to matters that need their attention.

They can also fine-tune their email preferences to make sure they're only getting notified about what most matters to them.

Default data classification levels get migrated

When organization administrators migrate a space or Confluence instance, default data classification levels migrate as well.

This preserves related rules around creating, storing, managing, moving, or deleting page and blog data in each space — without space administrators needing to reset a default.

Learn more about data classification

Data classification is currently only available through the Atlassian Information Security Beta program. If you’re not part of the program, subscribe to our Cloud roadmap to be informed when this feature becomes generally available.

Submit feedback about whiteboards

There are several places where you can submit feedback about whiteboards. Regardless of where you submit feedback, the form you'll use is the same.

To submit feedback:

• From the whiteboard: go to ••• (More actions) at the top-right corner of the whiteboard and select Give feedback
• Select the Help icon in the global Confluence navigation and select Give feedback

Customize and display the child pages macro with enhanced control and ease

You can now find, customize, and display the Child pages macro (formerly known as "Children Display") more easily than ever thanks to the following updates:

• New and improved name and icon for instant discovery.
• A simpler, more intuitive configuration experience with separate Basic and Display config tabs.
• Clearer in-product guidance around setting up and customizing this macro.

Space permissions get some look and feel improvements

We've made some small improvements to the look and feel of space permissions, most notably to break the long page into tabbed sections so you don't have to scroll so much. There are now separate tabs for Users, Groups, Guests, and Anonymous access.

As part of this change, we've also upgraded our technical stacks to allow for more significant UX improvements to space permissions experiences in the future.

Confluence Premium: Better content management

The area formerly known as bulk archive has been updated and moved under Space settings, Manage content. We’ve added more table information and filters, allowing space admins with Confluence Premium or Enterprise to assess the state of their content before applying actions, like archive or delete, to hundreds of selections at a time.

An Inactive pages button filters pages that don’t have children and haven’t been viewed, updated, or commented on in a specified time frame. Selecting the All content button includes whiteboards in your results.

Up to 500 items can be archived at once, storing them in the archive for future reference. Up to 100 items can be deleted at one time, moving them to the trash.

Learn more about the content manager

Go to Space settings > Manage content > Manage content tree.

To filter inactive pages, go to Manage content tree, select Inactive pages, and select a time frame.

Create a Confluence page while viewing a Jira issue

You can now create a new Confluence page while viewing a Jira issue.

People licensed on both Jira and Confluence have two ways to create a page. Access the Create menu dropdown either below the issue's title or in the Confluence content section.

The page you create will be linked to your issue, making it easier to work together.

Anyone with Confluence and Jira will see the new Create options on every issue. Add Confluence and connect it to Jira to activate this feature.

Better filters for admins managing guest access

Admins now have a better filtering experience to help them manage guests' access to their site.

First, we made it easier to find and assign space access to guests who have no space assigned. Just select the Guests with no access filter next to the search field.

If a guest doesn't have a space assigned, then they can't access Confluence at all.

We also added a Guests from a group filter. This will filter the guest list by members of a specific guest group.

For example, say you have a guest group in Atlassian Administration called "acme-contractors". You can add "acme-contractors" to the Guests from a group filter and get a focused view of only the guests who are members of that group.

With any filter applied, you can simply audit or you can perform bulk actions like assigning all guests matching the filter criteria to a new space.

You can find the Guests from a group filter by opening More filters.

To add a group to the filter:

1. Open the Select a group dropdown.
2. Start typing a group's name to search for it and select the one you want from the results.
3. Or select from recent groups.

You can add multiple groups to the filter field. This will show results for guests who have membership in all of the groups selected.

Open Beta: Surface your Assets objects in Confluence

Surfacing your Assets for Jira Service Management objects in Confluence is now available in Open Beta!

This means your Assets data can now be easily accessed and viewed directly from within a Confluence table, making your workflow more efficient and getting information to the people who need it, when they need it.

To use this feature, you must be a Jira admin and / or have permissions to see the relevant object schema in Assets in Jira Service Management as well as an active Confluence licence in order to see the schema and manage this macro in Confluence.

To embed a table with Assets objects:

1. Navigate to a Confluence page you own.
2. Enter / on your keyboard.
3. Search for Assets (Beta) in the dropdown menu search bar, then select Assets (Beta).
4. Select Insert objects from.
5. Choose the object schema that stores the objects you want to display.
6. Enter an AQL query to filter down the objects you want to be displayed. Learn more about AQL queries.
7. Select Insert objects.

