Platform Notice: Data Center - This article applies to Atlassian products on the Data Center platform.

Note that this knowledge base article was created for the Data Center version of the product. Data Center knowledge base articles for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

• Upon creating a space, the space type dialog appears but seems to load forever / freezes.
• The following appears in the atlassian-confluence.log:

2014-03-25 11:15:47,997 ERROR [http-8090-24] [plugin.descriptor.web.ConfluenceWebInterfaceManager] getHtml Failed to render web panel: com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel@55fe6a46

Cause

MySQL server is configured to have NO_AUTO_VALUE_ON_ZERO mode to be enabled.

Resolution

1. Open the MySQL configuration file my.ini (Windows) or my.cnf (Unix)

2. Find sql_mode and delete NO_AUTO_VALUE_ON_ZERO. For example, if you have the following...

   sql_mode = NO_AUTO_CREATE_USER,NO_AUTO_VALUE_ON_ZERO
   

   ...change it to...

   sql_mode = NO_AUTO_CREATE_USER

3. Save the file and restart MySQL server