Error 'handshake alert: unrecognized_name' when setting up application links after upgrading Confluence
This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Restricted functions in Atlassian Cloud apps, the contents of this article cannot be applied to Atlassian Cloud applications.
Application link to JIRA does not work and when setting up application links, the following appears in the
ManifestNotFoundException thrown while retrieving manifest com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name
The error has been reported in Linux environments with Apache proxies after upgrading Confluence from a version using Java 6 to a version using Java 7 or higher.
Wildcard / multi-domain SSL certificates, when Java has SNI enabled and an Apache proxy is in place.
Add the correct ServerName/ServerAlias(ses) to the specific hosts in the Apache configuration as this article describes: https://community.qualys.com/thread/13532
For more detailed instructions, please follow our guide for Proxying Atlassian Server applications