Learn more about displaying Assets in Confluence

Sidebar responds to small or higher-zoom views

If you view Confluence content in a small window or at higher zoom levels, the sidebar now changes sizes to keep all controls in view. In these smaller windows, the sidebar no longer opens on hover to avoid accidental opening.

The sidebar is unchanged in views wider than 768 pixels.

When viewing a Confluence page in a window narrower than 768px or zoomed in at 200%, you'll notice that hovering your cursor over the sidebar no longer expands the sidebar.

To open the sidebar, select the expand sidebar button ( > icon). Select the button again to collapse the sidebar. You can also select the edge of the sidebar itself to expand and collapse it.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Transfer of page ownership between users

When a page is created, the person who creates is now known as the owner of that page. We've made it possible for page owners to transfer ownership of their page to another person at any time. Space and site admins can also transfer page ownership from one user to another.

This way, if a current page owner leaves a project, team, or company, ownership of the page can then be granted to whomever is most appropriate, and maintenance and validity of the page remains fresh.

A page owner is the ‘point person’ for a given page and their name appears in the byline, under the page title.

Learn more about page ownership and how it can be transferred

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Health checks for application tunnels

You can now check the connection of your application tunnels to make sure they're up and running. When you do, we run a set of health checks against the tunnels and update their status with the results.

We also added new statuses that correspond to the health checks and better describe the problems that you can encounter. This should help you investigate and troubleshoot any issues with your app tunnels.

To check the connections:

1. In admin.atlassian.com, select Settings > Application tunnels.

2. You'll see the connection status for each application tunnel. You can refresh them any time by selecting Check connections.

Learn more about statuses in application tunnels

Template suggestions in the page editor

When creating a new page, you start off with popular templates featured first.

Once you begin adding a title to the page, these featured templates will be replaced by suggested templates: templates that may be a better match for your needs based on the title you entered.

1. Create a new page.
2. Start typing a page title.
3. Recommendations of popular templates will be replaced by suggested templates, based on the title you've entered.

Home has a new look

Jump into work with Confluence Home, now with an improved look and feel. This visual refresh includes layout and iconography updates.

Visit Home to see these changes.

Global app switcher changes for Confluence and Jira

We're working to bring Atlassian Organizations to the forefront for our users by including them in the Atlassian app switcher. As part of this work, we're adjusting a few elements to improve the overall usability of the app switcher. Please note that these changes will be rolled out slowly, so there may be differences in the app switcher between products.

What products will this change affect?

• Jira
• Confluence

Key changes:

• The switcher is now filtered by Organization > Product > Site (previously was Product > Site).
• Atlassian Start is no longer a standalone hyperlink, and instead will appear under Your Apps.
• Selecting on an app or product will now open it in a new tab.
• We’ll show you recommended apps under Recommended for your team. However, if you have all apps installed now, you’ll be shown the Discover section instead.
• To improve the speed of execution for the large majority of users, as custom links are only configurable for admins, custom links will no longer appear in the switcher.

Benefits:

• Create a more seamless flow when you switch between Atlassian products.
• Make it easier to identify which organization owns the products you’re using.
• Increase security by letting you know when you're leaving your current organization's workspace.
• Reduce noise when selecting an app - you’ll no longer see apps and sites associated with other organizations.

Join the conversation and give us early feedback

Confluence Premium: 20 new automation components

Confluence automation is adding 12 new trigger and 8 new action components.

Space, product, and site administrators can use components to build rules that automatically organize content and manage team workflows. Automation is available in Confluence Premium and Confluence Enterprise.

Learn more about creating automation rules

Reactions replace likes in Confluence home feed

You can now add, delete, and view reactions in the Confluence home feed, as well as see who reacted to content.

This will make it easier for users to collaborate and express themselves.

Follow-up questions for Smart Answers in Confluence Search

Smart Answers in Confluence Search now provides suggested follow-up questions along with the corresponding answers.

Table editing just got smoother with drag-and-drop

We're introducing the long-awaited drag-and-drop functionality for tables within Confluence Cloud. Now, you can quickly and intuitively reorganize rows and columns in your tables by simply dragging them to the desired location.

