Generating a Confluence XML Backup fails with 'The system cannot find the path specified'
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*Except Fisheye and Crucible
Summary
Generating an XML Backup fails with 'The system cannot find the path specified'
Environment
- Confluence Server and Data Center
Diagnosis
The following appears in atlassian-confluence.log:
2020-09-10 11:08:02,606 ERROR [http-nio-80-exec-1295] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
-- referer: http://localhost/admin/backup.action | url: /admin/dobackup.action | traceId: 465ff93b017706f2 | userName: admin
java.io.IOException: The system cannot find the path specified
at java.io.WinNTFileSystem.createFileExclusively(Native Method)
at java.io.File.createNewFile(File.java:1012)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:461)
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:397)
at com.atlassian.confluence.importexport.actions.BackupAction.execute(BackupAction.java:69)Cause
The configured backup path does not exist or the user running Confluence does not have proper permissions to the path.
Solution
If a custom backup path (Configuring Backups) is being used, please verify that the path exists and the user running Confluence has full permissions to the path.
If a default backup path is used, please verify that the user running Confluence has full permissions to <confluence-home-directory>/backups.