Mail Archives

Still need help?

The Atlassian Community is here for you.

Ask the community

Confluence allows you to collect and archive mail within each space. It's useful for storing the email messages that relate to a particular project – you can put them in the same Confluence space as the content for that project.

You can download mail from one or more POP or IMAP accounts, or import mail from an mbox file on your local system or on the Confluence server.

You need space administration permissions to manage the mail archives.

Confluence mail archiving is an optional feature. This means that the 'Mail' options may be disabled and will therefore not appear in the Confluence user interface. Mail archiving features are contained in a system app. To activate mail archiving features in Confluence, enable the app – go to Administration > Manage apps then choose System in the drop down, and enable the Confluence Mail Archiving Plugin.

To see archived mail:

  • Go to a space and choose Space tools > Integrations > Mail
  • Choose a message to see its contents, or choose NextPrevious and other options to navigate around the mail archives.

Manage mail archives:

Related pages:

Screenshot: Viewing a message in the mail archive

Notes

  • Only site spaces – not personal spaces – can store mail archives. See Spaces for information on site and personal spaces.
  • You can also search the mail messages and their attachments. See Search.
  • Confluence mail archiving is an optional feature. This means that the 'Mail' options may be disabled and will therefore not appear in the Confluence user interface. Mail archiving features are contained in a system app. To activate mail archiving features in Confluence, enable the app – go to Administration > Manage apps then choose System in the drop down, and enable the Confluence Mail Archiving Plugin.

 

Last modified on May 25, 2023

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.