• Atlassian Administration
• Jira platform
• Jira Software
• Jira Service Management
• Jira Work Management
• Jira Product Discovery
• Confluence
• Bitbucket
• Compass
• Atlassian Analytics

Filter the user list with added roles

We’ve updated the users list in the Atlassian Administration Directory. You can now filter the user list by new roles that have been split into multiple dropdown menus instead of one.

The roles we’re introducing include:

• Compass basic
• Jira Service Management stakeholder and customer
• Jira Product Discovery contributor

To filter the user list by roles:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Directory > Users.
3. From the Role field, select the role you’d like to filter by.

This change only applies to user list filters for centralized user management. Learn more about the centralized user management

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Connect Microsoft Azure AD to Atlassian with an option that works for you

When you connect your Microsoft Azure AD identity provider to an Atlassian organization, you now have two options.

Option 1: Manually set up user provisioning

Recommended when you need:

• flexibility in setting up your Microsoft Azure Active Directory identity provider with SCIM and SAML
• to sync groups and users with no flattening of nested group structure
• to sync when you add users to your Azure AD

Learn how to add an identity provider for this option

Option 2: Automatically set up user provisioning

Recommended when you need:

• easy set up by allowing access to groups and users in your Microsoft Azure Active Directory
• to flatten your nested group structure and keep group memberships
• to sync automatically (every 4 hours)

Learn more about Azure AD for nested groups

To connect your identity provider:
1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Identity providers.

Learn more about identity providers

Control whether members use API tokens to authenticate

You can now control whether members can make API calls with a User API token into your organization’s products.

With this new API token setting, you can allow or block members from:

• Creating a new User API token to authenticate
• Using an existing User API token to authenticate

To try out the API token setting:

1. Log in to admin.atlassian.com.
2. Select an organization if you have more than one.
3. Select Security from the global navigation.
4. Select Authentication policies from the sidebar.
5. Select Settings.
6. Select User API tokens.

Keep track of activities for data security policies in the audit log

We’re now tracking activities for data security policies in the audit log.

Use the audit log to see key activities, like when a data security policy is created, activated, deactivated, and deleted. You can also see when rules have been added and removed from a data security policy.

We’ll be introducing new activities in the future to give you even more visibility over your data security policies.

Learn more about tracking activities from the audit log

To see audit log activities for all data security policies:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the More actions icon (•••).
4. Select View audit log.

The audit log will show all tracked activities for every data security policy in your organization.

To see audit log activities for a particular data security policy:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data security policies.
3. Select the policy.
4. Select the More actions icon (•••).
5. Select View audit log.

The audit log will show all tracked activities for your selected data security policy.

Find Atlassian Administration settings faster

You can now avoid searching every page of the Atlassian administration looking for what you need. We’ve added a new search field. From this field, you can enter a top or left navigation page title and select the page you want from the results.

To use the Administration search field:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select the search field in the top right.
3. Enter the page title.
4. Select the page you want.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Create custom domains for your Jira products

We removed keyword restrictions when you create custom domains. You will no longer have a fixed list to select keywords for subdomains. Instead, you have the ability to manually enter your own subdomains.

Jira family products have also been given added support. You can now select Jira products from the dropdown menu when you create a custom domain.

To create a custom domain:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Product URLs.
3. Select Add custom domain. This is only visible if you have an eligible product.
4. Review the Before you add a custom domain page, and select Next.
5. Select which product you want to access from your custom domain.
6. Follow the prompts to specify your domain. You’ll need to enter two subdomains and a domain.
7. Enter a Redirect URL. This is optional.
8. Review changes and select Create domain.

Finding your domain details is easier

You can now search your list of domains and change the number of domains you see on a page. This means you can view up to a hundred of your domains at once.

Get fresh insights about your organization

You can now manually refresh your organization’s insight charts. Additionally, we’ve added timestamps under each chart.

If you don’t refresh your charts, they’ll automatically refresh every 24 hours. Tell me more about organizational insights

To manually refresh a chart:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Insights.
3. From a chart, select the refresh button at the bottom left.

Gain security insight with more charts

Get more insight into your users with four new charts. These charts allow you to see managed accounts and external users that have access to your organization, your products, and their security practices.

The new charts include domains with access to your products, users with access to your products, two-step verification for external users, and external user policy.

To access new charts:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Insights.

Data residency is now supported in six new regions

We're launching data residency in United Kingdom, Japan, India, Brazil, South Korea, and Switzerland to allow you to control where your data is stored.

There are a few limitations with these new locations. Find out more about any limitations

We're adding these locations to the list of supported locations in phases, so expect to see updates in the coming weeks.

To schedule a data residency move for the United Kingdom, Japan, India, Brazil, Switzerland, and South Korea:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Security > Data residency.
3. In the data residency table, select Move product.
4. Go to Select location, and select the desired country as the location.

Discover more about data residency

Data residency for Marketplace apps

When evaluating data residency for your apps, you might see some apps listed as "No action available."

This means that some app partners declare that their apps don't need to be pinned or migrated because their apps exclusively store data within the Atlassian product. Another reason is that the apps may not store any data in the scope of the Marketplace partner's data residency policies.

To request a data residency move for your apps, you will have first to move your product. Learn more about how to move your product from one location to another

Once your product has been pinned to your selected location, you can move your eligible apps to the same location. Learn more about data residency for Marketplace apps

Copy Confluence data: Move users related to spaces you want to copy

When you move data from one instance of your Confluence cloud to another, you can move spaces, and only users who contribute to the spaces.
This means that when you add or reorganize teams, you can move spaces and only the related users you want, instead of all users. This will help you copy data:

• in small chunks
• in multiple phases
• quicker and reduce your overall downtime.

To access this feature:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Settings > Copy product data.
3. Select Create copy plan.
4. On the How it works page, select Next.
5. Select your source and destination.
6. Select the spaces you want to copy.
7. On the Copy users and groups page, select Copy users and groups related to the selected spaces from the Users and groups section.

It’s now faster to copy data to your sandbox

Save time copying data to your sandbox by choosing only the projects and spaces you need.
Understand how to select data to copy

To copy specific Confluence spaces or Jira projects from your production to its sandbox:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. Select Products > Sandbox.
3. Under Actions in the product table, select Copy production data.
4. Select the Specific projects or spaces.
5. Follow the prompts to copy data into your sandbox.

Learn about what we copy to the sandbox

Use Atlassian Intelligent to define words and acronyms in the issue description

You can now use Atlassian Intelligence to define acronyms and one or more words in the issue description. The definitions will be based on information found in connected Confluence spaces.

To use Atlassian Intelligence to define words:

• Make sure the description is in view mode, not edit mode
• Highlight words you need defined
• Select Define

Definitions are only available in view mode in the description.

