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User having issue to load pages with a lot of attachments.

The following appears in the Atlasssian-Confluence.log

2016-04-22 10:13:37,277 ERROR [http-nio-] [extra.jira.helper.ImagePlaceHolderHelper] getCountImagePlaceHolder Error generate count macro placeholder: Bad Request
 -- referer: https://confluence.mycompany.com/pages/viewpage.action?pageId=183076093 | url: /rest/tinymce/1/content/183076093.json | userName: username
com.atlassian.confluence.extra.jira.exception.MalformedRequestException: Bad Request


Diagnostic Steps

  • User added a lot of attachment in page with Attachment macro


 Arsenale LockPoint plugin 


  1. Go to  >Add-ons
  2. Find for Arsenale lockpoint plugin
  3. Click on Arsenale Lockpoint to expand
  4. Click on "xxx of yyy modules enabled" to expand
  5. Disable the four following modules that contain the specified names in parentheses:
  • arsenaleeditingliffy-newwindow
  • arsenaleeditingliffy-samewindow
  • arsenaleeditingliffy-html5
  • arsenaleeditingliffy-html5-gliffy6plus


Update the Arsenale Lockpoint Plugin to version 1.6.6 or later to fix the performance issue.

Last modified on Dec 19, 2017

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