Linchpin-Theme plugin causes: System Error - system is not available.

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary

After upgrading the Page View Tracker and Universal Plugin Manager the system becomes unavailable the following error stack is displayed:

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Environment

7.4.3
.

Diagnosis

The following error is seen in the atlassian-confluence.logs:

caused by: java.lang.RuntimeException: javax.servlet.ServletException: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:37)
caused by: javax.servlet.ServletException: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.atlassian.confluence.util.profiling.ConfluenceSitemeshDecorator$ErrorSendingErrorHandlingStrategy.handleException(ConfluenceSitemeshDecorator.java:224)
caused by: org.apache.velocity.exception.ResourceNotFoundException: Unable to find resource '/linchpin_decorators/$confluenceVersion.getVmdFolderForConfluenceVersion()/main.vmd'
at com.atlassian.confluence.util.velocity.ConfigurableResourceManager.loadResource(ConfigurableResourceManager.java:376)



Cause

The Linchpin-Theme plugin if installed was disabled as a result of the update.

Solution

Enable the Linchpin-Theme plugin from the Manage Apps section. 

Last modified on Apr 26, 2021

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