JIRA Issues Macro: JIRA Charts are not available for your version of JIRA

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

When trying to insert a JIRA Chart macro in Confluence, the following error is thrown although the JIRA version installed is higher than 6.1.1 :

JIRA Issues Macro: JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro 

Cause

Corrupted cache in either JIRA and Confluence

Resolution

Run a full re-index on both JIRA & Confluence

Last modified on Nov 2, 2018

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