Setting up Google Apps for your OnDemand instance
The OnDemand integration add-on for Google Apps is currently unavailable in the marketplace. If you currently do not have the integration add-on installed, this page does not apply to you.
If your OnDemand instance does have the integration add-on installed, this page applies to you. Please note, if you uninstall the add-on, you will not be able to install it again to manage users using Google Apps.
We are working on a replacement.
Before You Begin
When you set up Google Apps for your OnDemand instance, Atlassian OnDemand will create an OnDemand user each time a user logs in using their Google Apps account.
In order to use Google Apps, your Atlassian OnDemand site must have JIRA. You cannot use Google Apps integration on Confluence-only cloud instances. See Managing Users and Groups with Google Apps for other restrictions about using Google Apps with OnDemand.
1. Adding Google Apps integration to your Atlassian OnDemand instance
These steps cover how to add Google Apps if you already use OnDemand. If you're setting up a new OnDemand instance, you can disregard these steps since you can easily add Google Apps when you sign up.
- Go to the Google Apps Marketplace and add Atlassian OnDemand.
- When prompted, enter your My Atlassian credentials in the order form. You must use the same My Atlassian credentials that you purchased Atlassian OnDemand with.
- Choose to enable Google Apps when prompted.
If you already have users set in the Google Apps account, review Managing Users and Groups with Google Apps for important information on how their usernames will integrate with OnDemand.
2. Set up 2-step verification (Strongly recommended)
While enabling 2-step verification for your domain is optional, we strongly recommend doing this to help mitigate any security issues that could arise through Google Apps.
- Log in to your Google Apps account as an administrator.
- Select the setting to allow users to turn on 2-step verification. (Search the Google help to locate this setting, as it may appear in different areas depending on your version of Google Apps.)
See the Google Apps documentation for information on how to help your users start using 2-factor authentication.
3. Set up default application access
After you enable Google Apps, you can set up which applications new Google users have access to and which groups they are placed in when the users are initially created. You can change these setting for individual users after they've been created.
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- Select Application Access from the navigation bar.
- Select Set defaults for new users.
New Google Apps users will be created in your OnDemand instance when they log in the first time (they'll use their Google Apps password to log in). If Google Apps users require an OnDemand password for things such as subscribing to RSS feeds, they can retrieve their password using the reset OnDemand password functionality on the login screen.
If you would like to have a Google Apps user created in your OnDemand instance prior to them logging in, you can create the new user as an External (non-Google) user in JIRA's user management console.
Disabling Google Apps Integration with OnDemand
If you need to disable the integration of GoogleApps with OnDemand, enter a support ticket with Atlassian so we can delete the integration setup in your instance. Once the ticket has been resolved, your users will become ordinary local users (no system reboot required).
You can remove the application from your Google account by clicking the Delete Atlassian OnDemand link at the bottom of your Google menu.
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