After upgrading, Confluence service does not start anymore

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible



After upgrading your Confluence installation to Confluence 7.15.0 or higher, Confluence service does not start anymore


Confluence 7.15.0 or higher. 


The below error is observed in the atlassian-confluence.log

Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Standalone].StandardHost[localhost].StandardContext[]]
        at org.apache.catalina.util.LifecycleBase.handleSubClassException(
        at org.apache.catalina.util.LifecycleBase.start(
        at org.apache.catalina.core.ContainerBase$
        at org.apache.catalina.core.ContainerBase$
        at java.base/ Source)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor$ Source)
        at org.apache.tomcat.util.threads.TaskThread$
        at java.base/ Source)
    Caused by: java.lang.IllegalArgumentException: Filter mapping specifies an unknown filter name [AccessLogFilter]
        at org.apache.catalina.core.StandardContext.validateFilterMap(
        at org.apache.catalina.core.StandardContext.addFilterMap(
        at org.apache.catalina.startup.ContextConfig.configureContext(
        at org.apache.catalina.startup.ContextConfig.webConfig(
        at org.apache.catalina.startup.ContextConfig.configureStart(
        at org.apache.catalina.startup.ContextConfig.lifecycleEvent(
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(
        at org.apache.catalina.core.StandardContext.startInternal(
        at org.apache.catalina.util.LifecycleBase.start( 


This error implies that there is a custom logging for an "AccessLogFilter" entry enabled in either CONFLUENCE_INSTALL/confluence/WEB-INF/classes/ or CONFLUENCE_INSTALL/confluence/WEB-INF/web.xml files.

From Confluence 7.15 onwards the filter name for the AccessLogFilter was removed from the web.xml  file. This filter name and filter mapping are now being passed on the server.xml  file. Hence, the AccessLogFilter in the web.xml that was copied from a previous installation causes this issue. 


Follow the steps below to resolve the situation: 

  1. Stop Confluence
  2. Search by the AccessLogFilter entry in the CONFLUENCE_INSTALL/confluence/WEB-INF/classes/ or CONFLUENCE_INSTALL/confluence/WEB-INF/web.xml files.
  3. Edit the file and comment out the AccessLogFilter entry. 
  4. Start Confluence

Last modified on Oct 12, 2023

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