Summarize Jira issue comments using Atlassian Intelligence

We’re introducing a new Atlassian Intelligence (AI) feature that summarizes comments in a Jira issue. With just one click, you can get up to speed on the context of an issue quickly, without having to read through every comment.

• You’ll now find a ‘Summarize’ button in the top of the comments section.

The quality, accuracy, and reliability of information generated by Atlassian Intelligence may vary. Find out why

Use Atlassian Intelligent (AI) to break down work

You can now use Atlassian Intelligence (AI) to break down work into child issue suggestions.

Atlassian Intelligence will read information in the parent issue and any connected Confluence site to suggest child issues for you.

• Open an issue and select Add child issue
• Select Suggest child issues

The quality, accuracy, and reliability of information generated by Atlassian Intelligence may vary. Find out why

Simplify collaboration: Invite people to Jira from Slack channels

Inviting people to Jira from Slack channels is now easier than ever!

Jira has made inviting teammates and working together on projects faster and easier.

You can now search for Slack channels and invite all teammates to join you in Jira in one step. This enhanced feature will save you time finding collaborators from Slack. Invite entire teams to Jira without needing to verify email addresses.

Try this new feature and let us know how it improves your team's workflow!

Build more advanced queries using basic search

Build powerful search queries without the need to learn JQL (Jira Query Language). When searching for issues in a project, you can now select the operator = (equals) or != (not equals) in basic mode to refine your search or quickly view its opposite.

How to search for issues in a project

To try it out, go to the Issues page in your project. Use the dropdowns in basic mode to build your query, and select = (equals) to view issues that match your criteria. Alternatively, select != (not equals) to exclude issues matching the criteria.

Duplicate dashboard gadgets

When you're editing a dashboard, you can now duplicate a gadget and its configuration to appear alongside the original.

To try it out:

1. Open a Jira dashboard that you can edit.
2. Select Edit.
3. Select More actions (...) > Duplicate for the gadget you want to duplicate.

The duplicate gadget will appear at the top of the leftmost column on your dashboard.

Open password-protected PDF attachments in Jira

You can now open protected PDFs in Jira.

Try it out:

1. From a Jira issue, open a password-protected PDF attachment.
2. Type in the password for the document, then select Submit.

It’s easier for people with Jira to start using Jira Product Discovery

We know our products can be complicated. So now people who have Jira, and have recently also added Jira Product Discovery, will see simple recommendations on how to start using Jira Product Discovery. For example, inviting teammates, using a template, etc.

That means it’s easier to know what to do first in Jira Product Discovery so that you’re getting the most out of it.

The recommendations will show up in the ‘Your work’ part of Jira, and everyone with either a Free, Standard, or Premium plan will see them. You can dismiss them anytime so they stop showing up.

Introducing limits to issue data

We’re introducing new limits to things you can add to an issue. This will enhance the reliability and efficiency of our platform to provide you with a more stable experience.

Jira plans, warning filter update

Your planning tool warnings centre is now updated with a condensed list of settings you can switch on. We're also moving the “Filter issues with warnings” toggle from inside the Warnings dropdown menu to the Filters dropdown menu, so you can see all the detail there.

Accessible board settings with a modernized UI

We've made changes to the UI in the General board settings in your Jira project, including improved accessibility for those using screen readers and keyboard commands.

Make any of the changes to your board's settings as you could before but with a modern look and feel.

From your board, select the More actions menu in the top right ..., and select Configure board > General.

Move data between sites with cloud-to-cloud migration

We're introducing cloud-to-cloud migration to make it easier for you to move users and projects from one cloud site to another. Cloud-to-cloud migration can help you combine data between two or more cloud sites, split a cloud site into multiple cloud sites, duplicate a cloud site, or move specific projects from one cloud site to another.

Org and site admins can access this feature by logging in to the cloud site you want to move your users and projects from, then going to Settings > System > Migrate cloud site.

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Advanced Roadmaps - New navigation

Advanced Roadmaps has a new look that makes it look and feel more like the rest of Jira Software.

To state it simply, the nav now lives on the left-hand side. This new layout opens Advanced Roadmaps up to a whole new world of designs and new features (whoops, not sure if I was supposed to say that 🤭).

Even though this is rollout to all users, we'd still love to hear your thoughts about how it effects your work, or your ideas for improvements. Use the Give feedback button which is still located in the upper right of your screen.

If you opted in the Early Access Program from last month, you won't notice a change. However, this layout is now the new default view for Advanced Roadmaps and can no longer be disabled.

Read more about these changes in our community post.

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Connect your tools while creating a new project

We’ve updated the way you connect code and documentation tools when starting a new scrum or kanban project in Jira Software.

Depending on which tools are already connected to your site, you can quickly connect your team’s code repositories, security containers, and Confluence spaces.

To get started:

1. From the top menu, go to Projects > Create project.
2. Choose a project template, a project type, and enter a name and key for your new project.
3. From the the Connect your tools screen, connect your code repositories, security containers, and Confluence spaces.

You’ll see this screen and be able to connect your work if you have one of these tools connected to your site:

• Bitbucket
• GitHub
• Confluence
• Snyk
• JFrog
• Mend
• Lacework
• Stackhawk

Update to the create issue mini window

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

Developers can now quickly determine what to work on next with automated suggestions

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

1. Go to your Jira board and select your avatar.
2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
3. Select the call to action if you want to work on the suggestion.

Customize priorities for your projects

As a Jira admin, you can configure priorities that work best for projects so that your team can select the right priority for their issues. Learn more about priority schemes.

Custom navigation colors are now compatible with dark theme

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Connect pending Bitbucket workspaces on the Code page or the development dialog

If someone in your team has begun the process to connect Bitbucket with your Jira site, you can now complete the connection process on the Code page or in the development dialog. You must be a Jira admin to do this.

To connect pending Bitbucket workspaces on the Code page:

1. Go to Code in your project menu.
2. Select Connect workspace in the blue banner to connect a workspace.

To connect pending Bitbucket workspaces using the development dialog:

1. Navigate to an issue in your project.
2. Open the development dialog by selecting either a branch, commit, pull request, build, or deployment from the development panel.
3. Select Connect workspace in the blue banner to connect a workspace.

Read more about integrating Bitbucket with Jira

Use filters to search and display Jira issues

Now you can use filters to search for Jira issues and display them in a list, without leaving the Confluence page.

This improvement follows the release that allows you to search for issues using keywords or JQL, and flexibility to add, remove, and reorder fields.

How to display Jira issues in a list

Start using filters to search for Jira issues:

1. Edit a Jira description or comment.
2. Type /jira and select Jira issues.
3. With Basic selected, use the filters to search by Project, Type, Status, or Assignee.
4. Select Insert issues.

This will display your selected issues in a list format you can interact with.

