java.io.IOException on JIRA Issues Macro

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Symptoms

The following error will appear on JIRA Issues macro.

The following appears in the atlassian-confluence.log:

ERROR [http-8412-3] [confluence.extra.jira.JiraIssuesManager] getChannelElement Error while trying to assemble the issues returned in XML format: Error on line 90: The element type "link" must be terminated by the matching end-tag "</link>".
 -- url: /confluence/plugins/servlet/issue-retriever | userName: admin

WARN [http-8412-3] [confluence.extra.jira.JiraIssuesServlet] doGet An IO Exception has been encountered: Error on line 90: The element type "link" must be terminated by the matching end-tag "</link>".
 -- url: /confluence/plugins/servlet/issue-retriever | userName: admin
java.io.IOException: Error on line 90: The element type "link" must be terminated by the matching end-tag "</link>".
	at com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager$JiraChannelResponseHandler.getChannelElement(DefaultJiraIssuesManager.java:323)
	at com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager$JiraChannelResponseHandler.handleJiraResponse(DefaultJiraIssuesManager.java:305)
	at com.atlassian.confluence.extra.jira.DefaultJiraIssuesManager$1.handle(DefaultJiraIssuesManager.java:117)
	...

Cause

The URL was incorrectly entered into the URL field of the JIRA Issues macro.  The JIRA Issues macro couldn't extract the information from the URL provided in the field. Instead of the Issue Navigator URL, the URL of the XML view of search result or filter must be entered.

Resolution

  1. Go to Issue Filter or Search result from JIRA.

  2. Navigate to Views >> XML
  3. Copy the URL from the Web browser to URL field in JIRA Issues Macro

Last modified on Mar 30, 2016

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