Excel macro spins and doesn't show its content
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The excel macro spins endlessly and doesn't show its content.
Environment
7.4.11, 7.13.2
Cause
This issue occurs if the macro is edited and set to bold.
Solution
Enter edit mode and remove bold from the macro.
This issue is being tracked in the following bug tickets:
CONFSERVER-77490 - Getting issue details... STATUS
CONFSERVER-63523 - Getting issue details... STATUS