To edit your list of Jira issues:

1. Select anywhere on the list.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query using Basic or JQL.
4. Select Insert issues.

Move a mighty amount of issues from a completed sprint

Didn't get through all the issues you'd planned to in a sprint (we're talking more than a thousand or so)?

Take a moment to pause while they're dropped into a new sprint, a sprint that you've already created, or your backlog.

Colourful categories

Project admins can now assign colours to categories from the list view in Jira Work Management.

Manage custom fields for your project in context of the list view

You can now create and manage custom fields in context of the list view. Certain types of work may require specific information for your team to get the job done. Jira Work Management now allows you to create and manage these additional fields in context of the list view to save you from navigating away from your work. This will help your team with viewing the right, relevant information upfront when completing tasks.

To get started with the change, select the plus symbol at the top right of your list view to show or hide more fields, and manage your custom fields.

Change Atlas goals assignments from your plan

In December, we rolled out the ability to view Atlas goals on your plan. With the rollout of this feature, you can now change the value of the Atlas goal field in your plan to realign your work with different goals.

Make sprint retros easier with Jira's new embedded whiteboard feature

Atlassian makes it easy for teams to capture end-of-sprint feedback. This feature allows Jira Software customers to launch a Confluence whiteboard retrospective at the end of a sprint.

When Jira Software customers select Complete sprint on their board, they'll see a message to Connect Jira to Confluence.

Customers who've already signed up for Confluence will then:

• Check the box to connect the two products
• Select the Complete sprint button
• Select Whiteboard retrospective
• Begin their whiteboard retrospective without leaving Jira

If customers do not have a Confluence account, they'll be asked to sign up before they can explore whiteboard's templates.

Track and triage incidents affecting your services in Jira

We’re excited to roll out the new incidents feature in Jira Software Cloud.

This feature pulls in data from connected incident management, monitoring, and observability tools, so your development team can have a holistic view of incidents impacting services they are responsible for.

Our first supported product is Jira Service Management, and we plan to add support for more incident management and observability tools soon.

By turning unexpected incidents into manageable, visible work, you can improve your team’s focus on quick resolution and internal review while building proactive work practices to prevent incidents from happening again.

To get started with the incidents feature:

For some customers who use Jira Service Management, the feature will be available and automatically appear under Operations in the list of features.

To turn it on manually:

1. Go to Project settings > Features.
2. Toggle Incidents on.

We're gradually rolling out the incidents feature over the next few weeks to specific customers. If you don't see it yet, check back again soon.

Admins can view and quickly manage permissions for filters in Jira

As an admin, you can go to Filters > View all filters to see the list of all filters created in the instance, even if they’re private. Select More (three-dots menu) > Edit to manage permissions for this filter, even if you aren’t a part of the group/project. More about filters.

Finish setting up your development tools from the issue view

Jira site admins can now finish setting up code and deployment tools by following a link from the issue view. If any site admin has installed a tool on your site, we'll show a link on the development panel so you can finish setting it up.

If a code tool has been installed but not configured, we'll show a link to Set up code tools.

If a deployment tool has been installed but not configured, we'll show a link to Set up deployment tools.

To get started:

1. Go to your Jira project and open an issue.
2. In the development panel, select Set up code tools (or Set up deployment tools).
3. In the dropdown, select the tool you want to set up.
4. Follow the steps to finish setting up your integration.

Filter results dashboard gadget improvements

The gadget now displays issues in the same way as they appear in the issue navigator. When you configure the gadget, changing the displayed columns and their ordering also works the same as in the issue navigator.

Take a look at the improvements by adding a new Filter results gadget to one of your Jira dashboards.

Hide unused fields when creating issues

There can be a lot of fields to scroll through when you’re creating issues, and we know there are many fields that are simply unused.

We’re introducing a feature that only brings up the fields you actually use. We’ll create a personalized Create issue form for each issue type and project.

All the fields you don’t use will be hidden in a More fields section, so you'll always be able to interact with them. The feature is continuously learning. If we notice you using a previously unused field, we’ll pull it out of the More fields section for the next time.

We’ll automatically turn on the feature to hide unused fields when creating issues, but you can manage it by heading to Personal settings and finding to the Jira labs section. From there, you can use the toggle to opt in and out of the feature.

Template bundles in the project create page

Effortlessly create between 2 to 6 projects at once, with bundles. We're helping streamline your project creation process and minimizing the need for repetitive manual tasks. Whether you're working in Jira Work Management, Jira Software, or Jira Service Management, bundles guarantee a smooth project creation experience.

Choose from two pre-set bundles: the Marketing or the IT team bundle. And if they don't fit your requirements, you have the flexibility to customize and create your own bundle.

There are a few ways you can create a bundle, one way is to:

1. Select the plus icon + in the project sidebar
2. Choose More templates from the dropdown
3. Select Bundles

Another way to create a bundle is to:

1. Select Projects > Create project in the top navigation bar
2. Select Bundles

Object schema viewer role for Assets

We've heard first-hand from people that embedding a read-only list of Assets objects in Confluence via the Assets macro is incredibly useful for teams - as we hoped it would be!

So now we've introduced a new object schema viewer role in Assets. Object viewers have read-only access to all object data in this schema from outside Assets, including Confluence. Users without a Jira Service Management license do not have access to the schema view within Assets and do not count towards the total number of users on your license. Sharing is caring after all...

Read more about roles in Assets.

1. From your service project, go to Assets > Object schema.
2. Select Schema configuration.
3. Select the Roles tab.
4. Under Object viewers section, select the field under Users or Groups and start typing to add new users or groups. This will add users or groups to the object schema you are currently configuring.
5. Hit the Enter key.

See how your issues relate to each other in the timeline

We’ve made it easier to see the relationship between parent and child issues in the timeline.

These changes are being rolled out, so don’t worry if you can’t see them yet - they’ll be there soon!

In the timeline, all child issues will now appear under their parent issues so you can better visualise how your work relates to one another. This feature was previously only available with subtasks and their parent issues.

As well as this, you can now create child issues for any issue type (except subtasks) in the timeline.

To create a child issue from the timeline view:

1. Select Create child issue ( + ) in the row of the issue you’d like to create a child issue for.
2. Enter a summary of what needs to be done for this child issue.
3. Select enter on your keyboard to create the task, or escape to cancel.

As an added bonus, we’re increasing the number of child issues you can see in the list view to 500 so you can see even more of your work at once.

Non-admin support for Jira imports

Apart from admins, users with permission to create projects can use a CSV file or our Trello or Asana importers to import data into new team-managed business projects.

