JIRA Issues Macro: JIRA Charts are not available for your version of JIRA

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This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Functional differences in Atlassian Cloud, the contents of this article cannot be applied to Atlassian Cloud applications.

Problem

When trying to insert a JIRA Chart macro in Confluence, the following error is thrown although the JIRA version installed is higher than 6.1.1 :

JIRA Issues Macro: JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro 

Cause

Corrupted cache in either JIRA and Confluence

Resolution

Run a full re-index on both JIRA & Confluence

Last modified on Nov 2, 2018

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