How to raise the image size limit within Confluence to allow larger images in Word imports

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Sometimes a user tries to import a Word document and receives the following error:

Could not import document. The document contains an image size of <image_size x <image_size>, which exceeds the maximum size of <image_size x <image_size>. Reduce the size of the image or contact your administrator to raise the size limit.




Step-by-step guide

Raise the size limit as follows:

  1. Go to Confluence Admin>Office Connector
  2. Type the new image size into the fields under Importing from Word
  3. Click Submit at the bottom of the page to save the changes
Last modified on Jun 24, 2019

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