To import data into Jira Work Management:

1. Select Projects from the navigation bar > Create project.
2. From the sidebar, go to More > select Import data.

Explore different ways you can import data into Jira Work Management

Maximum cardinality limit on multi-value attributes in Assets

Assets in Jira Service Management is a database and so requires a combination of good data modeling and a great deal of processing power to handle large amounts of data. Here are recommendations for how to structure your data for Assets schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we're introducing a maximum cardinality limit of 20,000 per object type attribute for Assets. Read more about recommended data structures for Assets.

Exceeding these limits can cause performance and reliability issues, therefore each site cannot create further items once they reach the limit. You can find out how many objects your site currently contains using the feature usage screen. Read more about how to track your usage.

Celebrate accomplishments

We added fun animations to celebrate finished tasks.

A confetti animation will appear when you change the status of a task to done.

Create a Confluence whiteboard from inside a Jira issue

You can now create a Confluence whiteboard while viewing a Jira issue. Click the Create dropdown to open a new whiteboard in a new tab. Your whiteboard will be linked to the issue.

View and schedule project work in a calendar

View all your project’s work in a calendar to track your team’s progress toward due dates and deadlines. While planning upcoming work for your team, use the calendar to view releases and sprints, and to schedule issues.

Jira’s calendar view is enabled by default on all software projects. To view your calendar, navigate to your project, then select Calendar from the sidebar.

New "Entitlements" field

We've added a new custom field to go with the new Products and entitlements feature in Jira Service Management. The field allows agents to view customers' entitlements in their project to get additional context when working on issues.

Company-managed projects: Create, edit, and delete columns directly on the board

If you want to quickly add or update a column on your board, you don’t need to go far. You can now create, rename, move, set constraints for, and delete columns without leaving the board. You’ll still have the ability to do all of the above in your board’s settings page, but if you’ve only got time for a quick fix, we’ve now got you covered!

If you’re a project or board admin for the board you want to update, you can try the following changes:

• To create a column, select the + icon to the right of all columns.
• To rename a column, select its name to edit directly.
• To move a column, select its top, then drag the column to its new position.
• To set column constraints, right-click its name or hover to select more actions (•••) > Set column limit.
• To delete a column, right-click its name or hover to select more actions (•••) > Delete.

Create cards directly on scrum and sprint enabled boards

You can now create cards directly on scrum boards and sprint boards.

This announcement marks our third iteration of inline card creation for boards in company-managed projects. This latest release also brings these enhancements to team-managed projects.

Find your attachments even faster

We’re introducing new filters so it’s even easier to find the attachment you’re looking for.

We’re slowly rolling out this feature, so don’t worry if you can’t see this yet.

If this is already available for you, you can now use brand new filters in Attachments to find a specific attachment.

You can filter attachments by:

• who added them
• the type of attachment (image, document, spreadsheet, and more)
• the date it was added to an issue

The team field in Jira issues now shows the team icon

Previously, selecting the team field in an issue would prompt a search displaying the singular "Person" icon. The correct "Team" icon now shows to indicate what should be selected for the field.

Drag and drop to reparent issues

We’ve made it easier to reparent issues in the timeline and list views.

We’re slowly rolling out this feature, so don’t worry if you can’t see this yet.

In the timeline and list views, you can now reparent a single issue by simply dragging and dropping it underneath a new parent issue.

View blocking issue work suggestions in Jira

Work suggestions in Jira will now surface a new suggestion type — a blocking issue. If an issue assigned to you in the current sprint blocks other issues in the same sprint, it will automatically appear under your work suggestions on the Jira board. Blocking issue work suggestions will intelligently guide you to what you can work on next to unblock your team members. View your blocking issues and work on them to help your team improve the workflow and increase productivity.

The new work suggestion type will be currently available in scrum projects with sprints enabled.

Read more about work suggestions in Jira

To view your blocking issue work suggestions:

1. Go to your Jira board and select your avatar.
2. The Work suggestions panel will slide open with your customized suggestions. If you have a blocking issue suggestion, it will automatically appear there.
3. Select the suggestion to view more information about the task.

Jira: Import from ClickUp

Moving your work from ClickUp to Jira Work Management just got easier. Using the ClickUp importer, you can directly import projects into Jira Work Management.

Save the effort of manually moving data and ensure the project information is relevant and accurate.

To directly import your data using the ClickUp importer:

1. From the navigation bar, select Projects > Create project.
2. From the sidebar, go to More > select Import data.
3. Select Import to a new business project.
4. In the import from an app section, select ClickUp.

View project work in a single list

View all your project's work in a single list that can be quickly scanned and sorted by field. Jira's list view can also be used to create, edit, and view issues in your project.

The list view is enabled by default in all projects. To view your project list, navigate to your project then select List from the sidebar in the Planning section.

Find out more about how to manage and update work in the list view.

View high-level work across multiple teams with a new template

Use the new cross-team planning template to get a high-level view of work across multiple teams.

New Jira plans Summary

Your new Jira plans Summary experience delivers rich data to consume in just a glance, or go deep into on key topics for a selected date range.

At the top of the Summary screen, you’ll find four overview cards:

• unassigned issues
• high priority issues
• overdue issues
• blocked issues

Beneath these are 4 plan health widgets that include Status overview, Issue progress, Key dependencies and Team capacity.

Import linked issues using Jira's CSV importer

When importing data using a CSV file, admins can configure issue linking to show dependencies and related work. You can set link types, such as blocks, is blocked by, clones, is cloned by, duplicates, is duplicated by, and relates to while mapping data from your CSV file to fields in Jira Software or Jira Work Management.

Read about importing data using the CSV importer

Import data from Trello to Jira Software faster

Moving your work from Trello to Jira Software just got easier. The Trello importer directly imports project data from your Trello account into a software project, saving you the effort of manually moving data while keeping it accurate.

To directly import your data using the Trello importer:

1. From the navigation bar, select Projects > Create project.
2. From the sidebar, go to More > select Import data.
3. Select Import to a new software project.
4. In the import from an app section, select Trello.

Group work into swimlanes on your board

Add some order to what can sometimes become a noisy board by sorting your work into groups and swimlanes.

You can group issues by their assignee, epic, sub-task, or project so each entity within that group displays neatly in its own lane.

To get sorting, select the Group by dropdown from your board, and choose a filter. If nothing is selected, the swimlanes will be grouped by the option set by your board admin.

Merry Kondo-ing.

Widget request form just got smarter

When you add information to the widget request form, your changes will now remain saved even if you close the widget or navigate to elsewhere on the website. The data will only be erased if you refresh the page.

Add status while creating an issue

You can now select the status of an issue while you're creating it. For example, you could make an issue with the "in progress" status.

When selecting the status of an issue while creating it, you'll only be able to select statuses that don't have screens, actions, rules, validations or conditions in your workflow.

The new global issue create experience is enabled for all instances

We’ve modernized and optimized the experience to create issues to make it fast and scalable. Note that you won’t be able to switch back to the old experience.

