Unable To Delete User With Error communicating with Bamboo: Unauthorized

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

As an administrator, you're unable to delete users as you are presented with an error dialog that says Bamboo: Unauthorized.  Removing users from all groups does not alleviate this issue.

 Causes

This is due to the user having been a Bamboo user and the administrator not also having admin permissions in Bamboo. 

Solution

The workaround for this is to add yourself to the administrators-bamboo group or equivalent.  If you navigate to the Bamboo admin page at <URL>/builds/admin/viewGlobalPermissions.action, you will see what group as the Restricted Admin functionality - you just need to be a part of that group.

Last modified on Feb 19, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.