Auto-complete for user name is not working in share page or @mention

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

@mention doesn't work or Confluence can't pick up user-names in share feature after upgrading Confluence.

Cause

Confluence's index wasn't properly updated or could be culprit.

Resolution

  1. Rebuild content indexes from Confluence Admin Panel.
  2. If first resolution doesn't work, please rebuild the content indexes from scratch.
Last modified on Nov 15, 2018

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