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Make it easy and secure for customers to log in to your help center with single sign-on

When you connect an identity provider to your Jira Service Management site, you can authenticate your customers with SAML single sign-on (SSO).

Before you begin
You must subscribe to Atlassian Access from your organization before you set up SAML single sign-on. Learn more about how to start with Atlassian Access

To set up SAML SSO for portal-only customers:

1. Go to Settings > Products.
2. Under Jira Service Management, select Authentication.
3. Select Add identity provider.
4. Follow the prompts to complete the setup.

Learn more about SAML single sign-on for portal-only customers

Update to the create issue mini window

We've updated the look and feel of the create issue mini window.

Next time you're creating an issue, you can use the icons on the top right of your issue to exit full screen and use the re-designed mini window. You can also click the background outside the issue you're creating to exit the full screen view.

With the mini window, you'll be able to create work in context and navigate your project without losing progress on your new issue.

Developers can now quickly determine what to work on next with automated suggestions

When you're in the middle of a sprint and you finish a task, it can be hard to know exactly what to do next. Automated suggestions from connected tools are specifically chosen for you based on work on your board. This will help you decide which tasks to do next and keep momentum. This is an alpha release available in team-managed projects.

1. Go to your Jira board and select your avatar.
2. What to work on panel will slide open with your customized suggestions. Hover over any of the suggestions to see tooltips with more information.
3. Select the call to action if you want to work on the suggestion.

Customize priorities for your projects

As a Jira admin, you can configure priorities that work best for projects so that your team can select the right priority for their issues. Learn more about priority schemes.

New project details page for company-managed service projects

We've redesigned the project details page for company-managed projects to match the clean, sleek look of our team-managed project details page. As part of this update, you can also enjoy more formatting options for the project description.

Custom navigation colors are now compatible with dark theme

If you've set a bright custom color for your navigation bar, we'll automatically modify it for anyone in your site using dark theme.

Introducing a new workflow editor in company-managed projects

We're building a new workflow editor for your company-managed projects!

If you're familiar with team-managed projects, you might be familiar with the new workflow editor - it's a faster, cleaner, more intuitive experience for creating and editing your workflows.

In our first release, we're making the new editor available for Jira Service Management projects so you can start using it right away, but we still have more work to do to bring across all the features from the old workflow editor.

While we continue building the new editor, you can switch between editors as needed using the Open in old editor or Open in new editor options. You can also select a default editor so that your workflows always open in the editor of your choice. Just select Change default editor and follow the steps to make your choice.

If you have feedback on your experience with the new editor, we'd love to hear it. Make use of the feedback options in the editor to let us know your thoughts.

Learn more about the new workflow editor.

Retiring the possibility to manage the atlassian-addons-project-access role

Following up on our previous announcement, we’re planning to remove the possibility to manage the atlassian-addons-project-access role in two to six months. The exact date depends on the feedback we receive after this announcement.

By default, the role is assigned to all project permissions in permission schemes and all issue security levels in issue security schemes. As a result of this change, the possibility to manage that role’s permissions and issue security levels, both via the UI and the REST API, will be restricted.

If you have any concerns about the planned changes, please leave them under this public ticket.

Improved search results in your help center

Your help center's search results will now also include links to external resources that you've added to your service projects. This means customers can find links to useful self-service articles and more from tools outside Jira Service Management in your help center, making their search experience more comprehensive and efficient.

Find out more about adding external resources to your service project.

Use filters to search and display Jira issues

Now you can use filters to search for Jira issues and display them in a list, without leaving the Confluence page.

This improvement follows the release that allows you to search for issues using keywords or JQL, and flexibility to add, remove, and reorder fields.

How to display Jira issues in a list

Start using filters to search for Jira issues:

1. Edit a Jira description or comment.
2. Type /jira and select Jira issues.
3. With Basic selected, use the filters to search by Project, Type, Status, or Assignee.
4. Select Insert issues.

This will display your selected issues in a list format you can interact with.

To edit your list of Jira issues:

1. Select anywhere on the list.
2. Select the Edit button (left-most icon) from the menu that appears at the bottom of the table.
3. Edit your search query using Basic or JQL.
4. Select Insert issues.

Streamline customer organization management with email domains

We're excited to introduce the Email Domain feature in Jira Service Management, a powerful enhancement designed to automate and streamline the process of managing customer organizations.

With this new feature, site admins and agents permitted by Jira Service Management’s product settings can now add up to 10 email domains to a customer organization, ensuring that customers with matching email domains are automatically added to the corresponding organization. This feature is aimed at simplifying the management of customer organizations, reducing manual effort, and improving the overall efficiency of your Jira Service Management setup. How to use email domains to automatically group customers into organizations

Make sprint retros easier with Jira's new embedded whiteboard feature

Atlassian makes it easy for teams to capture end-of-sprint feedback. This feature allows Jira Software customers to launch a Confluence whiteboard retrospective at the end of a sprint.

When Jira Software customers select Complete sprint on their board, they'll see a message to Connect Jira to Confluence.

Customers who've already signed up for Confluence will then:

• Check the box to connect the two products
• Select the Complete sprint button
• Select Whiteboard retrospective
• Begin their whiteboard retrospective without leaving Jira

If customers do not have a Confluence account, they'll be asked to sign up before they can explore whiteboard's templates.

Admins can view and quickly manage permissions for filters in Jira

As an admin, you can go to Filters > View all filters to see the list of all filters created in the instance, even if they’re private. Select More (three-dots menu) > Edit to manage permissions for this filter, even if you aren’t a part of the group/project. More about filters.

Filter results dashboard gadget improvements

The gadget now displays issues in the same way as they appear in the issue navigator. When you configure the gadget, changing the displayed columns and their ordering also works the same as in the issue navigator.

Take a look at the improvements by adding a new Filter results gadget to one of your Jira dashboards.

Hide unused fields when creating issues

There can be a lot of fields to scroll through when you’re creating issues, and we know there are many fields that are simply unused.

We’re introducing a feature that only brings up the fields you actually use. We’ll create a personalized Create issue form for each issue type and project.

All the fields you don’t use will be hidden in a More fields section, so you'll always be able to interact with them. The feature is continuously learning. If we notice you using a previously unused field, we’ll pull it out of the More fields section for the next time.

We’ll automatically turn on the feature to hide unused fields when creating issues, but you can manage it by heading to Personal settings and finding to the Jira labs section. From there, you can use the toggle to opt in and out of the feature.

Chat in Slack: Emoji shortcuts are now powered by Jira automation

Emoji shortcuts, based off Halp’s legacy recipes, now use Jira automation’s powerful no-code engine. With this change, admins can manage all automation rules in one place and emoji reactions can be used to edit issues created by Assist in Slack — all allowing for a simpler configuration experience.

