Links in Confluence Workbox Show Wrong URL
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Links in Workbox notifications do not show the current Base URL.
The following images demonstrate this behavior, the open and reply links show different URLs:
Cause
The Confluence Base URL was recently changed, but the old Base URL is used for absolute links until Confluence is restarted. The Open link in Workbox and the link to Confluence Pages in Workbox are absolute links, while most other links in Confluence are relative to the url used to access Confluence.
Workaround
Restart Confluence.
Resolution
- There is an improvement request to change how links are generated in the Workbox CONF-34824 - Getting issue details... STATUS