Creation of application link does not complete and keeps loading

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

While trying to create an application link from JIRA to Confluence or Confluence to JIRA, application link dialog keeps loading. The Application is not created correctly and will not work

You will not be able to move ahead and the screen will appear as below .

Cause

This happens because the proxy parameters are not specified in the server.xml

Resolution

Specify the below parameters in the server.xml of the application you are facing this issue

scheme="https" proxyName="confluence.example.com" proxyPort="443"

<Connector acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" enableLookups="false" 
        maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" port="8080"
        protocol="HTTP/1.1" redirectPort="8443" useBodyEncodingForURI="true"
        scheme="https" proxyName="jira.example.com" proxyPort="443" secure="true"/>
Last modified on Feb 26, 2016

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