If your projects have custom emoji rules, you have until June 4, 2024, to set up similar ones in automation. After that date, the emoji shortcut feature in chat settings will no longer function.

Find out more in our Community blog

Before you start setting up your new automation rules, keep in mind:

• The ticket emoji shortcut used to create issues isn’t affected by this change, so you don’t need to set this up in automation.
• You need to set up the eyes emoji shortcut, which assigns agents to issues. Tip: Use the template from the Emoji shortcuts tab in chat settings to quickly set up this automation.

To set up emoji rules in automation:

1. From your project settings, select Automation.
2. Select Create rule.
3. Select Emoji reaction to Slack message as your trigger*.*
4. Select Turn on rule, name your rule, and then Turn on rule again to save.

To help test your new emoji rules, you can now turn off emoji shortcuts in chat without deleting them:

1. Set up your emoji rule in automation.
2. From the Emoji shortcuts tab in chat settings, find the rule to turn off.
3. Use the toggle to turn off the rule.
4. Test to your satisfaction.

Object schema viewer role for Assets

We've heard first-hand from people that embedding a read-only list of Assets objects in Confluence via the Assets macro is incredibly useful for teams - as we hoped it would be!

So now we've introduced a new object schema viewer role in Assets. Object viewers have read-only access to all object data in this schema from outside Assets, including Confluence. Users without a Jira Service Management license do not have access to the schema view within Assets and do not count towards the total number of users on your license. Sharing is caring after all...

Read more about roles in Assets.

1. From your service project, go to Assets > Object schema.
2. Select Schema configuration.
3. Select the Roles tab.
4. Under Object viewers section, select the field under Users or Groups and start typing to add new users or groups. This will add users or groups to the object schema you are currently configuring.
5. Hit the Enter key.

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Maximum cardinality limit on multi-value attributes in Assets

Assets in Jira Service Management is a database and so requires a combination of good data modeling and a great deal of processing power to handle large amounts of data. Here are recommendations for how to structure your data for Assets schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we're introducing a maximum cardinality limit of 20,000 per object type attribute for Assets. Read more about recommended data structures for Assets.

Exceeding these limits can cause performance and reliability issues, therefore each site cannot create further items once they reach the limit. You can find out how many objects your site currently contains using the feature usage screen. Read more about how to track your usage.

Create a Confluence whiteboard from inside a Jira issue

You can now create a Confluence whiteboard while viewing a Jira issue. Click the Create dropdown to open a new whiteboard in a new tab. Your whiteboard will be linked to the issue.

Data limits for object schemas in Assets

Assets in Jira Service Management is a database and so requires a combination of good data modeling and a great deal of processing power to handle large amounts of data. Here are recommendations for how to structure your data for Assets schemas.

See also: How to build an effective ITAM schema structure.

For this reason, we have introduced limitations on how many objects, attributes, and attribute characters can be stored inside schemas within each individual Assets in Jira Service Management site. Read more about how much data you can store in Assets.

Exceeding these limits can cause performance and reliability issues, therefore each site cannot create further items once they reach the limit. You can find out how many objects your site currently contains using the feature usage screen. Read more about how to track your usage.

New "Entitlements" field

We've added a new custom field to go with the new Products and entitlements feature in Jira Service Management. The field allows agents to view customers' entitlements in their project to get additional context when working on issues.

Create cards directly on scrum and sprint enabled boards

You can now create cards directly on scrum boards and sprint boards.

This announcement marks our third iteration of inline card creation for boards in company-managed projects. This latest release also brings these enhancements to team-managed projects.

The team field in Jira issues now shows the team icon

Previously, selecting the team field in an issue would prompt a search displaying the singular "Person" icon. The correct "Team" icon now shows to indicate what should be selected for the field.

Jira: Import from ClickUp

Moving your work from ClickUp to Jira Work Management just got easier. Using the ClickUp importer, you can directly import projects into Jira Work Management.

Save the effort of manually moving data and ensure the project information is relevant and accurate.

To directly import your data using the ClickUp importer:

1. From the navigation bar, select Projects > Create project.
2. From the sidebar, go to More > select Import data.
3. Select Import to a new business project.
4. In the import from an app section, select ClickUp.

Quickly create incidents from your Slack channels

It's now possible for you to create an incident directly from your Slack channels. Use the /jsmops create incident command in any Slack channel, and you'll be able to fill out the incident details. When you create the incident, you can choose to link the incident to a new Slack channel or to an existing channel.

Once the incident is created, all the incident details, updates, and actions will be available and the affected services' responders will be automatically added to the channel.

Read how to connect Slack with Jira Service Management

Blank request type creation: updated details screen

We've introduced a new screen for editing details when creating a new blank request type in Jira Service Management.

Previously if you selected Create request type, then Create blank, you saw a modal and followed a two-step process to update the request type's name, description, icon, issue type, and portal group(s).

We've replaced this with a screen that allows you to easily review and update the same information in a single view, alongside a preview of the request form.

To see what's changed:

• From your service project, go to Project settings, then Request types.
• Select Create request type, then Create blank.
• On the left of the screen, you'll have the option to edit the name, description and icon for the new request type. You'll also be able to select an issue type, and select (or create) the portal group(s) where you want the request form to appear.
• On the right of the screen, you'll see a preview of the form for the new request type. The blank request type will only contain a single Summary field as a placeholder so you can later customize the request form to meet your requirements.

If you choose to create a new request type by selecting Create request type, then Create from template, you'll use this same screen to review and update the request type's details.

Navigation group label change

We've updated the "Channels & people" group label in the project navigation to "Directory" to better accommodate optional features that appear in the navigation when enabled.

Show entitlement details on issues

We've added a new feature to Products and entitlements in Jira Service Management. Now you can choose to show entitlement detail fields on issues. This gives agents additional context about customers and their entitlements while working on support cases.

Find out how to show entitlement detail fields on issues.

Reordering issues on the list view using assistive technology

We’ve made our drag and drop functionality more accessible in the list view. Reordering issues on the list view is screenreader and keyboard friendly for those using assistive technology.

Import linked issues using Jira's CSV importer

When importing data using a CSV file, admins can configure issue linking to show dependencies and related work. You can set link types, such as blocks, is blocked by, clones, is cloned by, duplicates, is duplicated by, and relates to while mapping data from your CSV file to fields in Jira Software or Jira Work Management.

Read about importing data using the CSV importer

Use the GitHub for Jira app to connect GitHub Enterprise, instead of DVCS

Jira admins making a new GitHub connection for a new organisation now need to install the GitHub for Jira app. The app functions just like the DVCS Connector, but with better security features and improved performance.

