Excel Documents Throw Unable to construct record instance on Full Reindex

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.


When running a full reindex some Excel documents throw this error in the atlassian-confluence.log

2016-09-26 14:41:59,203 WARN [Indexer: 4] [bonnie.search.extractor.BaseAttachmentContentExtractor] addFields Error indexing attachment (Attachment: document.xls v.1 (12345678) username)
 -- url: /confluence/admin/reindex.action | traceId: b14e5a6e019c2cd5 | userName: admin | referer: https://confluence.mycompany.au/admin/search-indexes.action | action: reindex
org.apache.poi.hssf.record.RecordFormatException: Unable to construct record instance



The Excel documents that throw this error are usually saved in an old format of Excel or with non-Office products such as Open Office.


The format of these documents is not hanadled by the Lucence indexing engine.


To fix this issue please download the affected document and re-save it in a newer version of Excel and re-upload to Confluence.


Last modified on Sep 27, 2016

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