'Columns to display' dropdown in JIRA macro appears behind popup

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Symptoms

The following is seen when adding new columns to the 'Columns to display' field of the JIRA macro (the bottom shadowed section shows a continuation of the "Columns to display" field):

 

Cause

This can be caused by a conflict in styles between third party plugins and internal features. For example, RefinedWiki Original Theme version 4.0.9 is known to cause this issue (and has been resolved in version 4.0.10).

Resolution

To identify which third party plugin is causing UI errors, please do the following:

  1. Enable Safe Mode.
  2. Check to make sure this resolves the UI issue. If it does not, please contact Support.
  3. Enable your third party plugins one-by-one, checking to see if this issue is fixed.
  4. Having identified the plugin that is causing the problem, please contact the vendor to report the issue, or upgrade to the latest version of the plugin if the bug has been fixed.
Last modified on Nov 15, 2018

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