Creating a New Page Always Shows Connecting...
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When creating a new page, it shows Connecting... and does not start the editor.
Current pages can be edited.
Diagnosis
Environment
- Confluence 6.0.x with collaborative editing or Confluence 5.10.
- Rotate Images for Confluence version 1.1.1 Add-on is installed
Cause
Rotate Images for Confluence 1.1.1 does not load the resources correctly to allow for editing to work. Version 1.1.2 has a bug fix for this (see https://tngtech-oss.atlassian.net/browse/ROTIMG-9).
Resolution
Please disable or upgrade the Add-on to a newer version.
- Go to
> Add-ons - Search for Rotate Images for Confluence
- Click the Add-on
- Click Upgrade (or disable)
Last modified on Dec 27, 2016
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