Disabled users can be mentioned in Confluence
Problem
After disabling a user, you're still able to mention it. Sometimes when trying to save a page containing a mention to a disabled user you receive:
Can’t reach the server. Check you’re connected to the internet and Confluence is up and running
Diagnosis
Access Confluence using your browser's incognito (private) mode. Usually
Ctrl + Shift + N
.New mentions to a disabled user should no longer work.
Cause
The username suggestion still cached in the browser. Notice that odd things happen depending on how many characters you type after @, that's because not all combinations are cached.
Resolution
Clear your browser's cache completely.
Last modified on May 26, 2017
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