Clustering Configuration Page Rendering Incorrectly
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Loading the Cluster configuration page shows a broken page and all other admin pages are working as expected.
Environment
Data Center
Diagnosis
Loading http://<base-url>/plugins/servlet/cluster-monitoring produces a page like such:
Looking at the network traffic in the browser developer tools will show the initial request including the base URL:
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https://confluence.com/plugins/servlet/cluster-monitoring But subsequent requests do not include the base URL:
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https://s/ccb4b0d06fb91cdff62a40994958345c-CDN/iw6v7e/8402/140dfda3d2762df191ac390098a5ed2068aa93ed/0c7f11a21b831c419f25d6690860b5f2/_/download/contextbatch/css/_super/batch.cssCause
The context path has been changed by only updating the server.xml. There is an additional step as mentioned in Configuring the Server Base URL where the"confluence.webapp.context.path" property in <confluence-home>/confluence.cfg.xml needs to be updated. The property should include the context path or it should be blank if a context path is not in use:
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<property name="confluence.webapp.context.path">/confluence</property>
or
<property name="confluence.webapp.context.path"></property>Solution
To resolve this perform the following:
Edit the confluence.webapp.context.path line in the confluence.cfg.xml to match the "context path" defined in the server.xml
Clear the Confluence plugin cache (as the clustering configuration is technically a plugin)
Restart Confluence
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