JIRA Issues Macro: JIRA Charts are not available for your version of JIRA
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When trying to insert a JIRA Chart macro in Confluence, the following error is thrown although the JIRA version installed is higher than 6.1.1 :
JIRA Issues Macro: JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro 
Cause
Corrupted cache in either JIRA and Confluence
Resolution
Run a full re-index on both JIRA & Confluence
- JIRA - Search Indexing
- Confluence - Content Index Administration
Last modified on Nov 2, 2018
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