Confluence macros configuration form stuck in an infinitive loading loop

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Upgrade Confluence with the incompatible numbered headings add-on causes most of Confluence macros configuration form stuck in an infinitive loading loop.

Environment

Diagnosis

  • There is nothing in the confluence application log. 
  • HAR file shows 200 OK.
  • In the Browser console log, "TypeError: AJS.clone is not a function" error appears: 

    console log
    Uncaught TypeError: AJS.clone is not a function
        at Object.AJS.MacroBrowser.ParameterFields.enum (batch.js?frontend.editor.v4=true&gatekeeper-ui-v2=true&healthcheck-resources=true&hostenabled=true&locale=en-GB&user-logged-in=true:11385)
        at v (batch.js?frontend.editor.v4=true&gatekeeper-ui-v2=true&healthcheck-resources=true&hostenabled=true&locale=en-GB&user-logged-in=true:1651)
        at Object.<anonymous> (batch.js?frontend.editor.v4=true&gatekeeper-ui-v2=true&healthcheck-resources=true&hostenabled=true&locale=en-GB&user-logged-in=true:1656)
        at Function.each (batch.js?locale=en-GB:33)
        at c.fn.init.each (batch.js?locale=en-GB:29)
        at Object.loadMacroInBrowser (batch.js?frontend.editor.v4=true&gatekeeper-ui-v2=true&healthcheck-resources=true&hostenabled=true&locale=en-GB&user-logged-in=true:1656)
        at Object.successCallback [as success] (batch.js?frontend.editor.v4=true&gatekeeper-ui-v2=true&healthcheck-resources=true&hostenabled=true&locale=en-GB&user-logged-in=true:1701)
        at c (batch.js?locale=en-GB:44)
        at Object.fireWith [as resolveWith] (batch.js?locale=en-GB:44)
        at u (batch.js?locale=en-GB:44)


Solution


Last modified on Nov 11, 2021

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