This only applies to new GitHub connections in new organisations. Existing connections using DVCS are not affected.

Learn more about the GitHub for Jira app.

Use AI to generate new content or improve existing content

Generate new content in your ideas descriptions and comments – brainstorm new content, summarize or shorten the content you already have, find action items, and improve your spelling and grammar.

Learn more about Atlassian intelligence.

Calculate delivery progress based on story points

With enhanced calculation options, the delivery progress can now better reflect the size of your linked delivery tickets in Jira Product Discovery. You can easily configure the field to display progress based either on the number of issues per status or on the number of issue story points per status.

Creators can configure the delivery progress field:

1. Click the Delivery progress field to open the Delivery tab, or select a specific idea and go to the Delivery tab.
2. On the Delivery tab, click the delivery progress bar, and then select Configure delivery progress.
3. From the dropdowns, choose the most suitable options to display the delivery progress:
   1. Default or Simple for the estimation type
   2. Issue count or Story points for the estimation values

Learn more details about the estimation rules and configuration options.

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

New vote editor

We’ve changed the way your vote input looks

From now on, when you select the vote icon inside an idea, you will get a new improved experience.

Improved collaboration with image and video comments

You can now add comments to images and videos in Confluence Cloud, making collaboration and adding context a breeze. ️

This update lets you add comments directly to images and videos on your pages. When viewing a page, hover over an image, and a new comment button will appear. While editing, select the image and use the new comment button in the toolbar. Like text comments, you can easily add your thoughts and discussions. When a comment is added, a handy icon will appear in the corner of the image, letting you know there's a discussion brewing.

Just a heads up: Inline images can't be commented on yet, and each image or video can only have one comment thread.

Be more expressive with panels

In addition to the five preset panel options, you can customize panels by choosing one of the 20 background colors available.

Panels can have emojis, or you can remove the emoji to meet the needs of your content. The emojis available to you are the same set that you already use in Confluence; this includes custom emojis you and your teammates added.

1. Add a panel to a page by typing /custom panel or by selecting Custom panel from the insert menu.

2. Use the floating toolbar to choose a background color and pick an emoji if you want one.

Automatically get a personal space

A personal space in Confluence is a place of your own to jot down new ideas, introduce yourself to your team, keep track of tasks, store important items or files, polish content before sharing with others, and more.

You can choose to leave the space open for others to visit and collaborate, or you can restrict the pages so that no one else can see them.

If you don't already have a personal space, one will be created for you after you've logged in and viewed a page. There are three ways to get to your personal space:

• Select Spaces in the global navigation bar. Your personal space is automatically starred for easy access.
• Select your profile icon at the top right of the global navigation bar and select Personal Space.
• Select Home in the global navigation bar. All starred spaces are shown on the right.

Learn more about personal spaces

Simplify collaboration: Invite people to Confluence from Slack channels

Inviting people to Confluence from Slack channels is now easier than ever!

Confluence has made inviting teammates and working together on projects faster and easier.

You can now search for Slack channels and invite all teammates to join you in Confluence in one step. This enhanced feature will save you time finding collaborators from Slack. Invite entire teams to Confluence without needing to verify email addresses.

Try this new feature and let us know how it improves your team's workflow!

Transfer of page ownership between users

When a page is created, the person who creates is now known as the owner of that page. We've made it possible for page owners to transfer ownership of their page to another person at any time. Space and site admins can also transfer page ownership from one user to another.

This way, if a current page owner leaves a project, team, or company, ownership of the page can then be granted to whomever is most appropriate, and maintenance and validity of the page remains fresh.

A page owner is the ‘point person’ for a given page and their name appears in the byline, under the page title.

Learn more about page ownership and how it can be transferred

Control what you see in your products

Product recommendations now have controls, so now you can dismiss them or learn more about why you’re seeing them. These controls are being added to the recommendations in the app switcher menu which means you'll have more control and receive better product recommendations.

You can select the three dots next to the recommendation to learn why we have recommended it or to dismiss it entirely.

The recommendation controls will first be released to both Free and Standard teams of up to 50 users. Note: Only admins will be able to add a new product by clicking on the recommendation.

Template suggestions in the page editor

When creating a new page, you start off with popular templates featured first.

Once you begin adding a title to the page, these featured templates will be replaced by suggested templates: templates that may be a better match for your needs based on the title you entered.

1. Create a new page.
2. Start typing a page title.
3. Recommendations of popular templates will be replaced by suggested templates, based on the title you've entered.

Home has a new look

Jump into work with Confluence Home, now with an improved look and feel. This visual refresh includes layout and iconography updates.

Visit Home to see these changes.

Confluence Premium: 20 new automation components

Confluence automation is adding 12 new trigger and 8 new action components.

Space, product, and site administrators can use components to build rules that automatically organize content and manage team workflows. Automation is available in Confluence Premium and Confluence Enterprise.

Learn more about creating automation rules

Table editing just got smoother with drag-and-drop

We're introducing the long-awaited drag-and-drop functionality for tables within Confluence Cloud. Now, you can quickly and intuitively reorganize rows and columns in your tables by simply dragging them to the desired location.

With the rollout of this feature, you’ll also get easy access to row and column actions in the new drag handle menus. Add, move, sort, and distribute widths straight from these menus.

This update, highly requested by users, will significantly improve your table editing experience, saving you time and effort.

Here's what's new:

• Effortless reordering: Drag and drop rows and columns anywhere within the table.
• Visual guidance: New drag handles and drop zones make it clear where you can place elements.
• Smooth navigation: Wide or long tables automatically scroll as you drag for ultimate control.
• Enhanced interface: Enjoy new menus, icons, and buttons for managing rows and columns.

Restore and reattach inline comments, even after deleting highlighted text

Inline comments anchored to highlighted text can get resolved when that text is changed or deleted during an editing session. It is now possible to restore those comments by reattaching them to selected text in the editor.

Resolved comments can be accessed from the More actions menu on the toolbar. Find the resolved inline comment you want to restore, and select Restore comment.

In the editor, highlight text you'd like to add the comment to, and select Add comment.

Insert tables of any size with the new table size selector

No more one-size-fits-all tables! We've added a new Table size option to the editor toolbar. Just select the dropdown arrow next to the Table button to reveal the Table size selector. A grid will appear, letting you choose a table size, up to 10 rows by 10 columns.

It’s faster and easier for users to try new products

When a user wants to try a new product from an Atlassian product (they are using Jira Software and see a prompt to try Confluence, for example), they typically have to send a request to their admin first. Previously this meant adding a personalized note to the request, before hitting ‘send'. Now, the user can hit ‘send’ on a request for Jira Service Management, Confluence or Jira Product Discovery without a personalized note, removing one step entirely.

When the admin receives the request (via notification or email), it has updated information about the requested product, and no personalized note.

