Edit Profile and Create Personal Space Do Not Show Due to Capital letters in LDAP Usernames

Still need help?

The Atlassian Community is here for you.

Ask the community


Internal users are able to click on preferences and will see the 'Edit Profile', 'Labels', 'Watches' and 'Drafts' tabs and the 'Create Personal Space' link as expected. When LDAP users with capitals in their username e.g. 'PARTHA' click on their preferences, none of these tabs or links are available.

No error message


This is a bug, tracked at CONF-12009.


Please look at the CONF-12009 and follow the instructions to install the patch, or upgrade to Confluence 3.1 or later.

Last modified on Feb 26, 2016

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.