With the rollout of this feature, you’ll also get easy access to row and column actions in the new drag handle menus. Add, move, sort, and distribute widths straight from these menus.

This update, highly requested by users, will significantly improve your table editing experience, saving you time and effort.

Here's what's new:

• Effortless reordering: Drag and drop rows and columns anywhere within the table.
• Visual guidance: New drag handles and drop zones make it clear where you can place elements.
• Smooth navigation: Wide or long tables automatically scroll as you drag for ultimate control.
• Enhanced interface: Enjoy new menus, icons, and buttons for managing rows and columns.

Inline images now nestled in your words

Say goodbye to image placement limitations! We're thrilled to introduce inline image placement in the Confluence Cloud. Now, you can seamlessly integrate images within your text and headers for a more visually engaging and dynamic writing experience. No more clunky block-level images interrupting your flow – just natural integration of visuals directly into your content.

But the fun doesn't stop there! You can also switch between inline and block-level images at any time with a simple action. Want a stunning hero image? Make it block-level. Need to illustrate a specific point within your text? Toggle inline and embed it right where you need it.

This update is packed with additional features to enhance your image management:

Full control: Add borders, set alternative text, and link your images with ease.

Dynamic sizing: Images automatically adjust to fit your content, ensuring a smooth visual experience.

Streamlined layout options: Find all image layout tools conveniently grouped together in the image toolbar for a more efficient workflow.

Restore and reattach inline comments, even after deleting highlighted text

Inline comments anchored to highlighted text can get resolved when that text is changed or deleted during an editing session. It is now possible to restore those comments by reattaching them to selected text in the editor.

Resolved comments can be accessed from the More actions menu on the toolbar. Find the resolved inline comment you want to restore, and select Restore comment.

In the editor, highlight text you'd like to add the comment to, and select Add comment.

Product administration updates

Confluence administration has long contained more than settings. We made updates to reflect that and make everything easier to find.

When product admins select the gear icon in the top-right of Confluence navigation, they’ll see new hierarchy in the side navigation, distinguishing monitoring capability from premium admin tools from settings. The settings themselves are now collapsed into more manageable, expandable, buckets — and are searchable by keyword.

Confluence admins should continue to select the Confluence administration gear (formerly Settings) in the top-right of Confluence navigation.

Optimize performance with browser updates

The best Confluence Cloud experience happens when it’s viewed in a browser that is fully supported by our Atlassian team.

When you or another user open Confluence Cloud in an outdated browser, a banner now appears at the top with a reminder to upgrade.

See which browsers we currently support

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Collaborate and turn ideas into action with Confluence whiteboards

Confluence whiteboards will be generally available to everyone over the coming weeks. Use whiteboards to collaborate and turn ideas into action, faster than ever before.

Whiteboards are great for collaborative activities, such as brainstorming ideas, running retrospectives, planning out and breaking down work for your team, prioritizing what’s coming next, creating diagrams and flowcharts, and more.

Take advantage of integrations with products like Jira. You’ll be able to turn sticky notes into Jira issues and create relationships between issues.

Compare plans and explore what’s possible with whiteboards.

More enhanced nesting arrives

We're excited to introduce more enhanced nesting capabilities in Confluence Cloud. This update empowers you to create structured and layered layouts that enhance readability and information flow.

Specifically, you can now:

• Nest media, code blocks, actions, dividers, and decisions within panels
• Nest lists (bullet and numbered), actions, code blocks, panels, quotes, horizontal rules, decisions, and notes within nested expands
• Nest actions within lists

Admins can now create automation rules for public links

We're adding the ability to create automation rules directly from the public links setting on a page.

When an admin on a Confluence space with automation turns a page's public link on or off, they will see a prompt to create a new automation rule to manage public links.

Introducing 100MB file size limit

Starting on May 6, we will begin rolling out a 100MB file size limit for Git pushes to Bitbucket Cloud repositories. Learn more about the new file size limit and join in on the conversation via our community post.

Cache key support for self-hosted runners

Since releasing cache key support for builds on the Atlassian infrastructure earlier this year, we have been actively working to add cache key support for our customers who are using runners. That being said, we are happy to announce that we now support runners using cache key to generate caches. Additional documentation on smart caches with cache keys can be found in the following section of our Caches help documentation: Caching with file-based cache keys.