Office Word macro will not render document and displays an error 'Parsing glyph data of OpenType(CFF) font is not supported'
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
An office document will not render in the Office Document macro. An error is displayed in the UI.
The following appears in the UI:
The error 'Error rendering macro 'viewdoc' : java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeExceptionjava.lang.IllegalStateException: Parsing glyph data of OpenType(CFF) font is not supported.' Cause
This error message can occur when the embedded document contains a watermark.
There is a feature request to address this limitation:
Workaround
Remove the watermark from the document.
Last modified on Jan 31, 2023
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