Symptoms

When a Confluence administrator attempts to Edit User Details, only the View Profile link is visible. In Confluence 3 or later, only the View Profile, Edit-Details and Set Password links are visible. Earlier version of Confluence will only be able to see the View Profile link.

Cause

This issue is caused by the External user management option.

Resolution

Go to Confluence General Configuration page and switch the External user management function to OFF. This setting appears in either Administration >> General Configuration or Administration >> Security Configuration, depending on version.