Office Connector options are missing for some users
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Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Some end users do not have the "Edit in Office" or "Properties" options when using Office Connector.
Cause
Users will need the Page-Add permission in the space where they are seeing the issue in order to see these options in Office Connector.
Resolution
The resolution is to provide the correct space permissions to be able to see these Office Connector options:
- Navigate to the page that is having the issue
- Go to the space where the page is located
- Edit the Confluence Space Permissions to make sure the user or a group the user is part of has *Pages-Add* permission.