Failed to obtain client registration lock, cannot update potential client message seen after startup

Still need help?

The Atlassian Community is here for you.

Ask the community


Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

After first starting Confluence, a "Failed to obtain client registration lock, cannot update potential client" message is observed in atlassian-confluence.log

Environment

7.4.0

Diagnosis

The following will be seeing in atlassian-confluence.log:

020-06-26 17:25:45,124 INFO [Catalina-utility-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
2020-06-26 17:26:00,446 ERROR [http-nio-8090-exec-2] [mywork.host.rest.ExceptionLogger] toResponse Exception thrown from REST resource
-- url: /rest/mywork/1/client | traceId: f08081e11ef49611 | userName: anonymous
java.lang.IllegalStateException: Failed to obtain client registration lock, cannot update potential client 35b45543-5488-3a1f-xxxxxxxxx
        at com.atlassian.mywork.host.service.ClientServiceImpl.updatePotentialClient(ClientServiceImpl.java:362)
        at com.atlassian.mywork.host.service.ClientServiceImpl.updatePotentialClient(ClientServiceImpl.java:310)
        at com.atlassian.mywork.host.rest.ClientResource.clientRegistration(ClientResource.java:50)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)
        at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)
        at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:42)
        at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:110)
        at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:190)
        at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
        at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
        at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
        at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
        at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)

Cause

If this message only shows up once after startup then it can be safely disregarded, the MyWork module (Notifications) has not fully stated yet when the message is logged. Once it fully initializes the message does not repeat. 


Last modified on Jul 7, 2020

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.