Apps fail to start up after upgrading to Confluence 7.10 or later

Still need help?

The Atlassian Community is here for you.

Ask the community

Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.

After upgrading to Confluence 7.10, you see a message that a number of your apps failed to start up. 


In Confluence 7.10 we upgraded the version of Xstream bundled with Confluence. This was a major upgrade that impacted some apps.

See XStream 1.4 upgrade for full details of the change. 


We recommend upgrading Confluence in a test environment first, and checking that all your apps start up and work as expected. If you encounter a problem, you may be able to upgrade that app prior to upgrading Confluence, if the vendor has made a compatible version available. 

If you do find an app doesn't start up, you'll need to:

  • upgrade the app, if a new version is available on Marketplace, or
  • contact the app vendor for assistance. 

Last modified on Dec 4, 2020

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.