Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Inline comments missing when viewing the page.

When editing the page however, the inline comment is shown.

Diagnosis

If there are no unpublished changes, check to see if the text with the inline comment is inside a 3rd party macro.

With the inline comment while editing feature, inline comments that are added to a page while in edit will not show up till the page is published, and this is expected.

Issue is reproducible when the text is in the macro(s) below.

The macro appears to be hiding the inline comment from showing up in view.

Contact the support team of the macro that the text is in.