This makes it faster and easier for users to request products, and admins to understand what the products do.

Configure and display labeled content with clarity and ease

You can now find and customize the Filter by label macro (formerly known as "Content by Label") more easily than ever, thanks to the following changes:

• New and improved name and icon for instant discovery.
• A simpler filtering experience with a more clearly organized dropdown menu.
• An overall clearer and better organized set of options in the configuration modal, for faster and easier customization.

Collaborate and turn ideas into action with Confluence whiteboards

Confluence whiteboards will be generally available to everyone over the coming weeks. Use whiteboards to collaborate and turn ideas into action, faster than ever before.

Whiteboards are great for collaborative activities, such as brainstorming ideas, running retrospectives, planning out and breaking down work for your team, prioritizing what’s coming next, creating diagrams and flowcharts, and more.

Take advantage of integrations with products like Jira. You’ll be able to turn sticky notes into Jira issues and create relationships between issues.

Compare plans and explore what’s possible with whiteboards.

Transfer ownership of up to 100 pages at once

When someone leaves the company, they may leave behind a number of unmanned Confluence pages that become outdated without anyone realizing it. Space administrators with Confluence Premium or Enterprise now have a filter in the content manager that reveals pages with deactivated page owners. This allows them to quickly identify content that is no longer actively managed, and either remove it or transfer ownership (of up to 100 pages at a time) to someone else.

This new filter for “pages without active owners” has been consolidated into a dropdown with the filter for inactive pages.

Learn more about the content manager

• Select Content manager from the sidebar of a space you administer.
• Select the Filters drop-down in the top-left.
• Select Pages without active owners
• Once you select a page, you’ll see button options to Archive, Delete, or Change owner.

Manage space access in bulk

Admins can now save a bunch of time and repetitive tasks by adding a single user or group to all spaces on a site (or remove them from all spaces) in one bulk action.

This can be done for literally all spaces on the site, for all spaces except personal spaces, or exclusively for all personal spaces.

Catch up quickly with page comments summary

Now, Atlassian Intelligence can summarize page comments for you, making it easier and faster to catch up on important feedback. Just navigate to the bottom of the page, above the first page comment, and select Summarize comments.

New comments since you last checked? Select the refresh icon to generate a summary that includes all the latest feedback.

Settings refresh: General configuration

The settings under General configuration have a new streamlined and modern look.

Confluence administrators should

• Select the wheel icon in the top-right corner to open Confluence administration.
• Find Settings in the left-hand navigation.
• Select Configuration > General configuration.

Admins can now create automation rules for public links

We're adding the ability to create automation rules directly from the public links setting on a page.

When an admin on a Confluence space with automation turns a page's public link on or off, they will see a prompt to create a new automation rule to manage public links.

Open password-protected PDF attachments in Confluence

You can now open protected PDFs in Confluence.

Try it out:

1. From a Confluence page, open a password-protected PDF attachment.
2. Type in the password for the document, then select Submit.

Automatically build automation rules for public links

Admins can now create automation rules to manage public links on their Confluence site.

When you use the public links settings, we'll show you a prompt to automatically build a rule for public links in new spaces.

Automatically build automation rules to assign guest users to a space

Admins can now create automation rules to manage space assignments for guest users.

We'll show you a prompt to automatically build a rule to assign spaces to new guest users when you assign spaces in three ways:

• Using the dropdown menu next to the guest user's name
• Using the bulk assign screen
• Setting a default space for guest users in Global Permissions

Confluence Page Verification

Pages owners and admins can now add a new Verified status to pages. This supports page verification functions in Confluence automation.

Introducing custom merge checks

Now you can set up and configure custom merge checks in Bitbucket Cloud! These custom checks can provide customized validations for your pull requests and extra controls to your development workflow. In order to ensure their workflows remain consistent, repository admins can enable custom merge checks to ensure conditions or checks are met before code is merged. Learn more about creating custom merge checks or find our more details on how to configure and enable custom merge checks.

Customers with Atlassian admin-enabled workspaces can now migrate groups and permissions to the cloud

If your Bitbucket Cloud workspace is part of your organization in Atlassian Administration, you can now migrate your groups and permissions from your Server or Data Center instance to the cloud using the Bitbucket Cloud Migration Assistant (BCMA). For more information and guidance on migrating to Bitbucket Cloud using the BCMA, check out the following help document: Use the Bitbucket Cloud Migration Assistant to migrate.

What does it mean to have your workspace in Atlassian Administration? Check out our blog post about Unified User Management. Want to create a workspace in Atlassian Administration? Go to the following: Join or create a workspace.

Dynamic pipelines have arrived!

• • Premium-only feature*

If you have a Premium plan, you can now enable dynamic pipelines at either the repository or workspace level in Bitbucket. What are dynamic pipelines? Dynamic pipelines allow you to leverage Atlassian’s Forge extensibility platform to augment your CI/CD workflows with infinite levels of flexibility and intelligence through making runtime modifications to any component of those workflows using ‘code-level’ application logic. Learn more about dynamic pipelines by checking out our step-by-step tutorial or our Dynamic pipelines support document.

Looking to upgrade to Bitbucket Premium? Check out our Bitbucket plans and pricing.

Cache key support for self-hosted runners

Since releasing cache key support for builds on the Atlassian infrastructure earlier this year, we have been actively working to add cache key support for our customers who are using runners. That being said, we are happy to announce that we now support runners using cache key to generate caches. Additional documentation on smart caches with cache keys can be found in the following section of our Caches help documentation: Caching with file-based cache keys.

Introducing 100MB file size limit

Starting on May 6, we will begin rolling out a 100MB file size limit for Git pushes to Bitbucket Cloud repositories. Learn more about the new file size limit and join in on the conversation via our community post.

Upgrade your Compass GitHub app to allow Compass to ingest pull request data

Accept the updated permissions for your Compass GitHub app to authorize Compass to enrich the PR data/insights we show you in Compass.

Upgrade your Compass GitHub app:

1. In GitHub, go to the organization settings for the organization that you've connected the Compass app to.
2. Select GitHub apps on the left sidebar.
3. Select the Review request link.
4. Enter your GitHub password.
5. Select Accept new permissions.

You're now on the latest version of the Compass GitHub app.

See available values for visual mode query filters

You no longer need to remember the exact spelling or capitalization of values for your query filters. To make it easier to create query filters, we now show all the available values that exist in the data source for the selected column. This functionality only works for columns with a data type of string or string array in Atlassian Data Lake connections.

To try it out:

1. Edit an existing visual mode query or create a new one.
2. Under Filters, select Add filter then choose a column with a data type of text or array.
3. Select one of the "Exact match" or "Pattern match" operators.

When you add a value for the filter, you'll see the new Available values section appear in the menu.