Confluence login page is not properly rendered in IE
Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.
Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Confluence login page is not properly rendered in Internet Explorer, as per the following screenshot:
Diagnosis
- Your Confluence is an EAR/WAR installation
- Confluence is configured to run over SSL or HTTPS
- Clearing browser cache/add-ons didn't help
- No JavaScripts error
Cause
This issue occurs if the server sends a "Cache-control:no-store" header or sends a "Cache-control:no-cache" header.
Resolution
Include these Valve elements in the <Context> element of <confluence-install>/conf/server.xml (if your server.xml has no <Context> element configuration, check in <confluence-install>/conf/context.xml instead) :
<Valve className="org.apache.catalina.authenticator.FormAuthenticator" securePagesWithPragma="false" /> <Valve className="org.apache.catalina.authenticator.NonLoginAuthenticator" securePagesWithPragma="false" />Restart Confluence