JIRA Issues Macro: JIRA Charts are not available for your version of JIRA

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Problem

When trying to insert a JIRA Chart macro in Confluence, the following error is thrown although the JIRA version installed is higher than 6.1.1 :

JIRA Issues Macro: JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro

Cause

Corrupted cache in either JIRA and Confluence

Resolution

Run a full re-index on both JIRA & Confluence

Last modified on Nov 2, 2018

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