Edit In Word Opens in Office but Fails to Save

Still need help?

The Atlassian Community is here for you.

Ask the community

Unable to render {include} The included page could not be found.

Symptoms

When Using Confluence 3.1.1 and Scaffolding plugin earlier than version 3.2.0, users can edit the Word document but cannot save it into Confluence. The log file contains the following as a result of saving attempt using edit in word:


2010-02-05 00:52:33,769 ERROR [http-80-Processor16] [atlassian.confluence.event.ConfluenceEventManager] publishEvent An exception was encountered while processing the event: com.atlassian.confluence.event.events.content.page.PageUpdateEvent[source=com.atlassian.confluence.pages.DefaultPageManager@692424]
 -- url: /plugins/servlet/editinword/spacekey/docAttachment.doc | userName: bob
java.lang.NullPointerException
	at uk.ltd.getahead.dwr.WebContextFactory$ProxyWebContext.getHttpServletRequest(WebContextFactory.java:102)
	at org.randombits.confluence.support.DWRServletProvider.getRequest(DWRServletProvider.java:30)
	at org.randombits.confluence.support.ServletAssistant$2.fetch(ServletAssistant.java:47)
	at org.randombits.confluence.support.ServletAssistant.fetch(ServletAssistant.java:67)
	at org.randombits.confluence.support.ServletAssistant.getRequest(ServletAssistant.java:45)
	at net.customware.confluence.plugin.scaffolding.ScaffoldInfo.findSubmittedFields(ScaffoldInfo.java:264)

Cause

Scaffolding plugin earlier than 3.2.0 can interefere edit in word operation in Confluence 3.1.1.

Resolution

Uninstall the Scaffolding plugin or upgrade to the latest version.


Last modified on Mar 30, 2016

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.