Clustering Configuration Page Rendering Incorrectly

Still need help?

The Atlassian Community is here for you.

Ask the community


Platform Notice: Data Center Only - This article only applies to Atlassian products on the data center platform.

Summary

Loading the Cluster configuration page shows a broken page and all other admin pages are working as expected.

Environment

  • Data Center

Diagnosis

Loading http://<base-url>/plugins/servlet/cluster-monitoring produces a page like such:



Looking at the network traffic in the browser developer tools will show the initial request including the base URL:


 https://confluence.com/plugins/servlet/cluster-monitoring 


But subsequent requests do not include the base URL: 

https://s/ccb4b0d06fb91cdff62a40994958345c-CDN/iw6v7e/8402/140dfda3d2762df191ac390098a5ed2068aa93ed/0c7f11a21b831c419f25d6690860b5f2/_/download/contextbatch/css/_super/batch.css


Cause


The context path has been changed by only updating the server.xml. There is an additional step as mentioned in Configuring the Server Base URL where the"confluence.webapp.context.path" property in <confluence-home>/confluence.cfg.xml needs to be updated. The preopery should include the context path or it should be blank if a context path is not in use:

<property name="confluence.webapp.context.path">/confluence</property>
or
<property name="confluence.webapp.context.path"></property>


Solution

To resolve this perform the following:

  1. Edit the confluence.webapp.context.path line in the confluence.cfg.xml to match the "context path" defined in the server.xml

  2. Clear the Confluence plugin cache (as the clustering configuration is technically a plugin)
  3. Restart Confluence 


Last modified on Oct 11, 2021

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.